# The Housing Director Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Housing Director Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/126018/The-Housing-Director

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# 

 The Housing Director Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Housing Director

## What is The Housing Director?

The Housing Director helps you to quickly and efficiently manage your residential process regardless of the size.

## What is The Housing Director used for?

[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for The Housing Director?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.adirondacksolutions.com/&name=The Housing Director)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Housing Director

4.1 (7)

VS.

[4.6 (615)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (7)

Ease Of Use

4.4 (615)

Value For Money

3.0 (2)

Value For Money

4.6 (511)

Customer Service

3.0 (2)

Customer Service

4.7 (592)

## The Housing Director alternatives

[4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126018/The-Housing-Director/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Maintenance Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Payment Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Vacancy Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Keep track of vacant properties

Credit Check

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Residential Properties

For residential properties

The Housing Director 6 features

Create, manage, and send invoices or bills to customers

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Manage, maintain and track the performance of assets and equipment

Accept, record, and reconcile financial transactions

For residential properties

Keep track of vacant properties

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We can help you find the software with the features you need.

Features

3.9 (7)

3.9

Based on 7 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.0 (2)

3.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

3.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (2)

3.0

Based on 2 reviews

## User reviews

Overall rating

4.1

Based on 7 reviews

Filter by rating

5(4)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KT

Kathryn T.

Assistant Director of Community Accountability

Higher Education

### "Used it for 7 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2023

I personally loved THD. Having the ability to check students in and out via my phone is great. Having all the information that I need at the moment at my fingertips whether it is via cell phone or laptop was crucial for my former role in Residence Life. I think once you get to understand the system and what functions you will use, THD is a wonderful software.

Pros

Personally, as a former Residence Life professional I have loved using The Housing Director. THD offers so much to professionals that run college dorms or other properties. A few of my favorite features are the ability to know in real-time who lives in what room at that moment, the ability to pull reports to gather information for your office, as well as billing. Billing within THD is very easy and user-friendly especially if you have to remove any billing. There is also the ability to have it on your phone, so this is great for student staff that may be given access to this.

Cons

In my experience, THD has crashed a few times when we needed it the most, but their IT team tries to fix the issues as soon as they can. To new users, it may take a while to get used to the system and all the features, as it can be a complex system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rachel W.

AI Conversation Design

Telecommunications

### "Housing Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 30, 2023

Pros

The Housing Director is pretty intuitive and not super hard to understand.

Cons

It took forever for it to load. It would sometimes take up to 5 mins.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Residence Director

Higher Education

### "User friendly!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 30, 2020

Pros

Overall, I enjoyed my experience using The Housing Director! It was a very user friendly and easy to play with software that allowed me to get what I wanted, when I wanted. Pulling reports, check-ins and check-outs, etc. we’re quite easy to do and accessible via my desktop or even on mobile.

Cons

At times it felt that the software lacked features that make other housing softwares great - it was very easy to use but at the cost of being a bit simplistic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jaycee K.

Residence hall manager

Higher Education

### "The Housing Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 22, 2020

Pros

I don’t often use the administrator side but when I use the mobile side, it’s amazingly easy. We teach our staff how to use it and I love how easily updated it stays.

Cons

I feel like the administrator side is very clunky. I hate having to generate reports with it as I’m always afraid I’m going to mess with something I shouldn’t be. I wish this side was more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

mike p.

academic advisor

Higher Education

### "Excellent product for all your housing and room assignment needs in residence halls"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 9, 2020

It was and is a superb product for all your housing, assignments, and billing needs.

Pros

I used to use this software when I was a housing/residence life coordinator. It was extremely helpful for assigning roommates (based on survey questions), as well as performing room changes and assignments throughout the year. It was great for billing purposes, as well.

Cons

Nothing! Really :) It was great and super easy to learn and to use. Highly functional and practical, and made operations management a breeze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Apartments Coordinator

Higher Education

### "Not a Fan"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 12, 2019

For lease agreements I would not recommend utilizing this software, and would not recommend using this to manage two different types of agreements/billing cycles like we were.

Pros

I truthfully think that this is a great software if you are billing on residence hall terms, or have ALL housing options on the same billing terms or same license agreements. For our residence halls, this was a great option as far as what we needed for billing, due dates, etc. For our on campus apartments that were on lease agreements instead of license agreements, this did not meet our needs.

Cons

This was impossible to use for our apartments. We could not make billing work, due dates, room configurations, split billing, or anything work it felt like. We had to do all utility charges by hand because we could not make THD "talk to" the billing we used for the utility fees. Setting up room configurations was an absolute nightmare; we had students or room or bed spaces disappear for no reason. The patch updates we would get were an absolute mess, too. The data was so skewed and inaccurate from reporting that my staff and I literally had to keep an excel spread sheet which we manually updated (yes, utter nightmare) so we could have accurate data to refer to. Again, though, this was for the apartments at our university; res halls had a wonderful experience with this as far as billing, room set up, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rachael A.

Administrative Assistant

Higher Education

### "Okay housing software "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 26, 2018

Pros

It has many functions and a lot of capabilities in terms of rooms, buildings, and sizes. Pairs well with other Adirondack softwares

Cons

Very overwhelming. Training is extensive, and it feels like you have to jump through hoops to make changes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/126018/The-Housing-Director/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)