---
title: "R1Soft Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about R1Soft Software - reviews, pricing plans, popular comparisons to other Server Backup products and more."
source_url: "https://www.capterra.com/p/125944/Continuous-Data-Protection/"
page_type: "product"
language: "en"
---

# 

 R1Soft Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

R1Soft

## What is R1Soft?

Known as the fastest, most scalable, yet affordable server backup software for both Windows and Linux platforms in private and public clouds, R1Softs Server Backup Manager (SBM) is deployed by more than 2,500 cloud infrastructure providers and protects more than 300,000 servers worldwide.

## What is R1Soft used for?

[Server Backup](https://www.capterra.com/server-backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$14

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## R1Soft Overview

Updated August 2026

AI summary

R1Soft provides server backup and business continuity solutions for organizations of all sizes, offering features such as continuous backup, incremental backup, encryption, and disaster recovery. With options for bare-metal restore, VM backup, and secure data storage, R1Soft supports cloud, web-based, and Windows deployments, helping businesses safeguard critical data and enable fast recovery when needed.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### R1Soft

4.7 (3)

VS.

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

$14

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.7 (465)

Value For Money

4.7 (3)

Value For Money

4.4 (444)

Customer Service

4.0 (3)

Customer Service

4.5 (444)

## R1Soft alternatives

[4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

[4.8 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161328/NAKIVO/)

[Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

[4.6 (187)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

## FAQs about R1Soft

Overview

### What company size and specific industries is R1Soft built for?

R1Soft is designed for web hosting providers, making it a fit for companies in the hosting and web services industry. The vendor description does not specify a company size, but the product is aimed at commercial providers that need backup software for hosting environments.

Features and Usability

### What are the key features of R1Soft?

R1Soft offers backup scheduling, continuous backup, incremental backup, and VM backup for protecting data and virtual machines. It also includes bare-metal restore, data recovery, and disaster recovery for recovery tasks, plus compression, encryption, secure data storage, and a backup log with search and filter options.

Getting Started and Support

### What training and onboarding options does R1Soft offer?

R1Soft provides documentation for teams getting started. Documentation offers written reference material for setup steps, feature explanations, and ongoing lookup as users learn the product and return to specific topics as needed.

Getting Started and Support

### What customer support options does R1Soft offer?

R1Soft provides 24/7 live rep support and chat. These channels give users direct access to help at any time, though no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations.

## Features

AI summary

Based on 965 Server Backup reviews

Capterra data shows that buyers of server backup software rank the following features as their top priorities:

-   **Disaster Recovery** (**70%** of reviewers rated this feature as critical)
-   **VM Backup** (**73%**)
-   **Incremental Backup** (**48%**)

R1Soft supports all three of the features reviewers rate most important: **Disaster Recovery**, **VM Backup**, and **Incremental Backup**. Together, these capabilities help businesses recover systems after outages, protect virtual environments, and back up only changed data between restore points, allowing teams to reduce downtime, manage storage more efficiently, and keep critical workloads protected.

VM Backup

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Incremental Backup

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Backup Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Encryption

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Convert data into a code for security

Backup Log

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Bare-Metal Restore

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

R1Soft 12 features

### All Features
- Backup Log: Records the events that occur during a backup process
- Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs
- Bare-Metal Restore: Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery
- Compression: Reduction in the number of bits needed to represent data
- Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Encryption: Convert data into a code for security
- Incremental Backup: Copy only the new data that has been changed or created since the previous backup
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- VM Backup: Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Trial

Basic

$14.00

Per Feature,Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (3)

4.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DK

Divya K.

Sr. Technical Associate

Information Technology and Services

### "R1SOft is most widely used backup tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2023

Pros

R1soft is very widely used backup tool in IT industry for managing the backups. Backup restoration and management is very easy in R1soft backup tool.

Cons

Configurations are little bit harder in r1soft because we can do it only for physical servers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Rahul J.

Junior technical Associate

Information Technology and Services

### "Good choice for Server Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 10, 2023

Pros

The dashboard is very much easy to use. Very Easy for full backup server configuration. Scheduling are also easy. also best for SaaS.

Cons

it is a Light expensive, restoration process of backup are little bit hard. options are like revers types.

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mike H.

CEO

### "One of several I've used on various PCs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 5, 2018

Pros

We have a couple of different divisions in our co located in various states so I've tried various software at various satellite offices and like this one

Cons

This definitely slows down pc's a tad but I expected that since it works while you work and it does it's job well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.