--- title: "Planyo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Planyo Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/125924/Planyo/" page_type: "product" language: "en" --- # Planyo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Planyo ## What is Planyo? Our booking system is used, amongst others, by vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets and much more. You can even group many sites into a single metasite. The first 30 days are always free with no obligations. No other system will offer as many integrations as planyo (website builders, accounting, MailChimp, Google Calendar and many more). We have free iPhone and Android apps. ## What is Planyo used for? [Reservations](https://www.capterra.com/reservations-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Planyo?[Manage this product listing](https://www.g2.com/products/planyo-online-booking-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Planyo 4.6 (27) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (27) Ease Of Use 4.8 (5,821) Value For Money 4.6 (26) Value For Money 4.7 (3,595) Customer Service 4.5 (25) Customer Service 4.8 (3,324) ## Planyo alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125924/Planyo/alternatives/) ## FAQs about Planyo Overview ### Which roles and teams benefit most from Planyo? Planyo is most used by directors, CEOs, owners, and other business leaders who need to manage bookings, availability, and revenue across services. Operations managers and service coordinators rely on it to streamline scheduling and customer reservations, while marketing and web teams support online booking experiences, content updates, and digital customer communications. Answer based on 27 reviews Overview ### What company size and specific industries is Planyo built for? Planyo is designed for businesses of any size that take online bookings, including hotels, therapists, equipment rental companies, car parks, vacation property managers, service and appointment providers, event ticket sellers, conference rooms, and tennis courts. Features and Usability ### What are the key features of Planyo? Planyo offers online booking, room booking, activities booking, and group reservations for managing reservations across different services. It also includes rate management, payment processing, and promotions management, plus booking notes, CRM, customer support, website integration, accounting, and an API for connecting booking data with other systems. Pricing ### How much does it cost and what fees or limitations are included? Planyo offers a free version and a 30-day free trial, with Planyo PRO at $29 per month flat rate. Planyo PRO-COMM starts at $28.38 per month plus a 0.5–1.5% commission on customer-entered reservations. Both plans include no hidden fees, technical support, and free months without rentals. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Planyo integrate with? Planyo integrates with 15 third-party tools, including Google Calendar, Google Workspace, PayPal, Stripe, QuickBooks Online, Xero, and Zapier. It also connects with Salesforce Service Cloud for customer support, plus WordPress, Drupal, and Joomla for website publishing and booking management. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Planyo offer? Planyo provides documentation to support team onboarding and product reference. This format gives users written material they can review at any time for setup steps, feature guidance, and ongoing use of the system. Answer based on 3 reviews Getting Started and Support ### What customer support options does Planyo offer? Planyo provides email/help desk, FAQ/forum, phone support, and chat. Users describe the support team as responsive, with quick answers, comprehensive replies, and helpful technical guidance when setup or rules are complex. Some note that detailed questions are handled promptly and accurately, though the product can require support. Answer based on 5 reviews Ease of use ### Is Planyo easy to use? Planyo offers flexible booking setup, but ease of use depends on how complex the business rules are. Small activity centers and service businesses often find daily booking tasks manageable after setup, while advanced pricing, calendar customization, and reporting can feel confusing at first and require time, documentation, or support. Answer based on 10 reviews ## Features AI summary Based on 14,228 Appointment Scheduling reviews Not all appointment scheduling tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Planyo includes **Online Booking**. However, it does not offer **Appointment Management** or **Calendar Management**. Its **Online Booking** feature gives customers a convenient way to schedule appointments on their own, helping businesses capture bookings at any time and reducing manual scheduling work for staff. Online Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Customer Support 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Payment Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Activities Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Booking Notes 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Planyo 13 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - API: Application programming interface that allows for integration with other systems/databases - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.6 (26) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/125924/Planyo/pricing/) Planyo PRO $29.00 Flat Rate,Per Month It includes: - Free Months Without Rentals - No Hidden Fees - Technical Support Planyo PRO-COMM $28.38 Usage Based,Per Month It includes: - CHF 50 Bonus on CHF 500 Payment - Free Administer-Enetered Reservations - Free Months Without Rentals - No Hidden Fees - Technical Support Value for money 4.6 (26) 4.6 Based on 26 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (25) 4.5 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 27 reviews Filter by rating 5(18) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent YZ Yuri Z. Director Recreational Facilities and Services ### "Better than anything else I've seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2025 I strongly reccomned this system to anyone looking for the flexibility. IT background is a plus. Pros It is a very flexible system, so far I have achived everything that I needed and almost everything that I wanted. Support is good, they do actually get on top of the things quite fast whether it is a bug fix or a technical advice. Cons The most important thng I'd ike to see is a some option to check modifications before you apply them, and especially publish a resourse. When I want to try something new I need to take chance with publishing a resource and try it. The good thing, I can apply some sort of safeguard like a password protected. But ane means of testing/debuging would be appreciated. Another thing I'd like to see is a really complete backup adn restore - what is there isn't really it. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [Booqable](https://www.capterra.com/p/138689/Booqable/) Reasons for choosing Planyo Flexibility, Website Integration, Payment integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Dan W. Events and Digital Content Coordinator Leisure, Travel & Tourism ### "Complex, but flexible" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 Our scout activity centre started using planyo after COVID, and have found it to be a fantastic system, which we have referred several other activity centres to. We started using planyo due to how competitive the pricing was, which was much needed when we first opened. This has allowed us to persuade several other centres to use the system, with us offering guidance. At first the system had a steep learning curve, but as we use it more and began to understand it, this was less of an issue. Anytime we could not figure out a quirk of the system, or have a request for a new feature, Planyo are quick to respond, and super helpful. From updating the pricing management system to account for our complex needs, to giving advice on the best way to set up a resource, they are always happy to help. Pros Planyo has flexibility that most booking systems, even those designed for our industry, simply don't. With the ability to add resources, and sub resources, complex pricing rules, gift cards, codable invoices, and fantastic integration with other systems we use for data reporting and event management. The support offering is also fantastic - I usually get a response within 1-2 hours, and the quality of the support is incredible. Cons It has an incredibly steep learning curve. It does not handle very complex VAT rules well (for example different groups having different VAT rates for the same resource). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sven M. Member Sports ### "More features than expected" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 8, 2020 Due to Corona only two of our snooker tables currently can be used. Therefore we needed a tool to make reservations for the tables. Integration into our Joomla website took me 5 min, the configuration about 1 h. Absolutely perfect! Pros Just integrated the system in our snooker website (Joomla) for reservations the snooker tables (in times of Corona). I was really surprised, how easy the Joomla integration worked. And there are more helpful features available, than expected. Planyo turned out to be the perfect tool for us. U did a great job! Cons It was a little bit hard to find orientation in the admin area... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Codrut N. Owner Writing and Editing ### "Affordable booking and channel manager with dynamic pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 4, 2019 Using Planyo for a few days was quite enjoyable, although I ended up trying a few more similar products for my family member who asked about such a product. In the end, he got in touch with a local software startup to get a custom — at least that's what those behind the company said — solution built from the ground up. Pros I sometimes try products for customers and relatives, and taking Planyo for a spin was one of those cases. I really enjoyed the power of the notification system and the chanel management plugins that are great for avoiding double-bookings. Planyo allows to have a single merchant account per resource for credit-card payment processing. The modularity of the whole system also allows for very flexible pricing. Cons I didn't find the reporting engine to be that powerful as the notification system that I mentioned in the Pros section. For beginners, the standard user interface can seem like an advanced equation that's impossible to crack. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Rik V. board member Entertainment ### "great customer service and virtually endless customization possibilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2019 very, very responsive and accurate Pros \- great customer service - virtually endless customization possibilities Cons \- a bit complicated to use, but that's only normal given the level of customization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erik S. Founder Consumer Services ### "A powerful rental software that nearly can handle everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 19, 2019 The experience is solid, good. We did not find better rental software fitting our needs. Pros Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo. Cons The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been. We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Proposal Writer ### "A must-have for any type of rental business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2018 Pros This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly. Cons Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Stuart L. General Manager Hospitality ### "Nothing short of fantastic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2017 Ease of use, customer support and channel manager integration Pros I have been in the Travel Industry for over 15 years and this is by far the best reservation and booking software I have ever used. 1. Ease of use 2. Adaptability 3. Customer support 4. Third party intergration It has really filled a gap in other software that was lacking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Helena C. Director Health, Wellness and Fitness ### "Excellent product and excellent implementation by Planyo Experts, exactly what we needed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2017 Save time, save money and deliver a consistent service to our clients. The automation and integration is a BIG WIN for us. Pros Planyo is so flexible it was able to do exactly what we needed. It has totally changed our business and automated our bookings, communication, banking and integrated our CRM and Accounts. Its like have 2 extra staff members. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Petz S. CEO Hospitality ### "Excellent customer service but some glitches" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 10, 2017 Pros The customer service is very fast, friendly and clear. The back-end has improved a lot in usability. Cons Lately there have been some glitches in the system and Planyo did not take responsibility. The Airbnb plugin is useless as it doesn't synchronise often enough. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125924/Planyo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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