--- title: "Eptura Asset Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eptura Asset the right Maintenance Management solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/125977/ManagerPlus/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Eptura Asset 3.9 (209) [View alternatives](https://www.capterra.com/p/125977/ManagerPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Eptura Asset Ease of use 3.8 Customer Service 3.8 ## Pros and Cons in Reviews TB Travis B Director of Facility and Technology SolutionsConstruction, Self-employedUsed the software for: More than 2 years. “A centralized reporting solution, such as a Power BI integration that can aggregate data from multiple accounts into a single dashboard, would provide greater visibility and make portfolio-level performance analysis significantly more efficient.“ August 24, 2026 AG Adam G Facilities SupervisorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Eptura is too surface level, and the developers do not want to cater to customers specific needs.“ July 30, 2026 TB Travis B Director of Facility and Technology SolutionsConstruction, Self-employedUsed the software for: More than 2 years. “I particularly appreciate having asset information, documentation, maintenance history, and related data centralized in a single location, which improves efficiency and visibility.“ August 24, 2026 JM Joice M Parts Procurement, Yard Logistics CoordinatorAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't give you the basic information about your Invoices.“ September 9, 2026 kp kaitlynn p Facilities CoordinatorConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It provides a strong foundation for tracking assets, work orders, inspections, preventive maintenance, documentation, and accountability.“ August 3, 2026 AG Adam G Facilities SupervisorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The Feature Request process is also ineffective.“ July 30, 2026 TB Travis B Director of Facility and Technology SolutionsConstruction, Self-employedUsed the software for: More than 2 years. “The built-in BI dashboards provide valuable visibility into asset performance, maintenance activities, and operational metrics.“ August 24, 2026 DC Dylan C Fleet ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Looking back at past work orders for a particular asset is also a little cumbersome.“ September 8, 2026 ## Showing most helpful reviews Showing 1-25 of 209 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Manufacturing Engineer Used the software for: 1-3 years ### "Manufacturing use of Eptura Asset" November 2, 2026 4.0 Overall experience has been great with Asset. Service has been great and fast. The knowledge center is well prepared. Pros Eptura Asset is easy to use for technicians and others. Work orders have easy access and nice ways to tie history notes and costs to them. The information that can be added to the assets themselves is very useful. Cons The mobile app could use some work for ease of use. It would be nice to have more accessibility through the app to see asset details instead of just work orders. Review Source JV Jeff V. Systems Administrator Used the software for: Less than 1 year ### "Improved Performance" November 2, 2026 4.0 this is a great improvement over the companion application but could also use more features. login process has improved. Pros The application works more smoothly then previous releases companion application. database does not crash. Cons does not include reporting or dashboards. would be very useful on the go. for those who look at analytics on work orders and pm's. Review Source R Reviewer Manufacturing Engineer Used the software for: 1-3 years ### "Eptura Asset is worth the investment." October 5, 2026 4.0 My experience overall has been good. Although their IT support responds promptly and is courteous, I did have a difficult time resolving one issue. It took quite some time and went through various people before being resolved. I think there should be a more intimate knowledge of the software for front line IT support personnel. They can answer most things, but if the question isn't specifically addressed in their Knowledge Center, it needs to be elevated. Pros Eptura Asset overall is easy to use for populating assets, inventory, etc. and to use and navigate. It's great for organizing work orders and planned maintenance. They promptly responded when I submitted IT questions or help. Cons The Asset Module is a little clunky when attaching parts through the Parts Master. If you don't know the item number, you need to go back and look it up before adding. There should be a list of parts to pick from when attaching a part to an asset. The Knowledge Center needs to add more in-depth information about every module. Data can be exported to Excel, but you have to customize the formatting in Excel each time. A more streamlined export feature would be nice. Review Source R Reviewer Sustainability Officer Used the software for: 3-5 years ### "A Powerful Platform with Extensive Capabilities" October 1, 2026 5.0 Overall, I have had a positive experience with Eptura Asset and enjoyed taking the lead in improving asset management at our company. Since fully adopting the system there has been a major shift in our core operational departments repsosnsible for maintenance and repairs. Depsite the learning curve for users we have been able to approach each module and tailor our usage and training in phases. We still have a few modules to uncover and embrace but the positive impact so far has been undeniable. Pros I like the ability to centralize asset management and mintenance information for all sorts of assets instead of using the typical fleet management software/platform. The felxbility of Eptura allows us to configure assets, create custom fields and adjust work order processes in a way that suits our operational needs. A customabizable platform provides incredible value for money. One centralized system provides great visibility and moitoring of key business components beyond assets, such as parts usage, inventory monitoring, reprting for various areas, etc. Several different departments can find relevant information with verifiable records. The requests and notfication features also ensures that maintenance issues are properly recorded and acted upon instead of relying upon incoming calls that may go unanswered or forgotten. The requests feature and Operator Companion are also very easy to use. We appreciate the ability to issue accounts with unique passwords to ensure better security and accountability as well. Cons I think that Eptura Asset was overwhelming for staff originally due to the vast number of fields and opportunities for use. While this creates incredible value for money, it also makes user adoption difficult. However, the new mobile app allows technicians to enter more details to reduce the burden on adminstrative staff/full users. Review Source R Reviewer Fleet Manager Used the software for: 3-5 years ### "Robust Asset Manager" September 10, 2026 4.0 Overall I think Eptura Asset is a great program and the customer support has always been very helpful when needed. If you have a fleet of units and are looking to use a program to help manage that, I would highly recommend Eptura Asset. Pros I have been using Eptura Asset for 6 years now, it has been integral to maintenance operations. I appreciate that you can have an unlimited number of assets and parts in the system, where other products make you pay per asset. The scheduling feature is great and it's ability to predict upcoming intervals is impressive. Cons There are a couple of features that I wish were added in, mainly the ability to search parts for a particular asset. Looking back at past work orders for a particular asset is also a little cumbersome. Review Source R Reviewer Parts Procurement, Yard Logistics Coordinator Used the software for: 3-5 years ### "Eptura Asset, your basic management system." September 10, 2026 5.0 My experience with Eptura is good. I don't have many complains, it helps me manage the work and when I need support they always help me. Pros It's a simple system, easy to use and manage our stuff. I still think that there should have some more actions that would make the system even easier. Cons The Financial Metric on the Invoices KPI. It doesn't give you the basic information about your Invoices. Review Source R Reviewer Associate Director Used the software for: 3-5 years ### "Eptura works like a boss" September 9, 2026 5.0 We have had Eptura for years. This is our renewal year so I looked around at other CMMS programs, and while I found cheaper platforms, they were missing key features that I rely on in Eptura. We have renewed for another three years. Pros I like the one stop shop for all the modules under one software umbrella. Assets, Inventory, PM's all tied together in the same setting. Cons The new mobile needs some feature work, but Eptura is actively making changes and with each app update, the app is growing stronger. Review Source R Reviewer Facilities Coordinator Used the software for: 1-3 years ### "Asset review" August 10, 2026 3.0 Overall just okay. Our implementation teams have been great, however, I feel we were sold the Moon and delivered Pluto. Pros The work order management side of Asset is easy to use, makes assigning tasks quicker and the status column is helpful. Cons Not being able to delete things is frustrating and Asset is centered around Fleet companies making it not user friendly for facilities. There are options to track maintenance around vehicles but not HVAC? Review Source R Reviewer Facilities Coordinator Used the software for: 1-3 years ### "Strong foundation, but requires significant administrative effort" August 4, 2026 3.0 Eptura Asset has become an important part of how our Facilities team manages work, but it took a considerable amount of setup, testing, cleanup, and process development to get it there. It provides a strong foundation for tracking assets, work orders, inspections, preventive maintenance, documentation, and accountability. However, the platform is not as intuitive or automated as it could be, particularly for reporting and ongoing system administration. Overall, it is valuable once it has been carefully configured and supported by strong internal procedures, but the amount of manual management required keeps me from rating it higher, and I still don't feel as if our team has reached the point I would like it to. Pros Eptura Asset gives us one centralized place to manage work orders, preventive maintenance, inspections, assets, documentation, and follow-up. It has helped our Facilities team create more consistent processes and improve visibility into who owns each item, what is still outstanding, and where additional follow-up is needed. I also appreciate that the system is flexible enough to support different asset types and workflows as our facilities operations continue to grow. Cons The system requires a significant amount of administrative oversight to keep the information accurate and useful. Many of the workflows, fields, and reporting options are not very intuitive, so our team has had to create detailed internal processes and workarounds. Reporting is especially more difficult than I would expect from an asset management platform, and it can be challenging to pull complete, usable information without additional cleanup. Some parts of the interface also feel dated, and the different modules do not always feel fully connected. Review Source R Reviewer Customer fulfillment Intern Used the software for: Less than 1 year ### "Eputra- Great program that will help your company operations out" August 3, 2026 5.0 I would describe my experience with Eptura to be a solid 8/10. I think it can do great things for a company in terms of organization, but it can be a very hard interface to understand for a first-time user. Not sure if there is an onboarding program that could be used for first time users? Pros Easy to use interface that has simple but effective ecosystem in place for a operations team. It can be viewed by multiple people, and information can be shared quickly. I like how the hierarchy is set up. Cons Sometimes new Assets being entered via the import list have red fields when being reviewed. There should be like an override button to automatically add a category to the list without having to contact an administrator. Review Source VR Verified Reviewer Atc Used the software for: I used a free trial ### "Very professional " November 11, 2023 5.0 Love to be user with this amazing community Pros Made mobile app to make any task easier Cons Any thing about this includes in managerplus Review Source R Reviewer Highway Maintenance Director Used the software for: 1-3 years ### "Manager Plus Review" October 6, 2022 4.0 Overall the program works pretty good and fits our organization well. We could use improved reporting options from MP, not just creating our own in BI. We have had poor customer support from day one, other than a few months with one good customer support representative. Pros Easy to use, organized, options to customize views (column chooser). Linking together purchases, work, and assets to get true values to an asset. This program fits our operations, we don't have to change our operations to fit the program. Cons Operates slowly on the MP end, we have tested our internet speeds and are not having issues. The implementation phase was a disaster, our representative ghosted us over and over, took 7 months. Sometimes new POs and WOs were not showing up for almost 12 hours. The new chat help is terrible, you use MP terms and the response is "I didn't get that try again". You used to get a real person to help. You can do anything with BI if you are a programmer. We had Manager Plus Pro (CD Version) and that had much better reporting options that were built into the program. You don't have access to any advanced settings and must go through a customer support rep to talk you through or do for you. Review Source R Reviewer maintenance tech Used the software for: Less than 1 year ### "The more you learn the better" August 2, 2026 4.0 At first adding the assets was a little difficult especially if you needed to edit it. After a little more training it is getting easier. The training videos really help Pros The in depth tools are great. You can really go into details on your assets and monitor what is going on with them. Cons Trying to maneuver around was a little difficult at first. The switch over to eptura from the hippo cmms system was not a great experience. There was a lot of mix up. It was very time consuming. Review Source MS Mark S. Manager Used the software for: 3-5 years ### "Best management software on the market " January 4, 2023 5.0 Plenty of room to grow into the program. All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Pros All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Cons Work orders are somewhat complicated for techs to complete. Review Source R Reviewer Mechanic Used the software for: 3-5 years ### "look for another program!" March 1, 2023 1.0 It's been pretty terrible, we've been over promised and under delivered. We have a long list of things they were supposed to do during our implementation of the software, We even got a "special assistant" to help complete our list, things are still left unanswered and completed. we just quit trying to deal with them and use the system the way they set it up.   Pros Nothing; nothing at all!! Cons all the constant bugs and no help from customer support. They will contact you with no solution, they tell you they will talk with an engineer and you'll never hear from them again. Review Source R Reviewer SHOP ADMIN Used the software for: Less than 1 year ### "highly recommend but some things do need a little attention" February 28, 2023 5.0 i give the employees a 5 star review, very professional, even when I wasn't having fun at a few points. Pros product is very easy to use, however took longer to install than thought. frustrated at times. Cons how long it took to get everything right and ready to go Review Source R Reviewer Facilitates Services Manager Used the software for: 1-3 years ### "Express pProgram" July 17, 2026 5.0 It has been a great software program to work with. Ireally enjoy the ease of use. The mobile app is great on the go. Pros Ease of use. also, the help that's given online is also a great thing. Overall, the program is very easy to us and understand. Cons The recurring pm generating. I've had to reset the % to create work order. The request portion of the software works really well and is easy to use the QR code to summit order. Review Source R Reviewer Maintenance coordinator Used the software for: Less than 1 year ### "Facilities maintenances coordinator " July 17, 2026 4.0 After learning and making the transition from hippo to Eptura it has been a great upgrade and looking forward to learning more and using Eptura its full capability Pros Eptura asset is great communication resource to communicate thru out the company and keeping everyone on the same page. Cons I struggled when we went from hippo to eptura. Had to go threw alot of work orders and fix them. It took awhile to get things straight Review Source R Reviewer Maintenance Manager Used the software for: Less than 1 year ### "Asset Hierarchy 30,000 foot view" August 2, 2026 4.0 I'm just now beginning so I don't have a ton of experience yet. What I do know, I'm excited to dig in and start building my CMMS Pros Explanation of the different levels. I was a bit delayed logging in so I'm hoping it can be re-played Cons The information was very rapid fire. I found myself trying to process what was just said without a whole lot of absorption. Review Source James D. Maintenance Supervisor Used the software for: 3-5 years ### "Manager Plus Lighting Review" January 4, 2023 1.0 better cost tracking overall, but it should not be so hard to use the software. Attention to detail needs to be implemented, quality control on new releases should be better. Pros the customization helped to make it our own Cons The programing is very poor, and it never seems to get any better, one step forward two steps back. Review Source R Reviewer Maintenance supervisor Used the software for: 3-5 years ### "Slow and cumbersome to use" July 30, 2021 3.0 keeping track of assets and running costs its better that previous versions but still doesn't appear to be designed for our industry. Pros not easy to use a lot of things cannot be done or do not work in same way as previous versions Cons Does not integrate with tablets as well as we were assured it would, still slow and sometimes have to restart in order to see anything that was done recently. Works but .... still a lot of features that we requested are not available or do not work as we would like. Review Source R Reviewer Maintenance Administrator Used the software for: 3-5 years ### "Getting everything done in one place" April 7, 2022 5.0 Overall we have had a positive experience Pros That everything we need to track the work done, parts used, labor added is in one place (there is a section for each item we need: work orders, purchase orders, assets, dashboard for managing etc.) Cons That I can't search a part from the notes section on the part number itself Review Source R Reviewer Maintenance Contractor Used the software for: 3-5 years ### "The software works well. Set up was difficult. Accounts payables has issues." June 7, 2023 4.0 The software overall works well. Pros I like the software and its capabilities. I have used the software 10+ years and recently switched to Lightning from Classic. Cons It's nearly impossible to talk to a person. Our contact person for set up would take several days or weeks to reply.We are still having issues with Manager Plus accounts payable for 6+ months with our original renewal quote not being honored. A difference of $225.00. Review Source R Reviewer Assistant Fleet Manager Used the software for: 3-5 years ### "Meant for vehicle fleets, but widely applicable" January 4, 2023 4.0 Pros \[SENSITIVE CONTENT\] is a fantastic account manager. She has always been available and determined to help us solve problems and answer any questions. Cons Inventory management is not as user friendly, accessible, or well rounded as we were hoping for. That being said, we still have a lot of implementation to do. Review Source R Reviewer Fleet, Building and Grounds Superintendent Used the software for: 3-5 years ### "manager plus" March 1, 2023 3.0 Pros cost for what we were needing, the preventative maintenance schedules Cons integration, customer support, have to use classic vs lighting for certain reports options etc ease of use. was told fuel import would flow alot better than it does Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.