# Page 5 | ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ChurchTrac the right Church Management solution for you? Explore 864 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125787/ChurchTrac/reviews

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ChurchTrac

4.8 (864)

[View alternatives](https://www.capterra.com/p/125787/ChurchTrac/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of ChurchTrac

## Showing most helpful reviews

Showing 101-125 of 864 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Margie M.  
Treasurer and Ministry Assistant  
Religious Institutions  
Used the software for: 2+ years

### "The Answer to a Ministry Assistant's Prayers!"

September 5, 2024

5.0

I simply can't say enough great things about Church Trac. The customer service is fantastic, the ease of user use is so nice for someone that doesn't really have any coding experience - it's all very simple to use. And as upgrades come out they always make the system better.

Pros

The ease in which I can do all the things my church needed. From people managements to accounting, worship scheduling, online giving, a church website, and attendence check-in. It's all included for a very low cost to the church. And the fact it is so user friendly in all modules!

Cons

While there may be a few small items missing or I don't like, the developers are always doing upgrades to make the entire program better and if you submit ideas they really do take the time to look at that and see if that is possible.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Reason for choosing ChurchTrac

All in one product. CT has everything needed to run the church. From people to accounting and everything in between. I don't have to have multiple products to do what I need to do for our church.

Review Source

Response from ChurchTrac Software

September 6, 2024

Thank you so much for the kind words and the 5-star review, Margie. It's such a blessing to serve you and your ministry. I guess the secret is out and churches are finding out that they can get all the tools they need to run their church at a fraction of the cost :-) Blessings! 

LH

LeVeka H.  
Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Great application "

January 21, 2025

5.0

Great experience. Like the live videos by the staff

Pros

Easy of use and the ability to track donations

Cons

Nothing to dislike, no con detected this far

Alternatives considered

[PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/)

Reason for choosing ChurchTrac

Ease of use and support help desk availability

Review Source

ROEO

Rev. O. Emmanuel O.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "A MUST program for your church use"

October 19, 2024

5.0

So so easy to navigate when we do the recording of tithes and offering of the church. Training brethren to use it is also very easy. I am not a tech person but I was able to use it and training others to use it.

Pros

Friendly user, easy to navigate. Doesn’t give you run around to use. Brethren easily get to use it at one shot training

Cons

To be honest with you. Nothing. I only wish when you enter brethren name, you can drop down the menu for the tithe and enter it, then drop down the menu of the offering as well and enter it, instead of going all over to re enter the name again before you can enter other donations the individuals made.

Review Source

Response from ChurchTrac Software

October 28, 2024

Thanks for the 5-star review Rev Emmanuel. If you ever need anything don't hesitate to reach out. We're here to help you build the body of Christ :-) 

TC

Tom C.  
Elder Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "A Great Program"

October 23, 2024

5.0

I have had a great overall experience with Church Trac.

Pros

I am Elder/Treasurer of a small church of about 50 or 60 souls. Church Trac has enabled me to keep track of our finances with relative ease. I especially like the ability to easily create financial reports for our Elder's meetings.

Cons

I don't have any major cons with Church Trac outside of the learning curve. There are a few minor issues, but really not worth mentioning.

Review Source

Response from ChurchTrac Software

November 5, 2024

Thanks for the 5-star review, Tom. We're so glad ChurchTrac's Finance Software has helped you better keep track of things and generate reports. If you need assistance, don't hesitate to contact our team. Blessings!

RG

Raelene G.  
Pastoral Assistant  
Religious Institutions  
Used the software for: 2+ years

### "More Questions than review"

September 10, 2024

3.0

Promising

Pros

ChurchTrac software is easy to navigate and intuitively laid out.

Cons

The search bar attempts to correct spelling of names and then loses the names that have already been selected. It would be very helpful to be able to download reports especially Mailing Addresses and the Church Directory. When we archive a person, they retain their groups, for instance they still show up in the birthday and anniversary lists. If there is one family that has some members living in one location and some living in another location can we add two family addresses?

Switched from

[One Church Software](https://www.capterra.com/p/149636/One-Church/)

Church360 was having issues losing data, so we needed a new software

Review Source

Response from ChurchTrac Software

September 25, 2024

Oh no, Raelene! It sounds like there has been some confusion with how these features work. We want to make sure you’re fully equipped to get the most out of ChurchTrac. The issues you mentioned aren’t limitations of the software, but more likely a few settings or steps that need adjusting. No worries though—our team is here to help! Rebecca will be reaching out to you shortly to walk through everything and get you squared away. Thanks for sharing your feedback!

KB

Ken B.  
Helper  
Religious Institutions  
Used the software for: Less than 6 months

### "A Long Time"

September 18, 2024

5.0

I was impressed with the program over a year ago, BUT it has taken this long to get the Board to agree to purchase the program. NEXT big sales job will be getting them to use it. At least the Pastor is pumped up over the possibilities.

Pros

The helpful videos and so far the quick responses to questions posted.

Cons

Sometimes your videos get ahead of a first-timer raise more questions than we can comprehend. Then we have to wait for a response or struggle through it to find out what will happen.

Alternatives considered

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

Reason for choosing ChurchTrac

Cost for what was offered and the Website.

Review Source

Response from ChurchTrac Software

September 25, 2024

We really appreciate the kind words Ken! I agree, for new users, some of our features can be like "whoa". Just take your time and focus on one feature at a time. You'll be a professional before you know it! In the meantime, if you need any additional help you know how to get in touch with us. Blessings! -Wes

YR

Yvonne R.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Exceptional Service"

September 20, 2024

5.0

Very impressed on punctuality of return calls. Love the program, and customer service.

Pros

Chris, returned the call promptly, and walked me through the questions I asked. Thank so much, may God continue to bless the company as we are blessed with this program.

Cons

Honestly the price. Although a special price was given on the 1st month. Still for a small church is a little rough.

Reason for choosing ChurchTrac

Am familiar with ChurchTrac & easier to use

Review Source

Response from ChurchTrac Software

September 25, 2024

Hi Ynonne! Love the feedback. Regarding price... Even though we're the most affordable church software around... we still want to go above and beyond to be a blessing to your ministry (NOT a burden). Do this: Send a support ticket to our team to explain your situation. Tell them Wes sent you. Okay? Blessings!

CR

Cynthia R.  
Data Clerk  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very Pleased MSBC"

September 26, 2024

5.0

During my 30 day trail i was hooked after 3 days. Each day i woke up can't wait to learn more. The site is very easy to use, templates are very useful and the staff was kind and willing to help with anything very quickly.

Pros

All the training videos and support available, even during my 30 day trail. Also the fact that i do not need a lot of different software for our church. Everything is in one place. Nicely done!

Cons

Nothing! If i must, I'm new the ChurchTrac, and have not utilize all features. I would like to have space to add lyrics to song library not sure how many or if lyric can be uploaded. My choir would be able to pull up lyrics at any time right from the app. I believe they have Chord or something (cause churchTrac is awesome) i just have used that feature as of now.

Review Source

Response from ChurchTrac Software

October 7, 2024

Thanks for the 5-star review, Cynthia. We're so glad that you're enjoying ChurchTrac! On the song library, if you select a song you have the ability to either add the lyrics to the lyrics/chords tab or you can upload a doc of your lyrics. Let us know if you need help with that... or anything else for that matter. We're here to help :-) Blessings! -Wes

RB

ROBIN B.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We love ChurchTrac"

October 1, 2024

5.0

It was awesome, the representative was clear and concise

Pros

Our question was answered with great clarity

Cons

We are very satisfied with ChurchTrac! Nothing!

Review Source

Response from ChurchTrac Software

October 9, 2024

Thanks for the 5-star review, Robin. So glad you're enjoying ChurchTrac! As always, don't hesitate to message us if there's anything we can help you with. Blessings!

JL

James L.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My Experience"

October 15, 2024

5.0

My experience with churchTrac has always been a good one. Chris, who called me twice was excellent help!

Pros

They were prompt and called exactly at the time of my appointment

Cons

Not being able to get a call in while i was dealing with the issue.

Review Source

Response from ChurchTrac Software

October 24, 2024

Thanks for the 5-star review, James. We're so glad to serve you and your church! I think you'll agree that despite not having a number to call in... our team is super responsive in helping between support tickets and scheduled phone calls. When you create a ticket you will typically get a reply in less than 1 business hour. Blessings! 

TF

Teresa F.  
Chief Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love this product"

October 16, 2024

5.0

Overall, I found this product while dissatisfied with another similar product and I am pleased with this product.

Pros

I like the ease of use. I like the various accounting reports and I am still exploring other features.The pricing is generous .The Bibke verses are also inspiring.

Cons

I really don’t have a con. O need to take advantage of the tutorials for additional features.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

I just found this product more convenient for my needs

Review Source

Response from ChurchTrac Software

October 24, 2024

Thanks for the 5-star review, Teresa. QB is a great product... but it does have a steep learning curve and isn't really designed for churches. We're so glad you found ChurchTrac. If there's ever anything you need, don't hesitate to reach out.

EI

Ervin I.  
Tresurer  
Civic & Social Organization  
Used the software for: 1-2 years

### "Ministerio Vida Nueva - Treasurer"

December 3, 2024

5.0

Extremely satisfied, and very happy with the price

Pros

Easy use of tools and services. And friendly customer support

Cons

Unable to chat with someone about my questions

Review Source

Response from ChurchTrac Software

December 10, 2024

Thank you for the 5-star review, Ervin. We're so glad you're enjoying ChurchTrac! 

RKJ

Rev. Karleen J.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "The best church management system out there!"

August 23, 2024

5.0

This has been the best product we've found for church management systems. We've used it for several years. It's incredibly efficient, cost and time-saving. Their customer support is amazing and their tech support has been some of the best we've ever experienced. We've recommended this system to numerous sister churches because it's such a great, cost-effective system designed for churches.

Pros

We love the ease of use and the intuitiveness of this system. It's overall design is perfect for churches - small churches in particular. The integration between giving and accounting is exceptional and has reduced the amount of time needed for accounting entries by our volunteer church treasurer. The communication system is awesome. But, best of all is the price - this is by far the best and most cost-effective product out there in church management systems.

Cons

Sometimes it can be a little clunky, mostly little inconveniences that are outweighed by the benefits of this system.

Alternatives considered

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

The price paid for product received is exceptional!

Review Source

Response from ChurchTrac Software

August 29, 2024

Thank you for the 5-star Rev. Karleen! We're so glad that you have been enjoying ChurchTrac. As always, don't hesitate t reach out to us if you ever need any assistance :-) Blessings! 

JT

Jose T.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Senor Pastor"

October 10, 2024

5.0

I love it churchtrac software is very helpful.

Pros

Easy to use the software I have use it for years.

Cons

I do not have issues with the software I am so happy with it.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

ChurchTrac is so easy to operate for administrative

Review Source

Response from ChurchTrac Software

October 23, 2024

Thanks for the 5-star review, Jose. We're so glad that you've found ChurchTrac to be a better Quickbooks alternative for you and your church. Blessings! 

RY

Robert Y.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A versatile and user-friendly program"

August 17, 2024

5.0

The program does everything I want it to (exception listed above). It does so flawlessly. In my 11 years of using it, I never experienced any downtime related to the program malfunctioning. That's not always the case.

Pros

I've been using ChurchTrac now for 11 years, primarily as a bookkeeper, keeping track of donations, payroll and accounts payable. I can safely say that the program has never let me down. It is versatile in its reports availability, so specific questions can be easily answered. There are other features to the program that I don't personally use, but exist nonetheless that are useful to a church. What I most enjoy is the quality of the tech support. Over the years, I have had questions/problems arise that I couldn't figure out on my own. Invariably and with a very rapid response, a call to ChurchTrac resolved my issue. Very little down time. It's just a smooth running program.

Cons

ChurchTrac has the ability to sync itself with our bank online. In theory, I could save myself the considerable time of not having to input all credit card charges from the bank to our files, but rather let these download automatically. Despite repeated efforts, we could never get this feature to work.

Review Source

Response from ChurchTrac Software

August 22, 2024

Thank you for this 5-star review, Robert. We're so glad you've been enjoying the software for 11 years! It's funny you mention the downtime. In the 7 years I've been here I can only remember ONE time the software was unavailable. And that was for only like a minute due to an update! Reach out to us if there's every anything we can do for you. Blessings! -Wes

WR

Will R.  
Associate Pastor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy Program to Use! "

September 3, 2024

5.0

ChurcTrac has an easy to use customer service portals to ask questions when you’re stuck with something. The nice thing is the turnaround response is super fast and you don’t have to wait days for a response back. Typically in minutes if it’s during a standard business hours.

Pros

The system is easy to use. Has a lot of great functions under one system. I can manage communications, online giving, email and text alerts and use it as an all function.

Cons

I wish there was a different option and using just Twilio for text message feature. But once you get it set up and jump through all the Twilio’s hoops it’s not that bad. ChurchTrac makes it very easy though once you get it going

Review Source

Response from ChurchTrac Software

September 3, 2024

Thank you for the 5-star review, Will. It looks like you’re using many of the features in ChurchTrac. We love to see that. As always, don’t hesitate to reach out to us if there’s anything we can help you with. Blessings! 

CK

Corbin K.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Makes this pastor's job so much easier! "

August 7, 2024

5.0

I had used another ChMS before switching to ChurchTrac. This platform is hands down the better system. I won’t look at any other options.

Pros

I love the affordability and the ease of use! It is packed with features that make it an incredible value. We are a small church that averages 40-50 in attendance and as the pastor, using ChurchTrac for keeping up with everything from the member roll, attendance, contributions, accounting, text announcements, worship planning, and integrated website option, it’s like having a secretary to help keep up with all the vital church info!

Cons

I don’t really have a con, honestly. Only thing I would say is a con is that I would like to pull up an attendance report for an individual for the whole year instead of the whole church for the past 26 weeks. ChurchTrac may be able to do it and I just haven’t figured it out yet! LOL

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Realm](https://www.capterra.com/p/146265/Realm/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

Affordability and value, plus the mix of available features.

Switched from

[Faith Teams](https://www.capterra.com/p/165047/Faith-Teams/)

Because CT was more affordable and it offered the ability to keep up with accounting.

Review Source

Response from ChurchTrac Software

August 8, 2024

Thank you for the glowing 5-star review, Corbin! You can absolutely generate an attendance report for a single person. Just check the person on the People Screen and choose the attendance report from the reports tab. Please reach out to us if you need any help with it. Blessings!

RM

Rikki M.  
Treasurer  
Accounting  
Used the software for: Less than 6 months

### "SIX STARS!!"

August 27, 2024

5.0

I would recommend this to others. Our church was still doing this by hand then I started using an Excell spreadsheet and that left room for so many errors.

Pros

Not only is ChurchTrac user friendly for an individual with no finance or business background, but the support and response time is phenomenal.

Cons

I do wish it could pull transactions from the banking accounts.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing ChurchTrac

The use of the free trial had me sold before a week!

Switched from

[Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)

MISTAKES using Excell was the reason I was looking for a better alternative.

Review Source

Response from ChurchTrac Software

September 3, 2024

Thank you for the “6-star” review, Rikki. We’re so glad that you found ChurchTrac in you quest for an excel alternative for your church! As always, don’t hesitate to reach out to us if there’s anything we can do for you. PS. Bank Sync does pull transactions from you bank. Is your bank compatible? Let us know!

CC

Cleo C.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Satisfied "

September 27, 2024

5.0

Very satisfied with the monthly checks and balances it allows me to keep.

Pros

The support teams quick response. When there is an issue or cincern, they are very expedient with answers.

Cons

There has not been a problem that wasn't addressed immediately. I have no complaints.

Review Source

Response from ChurchTrac Software

October 7, 2024

Thanks for the 5-star review, Cleo. We're so glad you're enjoying ChurchTrac. Don't hesitate to reach out to us if there's anything we can do for you. We're just a quick message away. Blessings! -Wes

DB

Dale B.  
Administrative Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Happy ChurchTrac User"

March 19, 2026

5.0

I use it regularly and would highly recommend it to any church. It is a comprehensive program with more capabilities than I even use. They have great webinars to help you learn more about they system.

Pros

We use ChurchTrac for our accounting, giving, and data bases. It is very easy to use. When I have a question or support need, the support staff are very responsive and help solve my issue right away.

Cons

I want to start using ChruchTrac for my website, but I am totally unsure how to do it. I would like to see a webinar "Websites for Dummies!" like me.

Alternatives considered

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

Reason for choosing ChurchTrac

I was not a part of the decision to change.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Wanted a more comprehensive product not just financial.

Review Source

AB

Alfredo B.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Awesome tool"

August 24, 2024

5.0

I’m very much satisfied, there’s nothing complicated about it

Pros

Easy to manage, affordable, and good customer service

Cons

As far as I know there’s no way we can incorporate Zelle in it

Alternatives considered

[TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)

Reason for choosing ChurchTrac

Easy to manage and affordability and made for churches

Review Source

Response from ChurchTrac Software

August 29, 2024

Thank you for the 5-star review, Alfredo. We're so glad that you're enjoying ChurchTrac! As always, don't hesitate to reach out to us if you need anything. Blessings!@ 

JC

Jeff C.  
Pastor, IT, AV  
Religious Institutions  
Used the software for: 2+ years

### "ChurchTrac - the way to go for any church!"

July 15, 2024

5.0

Having used ChurchTrac at different times spanning over 20 years, the experience is ALWAYS excellent!

Pros

Easy to set up. Plans for ALL status and sizes of churches.

Cons

We are not a point of accessing everything available to us. So much capability with ChurchTrac, but we are not to the level we need to be in order use them all!

Review Source

Response from ChurchTrac Software

July 29, 2024

Thanks for the 5-star review, Jeff. We're so glad to serve you! You are right, there are A LOT of features in the software. Give us a shout sometime, I'm sure we could find some features that you're not using that would probably be super helpful for you. Blessings! -Wes

DG

David G.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "A rating service"

August 29, 2024

5.0

I have experience a great interaction with the people at churchtrac. I was totally impressed that they actually called me one day and asked if there was anything they could assist me.

Pros

The ease of adding our old data into their system was steamline.

Cons

Have not come across a reply for this question

Review Source

Response from ChurchTrac Software

September 6, 2024

Thanks for the 5-star review, David. It's funny... it kind of blows my mind that other companies don't just take a few seconds to pick up the phone and check in with their customers! We just want to do everything we can to serve you and your ministry :-) Blessings! 

MP

Marion P.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Churchtac solves problems"

July 18, 2024

5.0

It has been great. With their fast support, usually within minutes, it seems they are a part of your church always there to help.

Pros

Churchtrac covers all the bases and is constantly upgrading its capabilities. It is design specifically for church.

Cons

I honestly can't think of anything that I didn't like.

Review Source

Response from ChurchTrac Software

July 29, 2024

Firstly Marion, we're so thankful to serve you! We really appreciate that 5-star review. We have a special "woot wall" that we hang all our positive reviews on... and this is going there right now :-) As always, don't hesitate to reach out to us if you need any help with anything. (Ps. We're coming out with some new features soon that I think you're gonna LOVE). -Wes

YS

Yesenia S.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great church software management "

August 2, 2024

5.0

My experience has been really good. They are very pleasant to work with. They get back to you in a timely manner. And answer all questions I had.

Pros

I think it’s very easy to navigate. I like how it gives you the option for English or Spanish which is great because our church is Spanish.

Cons

I’m not sure there is nothing I don’t like from church trac.

Alternatives considered

[Elavon](https://www.capterra.com/p/183057/Elavon/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Reason for choosing ChurchTrac

I chose church trac because it was better pricing and I like what they offered.

Review Source

Response from ChurchTrac Software

August 14, 2024

Thank you for the glowing 5-star review, Yesenia! We're so glad that you are enjoying ChurchTrac. As always, don't hesitate to reach other to us if there's anything we can do for you. Blessings! 

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