Jenzabar

Jenzabar eLearning


3.5 / 5
9 reviews

Who Uses This Software?

Higher Education Institutions.


Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Jenzabar
  • www.jenzabar.com/

About Jenzabar eLearning

With Jenzabar eLearning, your instructors can offer more dynamic, engaging learning environments - and develop creative learning spaces that engross students.


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Jenzabar eLearning Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing

Jenzabar eLearning Reviews Recently Reviewed!


Disappointing

Nov 01, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I cannot think of anything this product offers that is not found in most learning management systems.

Cons: Cumbersome to use (if you're used to a system like Blackboard, it's like going form riding a Harley to riding a tricycle), glitchy, too much down-time, not trustworthy

Overall: eLearning is cumbersome and time-consuming from the faculty side; I am an IT instructor at the collegiate level. The system involved several updates throughout the semester, and we often experience issues after an update. In August, the system crashed the first week of classes. We had to recreate over 500 courses. It was a nightmare. I am still working weekly to recreate as I go. In mid-October, we began experiencing some of the same issues we had prior to the August crash. Jenzabar support did not respond. We had another crash on October 28; this time, we "only" lost about a day's worth of work, and the system was down for two days while the latest backup was restored. The system went down again for a short time on October 31. It is very frustrating, and I would not recommend this system to anyone.

Recommendations to other buyers: I do not recommend it.

This software takes some time to get the hang of but once you do it is fairly straightforward.

Apr 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There are endless amounts of different reports that you can run to refine your search to the specific criteria that you would like. It is very easy to input information and conversations that you have had with clients so that you can look back and see your history with them.

Cons: Sometimes my Jenzabar will stop working and I need to quit the program and open it back up again if I stepped away from my desk for too long. I am not sure if this problem stems from the software or from my personal computer.

Overall: Easily organize vasts amounts of information that you can access simply and efficiently.

Jenzabar is one of very few that works fairly well for clock hour schools.

Apr 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to customize features to meet unique needs is top notch, and their support team is highly responsive.

Cons: Still some inconsistency in processing data under unique needs for a clock hour school. Particularly when applying updated we will experience a "regression" on customized items when they interact with an update from time to time.

Overall: Shared real time data - quality student transcripts and attendance reports.

JENZABAR Review

Nov 09, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Jenzabar allows us to set up events/classes and track those who register, as well as copy over previous events/classes to the next term.

Cons: I think Jenzabar can be a confusing if you do not use it often or have to take over a task that someone else has started. It seems for our department those who work in it daily seem to use it well, but still don't like it. While others, including myself, only use it a few times per term to set up several events/classes and then don't touch it again for weeks.

Overall: We need something that will work with two different systems and two different department's needs (for-credit and non-credit). It has been a really good "go between" for us when we have needed to connect the two systems data. And our management must be pleased with it, because although we have switched some functions from other software to new applications (software), the functions/tasks that have been in Jenzabar are still using it. Which would tell me that for our unique needs it is doing the job and for the right amount of cost, or they would have switched to a different program when they switched our other functions.

Very challenging to learn and not very functional in finding things quickly and easily.

Feb 02, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: I think how organized names and donations are in the database, and once you work with it a little bit, certain aspects are easy to use.

Cons: Reporting is extremely challenging. Paired with info makes, it almost impossible to get exactly what you're looking for.

Very antiquated and hard to navigate

Nov 14, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: There are many areas within the software to explore -- which can be very overwhelming and hard to follow the complex system.

Cons: I think other Learning Management Systems do a better job at user experience and ease of use. From my point of view as a user, it is difficult to navigate.

My experience has been as an Academic Advisor. Sometimes the product can be difficult to understand.

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer service is great and things are worked on quickly. This product is very efficient for our university.

Cons: It would be great to have more ease of use and updating the look to something more appealing. It would be great if this was more user-friendly so that I can better serve my students.

Overall: The ability to have student information in one location.

A user-friendly application

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the application is simplistic and easy to learn and navigate, especially if you have previous experience in other similar learning management systems.

Cons: the application requires frequent updates, which often result in system downtime and consequent innefficiencies

Overall: simple application requiring a low learning curve.

So many options but too complex

Mar 18, 2018
3/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love the potential for Jenzabar's use for my needs. It has numerous great tools that could really help me.

Cons: It is so complex, it is hard to figure out how to use all of the tools, but with more time I might love it.