# Tazio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tazio the right Recruiting solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125992/Tazio/reviews

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Tazio

4.3 (24)

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Last updated March 13th, 2026

# Reviews of Tazio

Ease of use

4.2

Customer Service

4.6

## Pros and Cons in Reviews

TJ

Tracy J

Head of Recruitment DeliveryHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Report pulling is difficult to do, there are no help options to help you utilise the information more“

June 15, 2022

HB

Hannah B

Campaign CoordinatorOnline Media, 201 - 500 employeesUsed the software for: More than 2 years.

“There are certain clauses that make Tazio work less effectively (it works not at all in fact), such as having extra tabs open/saving Tazio as a book mark/clicking on event links in stead of copy and pasting into browser (this is advice from the customer service team), these little time saving tips stop Tazio from working completely - why?“

October 8, 2020

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ali A.  
Recruitment Manager - (UK/US)  
  
Used the software for: Less than 6 months

### "Strong customer support. Including the CEO being hands on. "

April 18, 2018

4.0

So much easier to actually book in interviews. We have a large collection of candidates who submit their profiles to DigitalGenius.

Pros

Quick, easy and simple to use. Link is easy to access. Majority of candidates have actually mentioned this is much easier to have a first stage interview.

Cons

Sometimes candidates get a little confused on what to expect. Not a major deal but I would suggest a little more information to the candidate taking the video beforehand would be great. Perhaps like a minute demo.

Review Source

Response from Tazio Online Media

April 19, 2018

Ali, we have a candidate guide which can be sent out with the interview invite. I'll send you a DigitalGenius branded version. You may also want to add an example question at the start of your interviews to help candidates get comfortable with the process. Tom

SE

Sian E.  
Senior and Team Leader  
Marketing and Advertising  
Used the software for: 2+ years

### "Recommend A\*"

January 20, 2025

5.0

Liked the system, easy to use, easy to upload and manage job postings.

Pros

Tazio was user friendly for internal and external

Cons

No cons whilst using it, any issues were fixed quickly and efficiently

Review Source

Response from Tazio Online Media

January 21, 2025

Hi Sian, Thank you so much for your positive review! We're thrilled to hear you've had a great experience with Tazio. If there’s ever anything we can do to further support you, please don’t hesitate to reach out. We're always here to help! Thanks again, Emily @ Tazio

HB

Hannah B.  
Campaign Coordinator  
Online Media  
Used the software for: 2+ years

### "Time Consuming! "

October 8, 2020

2.0

It is extremely time consuming as we spend so much time manually fixing problems and helping candidates/colleagues/assessors to log in. We also spend A LOT of time on the phone/emailing customer services. There are certain clauses that make Tazio work less effectively (it works not at all in fact), such as having extra tabs open/saving Tazio as a book mark/clicking on event links in stead of copy and pasting into browser (this is advice from the customer service team), these little time saving tips stop Tazio from working completely - why? It is also not widely known about these until you speak to the customer service team so external candidates/assessors/colleagues think the system is broken.

Pros

Once you know the system - it is fairly easy to navigate.

Cons

Constant log in problems with candidates/assessors Constant bugs with downloading reports Time consuming Tim saving tips (bookmarks/clicking on event links) make Tazio not work

Reason for choosing Tazio

I came in to the company when Tazio was already being used successfully. We have then taken Tazio on to a new project within the last year where it is being used much less successfully.

Review Source

TJ

Tracy J.  
Head of Recruitment Delivery  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Using for benchmarking applicants for work "

June 15, 2022

4.0

it helps us to benchmark applicants with real life scenarios they could face in their role before they go to interview and also gives us a good idea of the English language understanding

Pros

Easy to use, marking is easy and the process is simple for applicants to use

Cons

Report pulling is difficult to do, there are no help options to help you utilise the information more

Review Source

SC

Sheridan C.  
Technical Support Coordinator  
Government Administration  
Used the software for: 2+ years

### "Tazio for assessing potential recruits"

June 14, 2022

4.0

Pros

Tazio is critical for our assessment process. Assessors mark candidates, candidates read briefs and conduct their written tests amongst other elements. The importing of candidates is simple to use.

Cons

Tazio goes down alot, which impacts candidate experience, there are also alot of issues that show up, including assessor scores and comments deleting themselves, showing as failed when it should be passed.

Review Source

LC

Louise C.  
Recruiter  
Construction  
Used the software for: 1-2 years

### "Tazio"

June 23, 2022

3.0

Pros

Jo at Tazio is fantastic, she is a real asset and deals with an queries promptly Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates

Cons

I fell like Tazio have fell behind in comparison to other video interviewing platforms that we use, not be able to use it on a mobile phone has meant a huge number of candidates interviews came through but were incomplete. For the target audience (grads and apprentices) this may would the device they would most likely use

Review Source

Response from Tazio Online Media

June 24, 2022

Hi Louise, thanks for your review and comments. We're aware of the issue with video interviews being completed on iPhones which was introduced with a recent iOS update. We're currently working on a fix for the problem which is affecting about 5% of candidates and will be releasing an update shortly.

JB

Joanne B.  
Director  
Human Resources  
Used the software for: 2+ years

### "Amazing Tazio"

June 14, 2022

5.0

A very positive experience.

Pros

The ease of navigation and how user friendly it is.

Cons

No dislikes. I like everything Tazio has to offer.

Reason for choosing Tazio

Best option.

Review Source

SW

Sarah W.  
Project Manager  
Executive Office  
Used the software for: 1-2 years

### "Tazio Review"

June 14, 2022

4.0

Pros

Features I use are mostly psychometric testing and online assessments.

Cons

If something is not fully built, the manual entering of information to ensure it is all correct and set-up.

Review Source

CW

Craig W.  
Recruitment Co-ordinator  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Tazio"

July 5, 2022

5.0

Very good :)

Pros

Really helpful staff. Always there when you need them. Knowledgeable and always willing to help. Also a fast response time :)

Cons

I think it's our software (Talentlink) that could marry up with Tazio better as there are times when we can't access Tazio because the link is missing on our own system, so we can't mark the person unless we login to admin on Tazio. I think it's our system though not Tazio.

Review Source

LH

Lauren H.  
Emerging Talent Recruitment Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Does the job well, although the interface for candidates looks very basic!"

June 24, 2022

4.0

Pros

\- Very friendly and helpful team - Assessments are fairly straightforward to set up - Platform itself is intuitive and easy to use/navigate - we have assessors who first see it five minutes before an assessment centre starts and they can pick it up straight away after they've had a few clicks around - Good value for money

Cons

\- The interface is very basic-looking to candidates and could be brought a bit more up-to-date - Making changes once something is set up can sometimes be a bit of a challenge - We do find we have to spend some time trying to help assessors log in sometimes, with errors occurring for reasons we can't seem to establish. Some of the errors we have learnt about though and have managed to prevent happening again.

Review Source

TK

Tracey K.  
Senior Project Manager  
Human Resources  
Used the software for: 2+ years

### "Not applicable "

June 14, 2022

5.0

Overall experience has been good

Pros

Modern and easy yo use both from a user and an administrator point of view

Cons

Sometime updates are made without telling the administrator which causes issues delivering a project

Reason for choosing Tazio

Not applicable

Review Source

MA

Michael A.  
Recruitment and Onboarding Officer  
Public Safety  
Used the software for: 1-2 years

### "Feedback"

October 16, 2020

4.0

Good, easy to use system.

Pros

As a user of the system, i do find it easy to use

Cons

As a user i understand the system does most of whats needed. Its all about the configuration / settings that are applied, so i cant think of any cons at this point.

Review Source

RS

ROBERT S.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great tool, slightly clunky at first but Customer Service is excellent"

October 8, 2020

5.0

\* Tazio has helped us to offer a new solution during the COVID era \* We've had our 'teething issues' but the CS staff have been excellent

Pros

\* Good features \* Great Customer Service staff \* Excellent library of help information \* Good value for money \* Good for HR and clients that use traditional assessment centres

Cons

\* Once you publish a project you cannot amend (you have to duplicate and republish) \* Currently heavily using Flash which is becoming unsupported by Chrome in Dec 2020. I know that Tazio have alternatives in development

Reason for choosing Tazio

\* Nice people that pitched to us, understood our needs and were not overly pushy \* The guy that runs the business is very knowledgeable on technology and HR issues

Review Source

VR

Verified Reviewer  
Recruitment Resourcer  
  
Used the software for: Less than 6 months

### "Very efficient "

June 18, 2018

5.0

Being bale to screen candidates autonomously.

Pros

Very good software, easy to follow and understand. Each drop down is very quick and helpful. And its great save the questions.

Cons

Can sometimes be slow and navigating candidates can be slow when you try and put in a new candidate name and it reloads

Review Source

VR

Verified Reviewer  
Head of IT  
  
Used the software for: Less than 6 months

### "Simple to integrate and very helpful support."

June 12, 2018

4.0

Pros

We have found Tazio to be very easy to implement and Tazio's technical support was extremely helpful.

Cons

The candidate feedback pages could be improved. We ideally want to be able to embed a cut down version of the feedback page into our application.

Review Source

DG

Davd G.  
Director  
Human Resources  
Used the software for: 1-2 years

### "Great support"

June 23, 2022

4.0

Pros

Support from internal team. Flexibility re our requirements

Cons

Overly complex to administer candudstes

Reason for choosing Tazio

Flexibility

Review Source

CJ

Catherine J.  
PTL  
Human Resources  
Used the software for: 1-2 years

### "Tazio - Review"

October 8, 2020

5.0

Pros

Administrator access. Ease of use. Reporting

Cons

Not flexible enough with some client requirements like sending candidate reminders

Review Source

JN

Joanna N.  
Talent Administrator and Coordinator  
Human Resources  
Used the software for: Less than 6 months

### "Met the expectations for the needs in the process"

June 23, 2022

4.0

Pros

It was easy to use, very straight forward, and fast customer service

Cons

very restricted format to add candidates into the event, but once mastered then it wasnt a problem later on

Review Source

AL

Ana L.  
Recruitment Coordinator  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Tazio Review"

October 16, 2020

4.0

Pros

I like how easy to is to use. from the candidate experience as well as our professional experience.

Cons

Sometimes when looking at the videos, the quality isn't the best.

Review Source

AM

Agnieszka M.  
HR Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Assessment Center "

June 27, 2022

4.0

Pros

Tak for candidates, assessment of cabdidates.

Cons

Reporting. To many things to do to get reportort.

Review Source

MK

Maqsood K.  
Lawyer  
Legal Services  
Used the software for: 6-12 months

### "user guide"

June 27, 2022

5.0

Pros

all interviews in one place, easy to navigate

Cons

videos on occasions would freeze, therefore this need working on

Review Source

fT

francesca T.  
Operations Manager  
E-Learning  
Used the software for: 6-12 months

### "One of the very best options out there!"

July 20, 2017

5.0

Able to only put through candidates for interview that are really able to present themselves professionally.

Pros

It's amazingly simple to use. The candidates understand it. No downloads necessary. Lots of different functions and interview methods available. Easy to modify templates. No glitches, no down time, it always works. The customer care is fast, responsive and often out of hours. If you need an adjustment or addition they listen and alter things if they can. I longlisted several systems before deciding this one was the one to buy and we are all really pleased with it!

Cons

Screen share. It would be so so useful. I know it's in the pipeline and I'm really looking forward to being able to offer it to candidates.

Review Source

AH

Alexandra H.  
Resource coordinator  
Human Resources  
Used the software for: 1-2 years

### "Video interveiws"

October 14, 2020

4.0

Pros

It is a very useful and easy way to mark and assess video interviews. Easy to use.

Cons

None as such. The product is easy to use for the most part.

Review Source

CW

Carl W.  
Finance Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "From the offset the team at Tazio were very helpful and got us onboarded very quickly"

April 18, 2018

4.0

Helped with our recruitment process and deal with the volume of applications we receive.

Pros

The ease of use for both us for hiring and for the candidate submitting the application. We did not require long training sessions to use the product.

Cons

Only small comment would be, that I am not a fan of the "Lets get started" pop up when you first log in. But this is such a small point on a great product.

Review Source

Response from Tazio Online Media

April 19, 2018

Carl, You can tick a box in the bottom left hand corner of the pop up to stop it displaying each time you login. Tom

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