# Olark Pricing 2026 | Capterra

> Learn more about Olark pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/125957/Olark/pricing

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# Pricing for Olark

[4.5 (471)](https://www.capterra.com/p/125957/Olark/reviews/)

Write a Review!

## [Olark](https://www.capterra.com/p/125957/Olark/) has **2** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** Not provided by vendor

**Discount:** Custom

### Olark

$29

**Pricing Model:** Other

**Payment Frequency:** Per Month

Olark plan includes:

-   Automation
-   Chat Analytics
-   Chat Notifications
-   Chat Tools
-   Chat Transfers

### Olark Pro

Contact Vendor for Pricing

**Pricing Model:** Other

Olark Pro plan includes:

-   Chat and Email Support
-   Chatbot Automation
-   Dedicated Account Manager
-   Help Center Access
-   Live Training

## Popular alternatives to [Olark](https://www.capterra.com/p/125957/Olark/)

Looking to learn more about Live Chat software similar to Olark? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

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by Zendesk

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price:$39/month

[LEARN MORE](https://www.capterra.com/p/164283/Zendesk/)

[View all alternatives](https://www.capterra.com/p/125957/Olark/alternatives/)

## What do others say about [Olark](https://www.capterra.com/p/125957/Olark/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.4(471)](https://www.capterra.com/p/125957/Olark/reviews/)

Pros

Cons

[Read All 471 Reviews](https://www.capterra.com/p/125957/Olark/reviews/)

Read Full Reviews Below

Verified Reviewer

Marketing Director

Computer Software, 51-200 employees

Used the software for: 2+ years

**

Overall Rating

3.0

**

Ease of Use

4.0

Customer Service

1.0

Features

2.0

Value for Money

3.0

Likelihood to Recommend

60%

6/10

Reviewer Source

Source: Capterra

December 6, 2024

"A decent low cost live chat with limited functionality"

**Overall:** It's cheap and serves a purpose when you're a start-up trying to save money. It's a good stepping stone to other apps like Freshdesk and Zendesk.

**Pros:** It's one of the cheapest live chats that you can buy starting at $29 per month. It's also just a pure chat app with no helpdesk functionality. So, if that's what you're looking for - Olark can solve that problem.

**Cons:** You really do get what you pay for. It looks horrible and very outdated. You can't customize your auto-responses very well. You can't design a chatbot here, and their customer service is bad.

**Switched From:** [Crisp](https://www.capterra.com/p/151292/Crisp/)

**Reasons for Switching to Olark:** We grew out of their free plan and needed a cheap live chat alternative before we upgraded to Zendesk.

Kyle A.

Operations Mgr

Consumer Goods, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

May 13, 2024

"Very serviceable chat for your website"

**Overall:** Quite good experience, used their service for well over 5 years without many complaints or outages.

**Pros:** Chat worked exactly as expected, allows our CS team to respond to customers chatting in on our website. Can see customers locale which is helpful to discern scam/junk chats.

**Cons:** This isn't a fault of Olark, but it didn't integrate with our email client so we had to keep Olark open in a separate window/tab.

**Alternatives Considered:** [Front](https://www.capterra.com/p/132901/Front/)

[Read All 471 Reviews](https://www.capterra.com/p/125957/Olark/reviews/)

## How should I be thinking about software pricing?

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