--- title: "Planning Pod Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Planning Pod Software - reviews, pricing plans, popular comparisons to other Venue Management products and more." source_url: "https://www.capterra.com/p/125947/Planning-Pod/" page_type: "product" language: "en" --- # Planning Pod Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Planning Pod ## What is Planning Pod? Learn how our venue customers save 62+ hours every month and boost revenues with our online venue management software. Call 877-266-3885 for details. Planning Pod's all-in-one solution streamlines how you manage your events, bookings, clients, billings & room setups. Perfect for restaurants, hotels, meeting/event centers, reception/wedding halls, golf clubs & wineries. 20+ tools for managing calendars, appointments, leads, proposals, contracts, BEOs, F&B orders, invoices, payments & floorplans. ## What is Planning Pod used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 5% Starting price $74 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Planning Pod?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.planningpod.com&name=Planning Pod) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Planning Pod 4.3 (38) VS. [4.8 (79)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting Price $74 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (37) Ease Of Use 4.8 (1,986) Value For Money 4.3 (35) Value For Money 4.7 (927) Customer Service 4.4 (35) Customer Service 4.9 (859) ## Planning Pod alternatives Highest Rated [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (76)](https://www.capterra.com/p/157951/Event-Temple/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125947/Planning-Pod/alternatives/) ## FAQs about Planning Pod Overview ### Which roles and teams benefit most from Planning Pod? Planning Pod is most used by event business owners, coordinators, and directors who manage bookings, timelines, vendors, and client communication in one place. Catering, marketing, and sales teams use it to organize proposals, track event details, and streamline collaboration, while general managers and executives rely on it for operational visibility and planning oversight. Answer based on 37 reviews Overview ### What company size and industries is Planning Pod built for? Planning Pod is built mainly for small businesses in events services, which account for 82% of reviewers and 48% of industry usage. It serves event venues, facilities, event management firms, non-profits, schools, and corporate meeting planners, with additional use in hospitality, often for event booking. Answer based on 38 reviews Features and Usability ### What are the key features of Planning Pod? Planning Pod offers event management, registration management, and ticketing, along with attendee management, guest list management, and seating maps. It also includes budgeting, billing and invoicing, contract and electronic signature tools, calendar sync, task management, role-based permissions, reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Planning Pod starts at $74/month flat rate for the Event Management Planner plan, with Business at 109, Enterprise 50 at 159, and Venue Management at 149. Reviewer feedback says pricing feels fair for the features, though some call it pricey for startups and note credit card processing changes affected passing fees to clients. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Planning Pod integrate with? Planning Pod integrates with 10 third-party tools, including communication and productivity apps like Gmail, Google Docs, Slack, and Dropbox, plus marketing, CRM, and accounting platforms such as Constant Contact, Mailchimp, Salesforce Sales Cloud, QuickBooks Online Advanced, Xero, VerticalResponse, and Zapier. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Planning Pod offer? Planning Pod provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Answer based on 3 reviews Getting Started and Support ### What customer support options does Planning Pod offer? Planning Pod provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe support as often responsive and helpful, with strong overall service, though some say chat reps can be limited and certain questions are not fully explained, leaving users needing clearer step-by-step guidance. Answer based on 5 reviews ## Features AI summary Based on 353 Venue Management reviews Capterra data shows that buyers of venue management software rank the following features as their top priorities: - **Booking Management** (**82%** of reviewers rated this feature as critical) - **Event Scheduling** (**59%**) - **Event Management** (**65%**) Planning Pod supports all three of the features reviewers value most: **Booking Management**, **Event Scheduling**, and **Event Management**. Combined, these capabilities help businesses manage reservations, coordinate event timelines, and oversee event details in one place, allowing teams to keep venue operations organized and deliver events more efficiently. Booking Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Event Scheduling 4.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Plan an event's time and location Event Management 3.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Contact Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Registration Management 3.6 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Attendee Management 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Planning Pod 104 features ### All Features - Access Control: Regulate who can view information within the system - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Badge Management: Create, manage, and print wearable badges - Banquet Management: Coordinate food and beverage delivery for events. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Facility Management: Manage the maintenance of building facilities - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - For Catering Businesses: Software designed for caterers and catering businesses. - For Virtual Events: Designed for events that occur online - Gamification: Games or game-like elements to track progress and reward accomplishments - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Lead Capture: Automatically identify and save contact information of potential customers - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Block Management: Book and manage rooms at an event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Seating Map: For selection of seat at booking or check-in - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Features 4.1 (37) 4.1 Based on 37 reviews ## Pricing Value for money 4.3 (35) [View pricing plan details](https://www.capterra.com/p/125947/Planning-Pod/pricing/) Event Management Planner $74.00 Flat Rate,Per Month It includes: - Maximum number of events: 10 - Unlimited number of users allowed - Accept Payments - Event Webpage Builder - Checklists - File Sharing - Invoice Payment Processing - Lead Webforms w/ Integrations - Email Communications - Curated Online Training Event Management Business $109.00 Flat Rate,Per Month It includes: - Maximum number of events: 25 - Share Data (via Zapier) Event Management Enterprise 50 $159.00 Flat Rate,Per Month It includes: - Maximum number of events: 50 Event Management Enterprise 75 And Up Custom Quote Available It includes: - Maximum number of events: 75 - 2000 Venue Management $149.00 Flat Rate,Per Month It includes: - 20+ timesaving tools - Unlimited users - Group training webinars - Custom training sessions - Premium support (phone, email, chat) - Online payment processing - API Integrations Value for money 4.3 (35) 4.3 Based on 35 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 4.4 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (35) 4.4 Based on 35 reviews ## User reviews Overall rating 4.3 Based on 38 reviews Filter by rating 5(21) 4(12) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent DL Daryl L. Owner Events Services ### "Would not recommend to SMB owners " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2026 Terrible. I cannot express how upset I am that I gave them my money and my trust. This entire process has been nothing short of a disaster. Pros Planning Pod has the potential to be one of the best CRM’s due to the features it does have. The BEO is nice, invoicing can be relatively easy once you figure out how to get through the clunky UI. The customer selection options is such a great feature - we were told you couldn’t do the customer selection once it is in the invoice section and that was a lie. Cons The BEO only accepts Food & Bev packages which is insane because if you are company that has rentals, you can do them as line items. This is a design failure. The email and calendar function is terrible - don’t even think about integrating your email into or else that will be a nightmare. The linking feature to the communication section is so incredibly sensitive that messages/email/payment receipts can show up under the wrong account. They do not care about this looks and they will try to pretend it’s only you having that issue but it’s not. On the wedding Facebook pages, many have reported this issue but have also been met with the “it’s you not us” mentality. The editor that is used to write and compose messages is insanely outdated. Had customers ask if this was a cheaper CRM because it looked cheap when we communicate through it. We’ve had an abundance of customers that said the never received any of emails - some even saying it look so bad in email they thought it was a scam. Limited browser capability - that seems to be their go to answer for any issues you run into. The portal will also crash for hours at a time and the team will say nothing is wrong and no one else is complaining so it must be our WiFi. It’s never an issue on PP’s end - this is a common issue that many people complain about that they won’t even dare to acknowledge. The payment reminder is also outdated - every other CrM creates an automation whereas you have manually create a million reminders and their answer is “we’ll just email the client”, sure we can do that, but this is is why we choose a CRM as a business. It’s like the entire team at PP is conditioned to tell you it is your fault and they are conditioned on making you feel like you are lazy. As a product manager for years in Technology - one thing is very true about PP, they build all these features but they did at all wrong, the built each feature on top of each other to the point they probably can’t fix anything or else it will cause other issues. It’s a classic mistake that companies make when they grow. Piling features and enhancements on top of each other will result in a dumpster fire of a product. For example - you can build templates for proposals. BUT when you do it - you cannot add anything to categories. So it’s just a. Bunch of random items in the proposal template that when you use your gen have to go back and individually assign them - like why did you have a proposal template option if it doesn’t mirror what it looks like in proposal option. Brought this up to them they have completely ignored it. It’s like they just don’t care. I have been at the point with PP that I have wanted to just cry out of sheer frustration. Just do not understand how they are so incredibly blind tot her product downfalls. Switched from [Weve](https://www.capterra.com/p/235046/WEVE/) We were forced due to Weven being shut down Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Chris F. Restaurant Systems Engineer Restaurants ### "Capable product lacking in some areas" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2025 We signed up with Planning Pod to handle event inquiries for 6 of our restaurants. It was substantially more affordable than TripleSeat (which is arguably superior). Pros Planning Pod is very affordable and scalable. Creating website forms is easy and workflow is fairly intuitive. Support is responsive and helpful. Cons Integration with Microsoft 365 relies on Zapier with a VERY limited set of tools available. Integration with POS systems for BEOs is absent. Many of the settings and key components can be hard to find in the web interface. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reasons for choosing Planning Pod Triple Seat charges per-location, making it totally unaffordable for our situation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kelsey P. Chapter Conference Committee Chair Hospital & Health Care ### "Everyone Planning Events NEED Planning Pod!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2025 PHENOMINAL!!!! I will never plan another large event without using Planning Pod! I am a volunteer for a nonprofit organization, my education is in Public Health, the largest event I've planned/coordinated was Pros I am not an event planner and Planning Pod made planning, organizing, and executing a professional conference for 150+ attendees so ridiculously SIMPLE! The registration & ticket sales, budgeting, invoicing, contracts, email communication, template generation, attendee list, floor plan, To-Do lists with the ability to assign people and upload documents, the Itinerary, website, survey collection...I cannot adequately express how much of a lifesaver Planning Pod is for my nonprofit, volunteer, organizations conference committee!!! Cons The textboxes would not keep source formatting...copy and paste was annoying because I would have to go in and add the paragraph separations, bold, italics, etc. You cant collect an RSVP and sell Tickets to the same event. (We ended up creating a survey within the event to collect 'RSVP' headcounts, to solve this con). You cant send an email to a group of people in your contacts that all have the same 'tag'. You would need to add them individually to the email. (It would still send the email as a personalized email if you used an email template or data placeholders though, which was nice). Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Planning Pod Nonprofit discount, support team, event planning features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Josh T. Regional Director Events Services ### "Planning Pod Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 July 7, 2024 Pros I like the proposal and invoice features the best. Cons Planning pod doesn’t have a great floor building element. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [Rentman](https://www.capterra.com/p/144616/Rentman/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Abogado Judiciary ### "Mi experiencia en Planning Pod" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 20, 2023 Planning Pod es una buena opción para organizar y ejecutar todo tipo de actividades, desde reuniones y conferencias hasta bodas y fiestas. Pros Es una buena herramienta para organizar y ejecutar todo tipo de actividades, desde reuniones y conferencias hasta bodas y fiestas. Cons Es interesante la herramienta y de gran utilidad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Docente Higher Education ### "Mi opinión sobre Planning Pod" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2023 Planning Pod permite a los usuarios planificar, organizar y ejecutar todo tipo de actividades. Pros Es una buena herramienta de gestión de proyectos y eventos que permite a los usuarios planificar, organizar y ejecutar todo tipo de actividades. Cons Esta bastante bien lograda, ya veremos a futuro que sucede. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JY Jennifer Y. Owner Entertainment ### "The struggle is real! " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 9, 2023 Negative. The customer service reps seem to not know the platform very well, or will answer questions and tell you that you can or can not do something but forget to tell you what steps to take to do it, lastly the chat customer service reps will not provide any help to get you through the modules and tell you that you need to watch the videos and take the test or that you should email with any questions that you have. Pros I like the ability to be able to have a platform to work from for each individual event and connect templates and forms to individual events. Cons There are sooo many glitches that I couldn't actually get much work done because of the huge learning curve. There are pre-made templates that I was told would be able to be erased after I signed up and then after signing up for a paid membership was told that I would not be able to delete these pre-made templates. Under the invoices section, there is no clear way to delete an amount or invoice. Every time I send an email from the system it populates in my main planning pod "inbox" as a new email. I would love to be able to watch a module on this and the other issues that I'm dealing with but in order to learn anything through the academy videos you must watch the videos in the order they have set up and answer test with a score of 100% before you can move to the next module. This means if you don't need one of the features of the system and don't need to learn about it, you will still have to watch the video and take a test in order to get to the information that you do need to learn about. Reasons for choosing Planning Pod Because it was specific to the event industry and I thought it would be easier then building a crm to fit my event needs. My mistake obviously... I've worked with salesforce and just built the Hubspot pipline for the last company I was with and I am astounded at how difficult this platform is to use. I'm going to try this last month to see if things get easier and if they do I'll change this review other wise I'll move on to another platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2023 We're sorry to hear your experience did not meet your expectations. Below we address your concerns: -We have not experienced any system issues/glitches -The email templates allow you to customize automated communications; they are required for notifications to work -The CRM tool will not replace your external email inbox. -Planning Pod Academy lays the groundwork for successful use of our platform; you were enrolled at your request, and the answers needed to pass knowledge checks are in the videos/text of each module and our Help Center. Chatting and insisting that our agents answer each question in the Academy course so you can bypass the learning modules defeats the very purpose of the learning process. -All of your support inquiries were answered promptly/accurately, including links to resources. -Our staff is knowledgeable about all functionality; you can always expect to competently assisted by an expert. We recognize we are not a fit for everyone and wish you the best! SR Shannon R. Catering Director Food & Beverages ### "THE solution for your FOOD TRUCK catering! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 Pros The software is incredibly moldable to any caterers needs. As we are a wood fired pizza caterer, we bring our food truck on site to cook, but serve buffet style. Along with this, we have bartenders, servers, and other vendors to connect with on most any event. Being able to customize BEO's to each vendors needs is incredible. Being able to have everyone in one place is incredible. Being able to have all communications between multiple parties/family members/vendors all be linked to the one event they regard is timesaving! Being able to automate our reservation & final check in process is how we were able to DOUBLE OUR VOLUME this year. HANDS DOWN THE BEST! Cons I have zero complaints. This product is fantastic. Even their customer support rocks! Alternatives considered [Flex Catering](https://www.capterra.com/p/176027/Flex-Catering/) [Aisle Planner](https://www.capterra.com/p/210290/Aisle-Planner/) [Prismm](https://www.capterra.com/p/173852/Prismm/) Reasons for choosing Planning Pod Much more customizable. Being a food truck and mobile, it is hard to find a good product that can either be adaptable or easy to use for food truck catering. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Diana B. Event Services Director Non-Profit Organization Management ### "Transformed Our Back Office Operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2022 Planning Pod has given us a more professional way to take our clients through the booking process and saved us time and effort in doing it. Pros For us the biggest impact has been on our contracting and billing process. Before Planning Pod everything was a manual process with handwritten signatures, scanning and emailing contracts back and forth, and no easy way to generate payment reminders and issue invoices. With Planning Pod the process is much more streamlined for us and for our clients. Cons I would like to see some enhancements to the floorplan tool. Reasons for choosing Planning Pod I liked that it was designed for venue management. It allows us to manage multiple spaces across multiple venues all in one integrated system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN John N. General Manager Hospitality ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 3, 2022 It has been a game changer for us. The first few training sessions were not quite enough for us but they are more than willing to take some time for us to learn more. They are very receptive to us and fix/change things that we told them would be useful to us on the platform. They have no problems getting things onto the platform and even changing code for something as simple as font sizes on event orders. Really great company to work with, they are a partner in our success. Pros Automatic payment and communication features. Integration with calendars. Lead management. Cons Searching for things within the system could use some more work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125947/Planning-Pod/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.