# Page 2 | Eptura Asset Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Eptura Asset the right Maintenance Management solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125977/ManagerPlus/reviews --- Eptura Asset 3.9 (195) [View alternatives](https://www.capterra.com/p/125977/ManagerPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 2 - Reviews of Eptura Asset ## Showing most helpful reviews Showing 26-50 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG David G. Data Coordinator Automotive Used the software for: 2+ years ### "Easy to Use, but not completely up to snuff" February 18, 2025 3.0 Overall, it has been OK. As a data analyst, however, I have found the BI portion lacking. I don't like when I am told "tell us what you need and pay us, and we can create the dashboard you need." Having the know-how, the interface and tables for BI is lacking. I have even spoken with tech support and they cannot give details as to how many of their calculations work. Also, trying to get a hold of someone to discuss billing is very difficult. Pros Fairly easy to use. I would give a 3.5 stars. Cons The Lightning version of the app is not as user friendly as reported. I find it, at best, a beta version, and it has been this way for years now. Review Source HM Heidi M. Maintenance Clerk Food Production Used the software for: 1-2 years ### "Eptura Review" March 28, 2025 5.0 It is user friendly and a great help with doing my job efficiently. Pros Easy to navigate through and user friendly. All of my work is done on Eptura Asset and I enjoy all of the features of the program. Cons Not being able to modify due dates when creating work orders. On the classic version I modified every work order that I created. I create several work orders daily, so this is important to me. Review Source KJ Katie J. Manager - Space Planning Transportation/Trucking/Railroad Used the software for: 2+ years ### "Dissatisfied" January 17, 2025 1.0 Eptura seems to have gone downhill. It was a much better program when it was iOffice. The reliability to access the program, the integration with Outlook (Hummingbird) is double-booking our rooms, the insights module is very difficult to use and has never been able to provide the reports we need. I hate that we can no longer bring back a person that leaves without requesting extra help from Eptura to reactivate the profile. Because of the continued issues without result, I am VERY strongly considering looking for a new system when my contract expires. Pros I like that you can easily see the different teams within space. Cons Double bookings, manual processes or skewed data, lack of reliability to site, Insights module, who owns the deactivated profiles Alternatives considered [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) Reason for choosing Eptura Asset Cost of product and we purchased iOffice which was a much better product Review Source WM William M. Facilities coordinator Facilities Services Used the software for: 1-2 years ### "Open Sky Education" February 14, 2025 5.0 For several years has been utilized to track productivity and work across three corporate regions. Pros The ability to accurately track assets, work orders, and portal request communication. Cons Inventory tracking is not used. Have not progressed to the need to utilize. Review Source TB Travis B. Director of Facility and Technology Solutions Construction Used the software for: 1-2 years ### "Wonderful experience " September 14, 2024 4.0 Wonderful experience, I enjoy working with the Eptura team. Pros Easy non complicated software, our clients like it. Cons Missing a few tracking options such as people’s certifications. Switched from [Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/) Discontinued the software. AUTODESK recommend Eptura to us. Review Source Response from Eptura September 27, 2024 Hi Travis, Thank you so much for taking the time to leave a review! We're thrilled to hear that you've had a great experience with our service. Your feedback truly makes our day and motivates us to keep improving. Warm regards, Eptura Asset team KJ Kory J. Highway Maintenance Director Government Administration Used the software for: 1-2 years ### "Manager Plus Review" October 4, 2022 4.0 Overall the program works pretty good and fits our organization well. We could use improved reporting options from MP, not just creating our own in BI. We have had poor customer support from day one, other than a few months with one good customer support representative. Pros Easy to use, organized, options to customize views (column chooser). Linking together purchases, work, and assets to get true values to an asset. This program fits our operations, we don't have to change our operations to fit the program. Cons Operates slowly on the MP end, we have tested our internet speeds and are not having issues. The implementation phase was a disaster, our representative ghosted us over and over, took 7 months. Sometimes new POs and WOs were not showing up for almost 12 hours. The new chat help is terrible, you use MP terms and the response is "I didn't get that try again". You used to get a real person to help. You can do anything with BI if you are a programmer. We had Manager Plus Pro (CD Version) and that had much better reporting options that were built into the program. You don't have access to any advanced settings and must go through a customer support rep to talk you through or do for you. Alternatives considered [iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/) Reason for choosing Eptura Asset It fit our current purchasing procedures and fulfilled our work order and PM needs. Review Source MB Matthew B. Mechanic Automotive Used the software for: 2+ years ### "look for another program!" February 27, 2023 1.0 It's been pretty terrible, we've been over promised and under delivered. We have a long list of things they were supposed to do during our implementation of the software, We even got a "special assistant" to help complete our list, things are still left unanswered and completed. we just quit trying to deal with them and use the system the way they set it up.   Pros Nothing; nothing at all!! Cons all the constant bugs and no help from customer support. They will contact you with no solution, they tell you they will talk with an engineer and you'll never hear from them again. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Reason for choosing Eptura Asset we chose Managerplus because we thought it was going to be the better system and we were wrong! Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) well we thought since we had the old desktop verse of mangers plus and we hated Asset Essentials, we'd try the new lightning system and we were sadly disappointed. Review Source MS Mark S. Manager Environmental Services Used the software for: 2+ years ### "Best management software on the market " December 23, 2022 5.0 Plenty of room to grow into the program. All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Pros All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value. Cons Work orders are somewhat complicated for techs to complete. Switched from [AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/) Cost versus value. Needed custom programming to receive what I needed. Custom programming cost extra. Program was not user friendly. Pushed all users to cloud platform with large price increase Review Source JM Justin M. Shop Manager Construction Used the software for: 2+ years ### "Ease of Use" April 5, 2022 5.0 Efficient costing of unit maintenance to determine life cycles and assist with life cycle management; ease of use for a broad range of employees. Pros Work order generation from PM tracking is effortless; parts/labour allocation is seamless and efficient. Ease of use of the entire system is a big selling point for us, the layout is intuitive, adding/removing assets, tracking maintenance requirements are all simple tasks. Cons Work order tasks can be clunky - inability to modify task titles (IE - generic task groupings like "Electrical - Lamps/Wiring/Etc" or "Suspension"). Adding notes TO the task is effective but does not display with the task specifically, but on a separate section of the printed work order referencing the task number. Component specific or VMRS style coding would be more effective for tracking component failures and tasking of the technician assigned. Review Source DH Dale H. Maintenance supervisor Pharmaceuticals Used the software for: 2+ years ### "Slow and cumbersome to use" July 29, 2021 3.0 keeping track of assets and running costs its better that previous versions but still doesn't appear to be designed for our industry. Pros not easy to use a lot of things cannot be done or do not work in same way as previous versions Cons Does not integrate with tablets as well as we were assured it would, still slow and sometimes have to restart in order to see anything that was done recently. Works but .... still a lot of features that we requested are not available or do not work as we would like. Reason for choosing Eptura Asset $$ plus we had already been using it for several years before I arrived Review Source Response from Eptura August 5, 2021 Dale, As tough as it is to hear about these issues we sincerely appreciate you bringing them to our attention. Our goal is to give you a product that you love and your feedback helps us do that. We'll be in touch! -Nicholas B. Customer Marketing Manager RC Richard C. Supervisor Dairy Used the software for: 2+ years ### "Great Product, Customer Support has declined, Great for asset tracking" October 15, 2022 4.0 Having a centralized system to manage a large variety of assets, spread out geographically, while allowing for a uniformity of service protocols within the company is helpful. Pros The product itself is great for tracking assets and maintaining the history of that asset. I believe that this product is like many others and you get out of it what you put into it. The hardest part of developing a software like this in my opinion is making it simple and easy for the users to use and input relevant data, along with making that data easily accessible. M+ does a good job with this and has improved with its new platform in my opinion. Cons Customer support used to me stellar, it is no longer the case. Was really awesome being able to pick up the phone have an answer to a problem pretty quickly, was even worth it having to wait on hold for 20 minutes sometimes. Now it might take a week to get answers to a problem or help. The tutorial videos are helpful but don't replace a person. Review Source DT DAVE T. SR MECHANIC Public Safety Used the software for: 2+ years ### "HAPPY FIRE MECH" July 22, 2021 5.0 THIS IS A WELL ROUNDED ASSET AND MAINTENANCE PROGRAM. IT IS EASY TO USE, SUPPORT HAS BEEN EXCEPTIONAL Pros THE WAY REQUESTS AND WORK ORDERS INTERACT WITH EACH OTHER. THE NEW INSPECTION SOFTWARE IS A NICE TOUCH. Cons I WOULD LIKE TO SEE THE INSPECTIONS HAVE A OPTION TO CREATE A REQUEST INSTEAD OF A WORK ORDER. THE BAR AND QR CODE PRINTING TO A LABLE MARKER IS NOT THAT GREAT. Reason for choosing Eptura Asset THE COST AND HOW IT WAS SET UP Review Source Response from Eptura July 26, 2021 Thank you for the kind review! We will pass the kind words on to our support team. -Nicholas B. Customer Marketing Manager GN Gayla N. Maintenance Administrator Printing Used the software for: 2+ years ### "Getting everything done in one place" April 6, 2022 5.0 Overall we have had a positive experience Pros That everything we need to track the work done, parts used, labor added is in one place (there is a section for each item we need: work orders, purchase orders, assets, dashboard for managing etc.) Cons That I can't search a part from the notes section on the part number itself Review Source RF Rory F. Managing Director Retail Used the software for: 1-2 years ### "Best asset management software in the market" December 12, 2023 5.0 Pros We like how we can see everything in 1 place, makes everything easier and not have to switch to multiple platforms to get the information we need. use it for asset management, track inventory, manage vendors, putting in work requests - takes away the time consuming admin tasks. Cons Bit of a learning curve but once you get the hang of it it’s so beneficial for the company. Review Source Response from Eptura December 18, 2023 Thank you for your review of Eptura Asset, Rory. We're delighted to hear that it's making your life easier by consolidating all your data in one place and eliminating time-consuming tasks. We understand that there may be a learning curve, so we want to make sure you are aware that we have a wealth of resources available on our Knowledge Center (customer.eptura.com), including end-user training materials and helpful how-to guides. And if you ever need assistance on a specific topic, our support team is always ready to help. Thank you again for your feedback. The Eptura Team TT Terry T. Director Construction Used the software for: 2+ years ### "Asset management software" December 21, 2023 5.0 Pros It has helped streamline our asset management and minimize downtime across all our sites. The whole company can view performance of our assets, utilization rates, track work orders and status of them all in one portal. Our site managers use information to track costs and to budget for the future ultimately to figure out where we can save and where to invest. It’s help us meet company goals on sustainability. We can extract data and run reports on what we need to be able to make those decisions backed up by the data Cons Requires training to get teams up and running and familiar with it but if you put the time/effort into it you will start reaping rewards the more you put in the more you get out Review Source Response from Eptura December 27, 2023 Hi Terry, thanks for the great review! We're glad Eptura Asset has streamlined your asset management across sites and enabled data-informed decisions. To support your team's training needs, we recommend checking out our Knowledge Center (customer.eptura.com). It contains product guides, how-to guides, and best practices to help you maximize our system's potential. If you have any specific questions or need assistance, please reach out to us via the Support Portal. Our team is here to provide training and support as needed. The Eptura Team TH Tony H. Maintenance Contractor Consumer Goods Used the software for: 2+ years ### "The software works well. Set up was difficult. Accounts payables has issues." June 2, 2023 4.0 The software overall works well. Pros I like the software and its capabilities. I have used the software 10+ years and recently switched to Lightning from Classic. Cons It's nearly impossible to talk to a person. Our contact person for set up would take several days or weeks to reply.We are still having issues with Manager Plus accounts payable for 6+ months with our original renewal quote not being honored. A difference of $225.00. Review Source DM Dave M. HACCP Coordinator Food Production Used the software for: 2+ years ### "Don't purchase this software" February 27, 2023 2.0 Pros I wish I could say there was something I liked about this software, but no one from Maintenance Department through to Quality Assurance team like this software. It was chosen by our IT department and forced on the teams. Cons Inspection reports, Asset fields, Tracking, Inspection reports, generating inspections, Inspection gaps Reason for choosing Eptura Asset Didnt Review Source rM richard M. clerk 11 Automotive Used the software for: 2+ years ### "Lack of support " September 6, 2022 1.0 very negative Pros it is a good tool if it works the way manager plus team wants it to be - when introduced to the new M+ from our stand alone - it barely came out of development - if you work with ecel files and able to run a query - it provides alot of inof Cons to many interruptions - hear the same thing over and over for the last three years, we are working on a fix - yet they raise the price of the tool yearly - spend to much time to make it look "pretty" know that the tool has more than enough operating problems - training tools are not worth it - they give a 50 foot level and expect folks learn from it Reason for choosing Eptura Asset did not select - was already here Review Source JG John G. Assistant Fleet Manager Maritime Used the software for: 2+ years ### "Meant for vehicle fleets, but widely applicable" December 23, 2022 4.0 Pros \[SENSITIVE CONTENT\] is a fantastic account manager. She has always been available and determined to help us solve problems and answer any questions. Cons Inventory management is not as user friendly, accessible, or well rounded as we were hoping for. That being said, we still have a lot of implementation to do. Review Source SE Sean E. Maintenance Manager Warehousing Used the software for: 2+ years ### "Lexington Manufacturing" October 7, 2022 3.0 Horrible, I have been calling and emailing for over a month to receive an explanation of a rate increase from previous year as well as a signed copy of our upcoming contract for our accounting department. Without this I cannot issue payment. The lack of response is creating a issue that is making me look like I'm not following through and making some question my position in the company. Pros It was already established when I moved to this company. Cons The customer support is the worst I have ever worked with. Review Source AL Aaron L. Fleet, Building and Grounds Superintendent Government Administration Used the software for: 2+ years ### "manager plus" February 27, 2023 3.0 Pros cost for what we were needing, the preventative maintenance schedules Cons integration, customer support, have to use classic vs lighting for certain reports options etc ease of use. was told fuel import would flow alot better than it does Review Source mF mark F. Fleet Service Manager Government Administration Used the software for: 2+ years ### "Works but lacks customer support. Loss of data when changing from old Managers Plus to new "upgrade"" February 27, 2023 2.0 creating issues, nothing solved. Pros nothing, will not even update services after setting them up and perfoming them thru the w/o system. Cons they put a lot of bs graphs....to make it look like you're getting something. The system is a joke with the lack of support. They have a chat box which never understands your question, no live help!! Reason for choosing Eptura Asset we didn't have other as just stated, we crossed from your old product to this one. MISTAKE Review Source SW Shannon W. Fleet Manager Construction Used the software for: 2+ years ### "Manager Plus review" February 27, 2023 4.0 In house cost saving compared to out of house work completed Pros Ability to track work orders cost and mechanic efficiencies Cons customer support is not there only been contacted twice and was only when renewal was up and i questioned the support provided for the price increase. Reason for choosing Eptura Asset seemed real user friendlyand was promised lots of support. Review Source BO Bryan O. Sr. Mechanical Engineer Medical Devices Used the software for: 2+ years ### "Cant review the new software because its ridiculously difficult to get a quote for it ..." July 24, 2023 2.0 Significant room for improvement Pros That it is a little better than simply having an excel spreadsheet Cons Organization of the lists by different categories/types/fields/etc. was very limited and report creation was annoying for the normal consumer. Reason for choosing Eptura Asset Directors friend recommended the product so he forced it on us. Review Source RC Rick C. Fleet Management Administrator Utilities Used the software for: 2+ years ### "ManagerPlus" October 10, 2022 3.0 Our trucks are being maintained on a regular basis. Pros Periodic Maintenance module is excellent! Cons Inability to change work order layout on our own. Everything must go through ManagerPlus at an additional charge. Reason for choosing Eptura Asset Committee decision Review Source Similar Products Featured