Planyo PRO
- Free Months Without Rentals
- No Hidden Fees
- Technical Support
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Pros
"A must-have for any type of rental business."
Pros: This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.
Cons: Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.
"Excellent customer service but some glitches"
Pros: The customer service is very fast, friendly and clear. The back-end has improved a lot in usability.
Cons: Lately there have been some glitches in the system and Planyo did not take responsibility. The Airbnb plugin is useless as it doesn't synchronise often enough.