# Page 6 | ChurchTrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ChurchTrac the right Church Management solution for you? Explore 864 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125787/ChurchTrac/reviews

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ChurchTrac

4.8 (864)

[View alternatives](https://www.capterra.com/p/125787/ChurchTrac/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 6 - Reviews of ChurchTrac

## Showing most helpful reviews

Showing 126-150 of 864 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HF

Homer F.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Financial Help"

July 16, 2024

5.0

Great! User friendly and easy to find what your looking for.

Pros

Helpful assistance through scheduled phone call.

Cons

Budget Report Options Limited (Individual Quarterly Reports, Date-to-Date Reports not optional)

Review Source

RM

Rodger M.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac does it all!"

July 24, 2024

5.0

Pros

We have only been using ChurchTrac for 3 months but it has replaced an old, outdated system that was no longer functional. ChurchTrac was easy to update and we were able to go back to January 2024 to get our books on track. ChurchTrac offers a wide variety of reports that satisfy all of our financial management needs. ChurchTrac is fantastic!

Cons

So far, there hasn't been anything we didn't like about ChurchTrac.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing ChurchTrac

ChurchTrac was much more cost-effective (cheap) for our small church.

Review Source

Response from ChurchTrac Software

August 1, 2024

Thanks for the 5-star review, Rodger. We're so glad that you're enjoying the software! Don't forget to check out all of our other features. Finances only make up 25% of what the software can do. ChurchTrac has volunteer scheduling, mass email, texting, child check-in, and dozens of other features. Blessings! 

SM

Selarstean M.  
Church Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Easy to use"

August 23, 2024

5.0

I have had a good experience. It serves all our church's needs in one software.

Pros

It is very easy to use. I love the reports it generates.

Cons

I wish there was a way to record the cash received in the accounting function.

Review Source

Response from ChurchTrac Software

August 29, 2024

Thank you for the 5-star review, Selarstean. We're so glad that you're enjoying ChurchTrac. Please reach other to our support team regarding the recording of cash received. There's definitely a way to record and track that in the system. Blessings! 

PB

Patricia B.  
Administrative Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Customizable to congregation "

July 3, 2024

5.0

We explored several options to unify our member records. The preloaded fields along with customization, then with user limitations (and upgrade possibilities) made churchtrac the obvious choice. The pricing and program description and limitations were transparent. The Churchtrac team made it easy by importing the database, and I updated from there. Each step moving forward was met with individual help by the support team. The video lessons, particularly the introductory live meeting, helped me become better acquainted with features and possibilities. When we switched to accounting and budgeting, the team and help resources guided me in tweaking the program to best suit our needs. Some things are not yet available, but the team has been responsive in prioritizing requests for change.

Pros

The most obvious benefit is the free onboarding with directory. This led directly to adopting the giving records option. The customization of records and ability to select from options that enhance the experience make Churchtrac tops in its field. Online training, personal support, and rapid response to questions make it seem our church is the most important to them. The free cloud-based database was the first step, as we had so many people keeping separate records. Messaging is easy enough even our less computer-savvy leadership has learned how to use the smart lists for texting and email. The accounting process simplified financial records—giving (auto-deposits), budgeting, reports, and synching with the bank.

Cons

Some additional customizations are (or were) not yet available.

Reason for choosing ChurchTrac

Free database was initial priority. With that, we recognized the ease of transferring giving records. The free trial was enough to discover how we would use the program, and the cost benefits to present to the board for adoption. It was an easy sell, then, to drop Quickbooks and other computer based products.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

#1) online access for shared use (unified records) #2) transparency among users #3) ability to define user rolls to protect data and for privacy #4) congregation access to personal records and online directory. #5) one program for all needs, easily shared and accessed through cloud #6) ease of sign in for users

Review Source

Response from ChurchTrac Software

July 8, 2024

Thank you for the 5-star review, Patricia. We're so glad that you're loving ChurchTrac! As always, don't hesitate to reach out to us if you ever need anything :-) 

GS

George S.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Complete Church Membership Tools for ALL Chuches"

July 4, 2024

5.0

It has been an incredible journey for many years and we are still enjoying the honeymoon! We will never tire of our wonderful relationship!

Pros

The totality of tools that it provides. Church Connect is a remarkable app that is provided for free. The awesome classes and help videos are fantastic.

Cons

Being a small church we needed the payroll help that was included. Because of the tax law changes that part was dropped. We miss that very much.

Reason for choosing ChurchTrac

It provides everything we need at a reasonable, affordable price.

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

The price, the ease of use, and all that it offered.

Review Source

Response from ChurchTrac Software

July 8, 2024

Thanks for the 5-star review, George. We're so glad to serve you! You should schedule a phone call with us sometime soon. I bet there are other features of the software you didn't even know we have that could help your ministry. Blessings! 

CN

Corey N.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Most Affordable Church Software On The Market "

May 31, 2024

5.0

Best church software by far. Our church isn't into the thrills and frills and trying to be hip or cool. When looking for church software, we needed software to keep accurate giving records and to make sure finances were dedicated to the right ministries. We needed a simple website to let people know we exist and who we are. The giving app was an added bonus.

Pros

Our church loves how easy it is to use ChurchTrac and the products it offers. From entering in giving records to keeping track of members, ChurchTrac is by far the simplest church software we have used.

Cons

It is hard to be critical of ChurchTrac which does everything we need and then some and is the most affordable of all the church apps available.

Reason for choosing ChurchTrac

Most church software is overpriced and built with things that are not needed or are overkill. What we love about ChurchTrac is that it is affordable and only goes up in price as the church grows. The price goes up in $5 increments, not hundreds of dollars, which is nice. When we planted our church, it was nice to find a product that fit within our budget and allowed for us to save money.

Review Source

Response from ChurchTrac Software

June 3, 2024

Hey Corey. LOVE the 5-star review! It made me chuckle a bit reading the "hip or cool" part. To those of you reading this review... Corey hit on most of our core values as a company. We're not here to be hip and cool... we're here to help your church build the body of Christ with an all-in-one ChMS that's affordable and easy to use. That being said, we do try to make our software modern too. After all... we CAN'T be looking like Windows Vista :-) Blessings! -Wes

SF

Stephanie F.  
Church Secretary  
Religious Institutions  
Used the software for: 6-12 months

### "A Great Choice!"

May 2, 2024

5.0

Pros

This is a great, all-in-one software for our church. As the financial and clerical secretary, I was responsible for finding it, purchasing it, setting it up and getting the accounting end of it rolling. It was very intuitive, very simple to use, and is exactly the right fit for our church's needs!! Also, wonderful customer service, and a great YouTube tutorial library.

Cons

The only con I can think of, is that some of the reporting features aren't quite what we need. The annual budget reporting needs some work, and it would be great if it exported to XLXS rather than CSV only. But in the grand scheme of things, those are mild complaints.

Alternatives considered

[PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/)

Reason for choosing ChurchTrac

ChurchTrac was much more cost effective, and much more intuitive to use.

Switched from

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Chmeetings](https://www.capterra.com/p/184192/Chmeetings/)

Aplos was too difficult to use, and far too expensive. Also, it was financial accounting only, so we had to have 2-3 different software company subscriptions for what ChurchTrac can do all in one!

Review Source

Response from ChurchTrac Software

May 6, 2024

Thank you so much for the kind words and 5-star review, Stephanie. We're so glad to partner with your ministry! On those report exports to CSV format... you should be able to easily import the CSV file to Excel. We chose the CSV format because it can be used in multiple spreadsheet programs. Let us know if you need any help with it. We're glad to serve you and your ministry Stephanie :-) 

MS

Mike S.  
Pastor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best church management tool for the price!"

May 4, 2023

5.0

Pros

I would say that the thing that I like the most about ChurchTrac are the videos on YouTube that are provided for training.

Cons

I would like there to be an option to provide a separate way for people to donate through text without having to be registered.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Faith Teams](https://www.capterra.com/p/165047/Faith-Teams/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing ChurchTrac

We made the switch to ChurchTrac for multiple reasons. The number one reason that we made the switch is because we felt the product was designed by a team intending to minister to churches. When we came upon ChurchTrac, we felt like we were partnering with a team of individuals who desired to help churches, which was awesome! That was solidified by the fact that it was priced so that any church could afford to use it. Lastly, it has all of the features that our church needed and them some. So far, we love ChurchTrac!

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

We made the switch to ChurchTrac for multiple reasons. The number one reason that we made the switch is because we felt the product was designed by a team intending to minister to churches. When we came upon ChurchTrac, we felt like we were partnering with a team of individuals who desired to help churches, which was awesome! That was solidified by the fact that it was priced so that any church could afford to use it. Lastly, it has all of the features that our church needed and them some. So far, we love ChurchTrac!

Review Source

Response from ChurchTrac Software

May 10, 2023

Hey Mike! Your review makes me happy for so many reasons... 1. That we're providing great value for you. 2. That you've found our support helpful 3. That you feel like you're partnering with us. That last one really encouraged me because it's one of our core values. We appreciate you, Mike. As always, don't hesitate to reach out for anything. For anyone reading this response that wants to know what we believe as a company and what we're about, you can check out our about us page here: https://www.churchtrac.com/about\_us

MS

Misty S.  
Financial and Campus Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great Church Management Program"

November 1, 2023

5.0

ChurchTrac pulled all of our needed information and notes together and put them in to one program. We can easily enter details, donations and notes for our reference. The customer service is awesome also, they have always quickly answered my questions and helped me with any problems.

Pros

I love how easy it is to manage our members with ChurchTrac. The program is very user friendly.

Cons

I would like to see an option on the attendance check in to show that/when the child checks out but keeps them checked that they attended so they can be counted.

Reason for choosing ChurchTrac

The interface was user friendly, the price was right and it checked all of the boxes we were looking for, and some we didn't even know we needed.

Review Source

Response from ChurchTrac Software

November 10, 2023

Thank you so much for the 5-star review, Misty. It makes our heart smile to know that ChurchTrac has been such a great fit for your ministry! As always, don't hesitate to reach out to us if you ever need any assistance. We are here for you :-) -Lorri

LF

Lorraine F.  
Bookkeeper  
Religious Institutions  
Used the software for: 2+ years

### "After 2 years, even more in love with ChurchTrac"

December 9, 2022

5.0

Overall experience with ChurchTrac is nothing but wonderful. There is always something new, to make your church management easier. Thank you for growing with us & our needs.

Pros

What I like most? The videos, training, support, that are available to user(s).

Cons

Being located in Canada, not everything is available to us, that others can take advantage of. That being said, it is still the best Church Management/ Fund Accounting program out there!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

ChurchTrac offers more, for less!

Review Source

Response from ChurchTrac Software

December 14, 2022

Thank you for the 5-star review, Lorraine! We're so thankful to serve you. These past 2 years have been a whirlwind with all the new features we've added. The word is getting ou there... ChurchTrac has more features than the others... but at a fraction of the price. And we're just getting started :-) We've got some pretty amazing features planned in the coming months, so stay tuned for that. Don't hesitate to reach out in the meantime. Blessings!

LC

Lanette C.  
Church Secretary  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Gilmer Church of Christ"

July 17, 2024

5.0

Pros

It's seems to be pretty easy to use. Offers more than just accounting. Can do many things in just one program.

Cons

i haven't found anything that I don't like.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Church Trac is easier and can compile more things than just accounting.

Review Source

Response from ChurchTrac Software

July 29, 2024

Thanks for the 5-star review, Lanette. As someone who's used QB desktop, I think ChurchTrac is the best Quickbooks alternative for ministries like yours. As always, don't hesitate to reach out to us if there's anything we can do for you! -Lorri

TA

Tiffany A.  
CFO  
Religious Institutions  
Used the software for: 2+ years

### "We are thankful for ChurchTrac"

July 5, 2024

5.0

ChurchTrac customer service has always tried to help me with my questions in a reasonable time frame. Usually very very quick.

Pros

Churchtrac is an all in one management system. I can register people for events and manage the directory at the church all in the same place.

Cons

Getting people on the church connect app. We use it a lot but some phones have trouble and while I understand not having it on the App Store it would help.

Reason for choosing ChurchTrac

Pricing initially

Review Source

Response from ChurchTrac Software

July 8, 2024

Thanks for the 5-star review, Tiffany. It's so funny because many churches initially pick ChurchTrac for the price... but then they see all the amazing features we have built-in. As always, reach out to us anytime if you need any help. We're here for you! -Wes

LF

Lei F.  
Administrator  
Religious Institutions  
Used the software for: 6-12 months

### "ChurchTrac: Simple & Thorough"

November 9, 2023

5.0

ChurchTrac has been a pleasure to use. The system is easy to learn, and the support team is very quick to respond to questions.

Pros

ChurchTrac was easy to import and to use. The training videos are very helpful and the support team is very responsive. It's easy to see at a glance our attendance and giving on the ChurchTrac Dashboard. Individual profiles are easy to compose and very detailed.

Cons

There are only two features I would like changed but the system cannot change them. One printing the Events Calendar with location views, I would like to be able to edit the rows to a different size. The other is when sending messages I would like the 'Everyone Tagged' to appear first. I've learned to work around this.

Alternatives considered

[Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/)

Reason for choosing ChurchTrac

We choose ChurhTrac over Elexio because the pricing for ChurchTrac was better than Elexio

Switched from

[MinistryTracker.com](https://www.capterra.com/p/131630/MinistryTracker-com/)

Sadly, Ministry Tracker went out of business.

Review Source

Response from ChurchTrac Software

November 10, 2023

Thank you for the 5-star review, Lei. We're so glad that you're enjoying ChurchTrac and its features. It's sad to see other church software companies go out of business. It's also sad to see others overcharge for the same features that we offer. We're so glad that you found us! As always, don't hesitate to reach out to us if we can help you in any way. -Wes

CP

Carrie P.  
Church Clerk  
Religious Institutions  
Used the software for: 2+ years

### "Best Church Management Tool "

September 13, 2023

5.0

All I can say is that you will not go wrong switching to ChurchTrac for your church. If I ever have a question, it is answered so quickly that it doesn't really seem like an issue because it is resolved so fast.

Pros

This is so user friendly that it does not take any time to learn it and get started. Also, the support time is the BEST I have ever experienced for a software product. We began using this product several years ago and it was not web based then but it was still so easy to transition our info over.

Cons

Oh my. I can honestly say that I can't think of anything I don't like. If I had to list anything, it might be that I have heard the Finance folks say they would like to see some things added/tweaked and I have encouraged them to contact Support to work with them. I have also encourage them to join the FB group as well as it is another great tool for using the product.

Reason for choosing ChurchTrac

We had just called our new pastor and he spoke to me about the manual process we were doing for everything and gave me the name of the clerk in his previous church to reach out to about the software they switched to, which was ChurchTrac. I made an appointment to spend a couple of hours with her to see how she used the product and I was hooked immediately.

Review Source

Response from ChurchTrac Software

September 14, 2023

Hi Carrie, You are so kind. Thank you very much for the 5-star review! We're so thankful to serve you and your ministry. Here's to many more years to come :-) You don't need me to tell you this... but don't ever hesitate to reach out if you ever need any help or have an idea you want to run past us. We love it! Blessings. -Lorri

RS

Richard S.  
Chairman  
Religious Institutions  
Used the software for: 2+ years

### "Church Management Simplified"

September 6, 2023

5.0

ChurchTrac has been a life saver for our church. We had been struggling with our previous (now out of business) software and it reached the point where our secretary was ready to quit. We switched to ChurchTrac and with the ease of implementation we gained total control over our information and found out exactly what was going on at our church. That was probably about 10 years ago and I can say our church secretary is still with us and is a strong supporter of ChurchTrac. We are a small church, but I had recommended ChurchTrac to a large church about a year ago and they also love it. I will also say that the support we receive has been outstanding in that it is accurate and fast.

Pros

The accounting portion is extremely powerful. All the other features work well, and it doesn't take much to time if any to use those features. In addition, its simplicity means you do not have to hire highly trained personnel to run the system. And, as an added plus it doesn't take hours each week to use thus saving your church labor costs.

Cons

Can't think of a single one but the developers are constantly finding ways to improve the system.

Reason for choosing ChurchTrac

We tested it and it seemed so much better than anything else. In addition, it was inexpensive and as a smaller church we could afford it.

Review Source

Response from ChurchTrac Software

September 7, 2023

Thank you so much for the kind words and 5-star review, Richard. We're so thankful that we get to partner with your church. Especially for over 10 years now! A lot has changed over the past decade with all the features and churches added to us. Two things that won't change... 1. The power of the Cross and God's Word. 2. Our goal to EQUIP the Church to build the body of Christ. I'd love to connect with you. Can you send me an email at weston@churchtrac.com Talk soon, Richard! -Wes

TH

Teresa H.  
Accountant/Treasurer  
Religious Institutions  
Used the software for: 6-12 months

### "Loving ChurchTrac!"

June 5, 2023

5.0

It's been a bit of a learning curve for me (a middle-aged person who has been doing things the old-school way for 20+ years), but I'm loving the ease of...everything really. ChurchTrac is so much easier to use than the two previous services we've had. It is saving me a lot of time and a lot of headaches! Everything is what and where it should be - I'm not hunting for transactions in different places, I can zero out a check and tag it as voided, it has a great search feature, giving imports are easier. It has been a game changer and I love it! And it is less expensive than both of our previous providers.

Pros

Fund accounting, ease of use, responsive and kind customer service, they seem to care about helping their customers have a good experience instead of just getting money out them

Cons

Sometimes I think I would like more customizable reports (the ability to select multiple categories), but it's really not a huge deal for us.

Reason for choosing ChurchTrac

I did free trials and found ChurchTrac to be the best fit for us.

Review Source

Response from ChurchTrac Software

June 12, 2023

Thank you for the kind words and the 5-star review, Teresa! We're so glad that you're enjoying ChurchTrac. Don't hesitate to reach out if you need any help with anything. We are here for you! -Lorri

DR

DENITA R.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Church management simple and effective with ChurchTrac!"

February 17, 2024

5.0

Overall, this has been a wonderful experience. Customer support is quick, and it's made up of actual people! They listen to you, and in some cases, I have seen where I've requested a feature or functionality, and they have released it. I can't live without this platform. As the office manager, it is perfect. I can manage our database, contributions, bookkeeping, send texts, and access reports more quickly than trying to generate all of these items using spreadsheets. Superb platform!

Pros

I love the simplicity of the platform. I reviewed 3-4 other platforms, and this was the best. It was in the cloud, and the interface was perfect. I didn't want an interface that was very kiddish or one that was too busy. This was perfect. It's made for churches.

Cons

While there are features I may not use because they're not my ministry, I can't say this means I don't like them.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing ChurchTrac

ChurchTrac came out on top. It was very easy to use, clean, clear, fast support, and in the cloud. Plus, it had several features that would allow us to stop using other tools.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

It was too difficult to track everything there.

Review Source

Response from ChurchTrac Software

February 19, 2024

Hi Denita!  Thank you very much for the 5-star review. We're so glad to serve you and your ministry. As always, don't hesitate to reach out if you need anything. -Wes

SH

Sharon H.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Hope"

June 5, 2023

5.0

I have learned alot about the program that I never would have any situations with in Quicken. At my age it is a real challenge.

Pros

The donations has worked well. The sending statements by email is great. Wish we could get all to do that. Haven't had a problem with the donations at all.

Cons

I am just getting started on the accounting. It has been a challenge for me. I used Quicken before and transferred my work to an Excel spreadsheet. I am trying to get familiar with the program to be able to give the board a monthly report that they will understand.

Review Source

Response from ChurchTrac Software

June 12, 2023

Thank you for the 5-star review, Sharon. Don't forget to join one of our upcoming "Getting Started" Workshops. They're such a great way to learn and see all the features that ChurchTrac has to offer beyond finances. Don't hesitate to reach out if you need any help. Blessings!

CJ

Callie J.  
Secretary  
Religious Institutions  
Used the software for: 2+ years

### "So Many User-Friendly Features at an Amazing Price"

April 17, 2023

5.0

Churchtrac has allowed us to digitalize our accounting which has helped tremendously. It has allowed us to reach our members and the community using digital means like Church Connect and the online giving portal.

Pros

Churchtrac allows our church to combine so many things into one online software program such as giving (both online and in person), attendance, event coordination, accounting, and website through Church Connect. I can access our church data from any device by simply logging in.

Cons

I feel that the financial reports could be improved.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing ChurchTrac

The cost along with all the additional features besides accounting.

Review Source

Response from ChurchTrac Software

April 18, 2023

Thank you for the 5-star review, Callie. It really means a lot to know that ChurchTrac has been such a help for your ministry. Church Connect has been such a blessing for our church too! Thank you for the feedback on the reports. When you get a chance, could you submit a feature request ticket on what you would like to see in the reports? This really helps our developers when they create all the things with their code :-) Look forward to hearing back! -Vernel

DD

Dean D.  
Church Board Member  
Religious Institutions  
Used the software for: Less than 6 months

### "New ChurchTrac Congregation"

August 30, 2022

5.0

I can't say enough good about what a great experience it has been to work with ChurchTrac so far. I'm sure most of our questions have been rudimentary to experienced users but when we get stuck on some special feature, or special formatting, or such we lauch a support ticket with a click and in a few minutes we get a helpful reply back. It has been a very smooth experience, which I appreciate being one of the admins.

Pros

ChurchTrac is very straight-forward and easy to use. The training of staff and other users has been smooth. Having many short videos available on specific topics has been wonderfully helpful. We took advantage of the 30 day evaluation with our real membership records and we are very happy ChurchTrac makes this service available. It convinced us to take the next step.

Cons

Hard to say at this point, as we as such new users, working our way along the user experience. Our improvement in member communication has been a huge early win for us. Accounting though is harder for us to evailuate. Our plan is to run our legacy accounting and ChurchTrac accounting in parallel for a time so that we can better understand what ChurchTrac has to offer us.

Reason for choosing ChurchTrac

ChurchTrac appeared to have a great training presence, (which is true). We needed something cloud-based and distributed. An office only based, desktop-based model was not going to work for us. The ChurchTrac Church Connect mobile web feature is huge for us. The pricing model of ChurchTrac is very fair and we are a small congregation, so that was a factor.

Review Source

Response from ChurchTrac Software

September 12, 2022

Thank you for the 5-star review, Dean. We're so glad that you've found the software easy to use. Don't hesitate to reach out if you ever need any help. If you haven't yet, check out one of our upcoming getting started workshops here: https://calendly.com/churchtrac-connect/getting-started-webinar Be blessed!

JQ

Jeff Q.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac is transformational - will take you everywhere you'd like to go!"

April 13, 2023

5.0

ChurchTrac has consolidated my contacts and allows me to communicate through a central interface - love it! It has opened to us the door of online giving. It also has ended my infernal pursuit of updated addresses and phone numbers for our members so that I can print and deliver corrected directories - now it's all online!

Pros

Besides the software itself - which is a one-stop shop for church management and accounting - the MOBILE APP (Connect) has been the favorite feature for our church members. It has relieved me of the task of printing and folding paper bulletins, announcing calendar updates and collecting prayer requests written on napkins. It has made our church APPEAR way more "with it" than we are...when in fact, we actually are! (I think)

Cons

It's nitpicky, I know, but having to type YES every time I make a change to the data set. It's not a problem, but that's how much I am loving ChurchTrac - I can't think of anything else I don't like!

Reason for choosing ChurchTrac

ChurchTrac is written on my level - a pastor with a cursory knowledge of database and financial accounting. You don't have to be a web developer to use it, nor do you have to spend hours and hours studying it. I was entering data the first day of my trial, and I have yet to get "stumped" at a point where I cannot advance. I have TRULY enjoyed speaking to ChurchTrac reps - both in webinar and Zoom formats. This software was built for ME - it's exactly what I didn't realize I needed, but now can't imagine not having it.

Review Source

Response from ChurchTrac Software

April 18, 2023

Thank you for the 5-star review, Jeff. What a quote you just said... "it's exactly what I didn't realize I needed"! We may have to use that in an ad or something. I'm so glad that you're enjoying ChurchTrac. Don't hesitate to reach out to us if there's anything we can do for you and your ministry. -Matt

CS

Corrine S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Great Church Management System Option"

September 12, 2019

5.0

ChurchTrac has and continues to be capable of everything we needed and most of what we want. ChurchTrac's navigation is fairly straightforward, which is great, and their support posts tend to be helpful for everything that's not straightforward. ChurchTrac is capable of more than what we are using it for - which equates to some good goals for us to move towards things we COULD be doing. Customer service has been efficient when it is needed as well.

Pros

\-Compared to what we were using, ChurchTrac is much easier to use! -The ease of getting new users familiar with the basics -Ability to personalize quite a few reports and exports for multiple uses -Overall ability to edit and find information -Customer support is rather efficient and helpful

Cons

\-Some things really need some digging to find, but they can be found -Some personalizing would/has require an outside coding expert, but that is to be expected with what ChurchTrac is (want to make it so your child check-in is fool proof? you might need a coding expert) -Wish it integrated MORE with services like MailChimp (more than exporting to MailChimp), but ChurchTrac is transparent in what it does. This isn't unexpected.

Alternatives considered

[Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/)

Reason for choosing ChurchTrac

The overall startup costs for RockRMS really made the decision for our church. We felt that both ChurchTrac and RockRMS would do what we needed and most of what we wanted (Rock can do everything you want if you have access to a coding expert), and at the end of the day the ease and lower cost of setup with ChurchTrac won us over. Otherwise we felt we were comparing apples and oranges, both great fruits but so different that it's hard to compare them. There's a reason RockRMS is unique, and a great option.

Switched from

[ChurchPro](https://www.capterra.com/p/9745/ChurchPro/)

ChurchPro, or at least the version we were using, was chunky and hard to use for the average user. Their business model also made it difficult to get customer support without paying, and since it was hard to use this was a huge con for us. Only the staff members who had to use it were using it, that's not the intent of a church management system. Half the information was outdated since it was so rarely used. It did what was needed.

Review Source

BA

Brent A.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "ChurchTrac for recommended for church accounting, donation management, and more"

December 2, 2022

5.0

The team at ChurchTrac has been supportive in getting us setup and going on the system. While ChurchTrac gives us the accounting and giving tools we were looking for, it also provides church management tools we have not had access to before. This opens up new possibilities for our congregation in terms of visitor tracking/communications, event registrations, etc.

Pros

We needed something that gave us accounting, donation management, and online giving. ChurchTrac offered that and more at a lower cost point. In addition, the program was easier to use than our previous software platform.

Cons

I was concerned with no direct phone support. However, tech support has been amazing. Emails have been returned within the hour, and calls can be requested if needed.

Alternatives considered

[Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing ChurchTrac

Most programs were either more expensive, more complex, did not handle all our requirements, or did not handle fund accounting.

Switched from

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)

Aplos kept moving certain features we needed into higher and higher price tiers. In the end it became too expensive.

Review Source

Response from ChurchTrac Software

December 5, 2022

Thanks for the 5-star review, Brent. We're so glad that ChurchTrac has all the tools you were looking for. Don't hesitate to reach out anytime. We're here for you. Blessings!

MS

Mark S.  
Pastor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Powerful for managing multiple layers of ministry"

April 29, 2024

5.0

Very powerful and very helpful. Task and project management is an essential tool for managing a volunteer team that is often remote

Pros

Churchtrac allows me to develop my ministry strategies in a way that supports collaboration and team ownership. The Worship Scheduling gives me access to the songs that my team needs in the format that is best for them (some prefer chord sheets, some lead sheets, some paper, some on ipad: churchtrac allows each member of my team to download their own preferences individually)

Cons

I don't use Twilio and found it a frustrating "hidden cost". Communication in churchtrac is limited without subscribing to Twilio (which can be more than twice as expensive as Churchtrac, itself). I would much prefer that Churchtrac offer existing common accounts like Google mail or Outlook.

Reason for choosing ChurchTrac

mostly cost. I was also more familiar with Churchtrac because we had used it pre-Covid

Review Source

Response from ChurchTrac Software

April 30, 2024

Thank you for the 5-star review, Mark. We're so glad that you're enjoying ChurchTrac and all its features. Regarding our Twilio integration... A toll-free number is only $2.15/month and you only pay roughly 1 penny per text message recipient. Most ministries spend less than $7/month in total to send and receive SMS messages. I'm not sure what pricing you were looking at... but please reach out to our support team and we can give you additional clarity and help ASAP so you can enjoy our texting features :-) 

DF

Dwayne F.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "ChurchTrac is an excellent product"

September 22, 2022

5.0

I have used Churchtrac since its initial version, and have had the opportunity to see its growth and inclusion of more dynamic and effective features. It is a comprehensive software designed for churches with a real understanding of the various needs - you can see that in the design. I am very happy to have discovered the software as it is affordable, as it is effective. Everything from one central dashboard, to audit trails, a fund accounting framework, member communication, notes, and processes got me sold.

Pros

The software is choc full of features: the SMS messaging integration, form letters, accounting dashboard, and the connect page are wins for the software. What stands out most though is its portability - you can use it anywhere.

Cons

I had some trouble figuring out the new worship/scheduling module.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing ChurchTrac

Affordability

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Planning Center was a bit too expensive, but still a very effective tool.

Review Source

Response from ChurchTrac Software

October 3, 2022

Thanks for the 5-star review, Dwayne. We're so glad that you're enjoying all the features. From accounting to worship planning we've got you covered. Be blessed!

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