# Page 31 | ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is ChurchTrac the right Church Accounting solution for you? Explore 857 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125787/ChurchTrac/reviews

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ChurchTrac

4.8 (857)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 31 - Reviews of ChurchTrac

## Showing most helpful reviews

Showing 751-775 of 857 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GH

Gina H.  
Youth Leader  
  
Used the software for: 2+ years

### "Church Trac meets the needs of our group with ease and customer service has been exceptional! "

July 5, 2018

4.0

Pros

I like that it allows me to keep up with our financial needs rather than just using an excel file. It lets me print reports for end of year tax receipts while letting me keep up with information about our members such as birthdays and ministry specialties.

Cons

Probably would have to say the lack of video tutorials on how to use it made things tough to figure out. The step by step instructions were great just with my learning style it slowed things down.

Review Source

Adam T.  
Chaplain  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac has many functions."

September 26, 2018

5.0

Pros

ChurchTrac has been very beneficial keeping track of members and has helped greatly with online giving.

Cons

It isn't the most user friendly and requires a bit of training for new users.

Review Source

SS

Stephen S.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great software for churches"

July 20, 2022

5.0

Pros

I really enjoy using the people portion because it help me with giving, attendance, and much more.

Cons

So much about this software that it is hard to keep up with all the other parts.

Review Source

Response from ChurchTrac Software

July 22, 2022

Thank you for the 5-star review, Stephen. As you continue to learn how to navigate through the software, don't hesitate to reach out to our support team. If you have not already, you and your team should attend one of our upcoming workshops. You can register for that here: https://calendly.com/churchtrac-connect/getting-started-webinar Be blessed!

DR

David R.  
Church Clerk & Financial Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Fantastic Software"

December 6, 2016

5.0

The software does all that it is advertised to do and more. It is very easy to learn and use. Most of all, their customer service and support is the best you will find. I highly recommend the CMS.

Pros

Te ease of learning to use it, and how efficient it is. The accounting always balances.

Cons

Would like to see the ability to customize some of the reports. As of now they have to be exported to be manipulated. Not a big deal for us, but would be a nice extra.

Review Source

BW

Barry W.  
Treasurer  
  
Used the software for:

### "Switched to Church Trac Online a couple of weeks ago."

March 28, 2018

4.0

continuity with the past computer program. Wouldn't have to start over with a new church based or mission program.

Pros

If you have a concern your only a few keystrokes away from getting assistance and an answer to your inquiry. I first signed on to the Online version on a Saturday. The support staff wasn't working during the weekend. However, I received an email from one of the founders and developers of the program and received an email from support that my data had been received from my computer version and would be switched to their online program, she was able to help me reconcile my computer register to the on line register. She has assisted me for the past 2 weeks in adapting to the online program.

Cons

The computer version offers a full page format when you were entering giving donations or when in the Accounting section viewing the checkbook register. I've used the free computer program since 2013.

Review Source

JH

John H.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Program!"

May 30, 2019

5.0

Pros

I was recently asked to seek out and implement an online accounting program for our church. After looking through various products I decided ChurchTrac would be a great fit. Their program has a straight forward, intuitive layout which along with the well written and detailed help section provides a fast, easy learning curve. If additional assistance is needed their excellent support team provides prompt, courteous solutions. And all of this at a very reasonable price.

Cons

No negative comments. The program and support team do everything we need.

Review Source

VR

Verified Reviewer  
Swim Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Solid Software that grows with you!"

July 21, 2019

3.0

Pros

This software helps share the weight of ministry and encourages users to use the product.

Cons

I wish the reports had more options. However the issues I've had have been dealt with quickly and easily.

Review Source

CB

Clyde B.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Software Review"

January 14, 2019

4.0

None so far.

Pros

Seems to have what I need if I can find out how to do it.

Cons

The software instructions are not clear in every case and in some cases the software does not respond as specified in the instructions. For instance, it says you can reorder the catagories and budget items by just clicking on them and moving them. It does not work. I find the instructions are not complete enough.

Review Source

MA

Michael A.  
Associatr pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Excellent Service"

March 1, 2019

5.0

Wow! The customer serice is great, fast and efficient. It is just great.

Pros

The ease to use, I am no software expert but this software is about as easy to use as it comes.

Cons

Right now i cannot think of a single thing

Review Source

VR

Verified Reviewer  
Events Decorator  
Arts and Crafts  
Used the software for: I used a free trial

### "Best way to help and interact with different churches around the world."

June 5, 2019

4.0

Pros

It is very easy to use and at a good price and also has great functionality and has advantages for most churches.

Cons

It should be updated a little more and create a mobile app for easier access.

Review Source

TG

Tiffany G.  
Financial Clerk  
  
Used the software for: 2+ years

### "A Huge Blessing!"

June 26, 2018

5.0

Pros

This software is easy to use and does everything we need and so much more! We recently switched from the older desktop version to the online version and it's been such a smooth transition. The ChurchTrac team are always quick to help resolve any issues along the way! Such a blessing!

Cons

We have not encountered any issues that would be considered a con. All issues have been easily resolved and promptly taken care of .

Review Source

CA

Cherryl A.  
treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "new user"

August 31, 2022

4.0

I am new to Church Trac even though our church has it a little while so am just learning all the features. So far it is fairly easy for me to understand and use.

Review Source

Response from ChurchTrac Software

September 7, 2022

Hi Cherryl. We're a little surprised you left us a review this low. Was this by accident? Regardless, our support team will be reaching out to you immediately to check in and offer any assistance you may need. Blessings!

LE

Larry E.  
Finance Chair  
Religious Institutions  
Used the software for: 6-12 months

### "ChurchTrac is great for accounting and non accounting minded people alike"

February 3, 2019

5.0

The finance team had shared drives, bank accounts, and countless spreadsheets. Since converting to this system everything is one place.

Pros

We asked a lot of questions of the support team while we were setting up and getting up to speed. They were very fast to respond and extremely helpful.

Cons

Any church deals with designated funds - Churchtrac makes it simple -- but it does take some getting used to.

Review Source

KR

Kimmie R.  
Administrative assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "You all are amazing "

November 18, 2020

5.0

Excellent

Pros

Easy to use and amazing team of very helpful people.

Cons

It can be a little confusing. But easy to get help.

Review Source

Response from ChurchTrac Software

December 3, 2020

Thanks for the kind words Kimmie! Anytime you need help we are always here for you :-)

DG

Debbi G.  
Financial Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Customer Service"

May 17, 2019

5.0

Setting up the church for the first time, tracking made easy

Pros

The Customer Service is second to none!!! Very fast response time

Cons

Haven't discovered any yet, seems to be easy and meets our needs

Review Source

LAK

Lee Ann K.  
secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Great program, easy to learn. Support is the BEST, friendly, fast and PATIENT! "

July 20, 2017

5.0

Ease of use, fast support. All my church "items" in one program.

Pros

It is easy to learn, simple to use. Contributions super easy to record. So happy with the accounting and payroll features.

Cons

I am not accounting savvy. Setting up categories, funds and payroll is difficult for me, you should probably have an accounting person helping you. If you set up correctly, you're good to go.

Review Source

SG

Sarah G.  
Co-Pastor  
Real Estate  
Used the software for: Less than 6 months

### "ChurchTrac new user"

December 28, 2021

5.0

It's been a stress free experience for day one.

Pros

It's ease of use and simple design. It's not cluttered.

Cons

There is nothing so far that I don't like about the software.

Reason for choosing ChurchTrac

It looked simple but also met our needs.

Review Source

Response from ChurchTrac Software

December 29, 2021

Thank you for the 5-star review, Sarah. As you continue to use the software, don't hesitate to our support team if you need any help. Be blessed!

SW

Sarah W.  
Ministry Assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac Online has been a smart switch for our church!"

March 14, 2018

5.0

It's simple, very useful, and affordable even for our small church. We are looking forward to finding new ways to implement this software in our ministries.

Pros

The software is very simple to implement. All of our ministry leaders have been able to start using it with little to no instruction. It's also a great deal financially and has lowered our yearly technology expenses considerably. We love the way it encourages communication between ministries and keeps everything organized in one place.

Cons

So far the only downside has been not being able to call in for support.The only way to communicate with them is by email or a support ticket. I didn't mark it off in the score because what they do offer in support is quick and gets the job done well.

Review Source

TV

Teresa V.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "A great church software"

April 11, 2022

5.0

Great and very satisfying.

Pros

Very easy to learn and use. Loved the tutorials and webinars, very helpful.

Cons

Have not found anything I’m not happy with in the weeks I’ve used it.

Reason for choosing ChurchTrac

Much easier to learn and use.

Review Source

KJ

Karen J.  
treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great software "

June 24, 2020

5.0

Pros

We have a small church but was looking into expanding our membership and online access. This software was incredibly easy to use and very helpful with online giving as well as setting up a church page for all. The price was affordable and they even migrated items from the old version.

Cons

No complaints on this product. It has been what I expected and more.

Review Source

Response from ChurchTrac Software

July 2, 2020

Thanks for the review Karen! We're glad that you're learning ChurchTrac soo quickly. Don't forget to check out our youtube channel, as we have lots of great content there to help you along the way.

PR

Paul R.  
Pastor  
  
Used the software for: Less than 6 months

### "Software works great for our small church at a great price."

June 30, 2017

5.0

Pros

Ease of use, price, and features. This software (especially the accounting side) is very easy for my team to use and keep the church finances up-to-date.

Cons

Checkin system seems a little dated but still usable. Overall the software works as intended. The design is not as pretty or catchy as others but does not effect the overall value of the product.

Review Source

SS

Shaw S.  
Worship Pastor  
  
Used the software for: Less than 6 months

### "We just implemented this software and it's easy functioning and tech support is awesome."

March 31, 2018

5.0

Pros

Ease of use. Also it's ability to be used on many platforms. The software is able to send tasks amongst our staff and that is incredible. I love the ability to just type in a name and all their info is right at my fingertips.

Cons

I don't really see or have found much that I don't like with this software. I guess the only thing I don't like is the COO.

Review Source

LD

Larry D.  
deacon  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "ChurchTrac"

February 26, 2020

4.0

Pros

Desired features Reasonable cost for a small church

Cons

Canadian tax receipts can not be signed electronically, so I can't send by email Interface is inconsistent, confusing

Alternatives considered

[ChurchSuite](https://www.capterra.com/p/122430/ChurchApp/)[Donarius](https://www.capterra.com/p/9755/Donarius/)

Reason for choosing ChurchTrac

cost and features

Review Source

Response from ChurchTrac Software

March 5, 2020

Thanks for the review, Larry. We are considering some of the recommendations you gave us. As always, don't hesitate to reach out for anything!

JO

Jan O.  
Pastor  
Religious Institutions  
Used the software for: I used a free trial

### "Love this program!"

October 12, 2018

5.0

Pros

There are several reasons--We needed something inexpensive as we are a very small church with a limited budget. ChurchTrac fit that to a "T"! Also, many extras are included and everything is extremely easy to use. We are new to the program, but are thoroughly loving it!

Cons

Have not found any cons at this point. Everything has been a plus!

Review Source

RT

Renee T.  
Admin Assistant  
Religious Institutions  
Used the software for: Less than 6 months

### "Very easy product to use after you become familiar with it "

February 21, 2018

5.0

Pros

Love the fact you can delete an entry without having to post debits and credits. Its' a simple software that covers lots of ground.

Cons

Just because I am used to having so many different specific reports, I would probably change up the budget reports. Still new to the program so at this point I am not sure what else I would change.

Review Source

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