# Page 2 | Mindmatrix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Mindmatrix the right Digital Asset Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126063/Mindmatrix/reviews --- Mindmatrix 4.5 (44) [View alternatives](https://www.capterra.com/p/126063/Mindmatrix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Mindmatrix ## Showing most helpful reviews Showing 26-44 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kelly B. Marketing Executive Used the software for: 6-12 months ### "Our Marketing has needed some help for years & with MindMatrix, we got exactly that." April 19, 2018 5.0 Pros I like that everything we ever need is on one site & I like that support and customer service agents are there to help within minutes. Cons Sometimes I get a little confused on how to navigate the site and where exactly the right place for me to go is. Review Source VR Verified Reviewer Market Manager, Demand Gen and Revenue Marketing Telecommunications Used the software for: 1-2 years ### "Easy to use, fabulous customer service, very robust functionality, secure for channel marketing" April 18, 2018 5.0 Affordable channel marketing platform Pros For channel marketing -- it is easy to switch in and out of instances to maintain security between clients. MM provides a ton of training both 1 on 1 and on youtube. Run campaigns, view analytics, create partner dashboards....MM consolidates multiple sales enablement tools into 1 easy system. Cons Sometimes design can be limited but company is always open to hearing feedback on how to improve system. Review Source Jon S. President and Founder Used the software for: Less than 6 months ### "Web-based tool is great, offline tools need some work" April 2, 2018 4.0 Pros The prewritten content is pretty high quality, even some of my most technical end users say they find value in it. The branding on the content is good and for the most part consistent, and the integration with my PSA is fantastic. Cons The Outlook plugin makes my Outlook very slow (30+ seconds added to my load time) and the desktop application for notifying you of new endpoint activity crashes constantly. I'm unable to even log into the phone application to know how that one works. Review Source VR Verified Reviewer Vice President of Sales and Marketing Used the software for: 6-12 months ### "Excellent use of our resources to add value to our company and our clients" April 17, 2018 5.0 Pros There are many pros to this software and their team, but I would like to highlight the most important to our company and the implementation of their software to their turnkey implementation, monthly consultation calls, and the API for our CRM. Cons There really aren't too many cons that I can think of, but if I am asked to list one, I would say there is a small learning curve, but the consultants help along the way for peace of mind. Review Source CA Channing A. Director of Marketing and Sales Information Technology and Services Used the software for: 6-12 months ### "It's a simple tool that makes marketing pretty easy once you get used to it. " March 22, 2018 4.0 It keeps us relevant with prospects and leads. I haven't seen any sales as of yet. Pros I like the integration into our CRM tool and how it just works on it's own for the most part. The articles are interesting and the content is high quality. Cons The constant buttons that redirect you to a step by step process instead of just doing the thing they say. "update profile" could just go to the profile page, but instead it takes you to a long process. It took a special training just to see that the way to share contacts with other users you have to hit the "views" button which isn't really intuitive. I seem to stumble upon things more than I use tools to be honest. Review Source JE John E. VP Information Technology and Services Used the software for: 2+ years ### "Great industry specific content and social media marketing, ROI and value for investment" April 23, 2018 5.0 Pros Collateral development and production Content development specialists Email programs Our marketing consultant has made all the difference advising our team how to utilize the software. Cons I would like to see integration with more CRM soluitons Additional Blog content Development in the mobile app Review Source SA Sean A. Channel Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Tons of horsepower, adding features quarterly" September 12, 2017 4.0 I am able to to free up my day from gathering information from 5 different places and focus instead on readily available data and our core competencies as an organization Pros MindMatrix can LITERALLY do anything and everything while remaining cost effective for SMBs. It seems we get a product update quarterly with new integrations and features so that it fits more seamlessly into our organization. It doesn't feel siloed at all. Cons Designing emails, web pages and campaigns is tricky if you haven't done it often. Luckily, our contacts there have gone above and beyond to ensure our organization is setup for success Review Source MM Michael M. Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "The MindMatrix platform is both flexible and powerful. Personal help and attention is an A+" April 27, 2018 5.0 Leads. Leads. and More Leads. Pros The assistance we receive from the fast customer service make learning and using the platform very easy. The reporting and integration with our CRM and other databases is essential. Cons You have to use it a lot to learn your way around the interface. Otherwise is isn't as intuitive as it could be. Their new help feature was very welcome! Review Source JT Jeffery T. Marketing and Communications Used the software for: 6-12 months ### "The team is amazing and they are the primary reason I support Mindmatrix" March 23, 2018 5.0 Pros The ease in knowing drip emails are getting opened and that people are remembering our company so that one day soon we can be their vendor. Cons The platform for creating custom templates is klunky and not super user friendly- I get frustrated and end up settling for designs I don't particularly care for. Review Source JM Jason M. VP of Business Development Used the software for: 2+ years ### "We have been using Mindmatrix for 2 years. We are very happy with it as an email marketing solution." April 24, 2018 4.0 Pros We like the canned content. Our prospects have responded very well. We also like the ability to send content to the support team and have it converted to a customer ready campaign. Cons The limited ability to build our own template without the assistance of support slows the production of new content. Review Source TD Tim D. CTO Information Technology and Services Used the software for: Less than 6 months ### "Horrible experience, switched to Hubspot and was much happier." September 12, 2017 1.0 The only benefit we got from this product was an understanding of the vendor shortcomings that we should be on the lookout for. We only wasted a few months trying to deal with inexperienced staff and a substandard product. We switched to Hubspot and have been extremely pleased by their training, staff and support. Cons Service and quality was misrepresented. Trying to get support from their outsourced team in India took weeks and experienced cultural disconnects. Was just threatened by their salesperson this morning when I tried to share the challenges and shortcomings that made it not a good fit for our organization. Review Source SM Sean M. CEO Used the software for: 6-12 months ### ": SDC Nutrition manufactures its own fitness and health powder products. We have a mixed sales model" April 17, 2018 5.0 Pros When looking to enable our sales networks, our challenge was unique. We wanted a single service provider who could offer us a channel and sales enablement solution. Mindmatrix was the ONLY one who could do that and they did it well! Whether it is direct sales enablement or partner relationship management or channel marketing, Mindmatrix offered us a solution for everything. Cons Nothing really...It will be only fair to say that Team Mindmatrix did their best to make our deployment and use of the software as smooth as possible. Review Source JV Jon V. President Information Technology and Services Used the software for: 1-2 years ### "A definite recommend! " April 16, 2018 5.0 Marketing is a must have in any business. With Mindmatrix am always sure that the marketing is happening and the focus of the content is on point. Pros Ease of use Trackability Organization Support Personable, professional, and caring account management Cons There have been some glitches with the software, but nothing that support isn't able to resolve effectively and immediately. Review Source KP Kevin P. VP Computer & Network Security Used the software for: Less than 6 months ### "Excellent portal platform for partner enablement" April 16, 2018 5.0 Pros Mindmatrix makes it easy for partners to co-brand marketing collateral, launch pre-built lead generation campaigns, manage leads, register opportunities, and obta measurable marketing analytics all in one place. Cons Since many vendors in similar industries use Mindmatrix as their partner portal platform, it would be cool if users could have a single Mindmatrix sign on to see all of their vendors from a single dashboard. Review Source RR Ray R. Account Manager Used the software for: Less than 6 months ### "Easy to use, great contact info." April 2, 2018 5.0 Biggest benefit is the ability to identify and capture the contact information of prospective customers. Pros Does a great job external tracking and provides detailed and adequate contact information to effectively identify decision makers for prospecting. Cons Navigating site in order to drive down to information is a little cumbersome. I have been only using the software for a few months now so Not quite proficient yet. Review Source mC mike C. NA Information Technology and Services Used the software for: 2+ years ### "Great customer support and service" April 25, 2018 4.0 The ability to stay top of mind for prospects at all times Pros Cost effective solution that interfaces to Connectwise. Our account manager understands our business and responds quickly to our needs. Cons Somewhat complicated to use and have to rely on their customer support to make updates for us. Lack couple features needed to make full use of the software. Review Source AC Audrey C. Director of Business Development Used the software for: Less than 6 months ### "I very much enjoy working with my rep. He is an incredible asset to Mindmatrix" April 27, 2018 5.0 Pros The automatic Social Media Postings & the Playbook feature. My rep, who is amazing & always assists in any manner possible. Cons That custom content is not proofread or reviewed for any spelling or grammatical errors. Support tends to respond quickly, yet the fix is not always timely. Review Source SH Suzanne H. Accountant Retail Used the software for: 6-12 months ### "Painful!" September 12, 2017 1.0 Cheap way to get a web site up and running. Cons There is nothing that we like about Mind Matrix. The web site is terrible, cookie cutter and our customers can not use it to contact us. Review Source BW Brian W. Partner Information Technology and Services Used the software for: Less than 6 months ### "Working with team staff for the past 6 months has been fantastic - extremely knowledgeable and helpful" April 19, 2018 4.0 Pros Easy way to educate our client base without needed an actual marketing staff member on the team. Synchronization from our PSA tools works seamlessly Cons All is positive but if i had to give a con, wish they had more templates to choose from. Navigating around portal is slow and pulling menus or checking out templates takes time to load. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.