# Page 3 | Eptura Asset Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Eptura Asset the right Maintenance Management solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125977/ManagerPlus/reviews --- Eptura Asset 3.9 (195) [View alternatives](https://www.capterra.com/p/125977/ManagerPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 3 - Reviews of Eptura Asset ## Showing most helpful reviews Showing 51-75 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Loral L. Trailer Breakdown Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Manager Plus" May 17, 2022 5.0 has made setting up our Inventory alot easier, Being able to see all our repair requests daily has made my job alot easier Pros User Friendly, training other employees on this system is easy Cons Doesnt work in sync with other software we use at our company Review Source CG Carissa G. Office Assistant Accounting Used the software for: 1-2 years ### "Honest Review" September 22, 2022 4.0 It is alright. I would want some changes to suggest to other people. Pros I enjoy that it schedules work orders and that I can track our inventory Cons It is very slow. The user interface is not the easiest to learn and work around. When creating work orders it can be a little slow and time tasking when trying to add parts. Review Source JB Josh B. Controls Engineering Medical Devices Used the software for: 2+ years ### "Classic was leaps and bounds better than the cloud app." September 28, 2022 3.0 Since switching to the cloud based application, the app has been buggy and less operable than classic. Pros The UI looks very polished and nice. Cons The alert boxes pop up over other buttons and you can't press the buttons until the alert boxes disappear. Review Source bJ brandon J. SHOP ADMIN Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "highly recommend but some things do need a little attention" February 27, 2023 5.0 i give the employees a 5 star review, very professional, even when I wasn't having fun at a few points. Pros product is very easy to use, however took longer to install than thought. frustrated at times. Cons how long it took to get everything right and ready to go Reason for choosing Eptura Asset steve from Luther Logistics runs it and is a good friend of mine and he likes it. Switched from [ProContractor](https://www.capterra.com/p/251833/ProContractor/) they weren't cloud based and wasn't easy to use. Review Source BV Brian V. Safety Director Construction Used the software for: 2+ years ### "Manager plus review" December 22, 2022 3.0 I would aay over all I like it but it needs improvement especially for what it cost. It surely is not super fast either it seems to need to buffer an awful lot. Pros Pros are that it is easy and quick to input data I like the most of the features offered. Cons I hate the bi it is extremely complicated and difficult to modify and use. To add the information that I want out of the program is not as easy as the old software. You have made it way too over complicated and time consuming. Review Source ZZ Zuneera Z. Quality & Compliance Manager Aviation & Aerospace Used the software for: 6-12 months ### "add some more features for ease of use " July 22, 2021 5.0 great! Pros ease of use ManagerPlus Knowledge Center is really helpful excellent customer support! 10/10 Traceability can go paperless Cons It would be nice to have the following features added to Lightning: Ability to link existing WOs to PO Ability to link Asset IDs to PO Certification Module added to the Lightning Platform instead of having to go to Classic Customizable WO Note Types as you did in Classic Option to hide some fields so you can customize what appears on the printed WO; example: if there are no "Parts" added to the WO Option to "Copy Asset" in Lightning Review Source Response from Eptura July 27, 2021 Thank you for the review, Zuneera! I will pass the kind words on to our team. Nicholas B. Customer Marketing Manager CM Christopher M. IT Engineer Food Production Used the software for: 2+ years ### "I am not able to get a hold of anyone." February 27, 2023 4.0 I have reached out to Sales, Support, and Customer service. I have left messages, I have emailed, and I have called. No one ever seems to answer the phone, reply to my emails, or voicemails.I can only wonder why that could be considering this software has been bought and passed around from company to company 3 times over the past 3 years. Pros It's cloud based and it is easy to navigate the menus. Cons It loads slow and doesn't always load the correct windows or reports. Review Source jC jhon C. fleet service Construction Used the software for: 1-2 years ### "Bad Experience" September 16, 2022 1.0 Data missing, poor technical support Pros Nothing from the first day the data that was transferred was not complete Cons nothing from the first day the data that was transferred was not complete Reason for choosing Eptura Asset I had no other choice Review Source GS Greg S. Systems Manager Construction Used the software for: 2+ years ### "Needs love from dev, can't get any." August 25, 2022 3.0 Pros Software was quick to implement, easy to train. Cons Doesn't integrate with many industry standard tools, reporting isn't intuitive. System is labor intensive without integration and getting any sort of support is atrocious. Review Source KM Ken M. Transportation Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great tool for fleet management and affordable." September 22, 2022 4.0 Manager Plus has been used in our school district for over 15-years and we have no thoughts of looking anywhere else. Great product with impressive follow through from their team. Pros Customer support!!! Great support from the team and usually have issues addressed within hours. Cons I wish some steps were easier to negotiate. Reason for choosing Eptura Asset n/a Review Source PM Pamela M. FIXED ASSETS Construction Used the software for: 2+ years ### "ManagerPlus Review" July 22, 2021 5.0 GREAT Pros OC AND REQUESTS ARE VERY USER FRIENDLY AND VERY HELPFUL FOR TRACKING ISSUES Cons LISCENCING FOR USERS OC WILL BE VERY EXPENSIVE Review Source Response from Eptura July 26, 2021 Thank you for the 5-star review, Pam! Nicholas B. Customer Marketing Manager AA Adam A. Computer System Administrator Utilities Used the software for: 2+ years ### "Solid and evolving software" November 3, 2017 5.0 It gives our fleet crew chance to manage all assets and be proactive with all schedule vehicle maintenance. Pros We started using Manger Plus 20 years ago when it was DOS based application. Over the years software has been converted to a user-friendly GUI application, users feedback was incorporated into product's functionality. You can create user defined custom fields which is very helpful. Great search engine. Recently we integrated it with our Active Directory, user can log in to the application with their Windows creds. Quick and responsive US based support is a BIG plus. Cons Sometimes reporting provides too much info. Besides that, it is a great product. 20 years in service and counting. Review Source GC Gerald C. Purchasing Officer Government Administration Used the software for: 2+ years ### "ZERO tech support, you're on your own. " August 23, 2022 2.0 Pros Nothing really. Cons Expensive software not to have any tech support Reason for choosing Eptura Asset We were already using Manager plus Pro and thought it would be an easy migration. Pro was a far better system than lightning. Also had tech support, not the case now. We now have a Bot for tech support. Review Source JS Jack S. Controller Construction Used the software for: 2+ years ### "Don't walk away from this software, Run!" September 15, 2022 1.0 To say that customer service was bad is not accurate because it would imply that customer service actually exists. I personally tried unsuccessfully for months to speak to someone in sales or customer service regarding availability of modules that would tie with our vendor system. I could not get a call back or email response. My first attempts were during the height of Covid so I tried to be patient. After several months, I gave up on them. Pros I'll let you know when I find something I like Cons The entry of new pieces of equipment was cumbersome and customer service would not respond to our efforts to find a better way to add each new item. Reason for choosing Eptura Asset One of our managers had some experience with ManagerPlus at a former job and recommended it. Review Source DL Dawn L. Administrative Assistant Utilities Used the software for: Less than 6 months ### "Manager Plus Pro review" October 18, 2016 5.0 I've been using this product for approximately 8 years now. I only use the work order, log and asset modules. We tried using the inventory module, however it does not function they way we would need it to, to serve our purpose. The module for assets is great. I would say it probably stores more info than we actually need. The work order and log modules I basically use on a daily basis. Over all I am satisfied with their functionality. I also like that this program hardly ever crashes or has technical issues. That to me, is a huge plus! Pros Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs. Cons I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ). Review Source PN PHONG N. IT SPECIALIST Government Administration Used the software for: 6-12 months ### "ManagerPlus is all we need...." July 26, 2021 5.0 Pros The web based version and reporting is awesome using BI. Cons Standard reporting is ugly and useless. There's no printing option on the go. Review Source JL John L. Facility Manager Aviation & Aerospace Used the software for: I used a free trial ### "Not for manufacturing " December 22, 2022 2.0 Just not built for manufacturing. Never got any support to make it work. Help was on west coast, we are on east coast. Pros Nothing, it never worked. Never got any help. Cons Not built or setup for manufacturing. No service or customer support after 5 PST, we are in CST. Never got help. Reports dont work. Needed downtime dashboard, yo never got one. Reason for choosing Eptura Asset thought it would work Review Source RS Ryan S. Director of Maintenance and Facilities Government Administration Used the software for: 6-12 months ### "Follow up " August 16, 2022 5.0 Works great for my department Pros The use ability and use friendly aspects Cons That it isn't able to send follow up emails to ones that submit the work request. Reason for choosing Eptura Asset The graphics are nice and the easy to use setup Review Source CB Charles B. Building Operations Manager Used the software for: ### "CMMS wel worth the cost" January 14, 2016 5.0 ManagerPlus provide monitoring and controlling of the DC Court's Equipment Preventative Maintenance Program. We are using the cloud version of the program and recently added the mobile application. Implementation was straight forward even with over 1000 assets and last month generated over 100 work orders from the Preventive Maintenance Schedules. There are a numerous benefits that our organization is getting by using this software. We were able to consolidate all equipment information. We successfully used the Work Order module for some time and now are in the process of implementing the schedules and inventory modules. For the basic user the simplicity of the program does not represent a challenge once is familiar with its layout. From the administrator perspective is a little more challenging but once the assets are uploaded the program offers a number of ways to review the data. Information can be viewed in the screen or there a number of reports that can be generated from the different modules. The reports also can be customized with some limitations. Data can be arranged in different ways but settings are not maintain once the page is reload. The mobile application is basic and is more challenging to navigate. It should be and option to key in the asset number for review; the only option to get asset information is by barcode scanning. We trying to find out the best way to display work orders and looks like this will be possible by setting up favorites. The customer support is excellent. Calls are always answered in a timely manner and the operator always provide the necessary information to solve the problem. The on-line support offers a number of videos and training opportunities. Overall is a great software Review Source JH J.C. H. Sr. Process Engineer Used the software for: ### "Good experience with Manager+" September 30, 2015 4.0 Pros: Manager+ was one of the few CMMS packages out there that still supports a software client installation with an option to host the database on our own server. Most of the competition now only offers web browser based systems that are often clunky and slower to load, plus many require costly subscriptions with cloud-only licensing schemes. Manager+ licensing strategies are all very straight forward, and while they do offer cloud hosting and a browser based interface along with a client option, you can host the database on your own server to avoid the subscription costs. The client interface runs quickly on a average PC, plus its intuitive and easy to learn without being watered down. Manager+ offers informative and helpful training as an option that is well worth the cost. Their tech support has also been top notch. Cons: On the flip-side, their "notify" module provides automatic e-mail notifications and reports which can be useful, but functionality is admittedly very limited in capability since it operates only on predefined templates, offering nearly no opportunity for customization. Only a few of the templates can be sent to non-user email addresses. I'd really like to see more customizable e-mail notifications along with the ability to send any report automatically to any email address. I'm told that their plan is to continue to develop this fairly new notify module, which is good news since it's the only real weak point of the product. Conclusion: We spent a lot of time evaluating the pros and cons of Manager+ vs. their competition, and for our needs, I'm totally confident that Manager+ was a great choice. All things considered, I've been very happy with this product. Review Source GB Greg B. CIO Plastics Used the software for: Less than 6 months ### "Your customer support team needs a lot of help" September 16, 2022 5.0 Dealing with those who represent ManagerPlus has been difficult at times. The lack of response and a sense of urgency are lacking. Pros The software is wonderful. It is easy to use and figure out. Very fast and responsive. Cons The customer support is terrible. They are slow and do not communicate well. Review Source CM Carolyn M. Admin. Assistant III Automotive Used the software for: 2+ years ### "Manager Plus Pro" February 10, 2017 4.0 It is very expensive for the annual Customer Support that I might use once per year; but if you do utilize customer Service they are excellent. It is not a very user friendly program as errors are easy to make, and very difficult to correct. Pros Very versatile for various tracking record keeping. The screen set up is very easy to see/read (this is not true with a different new software i am using, so I do appreciate Manager's screen) Cons Very easy to make errors, very difficult to correct errors. Review Source SO Steven O. Parts Manager Automotive Used the software for: 6-12 months ### "Parts Manger" October 13, 2022 2.0 Not Pros This software is nothing but trouble for what I use it for. Where I could bring up a unit number and look at all its history with ease with the old program, now you have to go to lightning and spend time searching and searching and it does not even retain old entered part numbers. Overall is a disappointment. Cons Everything about this program is not user friendly to a old person like me. Review Source RR Rob R. Fleet Manager Mining & Metals Used the software for: Less than 6 months ### "Horrible" September 15, 2020 1.0 We provided the necessary information requested for implementation, and after 4 months we still did not have a usable system. Tremendous amount of emails back and forth, conference calls with software personal that was not familiar with the product/industry. Our contract and kick off details were never possible, as the software would not support our discussed needs. We were given "work arounds" that would be severely time consuming, and they stated we would need to purchase additional licenses that we did not need in order to continue with the software. Spoke with \[SENSITIVE CONTENT HIDDEN\] about stopping our services as after $3500 we still were not able to use it, as she agreed. After a few weeks of no communication they decided there was no refund. Poor knowledge of the industry and product on the implementation side of the company, and complete disconnect on the sales side of the company after they received their funds. Pros Had a great sales pitch, professional appearance Cons It did not work, as in we were never able to use the product. Alternatives considered [Fleetio](https://www.capterra.com/p/120855/Fleetio/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Review Source Response from Eptura October 1, 2020 Thank you for your feedback, Rob. As hard as it is for us to hear we didn't meet expectations, we always want to know how we're doing so we can continue to improve. We're sorry we let you down and will keep working with you to address your pain points. JS Jessica S. Managers Plus Admin Food Production Used the software for: Less than 6 months ### "Managers Plus Admin" April 18, 2023 4.0 Its a great program to track and create a history for each asset. Pros Ability to organize Assets with ease and comfort. Cons How long it takes to earn the ins and outs of the program. Review Source Similar Products Featured