--- title: "Eptura Asset Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Eptura Asset the right Maintenance Management solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/125977/ManagerPlus/reviews/" page_type: "reviews" language: "en" --- Eptura Asset 3.9 (207) [View alternatives](https://www.capterra.com/p/125977/ManagerPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Eptura Asset Ease of use 3.8 Customer Service 3.8 ## Pros and Cons in Reviews LW Lee W Facilitates Services ManagerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, the program is very easy to us and understand.“ July 16, 2026 KJ Katie J Manager - Space PlanningTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The reliability to access the program, the integration with Outlook (Hummingbird) is double-booking our rooms, the insights module is very difficult to use and has never been able to provide the reports we need.“ January 17, 2025 KJ Katie J Manager - Space PlanningTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I like that you can easily see the different teams within space.“ January 17, 2025 KJ Katie J Manager - Space PlanningTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I hate that we can no longer bring back a person that leaves without requesting extra help from Eptura to reactivate the profile. Because of the continued issues without result, I am VERY strongly considering looking for a new system when my contract expires.“ January 17, 2025 RF Rory F Managing DirectorRetail, 51 - 200 employeesUsed the software for: 1-2 years. “We like how we can see everything in 1 place, makes everything easier and not have to switch to multiple platforms to get the information we need.“ December 12, 2023 MH Melissa H Purchasing AgentOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “I don't mind the purchase order module except for not being able to add an asset directly from the PO - have to do your work twice.“ October 20, 2023 HM Heidi M Maintenance ClerkFood Production, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Easy to navigate through and user friendly. “ March 28, 2025 MH Melissa H Purchasing AgentOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “I don't like the cycle count and sure don't like I can't print off a pdf list of items.“ October 20, 2023 ## Showing most helpful reviews Showing 1-25 of 207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Atc Airlines/Aviation Used the software for: I used a free trial ### "Very professional " November 9, 2023 5.0 Love to be user with this amazing community Pros Made mobile app to make any task easier Cons Any thing about this includes in managerplus Review Source Response from Eptura November 16, 2023 Hi there, Thank you for your review. It’s really great to hear that you found our service to be professional, and that the mobile app has made your tasks easier. We appreciate your feedback and if you have any more suggestions, feel free to share! Thanks again. The Eptura team. KJ Kory J. Highway Maintenance Director Government Administration Used the software for: 1-2 years ### "Manager Plus Review" October 4, 2022 4.0 Overall the program works pretty good and fits our organization well. We could use improved reporting options from MP, not just creating our own in BI. We have had poor customer support from day one, other than a few months with one good customer support representative. Pros Easy to use, organized, options to customize views (column chooser). Linking together purchases, work, and assets to get true values to an asset. This program fits our operations, we don't have to change our operations to fit the program. Cons Operates slowly on the MP end, we have tested our internet speeds and are not having issues. The implementation phase was a disaster, our representative ghosted us over and over, took 7 months. Sometimes new POs and WOs were not showing up for almost 12 hours. The new chat help is terrible, you use MP terms and the response is "I didn't get that try again". You used to get a real person to help. You can do anything with BI if you are a programmer. We had Manager Plus Pro (CD Version) and that had much better reporting options that were built into the program. You don't have access to any advanced settings and must go through a customer support rep to talk you through or do for you. Alternatives considered [iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/) Reason for choosing Eptura Asset It fit our current purchasing procedures and fulfilled our work order and PM needs. Review Source LW Lee W. Facilitates Services Manager Facilities Services Used the software for: 1-2 years ### "Express pProgram" July 16, 2026 5.0 It has been a great software program to work with. Ireally enjoy the ease of use. The mobile app is great on the go. Pros Ease of use. also, the help that's given online is also a great thing. Overall, the program is very easy to us and understand. Cons The recurring pm generating. I've had to reset the % to create work order. The request portion of the software works really well and is easy to use the QR code to summit order. Review Source DG David G. Data Coordinator Automotive Used the software for: 2+ years ### "Easy to Use, but not completely up to snuff" February 18, 2025 3.0 Overall, it has been OK. As a data analyst, however, I have found the BI portion lacking. I don't like when I am told "tell us what you need and pay us, and we can create the dashboard you need." Having the know-how, the interface and tables for BI is lacking. I have even spoken with tech support and they cannot give details as to how many of their calculations work. Also, trying to get a hold of someone to discuss billing is very difficult. Pros Fairly easy to use. I would give a 3.5 stars. Cons The Lightning version of the app is not as user friendly as reported. I find it, at best, a beta version, and it has been this way for years now. Review Source CG Colby G. Maintenance coordinator Real Estate Used the software for: Less than 6 months ### "Facilities maintenances coordinator " July 16, 2026 4.0 After learning and making the transition from hippo to Eptura it has been a great upgrade and looking forward to learning more and using Eptura its full capability Pros Eptura asset is great communication resource to communicate thru out the company and keeping everyone on the same page. Cons I struggled when we went from hippo to eptura. Had to go threw alot of work orders and fix them. It took awhile to get things straight Review Source KJ Katie J. Manager - Space Planning Transportation/Trucking/Railroad Used the software for: 2+ years ### "Dissatisfied" January 17, 2025 1.0 Eptura seems to have gone downhill. It was a much better program when it was iOffice. The reliability to access the program, the integration with Outlook (Hummingbird) is double-booking our rooms, the insights module is very difficult to use and has never been able to provide the reports we need. I hate that we can no longer bring back a person that leaves without requesting extra help from Eptura to reactivate the profile. Because of the continued issues without result, I am VERY strongly considering looking for a new system when my contract expires. Pros I like that you can easily see the different teams within space. Cons Double bookings, manual processes or skewed data, lack of reliability to site, Insights module, who owns the deactivated profiles Alternatives considered [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) Reason for choosing Eptura Asset Cost of product and we purchased iOffice which was a much better product Review Source MB Matthew B. Mechanic Automotive Used the software for: 2+ years ### "look for another program!" February 27, 2023 1.0 It's been pretty terrible, we've been over promised and under delivered. We have a long list of things they were supposed to do during our implementation of the software, We even got a "special assistant" to help complete our list, things are still left unanswered and completed. we just quit trying to deal with them and use the system the way they set it up.   Pros Nothing; nothing at all!! Cons all the constant bugs and no help from customer support. They will contact you with no solution, they tell you they will talk with an engineer and you'll never hear from them again. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Reason for choosing Eptura Asset we chose Managerplus because we thought it was going to be the better system and we were wrong! Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) well we thought since we had the old desktop verse of mangers plus and we hated Asset Essentials, we'd try the new lightning system and we were sadly disappointed. Review Source MS Mark S. Manager Environmental Services Used the software for: 2+ years ### "Best management software on the market " December 23, 2022 5.0 Plenty of room to grow into the program. All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Pros All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Cons Work orders are somewhat complicated for techs to complete. Switched from [AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/) Cost versus value. Needed custom programming to receive what I needed. Custom programming cost extra. Program was not user friendly. Pushed all users to cloud platform with large price increase Review Source bJ brandon J. SHOP ADMIN Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "highly recommend but some things do need a little attention" February 27, 2023 5.0 i give the employees a 5 star review, very professional, even when I wasn't having fun at a few points. Pros product is very easy to use, however took longer to install than thought. frustrated at times. Cons how long it took to get everything right and ready to go Reason for choosing Eptura Asset steve from Luther Logistics runs it and is a good friend of mine and he likes it. Switched from [ProContractor](https://www.capterra.com/p/251833/ProContractor/) they weren't cloud based and wasn't easy to use. Review Source JE Joe E. Maintenance Manager Food & Beverages Used the software for: Less than 6 months ### "Asset Hierarchy 30,000 foot view" July 31, 2026 4.0 I'm just now beginning so I don't have a ton of experience yet. What I do know, I'm excited to dig in and start building my CMMS Pros Explanation of the different levels. I was a bit delayed logging in so I'm hoping it can be re-played Cons The information was very rapid fire. I found myself trying to process what was just said without a whole lot of absorption. Review Source RR Roger R. Superintendent Hospitality Used the software for: 1-2 years ### "Why is it so hard to do business with this company ?" December 5, 2022 2.0 I see by the e-mail address above that this is going to the sales department as an upsell request. Please forward this to the appropriate person if there is one. I received my renewal invoice a couple of weeks ago, The Ausable Club has received and paid invoices totaling in the neighborhood of 11 to $12,000.00 over the last three years. The only part of our agreement that the team at Manager+/Spaceiq/Condeco/Eptura, has been able to deliver on over those three years is sending out invoices. My statement is not an exaggeration, I encourage the person receiving this message to review the correspondence between myself and any of the fine folks that I have been in contact with since the acceptance of the original proposal, \[SENSITIVE CONTENT\]. Anyone who takes the time to follow up with these individuals, or for that matter the individuals themselves would have to admit that the “ManagerPlus Team” has repeatedly failed to follow through on delivering solutions for their client. The reality is after a 3 year period, the team at Manager+ has not been able to provide us with a fully functional system. I cannot justify investing any more of my time or financial resources with a company that is not willing to fulfill its responsibilities. It is my intention not to extend our agreement past the \[SENSITIVE CONTENT\]. If anyone on the Manager+ team feels they can deliver on the companies responsibilities I would be open to listening to what they Pros It appears to be a good system, would be nice if i could utilize it to its full potential Cons That in 3 years I don't have the ability to use the budgeting portion of the program. Reason for choosing Eptura Asset The ease of use/real time management Review Source RC Richard C. Supervisor Dairy Used the software for: 2+ years ### "Great Product, Customer Support has declined, Great for asset tracking" October 15, 2022 4.0 Having a centralized system to manage a large variety of assets, spread out geographically, while allowing for a uniformity of service protocols within the company is helpful. Pros The product itself is great for tracking assets and maintaining the history of that asset. I believe that this product is like many others and you get out of it what you put into it. The hardest part of developing a software like this in my opinion is making it simple and easy for the users to use and input relevant data, along with making that data easily accessible. M+ does a good job with this and has improved with its new platform in my opinion. Cons Customer support used to me stellar, it is no longer the case. Was really awesome being able to pick up the phone have an answer to a problem pretty quickly, was even worth it having to wait on hold for 20 minutes sometimes. Now it might take a week to get answers to a problem or help. The tutorial videos are helpful but don't replace a person. Review Source RF Rory F. Managing Director Retail Used the software for: 1-2 years ### "Best asset management software in the market" December 12, 2023 5.0 Pros We like how we can see everything in 1 place, makes everything easier and not have to switch to multiple platforms to get the information we need. use it for asset management, track inventory, manage vendors, putting in work requests - takes away the time consuming admin tasks. Cons Bit of a learning curve but once you get the hang of it it’s so beneficial for the company. Review Source Response from Eptura December 18, 2023 Thank you for your review of Eptura Asset, Rory. We're delighted to hear that it's making your life easier by consolidating all your data in one place and eliminating time-consuming tasks. We understand that there may be a learning curve, so we want to make sure you are aware that we have a wealth of resources available on our Knowledge Center (customer.eptura.com), including end-user training materials and helpful how-to guides. And if you ever need assistance on a specific topic, our support team is always ready to help. Thank you again for your feedback. The Eptura Team DM Dave M. HACCP Coordinator Food Production Used the software for: 2+ years ### "Don't purchase this software" February 27, 2023 2.0 Pros I wish I could say there was something I liked about this software, but no one from Maintenance Department through to Quality Assurance team like this software. It was chosen by our IT department and forced on the teams. Cons Inspection reports, Asset fields, Tracking, Inspection reports, generating inspections, Inspection gaps Reason for choosing Eptura Asset Didnt Review Source RT Russel T. maintenance supervisor Medical Devices Used the software for: Less than 6 months ### "Manager Plus is a great asset management system " March 1, 2022 4.0 Our organization switched from an older version of Maintenance Plus and the ew version is phenomenal!! The ease of use and learning the new system has been an easy transition Pros I like the ease of planning my day to assigning work orders and fulfilling work requests. The system is simple and effective Cons I would like to see users tiered differently so that techs can't alter another techs work. A way to assign assets to an owner would also be great. These may be features I haven't discovered yet Review Source JC Jeannie C. Fleet Assistant Utilities Used the software for: 2+ years ### "Review 8/3/2016" August 3, 2016 1.5 Pros Customer service is usually efficient with their responses to my questions. It's good to see more training webinars becoming available. When we first started using this program there were hardly any. Cons That the reports module is not user friendly. We had the desktop Manager Plus Enterprise previously and the reports were much better and easier to configure than on the Cloud version. I don't use the report module for this reason. I download to Excel and generate from there. It's disappointing that we pay for it and really are not able to utilize it. Wish the Cloud version was more user friendly to iPads and iPhones. The different modules are not always easy to move around in or to scroll menus in as a desktop version is. All of our Mechanics use the Cloud in the field b/c of the info that we want them to have access to. That is their biggest complaint is not being able to navigate very easily. The 15 minutes before the program logs you out automatically is very inconvenient. Would be nice to have the option of how long you want it to stay logged in. Being able to attach larger than 4MB to an attachment would be nice. We have user manuals that we would like to put under attachments for our field mechanics and the cloud won't allow us b/c of the size. Some pictures have also ran into this issue. Updates seem to take a long time to be released. Once a year seems like a long time, especially with an internet based program. Review Source RW Robert W. Fleet manager Construction Used the software for: 2+ years ### "Ok" February 27, 2023 3.0 Average Pros Portal is what we use the most. Then history of vehicle repairs Cons Customer service is impossible to reach. You need to have a dedicated person 24/7 to answer questions as we run three shifts Review Source RM Randall M. Facilities/project manager Industrial Automation Used the software for: 2+ years ### "asset management" October 6, 2022 4.0 Pros its a great tool for asset management and inventory control Cons our internet did not support the cloud base upgrade so we lost our support for the software Review Source CH Chris H. Airport Systems Technician Airlines/Aviation Used the software for: 2+ years ### "Program Review." August 25, 2022 4.0 Pros It's relatively easy to figure out the software program. Cons It isn't easy to drop a scheduled event when the item is no longer in use. So you can't eliminate the workorder only make it inactive. Reason for choosing Eptura Asset Yes Review Source mH matt H. OPERATIONS MANAGER Construction Used the software for: 2+ years ### "review " February 27, 2023 5.0 Pros keeps track of schedules and costdifferent users can access Cons hard to work in reports hard to save reports Review Source MJ Mark J. Purchaser for Maintenance Machinery Used the software for: 2+ years ### "Manager Plus Review." January 3, 2023 4.0 My overall experience has been good and I like it. I can't say the same about surveys. Pros It is easy to use and helps me to do my Job more effeciently. Cons I like everything that I use on it. I'm not going to write an essay about it. Review Source BM Brad M. Applications Manager Airlines/Aviation Used the software for: 2+ years ### "Support for Manager Plus Lighting is Horrendous - Don't upgrade" May 25, 2021 1.0 Terrible Pros Software look aesthetically pleasing and it is nice to be cloud based Cons Software support is horrendous and the software is very buggy. Review Source Response from Eptura July 12, 2021 Brad, As tough as this is to hear, we appreciate you bringing this to our attention. Our goal at ManagerPlus is to make all customers feel supported and there has clearly been a disconnect between where we strive to be and where you currently are. I've brought your concerns to the appropriate parties and we'll be in contact very soon to get these problems sorted out. Please don't hesitate to reach out to me personally with any questions. -Nicholas B. Customer Marketing Manager nbradshaw@iofficecorp.com CK Christopher K. Mountain Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Awesome program and customer support." March 24, 2021 5.0 Overall my experience has been great. got me up to speed on everything i needed and keeps my preventive maintenace up to date. Pros Program is very easy to navigate through. The support I got to transfer from one cmms to the other was great. Cons The only thing that bugs me is when I print out my WO's is I have to do it one at a time and adjust the size everytime. Reason for choosing Eptura Asset Good price Review Source Response from Eptura March 29, 2021 Christopher, Thank you for the kind review! We're glad to have you on board and look forward to our continued partnership. -ManagerPlus Team NH Nick H. Fleet Admin Automotive Used the software for: 2+ years ### "Decent software but has issues" February 27, 2023 3.0 Pros Everything works together in the different modules. Cons We are unable to manually edit inventory and can get no support now, making the software useless. Review Source SV Steve V. Maintenance Manager Defense & Space Used the software for: 2+ years ### "OSK" February 18, 2021 5.0 Exceptional! Pros The software has help us better manager our work while being able to keep our customers well informed. The software is very intuitive and the new Lighting well laid out and easy to look at. Cons Reports are difficult to create and or customize. Review Source Response from Eptura February 24, 2021 Steve, Thanks so much for your show of support by leaving us a review! We're glad to have you as a customer of ManagerPlus and look forward to our continued partnership. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.