---
title: "ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ChurchTrac the right Church Accounting solution for you? Explore 864 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/125787/ChurchTrac/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

ChurchTrac

4.8 (864)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of ChurchTrac

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

JW

Joyce W

Church AdministratorReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“From membership tracking to giving, communication, and event planning, everything is organized, intuitive, and designed with real ministry needs in mind.“

January 1, 2026

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain.“

March 18, 2026

SP

Sharon P

Church TreasurerReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“Church Trac is user friendly, and the support and user guides are very helpful. When a ticket is entered, you receive an email and follow-up communication after all questions and concerns have been answered for the situation.“

June 1, 2026

JH

Jeffrey H

Asst. TreasurerReligious Institutions, 11 - 50 employeesUsed the software for: Less than 6 months.

“Just trying to use existing spreadsheets to create accounts, funds and categories is my issue right now.“

March 26, 2025

MR

Michael R

Ruling Elder, TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“The transition was surprisingly smooth, and now we have a unified platform that not only manages our church more efficiently but also helps us better connect with and serve our congregation.“

March 18, 2026

LD

Lowrey D

Administrative AssistantNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes the reports module is somewhat limiting.“

January 21, 2026

Frankie S

ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years.

“The user access, security, communication, and bank transactions features along with the ability to run reports that help make data easy to read add up to an application that is a great value for money and useful for both users and administrators“

August 30, 2025

BH

Bill H

Senior PastorReligious Institutions, Self-employedUsed the software for: Less than 6 months.

“Navigation through the product on the web in the administrative interface can be less than intuitive.“

May 29, 2025

## Showing most helpful reviews

Showing 1-25 of 864 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Larry H.  
Administrative Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Best Full-Featured ChMS"

March 18, 2026

5.0

We have enjoyed using ChurchTrac for over 3 years and everyone on our staff likes the features, simplicity and when they release new features - they just work!

Pros

Best Value for full ChMS. Only ChMS that includes basic accounting without using 3rd party software. Their Tech Support and Webinars really help.

Cons

Reporting engine is very basic. There are times when a double-entry accounting could be useful. Very basic website tools.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)

Reason for choosing ChurchTrac

Integrated fund-based accounting and better mobile functionality.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

The cost with accounting & lack of features

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for this Larry. We love being able to provide churches with an all-in-one church software that actually includes accounting and websites. So few companies do this! And the ones that do... well the support can sometimes be lacking. Speaking of support, don't hesitate to reach out to us if there's anything we can do to serve you. Blessings!

AS

Aaron S.  
Assistant Pastor  
Religious Institutions  
Used the software for: 2+ years

### "My Fifteen Years of Great Church Systems"

April 22, 2026

5.0

I have used Churchtrac in several churches over about 15 years. They have always been efficient and clean in the interface. They have always worked to improve the tools built into the system in a way that is suited for churches of all sizes. What they do (and they do a lot), they do amazing, and their cost is a fraction of what many others charge.

Pros

Churchtrac has the best amount of resources and tools built into one product. It's pricing is far better than many of the more popular systems while still providing a better product. The interface is easier to work with and easier to teach to others than most of the systems out there. The customer service is quick, personal, and helpful. They are constantly improving and adding to the list of resources.

Cons

Their system sending out emails is quickly improving, but they do not yet have detailed reports read, interaction, etc. Their website hosting and admin is new and quickly improving. However, they do not yet have detailed traffic reports, etc.

Alternatives considered

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

The Tithely Interface was rough and would not be as easy to implement or teach. The available tools were about the same. The price was close. But Tithely was multiple products built separately into one and felt like separate products. Churchtrac was all built into Churchtrac and far better to navigate and far easier to teach to those also going through the change in systems.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Cost, available tools, ease of use, ease to teach others

Review Source

Response from ChurchTrac Software

June 12, 2026

Love this feedback Aaron! You're not the first person to express your challenges with Tithely. The biggest difference between ChurchTrac and Tithely (besides our affordable price), is that Tithely started out as a giving platform and then started acquiring other platforms to add to their portfolio. Their approach is great for growth... but it does prove challenging in making a unified church platform like ChurchTrac. We're glad you found us. Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

MN

Mark N.  
Treasurer - Elder  
Religious Institutions  
Used the software for: I used a free trial

### "not the best experience"

February 12, 2025

3.0

Everything is taking too long to do. As a former programmer, I would suggest "user acceptance testing.

Pros

I am happy with the accounting. I recently joined and stepped back to Dec 1, and have process though December and Jaunary Checking accout, and plan to do Credit Card and Brokerage Acct (to accept gifts of Stock)

Cons

Not finding great value ChurchTrac youtube video. I have yet to be able to load Church Connect app, I really do not like the access to accounts and giving must go through the Connect app to configure for ACH

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

cost, desire for better web site @@@@@@@@@@@@@

Review Source

Response from ChurchTrac Software

February 19, 2025

It was so great getting to chat with you on the phone today Mark! To those reading this review, Mark's review was left mainly due to his email not showing our replies to his tickets and his bank not being able to sync with our platform (his bank's issue). Sometimes technology doesn't work the way it's supposed to ¯\\\_(ツ)\_/¯  But that's okay. That's why we pick up the phone to make the calls to help our churches. Thank you Mark! -Wes 

MR

Michael R.  
Ruling Elder, Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Churchtrac - Affordable, Effective, and Backed by Outstanding Support"

March 18, 2026

5.0

Implementing ChurchTrac has been a tremendous blessing for our church. It has simplified nearly every aspect of our operations while saving us about $600 per year in software costs. The transition was surprisingly smooth, and now we have a unified platform that not only manages our church more efficiently but also helps us better connect with and serve our congregation.

Pros

ChurchTrac strikes a rare balance—it’s simple to use, yet incredibly powerful. It’s well-designed, full-featured, backed by outstanding support, and remarkably affordable. We originally chose it just to manage our membership roll, not realizing how much more it could do. Because of the low cost, we figured we’d try it for a year. Within just two weeks, we had fully transitioned our membership, accounting (from QuickBooks Online), giving, online donations, and even launched the Church Connect app. The support has been exceptional. I’ve submitted a lot of questions, and every response has been quick and genuinely helpful. The extensive YouTube library is another huge plus—not just for learning how to use the system, but for discovering new ways to leverage it in ministry.

Cons

Honestly, my biggest frustration is that we didn’t find ChurchTrac sooner. For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain. Looking back, we missed opportunities and added unnecessary complexity. If I had to note a functional drawback, QuickBooks Online does offer more robust and customizable reporting. That said, ChurchTrac’s reporting is still very solid for most church needs, and the tradeoffs in simplicity, integration, and cost more than make up for it.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Reason for choosing ChurchTrac

ChurchTrac offered the best overall balance of the core features we needed—membership, accounting, giving, and a website/app—all in one place. It’s both simple and highly capable, which made it easy to adopt without sacrificing functionality. On top of that, the price makes it an exceptional value compared to other options we evaluated.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Neither tool provided membership management.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thank you for this feedback Michael! We're so glad you found us. Quickbooks is a great program, but like you said... it's just simpler to have everything in one place. Plus it saves money. Knowing that we save your ministry $600/year just puts a smile on my heart. LOVE it. Don't hesitate to reach out if there's anything additional we can do for you. Blessings! -Lorri

Rose W.  
President and CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A System That Is The Best CRM for Ministries, Churches, and Fellowships"

March 15, 2026

5.0

My overall experience with ChurchTrac is that I am so grateful that I was able to discover ChurchTrac I believe ten years ago. They have made so many positive updates and improvements to the system. ChurchTrac is our ministry's HUB for everything now and I highly recommend it to all ministries and fellowships.

Pros

The price you pay for what ChurchTrac provides is the greatest. The give you more than you what you ask for and the customer support is the top. Over the years I have been able to switch from using several programs to now only one. The Ease of Use is great. It is not complicated to learn. The Reports have helped in preparing tax returns to seeing where the ministry is going. Even when it comes to Member Management, this has been an asset.

Cons

The inability to have more than one way members can donate. It would be great if we could have in addition to Stripe that ChurchTrac uses, to add CashApp, PayPal and Venmo links for contributions.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing ChurchTrac

Cost and ease of use is important due to the fact that I have no staff and we are solely an online church and ministry since 2009.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too costly to maintain all of these or to have to switch back and forth in use and oftentimes getting confused. Now all of these products are within the ONE product.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thank you for this awesome feedback Rose! We're so glad that ChurchTrac has been the hub of your ministry, making it more simplified :-) Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

JS

John S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Engaging with ChurchTrac"

March 5, 2026

5.0

Our overall experience with ChurchTrac has been great. They have provided more tools and support than we ever expected.

Pros

Writing a 5-star review for ChurchTrac is easy. They do so many things well. What caught our attention initially was that is was developed for churches specifically. Our church started to look for just a replacement for our accounting software. The price for a ChurchTrac subscription that included the accounting software that we needed was less than most other accounting software on the market, but it offered more than just accounting software, it included a robust Church Management Software. The other main feature that attracted us to ChurchTrac is that it offers an amazing support network that includes the usual phone support but also webinars, YouTube Videos, online tutorials, and a complete online user guide. After viewing a few of their presentations, it became apparent that they do more than just software support. Much more. They provide ministry support to such an extent that you think that you have hired a consulting firm to help run your ministry smoothly, effectively, and efficiently, and then they throw in a healthy dose of encouragement besides.

Cons

We have been transitioning to ChurchTrac for about a month now and have not had any negative experiences so far. There is a bit of a learning curve to overcome but not sure what else they could do to expedite the process.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

Primarily for expense reasons (we just have 31 members in our congregation) but also for the fact that this was a company that specifically provided support for churches.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Looking for online, web-based software that was intended for use by churches.

Review Source

Response from ChurchTrac Software

June 12, 2026

Love this feedback John! We're here to help build the body of Christ. It's an honor to serve you and your church. Blessings!

Wendy F. M.  
Pastor's Wife  
Religious Institutions  
Used the software for: 1-2 years

### "Best Church Accounting Softward"

April 8, 2026

5.0

We tried other methods of record keeping, but they have not been as effective as Church Trac. We especially appreciate the accounting feature that allows us to print reports.

Pros

ChurchTrac is easy to navigate, with a clear menu system that makes updates simple and efficient. Its monthly pricing is reasonable and affordable for churches of many sizes. The platform also provides helpful training videos and responsive customer support, making it easy to get quick answers and resolve issues. The reporting and accounting features allow churches to track giving, events, attendance, and other important information in one place. In addition, ChurchTrac’s automated communication tools help keep the congregation informed and up to date on church activities.

Cons

We would like it if Church Trac had a genuine app that can be accessed from phones or tablets. The current access is like pulling up a web browser.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

We appreciated the fact that ChurchTrac was created by someone who is familiar with church accounting, which may/may not be different from other business accounting.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the kind words Wendy. We're so glad that your'e enjoying ChurchTrac. As always, don't hesitate to reach out to us if we can help in any way. Blessings!

Aaron B.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great software for any church at a great price!"

February 5, 2026

5.0

Overall, I've had a fabulous experience with ChurchTrac. As the pastor of a smaller church with many responsibilities, I appreciate a product that is easy to learn and use and doesn't cost a fortune. I'd strongly recommend this company and their products to any church looking for a way to keep track of people and projects, communicate with your congregation, and manage a functional and fresh web presence.

Pros

ChurchTrac provides an unmatched value for the cost of this product. In this segment there are many competitors, but you must pay double or triple what ChurchTrac charges for the same features. Additionally, ChurchTrac has the best support team I've ever worked with. In addition to numerous online help topics and a growing library of videos, support tickets are responded to almost immediately. I've been using this software for more than 5 years, and over time they have continued to update and improve the product. I keep getting a better solution and the price remains consistent.

Cons

The setup with twilio integration was challenging and ultimately I wish I hadn't gone that route. There are still improvements to be made in this regard, and with the email campaign manager in general.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

These products were far more costly and less functional

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the 5-star review Aaron! It's an honor to serve you and your church. It's true, we keep adding more great features and always strive to keep our price affordable. We're here to help build the body of Christ. Blessings!

AB

Alicia B.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Best option out there for churches"

January 9, 2026

5.0

I have used ChurchTrac for a few years now and I really enjoy using the software. What sets them above others is that they offering a full accounting option and built in check in system. Again I can't say enough about their customer service!

Pros

I like that is it a one stop shop. You can manage all the aspects of running a church from one place. I really like the banking, texting/emailing, check-in systems, and people management.

Cons

There are some things on the website and app design that are not very user friendly, but the customer service is a great at helping figure it out.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

Its all in one with Churchtrac and it is affordable.

Review Source

Response from ChurchTrac Software

January 12, 2026

Thank you so much for the kind words and 5-star review Alicia. We're always working to make ChurchTrac the very best all-in-one church management software (with amazing support to go along with it). Blessings!&nbsp;

LW

Linda W.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "The Only Church Management Software You'll Ever Need! "

January 14, 2026

5.0

Our overall experience with ChurchTrac has been exceptional! It is rare to subscribe to accounting software and find that it is so well constructed that you can jump right in personalizing settings and entering information without a lengthy tutorial process. It is truly self explanatory. The focus given to the special needs of churches is perfect.

Pros

From day one, ChurchTrac has been very easy to use. It is specifically geared to the needs of churches. It is priced according to church size which is great for small churches like ours. Online payments are automatically linked to ChurchTrac as is our use of Ministry Safe. In the rare occasion where help is needed, customer support is swift to reply. Additional help topics are also available on YouTube. Updates occur which are actually useful and always improve the ease of use. Reports make preparing financial reports and end of year giving statements easy, as well. ChurchTrac offers more features than our small church uses at this time, but as we grow we know we will utilize more of these features.

Cons

We honestly cannot think of anything we dislike about ChurchTrac! It has been a God-send for our ministry! Keep up the great work!

Alternatives considered

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Reason for choosing ChurchTrac

ChurchTrac is specifically made for church accounting needs. Other products are for general accounting and do not address the topics that apply specifically to churches.

Review Source

Response from ChurchTrac Software

January 15, 2026

Thank you for the 5-star review Linda. It's a joy to serve you and your ministry! Many churches come to ChurchTrac for the accounting and giving. You should check out our website and church app. It's pretty cool :-)&nbsp;

MW

Matthew W.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growing Ministry "

June 4, 2025

5.0

New church. Had experience with another software at a different ministry however Churchtrac was more affordable, had accounting software built in, and offered website/app. Lastly they had a partnership with a credit card processing company that allows us to process credit cards & ACH payments.

Pros

Software is affordable and user friendly. Customer service is very responsive; will generally have questions resolved the same day.

Cons

Product meets all of our ministry needs. Been with churchtrac for 3 years. They have tons of online help videos and resources.

Alternatives considered

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[ACS](https://www.capterra.com/p/2668/ACS/)

Reason for choosing ChurchTrac

Churchtrac was cheaper and did more for our ministry.

Review Source

Response from ChurchTrac Software

June 26, 2025

Thanks for the 5-star review, Matthew. Such an honor to serve you for these past 3 years! As always, don't hesitate to reach out to us if there's anything additional we can do for you!

KG

Kim G.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Life Made Easier"

March 8, 2025

5.0

We started using ChurchTrac Desktop 20 years ago and moved to online about 8 years. It is wonderful. It is so easy to use. The Church Connect makes updating the website 2 or 3 times a week a breeze. Love our congregation can login and do so much like look at the directory. The cost makes it affordable for our small church.

Pros

Churchtrac is user friendly. The reports are easy to use. Our board and congregation can easily understand the reports.

Cons

You stopped having payroll as part of the program.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

combine several products into one and save money.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thank you so much for the 5-star review, Kim. We're so glad to serve you and your ministry. As always, don't hesitate to reach out to us :-) 

TS

Tod S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great support from Churctrac Staff"

April 14, 2025

5.0

The support Ii have received, through support tickets and calls, has been outstanding. I wish I would have reached out more and earlier in my Churctrac adventure.

Pros

It seems easy and I think most people in our church will be able to use it for their assigned tasks.

Cons

In the accounting side when you click on a drop down menu the boxes that open up are the same size and color scheme as the boxes in the window. If the drop down menu boxes where offset, and or a contrasting color it would help me find them.

Switched from

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

Too cumbersome and too expensive. Touch Point was used by our previous pastor for membership information and attendance tracking.

Review Source

Response from ChurchTrac Software

April 17, 2025

Thanks for the 5-star review, Tod. It's a blessing to serve you and your ministry. We're glad you reached out too!

SW

Sylvia W.  
Chair Finance Committee  
Religious Institutions  
Used the software for: I used a free trial

### "ChurchTrac for Dummies"

February 11, 2025

4.0

The help/ support has been good. On the downside, new onboarding needs more time on scheduled calls. I always feel very rushed and not able to fully understand a process. I have devoted several hours to reading, watching videos and building parameters to assist in understanding the process.

Pros

All in one software for church recording, reporting and communication.

Cons

Onboarding process needs more hands on support for beginners.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

Still vetting different softwares still vetting other vendors

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cumbersome reporting, difficulty, slowness if online system

Review Source

Response from ChurchTrac Software

February 21, 2025

Thanks for your feedback Sylvia! It’s great to hear you recognize ChurchTrac as a powerful all-in-one solution. Since you’re still in the trial phase, you haven’t yet gone through our actual onboarding process. While we provide extensive self-guided resources and free support during trials, our dedicated onboarding is reserved for paying churches to ensure fairness. We appreciate you exploring ChurchTrac and hope you find the right fit for your ministry! 

MP

Matt P.  
Tax Preparer  
Accounting  
Used the software for: Less than 6 months

### "Ver pleased"

February 24, 2025

5.0

First real experience with selecting software since I became treasurer approximately seven years ago. Glad I found ChurchTrac.

Pros

The price was what attracted me as I am with a very small church. Since then the service has reinforced the decision.

Cons

I haven't found it yet. Of course, there is a learning curve as you try to get familiar with the program, but I think ChurchTrac is as easy as any to learn.

Review Source

Response from ChurchTrac Software

March 10, 2025

Thank you for the kind words and 5-star review, Matt. We're so glad you're enjoying ChurchTrac. Don't hesitate to reach out if there's every anything we can help you with. 

BC

Bill C.  
Media Producer  
Religious Institutions  
Used the software for: Less than 6 months

### "Even our curmudgeons are smiling..."

January 16, 2025

5.0

I could not be more pleased with our transition to using ChurchTrac. Support is first-rate. I've submitted suggestions - and always get positive feedback.

Pros

Tons more features and less expensive than out previous software!

Cons

The awesome people who work there. I get quick replies anytime I have a question. EVEN ON WEEKENDS!

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing ChurchTrac

Video tutorials, wealth of training and support materials, product and technical support, and operating cost.

Switched from

[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)

Ancient user interface - extremely difficult for our staff to navigate.

Review Source

Response from ChurchTrac Software

January 23, 2025

Thanks for the 5-star review, Bill. Your comment about your "curmudgeons" gave me a good chuckle! As always, don't hesitate to reach out if there's anything we can do for you. Blessings! -Wes

PH

Patty H.  
Financial Secretary  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Highly recommend - it is what we have been looking for!"

February 10, 2025

5.0

The team has been super accessible, responsive, proactive and so easy to work with. I feel that they value us as a customer -we're not just another number.

Pros

User friendly software, easy to navigate donations, accounting information and reports

Cons

Nothing at this time. It seems to fit our needs quite well.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks has so many limitations unless you upgrade, and is very expensive for something that does not offer exactly what we need.

Review Source

Response from ChurchTrac Software

February 17, 2025

Thank you for the 5-star review, Patty. We're so glad you found ChurchTrac. Reach out to us anytime! 

CM

Carol M.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Garden City Presbyterian, Garden City MI"

November 25, 2025

5.0

I love it. Information at my fingertips. CT always available to develop new ways to use the application. Website formatting easy to use.

Pros

I have used CT for many years now. I find the cost very reasonable, the support is very good - even when one asks a stupid question. I am the primary user and find it very easy to manage our membership, and our pledge giving. Reporting is easy to use and I, on many occasions, have been able to pull up information quickly when needed. We have never had any issues with online giving. I feel totally secure in having this information in the CT system. Unfortunately, we do not use the accounting platform.

Cons

This issue is specifically on our end and not CT. I cannot get more people interested in using the online application for any aspect of CT. With an aging population, technology is not what they want. I need to find ways to show them how beneficial the information from CT can be for them. Always a goal.

Alternatives considered

[One Church Software](https://www.capterra.com/p/149636/One-Church/)

Reason for choosing ChurchTrac

Ease of use and affordability, security.

Review Source

Response from ChurchTrac Software

January 6, 2026

Thank you so much for the kind words Carol (and the 5-star review). You know what? Let's do a zoom call and see what we can do to help you and your congregation publicize your church app and get more user adoption. Reach out to our support team and ask for Rebecca and she will give you a link to shcedule it. Talk soon! -Wes

RH

Roy H.  
Deacon, Trustee  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Database and Customer Support"

January 24, 2026

5.0

My experience with ChurchTrac is nothing but EXCELLENT! The customer support is the best I have ever seen. I attend a small church and I use ChurchTrac for our membership records. I don't use most of what the database can do. I run reports and keep membership data current. When I have a question or problem and contact ChurchTrac for help, they respond almost immediately. The database is friendly to operate and can do anything a church needs for record keeping.

Pros

ChurchTrac is very church oriented. The database has everything you need to keep track of what's happening in your church. I love the report feature and especially the custom report feature.

Cons

The cost is a bit pricey for a small church. Especially when you don't use all of the features. I wish ChurchTrac has various versions of the database because we don't use half of the features of the whole program.

Review Source

Response from ChurchTrac Software

February 4, 2026

Thank you for the 5-star review Roy! Just thinking out loud here... what are other subscriptions your church is paying for that ChurchTrac could replace? I would be curious to see if there are other tools your church is paying for that you already get with ChurchTrac. Maybe we could do a zoom call and look through it together? Reach out to us Roy!

FB

Frank B.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Treasure of the church"

January 3, 2026

5.0

I am new to treasurer position, learned basic functions quickly. Easy to use. Trained myself using training videos.

Pros

Customer support is good. If I have questions I can get them answered every time within 24 hours. Good training videos.

Cons

Categories where money comes in and out with some money budgeted is not accounted for in the budget.

Review Source

Response from ChurchTrac Software

January 6, 2026

Thanks for the 5-star review Frank! I'm glad our team and those training videos helped. I personally learned how to fix my car watching a YouTube video! &nbsp;Question... was there something specific you feel we could have created a training video for that we didn't have yet? -Wes

RM

Rene M.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Church Trac Westminster"

March 12, 2026

5.0

It is great! I have no complaints. It is very easy to learn once you get the hang of it. I would recommend it to people

Pros

User friendly, and easy to use. Fix mistakes very easily. I have not used Church Trac before and it is easy to learn

Cons

I wish it would let you add two lines to a customer giving/pledging instead of doing it line by line.

Review Source

Response from ChurchTrac Software

June 12, 2026

Thanks for the kind words Rene. Don't hesitate to reach out to us if there's anything we can do for you. Blessings!

JC

Joe C.  
Lead  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "One app- all your need "

April 16, 2025

5.0

Great experience, excellent customer service. I love the videos; they are very helpful, as is the customer service.

Pros

The best service was on point and on time to answer all my questions. One app served all my needs. It's very affordable and easy to use.

Cons

I don't have anything negative to think of at this point. I think the service is very will set up with videos and someone to help answer all your questions.

Review Source

Response from ChurchTrac Software

April 17, 2025

Hi Joe. We're glad you found us! Isn't it awesome to have all the tools you need for your church under one roof? Reach out to us anytime, we're here to serve you and build the body of Christ :-) 

FW

Franklin W.  
Trustee - Financial Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great Church Administration and accounting system"

January 23, 2025

5.0

Exceptional, relatively easy to use support team is outstanding. I am learning other features to use that i have not taken advantage of yet,

Pros

ChurchTrac is specific for churches and their unique needs. Their support team is outstanding demonstrating that they understand that their clientele are not CPAs nor IT geeks. I've always found a solution to my issues either by help topics, support request or phone support. I love the integration of giving, accounting, messaging and still learning

Cons

I'm the only one in my church using it. Got to get others onboard with administration of the system. Volunteering has its limits.

Review Source

Response from ChurchTrac Software

January 24, 2025

Thanks for the 5-star review, Franklin. We're so glad you're enjoying ChurchTrac! As always, don't hesitate to reach out to us if there's anything you need.

CM

Cindy M.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Churchtrac support"

February 25, 2025

5.0

They are a great product and wonderful support every time I need them. \[sensitive content hidden\] helped with our website and Carrie with our budget!!!! Excellent

Pros

I am grateful for everything, the product, the ease of how it works, the time savings and mostly the support.

Cons

nothing Everything is very good, and very helpful

Review Source

Response from ChurchTrac Software

March 10, 2025

Thanks for the 5-star review, Cindy. We're so happy to serve you! Reach out anytime :-)  -C

RG

Rob G.  
Web manager  
Religious Institutions  
Used the software for: Less than 6 months

### "We like Churchtrac"

March 19, 2025

5.0

Very good overall experience; Their staff is very helpful and responsive.

Pros

Great support while we were learning the ropes; Our people like the format!

Cons

There's not anything negative I can say about partnering with Churchtrac on our web page needs.

Review Source

Response from ChurchTrac Software

April 2, 2025

Thanks for the 5-star review, Rob. We're so glad that you're enjoying ChurchTrac! As always, don't hesitate to reach out to us if there's anything we can do for you. Blessings! 

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