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Pros
Jo at Tazio is fantastic, she is a real asset and deals with an queries promptly. Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates.
The ease of navigation and how user friendly it is.
Great Customer Service staff. Excellent library of help information.
Very good software, easy to follow and understand. Each drop down is very quick and helpful.
Cons
Constant log in problems with candidates/assessors. Constant bugs with downloading reports.
It is also not widely known about these until you speak to the customer service team so external candidates/assessors/colleagues think the system is broken.
Once you publish a project you cannot amend (you have to duplicate and republish). Currently heavily using Flash which is becoming unsupported by Chrome in Dec 2020.
Sometimes candidates get a little confused on what to expect.
Showing Most Helpful
Showing 23 of 23 reviews
"Strong customer support. Including the CEO being hands on. "
Overall: So much easier to actually book in interviews. We have a large collection of candidates who submit their profiles to DigitalGenius.
Pros: Quick, easy and simple to use. Link is easy to access. Majority of candidates have actually mentioned this is much easier to have a first stage interview.
Cons: Sometimes candidates get a little confused on what to expect. Not a major deal but I would suggest a little more information to the candidate taking the video beforehand would be great. Perhaps like a minute demo.
Vendor Response
"Using for benchmarking applicants for work "
Overall: it helps us to benchmark applicants with real life scenarios they could face in their role before they go to interview and also gives us a good idea of the English language understanding
Pros: Easy to use, marking is easy and the process is simple for applicants to use
Cons: Report pulling is difficult to do, there are no help options to help you utilise the information more
"Time Consuming! "
Overall: It is extremely time consuming as we spend so much time manually fixing problems and helping candidates/colleagues/assessors to log in. We also spend A LOT of time on the phone/emailing customer services. There are certain clauses that make Tazio work less effectively (it works not at all in fact), such as having extra tabs open/saving Tazio as a book mark/clicking on event links in stead of copy and pasting into browser (this is advice from the customer service team), these little time saving tips stop Tazio from working completely - why? It is also not widely known about these until you speak to the customer service team so external candidates/assessors/colleagues think the system is broken.
Pros: Once you know the system - it is fairly easy to navigate.
Cons: Constant log in problems with candidates/assessors Constant bugs with downloading reports Time consuming Tim saving tips (bookmarks/clicking on event links) make Tazio not work
"Tazio for assessing potential recruits"
Pros: Tazio is critical for our assessment process. Assessors mark candidates, candidates read briefs and conduct their written tests amongst other elements. The importing of candidates is simple to use.
Cons: Tazio goes down alot, which impacts candidate experience, there are also alot of issues that show up, including assessor scores and comments deleting themselves, showing as failed when it should be passed.
"Amazing Tazio"
Overall: A very positive experience.
Pros: The ease of navigation and how user friendly it is.
Cons: No dislikes. I like everything Tazio has to offer.
"Tazio"
Pros: Jo at Tazio is fantastic, she is a real asset and deals with an queries promptly Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates
Cons: I fell like Tazio have fell behind in comparison to other video interviewing platforms that we use, not be able to use it on a mobile phone has meant a huge number of candidates interviews came through but were incomplete. For the target audience (grads and apprentices) this may would the device they would most likely use
Vendor Response
"Tazio Review"
Pros: Features I use are mostly psychometric testing and online assessments.
Cons: If something is not fully built, the manual entering of information to ensure it is all correct and set-up.
"Tazio"
Overall: Very good :)
Pros: Really helpful staff. Always there when you need them. Knowledgeable and always willing to help. Also a fast response time :)
Cons: I think it's our software (Talentlink) that could marry up with Tazio better as there are times when we can't access Tazio because the link is missing on our own system, so we can't mark the person unless we login to admin on Tazio. I think it's our system though not Tazio.
"Does the job well, although the interface for candidates looks very basic!"
Pros: - Very friendly and helpful team - Assessments are fairly straightforward to set up - Platform itself is intuitive and easy to use/navigate - we have assessors who first see it five minutes before an assessment centre starts and they can pick it up straight away after they've had a few clicks around - Good value for money
Cons: - The interface is very basic-looking to candidates and could be brought a bit more up-to-date - Making changes once something is set up can sometimes be a bit of a challenge - We do find we have to spend some time trying to help assessors log in sometimes, with errors occurring for reasons we can't seem to establish. Some of the errors we have learnt about though and have managed to prevent happening again.
"Not applicable "
Overall: Overall experience has been good
Pros: Modern and easy yo use both from a user and an administrator point of view
Cons: Sometime updates are made without telling the administrator which causes issues delivering a project
"Feedback"
Overall: Good, easy to use system.
Pros: As a user of the system, i do find it easy to use
Cons: As a user i understand the system does most of whats needed. Its all about the configuration / settings that are applied, so i cant think of any cons at this point.
"Great tool, slightly clunky at first but Customer Service is excellent"
Overall: * Tazio has helped us to offer a new solution during the COVID era * We've had our 'teething issues' but the CS staff have been excellent
Pros: * Good features * Great Customer Service staff * Excellent library of help information * Good value for money * Good for HR and clients that use traditional assessment centres
Cons: * Once you publish a project you cannot amend (you have to duplicate and republish) * Currently heavily using Flash which is becoming unsupported by Chrome in Dec 2020. I know that Tazio have alternatives in development
"Very efficient "
Overall: Being bale to screen candidates autonomously.
Pros: Very good software, easy to follow and understand. Each drop down is very quick and helpful. And its great save the questions.
Cons: Can sometimes be slow and navigating candidates can be slow when you try and put in a new candidate name and it reloads
"Simple to integrate and very helpful support."
Pros: We have found Tazio to be very easy to implement and Tazio's technical support was extremely helpful.
Cons: The candidate feedback pages could be improved. We ideally want to be able to embed a cut down version of the feedback page into our application.
"Great support"
Pros: Support from internal team. Flexibility re our requirements
Cons: Overly complex to administer candudstes
"Tazio - Review"
Pros: Administrator access. Ease of use. Reporting
Cons: Not flexible enough with some client requirements like sending candidate reminders
"Met the expectations for the needs in the process"
Pros: It was easy to use, very straight forward, and fast customer service
Cons: very restricted format to add candidates into the event, but once mastered then it wasnt a problem later on
"Tazio Review"
Pros: I like how easy to is to use. from the candidate experience as well as our professional experience.
Cons: Sometimes when looking at the videos, the quality isn't the best.
"Assessment Center "
Pros: Tak for candidates, assessment of cabdidates.
Cons: Reporting. To many things to do to get reportort.
"user guide"
Pros: all interviews in one place, easy to navigate
Cons: videos on occasions would freeze, therefore this need working on
"One of the very best options out there!"
Overall: Able to only put through candidates for interview that are really able to present themselves professionally.
Pros: It's amazingly simple to use. The candidates understand it. No downloads necessary. Lots of different functions and interview methods available. Easy to modify templates. No glitches, no down time, it always works. The customer care is fast, responsive and often out of hours. If you need an adjustment or addition they listen and alter things if they can. I longlisted several systems before deciding this one was the one to buy and we are all really pleased with it!
Cons: Screen share. It would be so so useful. I know it's in the pipeline and I'm really looking forward to being able to offer it to candidates.
"Video interveiws"
Pros: It is a very useful and easy way to mark and assess video interviews. Easy to use.
Cons: None as such. The product is easy to use for the most part.
"From the offset the team at Tazio were very helpful and got us onboarded very quickly"
Overall: Helped with our recruitment process and deal with the volume of applications we receive.
Pros: The ease of use for both us for hiring and for the candidate submitting the application. We did not require long training sessions to use the product.
Cons: Only small comment would be, that I am not a fan of the "Lets get started" pop up when you first log in. But this is such a small point on a great product.
Vendor Response