--- title: "Zentail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zentail Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/126064/Zentail-Commerce/" page_type: "product" language: "en" --- # Zentail Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zentail ## What is Zentail? Zentail is a multichannel ecommerce management platform designed to intuitively map products to new marketplaces—with one click. Manage multichannel listings, orders and inventory using our intuitive interface which makes onboarding a breeze. Fixed fee pricing ensures you can plan for the cost of scaling your business. Zentail customers grow their sales 55% per year on average by delivering excellent experiences on Amazon, WalMart, Target Plus, Shopify, and other selling channels. ## What is Zentail used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 74% Neutral 4% Negative 22% Starting price $300 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zentail?[Manage this product listing](https://www.g2.com/products/zentail-zentail/claim_requests/new?auto=true) ## Zentail Overview Updated September 2026 AI summary Zentail supports businesses of all sizes in managing inventory and multi-channel eCommerce operations through cloud-based deployment. It offers inventory control, order and catalog management, real-time data, and reporting, along with tools for shipping, supplier, and warehouse management. Additional features like API access, returns management, and customizable reports help address complex retail and B2B eCommerce needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zentail 4.0 (23) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $300 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (23) Ease Of Use 4.1 (449) Value For Money 3.7 (20) Value For Money 4.1 (330) Customer Service 4.2 (21) Customer Service 4.3 (435) ## Zentail alternatives [4.2 (2,071)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/126064/Zentail-Commerce/alternatives/) ## FAQs about Zentail Overview ### Which roles and teams benefit most from Zentail? Zentail is most used by e-commerce owners, CEOs, and operations leaders who need centralized multichannel listing, inventory, and order management. Marketplace consultants, business development and e-commerce directors, and product or operations analysts use it to streamline catalog workflows, improve channel accuracy, and support marketplace growth with less manual effort. Answer based on 23 reviews Overview ### What company size and specific industries is Zentail built for? Zentail is designed for brands, retailers, and authorized resellers of all sizes that sell online and manage products across marketplaces and ecommerce channels. It fits companies launching on Target or working across Amazon, Walmart, Shopify, eBay, and similar platforms, especially those with multichannel retail operations. Features and Usability ### What are the key features of Zentail? Zentail offers order routing, retail inventory management, and shopping cart functions for eCommerce operations. It also includes catalog management, multi-channel management, marketplace integration, and inventory tracking, plus real-time analytics, reporting, alerts/notifications, and data synchronization for overseeing product, order, and stock activity across sales channels. Integrations ### Which third-party tools and platforms does Zentail integrate with? Zentail integrates with over 20 third-party tools and platforms, including eCommerce and marketplace systems such as Shopify, Shopify Plus, BigCommerce, and Adobe Commerce, plus operations and shipping tools like ShipStation, ShipWorks, Shipwire, FedEx Ship Manager, and Descartes ShipRush. It also connects with SkuVault Core, Brex, Payoneer, Fishbowl, and Deliverr. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Zentail offer? Zentail provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started. Answer based on 4 reviews Getting Started and Support ### What customer support options does Zentail offer? Zentail provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe the support team as responsive and helpful, though some report frequent back-and-forth during setup and troubleshooting, especially when errors are unclear or workflow issues take time to resolve. Answer based on 4 reviews ## Features AI summary Based on 7,702 B2B eCommerce Platform reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Zentail supports all three of the features reviewers rate most important: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses keep stock levels accurate, monitor inventory movement across channels, and manage billing tasks more efficiently, allowing teams to maintain tighter operational control and reduce order and payment errors. Inventory Control 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 3.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Marketplace Integration 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Integration with third-party marketplace software Zentail 67 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Marketplace Integration: Integration with third-party marketplace software - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (23) 4.1 Based on 23 reviews ## Pricing Value for money 3.7 (20) Base $300.00 Usage Based,Per Year Pro $2,000 Usage Based,Per Year Enterprise $2,000 Usage Based,Per Year Value for money 3.7 (20) 3.7 Based on 20 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Payoneer](https://www.capterra.com/p/187086/Payoneer/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Descartes Finale](https://www.capterra.com/p/149851/Finale-Inventory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (21) 4.2 Based on 21 reviews ## User reviews Overall rating 4.0 Based on 23 reviews Filter by rating 5(15) 4(2) 3(1) 2(2) 1(3) Mentioned topic Sorted by most recent RG Raja G. Directrice E-Learning ### "Gestion multicanal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 11, 2025 Pros J’ai apprécié l’automatisation de la gestion des stocks Cons Certaines intégrations nécessitent des configurations avancées Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Todd W. CEO Retail ### "Not Worth The High Price" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 2, 2024 Never could get the software working correctly in total and they gave up on the onboarding and left me hanging to figure it out on our own. Switched back to ListingMirror but now having a major issue because in onboarding they had us create a bunch of SKUs with + in them and now Amazon has blocked the use of + in the API so having to create all new skus again and we are talking thousands of skus. Waste of time and money and does nothing better then the $150/m software we used before. Pros The software interface is nice and has good pro features with search and bulk edits. Cons Onboard and cost of the product. Onboard is lacking and they seem to not know much or do not want to help and the software is not worth $1000/m Switched from [Listing Mirror](https://www.capterra.com/p/174621/Listing-Mirror/) Thought it would work better and more easily sync or products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Trevor K. Owner Retail ### "Extremely Poor Outcome Using Zentail... Never Met Onboarding Goals" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 20, 2024 I worked with Zentail in hopes of optimizing my product listing process on Amazon of a specific brand and bringing those listings over to my Shopify store. Our brand listed new variations and new listings of a similar product (would just vary by theme) on a weekly or biweekly basis. Before Zentail, I would achieve this by uploading new inventory to Amazon via Amazon's product spreadsheets. This process worked well, I was able to update product information and add variations and new listings but as the catalog grew to well over 100 skus, I saw a benefit to having a platform that could streamline this process as well as provide a way to quickly provide bulk updates to the catalog. Plus a bonus, listing the catalog to Shopify. After a sales call, it seemed that Zentail would be able to achieve this and I proceeded with onboarding with what I listed previously as the main goal. It takes quite some work to onboard as the full catalog must be pulled into Zentail and then have errors cleared in the sync for Zentail properly update to the products. This was to be expected to some extent but I was surprised at the lack of intuitiveness of the software, it seemed like so much of the work was being manually done by the onboarding agent or myself. As onboarding came to an end though, the products in the brand I hoped to optimize were not working properly at all. I was not able to add variations to existing listings or create new listings in the category I was listing in previously via spreadsheets. The products were also not syncing to Shopify properly with duplicate listings and incorrect photos somehow being pulled from my original listing photos on Amazon. After many attempts to rectify these issues, including multiple deletions and relists to Shopify and many attempts to clear listing errors with Amazon, I reluctantly moved out of onboarding to the next stage in the customer process. I was assured that the staff that handles the day to day customer experience would be able to handle these issues. To sum it up, after multiple months of trial and error we made one last big push to get everything working. We got on a call with everyone I had worked with up to this point which included my onboarding specialist, and the head of customer success as well as one other technical support agent. We spent about an hour, brainstorming new strategies and techniques for even being able to list to Amazon. We tried multiple different product and item types, and brainstorm changes that would require me to permanently change my listing process moving forward. Basically meaning I would never be able to do anything with previously listed products, but hopefully I would be able to edit and add two new products moving forward. At this point, this was agreeable to me if we could just get some process for moving forward. All the new listing strategies we tried never ended up working. There is always some issue with grouping variations or a catalog issue where Amazon was requiring some thing that Zentail did not have to provide. I kept returning to the question with them over and over as to why I could take one of my product, listing spreadsheets and immediately add these products with no issue, and yet their product would not list under the same item type and product type. After eight months of working with Zentail I decided to pull the plug on this effort. The amount of money spent but mainly time spent to attempt to streamline this process would've been far better spent listing new products the old fashioned way, so I decided to cut my losses. I spoke with the head of customer success, Michael, hoping we could figuratively shake hands and go our separate ways with the understanding we gave it an honest effort and the product just did not work for my needs. At this point I had already disconnected Zentail from all of my channels and hoped to mitigate losses by cancelling the 1k per month Zentail subscription. Unfortunately, I was not let out of my contract with Zentail despite never seeing my onboarding goals coming to fruition. Eventually after pleading my case, I was given a concession on my final 4 months fees but they would not cancel the subscription. I hate leaving poor reviews but I feel compelled to with this experience. It is one thing to spend time and money on a software that could benefit your company but it ends up not working out in the end. That is a risk that I take as a business owner. It is a completely other thing when the product never delivers as promised and they continue charging you. The reason given... we put considerable time and effort into your account and we would loose money if we cancel you subscription. In my mind as a business owner that sells products, if I have a product that costs me more money to service the customer than it makes, that is a poor product. Final thought, Zentail may work for certain use cases but if you do, set up contingencies in writing. I would not recommend using. Pros Staff was knowledgable, unfortunately it seemed like there was just inherent issues in bridging the communication gap between Zentail and Amazon and the issues had to continually be kicked down the road or bandaid fixes were made that were not ideal. Cons Zentails product just did not work for my use case. It is not ideal for listing new products to channels or adding variations to existing products... at least with my product category. Multi channel listing was extremely problematic and I ended up just learning that listing with spreadsheets to Amazon is FAR more efficient. Expensive learn that lesson and countless hours deleting and relisting entire catalogs to Shopify and putting to a halt new variation adds. BE WARNED If they fail to deliver on your onboarding goals, you will not be released from the contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Freelance Internet ### "Un software el cual te unifica los canales de tu negocio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2022 Pros Tiene la posibilidad de unificar multiples canales de tu negocio en una sola misma, lo cual es algo sumamente comodo y util a la hora de manejar el inventario de tu negocio. Cons Suele tener algunos problemas en lo que respecta a su interfaz, ademas de que es algo caro la adquisicion del software en ocasiones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Glenn G. Owner Food Production ### "Lots of bugs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 27, 2022 At that price should have been much easier to set up, software bugs kept delaying the set up. My initial gut told me signing a contract was a bad idea and if the software was any good they would just do month to month. Pros If it actually worked and was easy all of it Cons Lots of bugs 2+months setting up, lots of bugs, quirks. Company refuses to admit the software is the issue. Maybe it’s a ploy to make you work so hard to set up you feel you can’t quit? Reasons for choosing Zentail They claim to be best rated but guess they bought that! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Christina C. Chief operating officer Retail ### "Terrible Experience-Never ever again" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 2, 2022 We started this program hopeful that it would be our solution to having multiple e-commerce sites. I was excited about the inventory and pricing features as well as being able to optimize across marketplaces. Failures in all 3 features. 1. Inventory- only works if you have one warehouse. We expanded and opened a second location about half way through our contract with zentail. There is no multi-warehouse inventory tracking. You can add a warehouse and put numbers in, but it will always take out the default warehouse first and when that inventory is depleted it will revert to your second warehouse. We had no way of keeping an accurate inventory at either warehouse and it did not take inventory out based off where it shipped from. Total fail! We spent more in time and labor counting and updating inventory than we paid to Zentail to track inventory. But they do have a partner you can integrate with for another $1000 + dollars a month. 2. Pricing- a complete and utter waste of time. Caused more damage than it did value. We had a 8% increase from the manufacturer. Pretty cool we could set the increase and let it run.....NOT pricing was jacked up across the marketplaces. Way off 8% and we would have one item with 10 different colors. All started at the same price but each color variation would be increased to all different random prices. Amazon business pricing did not change, so you would still have to manually go in and change all the business pricing. Tried to set a rule for t Pros Sort and Filter Running reports automation features Cons The features they claim to work, did not work at all as advertised. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Wanted more multi-channel features Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) Reasons for choosing Zentail Combination of price and sales tactics. Zentail at the time seemed to be the best choice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Chris L. Owner Retail ### "Overrated" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 18, 2020 So far my overall experience with this software has not been great. The software is way over priced starting at $1000 a month. I would not recommend this software. Everything is early access. The purchase orders are buggy. The product creation is buggy. This software overall is full of bugs. I do not know how this software has gotten such high praises. The repricer that it claims to have is garbage as well, it is not a algorithmic repricer and will loose you money. Pros This software makes it easy to push your listings to all sales channels such as Wal-mart, eBay, Amazon, and Shopify. Cons This software is crap when it comes to purchase orders, shipping, and just about everything else you would use it for. Switched from [Web.com](https://www.capterra.com/p/151967/web-com/) Thought it would be better Alternatives considered [Listing Mirror](https://www.capterra.com/p/174621/Listing-Mirror/) [SkuVault Core](https://www.capterra.com/p/139964/SkuVault/) [Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) [ChannelSale](https://www.capterra.com/p/151704/Multichannel-Inventory/) Reasons for choosing Zentail It claimed to have everything I was looking for and it had good reviews. Do not be fooled. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert C. Pwner Retail ### "Great Solution to list Products on multiple channels in one interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2020 We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability. Pros There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. There support is awesome and they are always looking to improve. The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider. Cons I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders. Alternatives considered [Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/) Reasons for choosing Zentail Chanel Advisor failed to launch, Skubana had chronic inventory control issues they failed to own Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Justin H. Creative Director Retail ### "Feature-packed, helpful support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2020 Everybody in our company uses Zentail a little differently, but there's features for everybody. I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments). Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful. As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand. Pros Zentail has been a game-changer for our inventory management. As a reseller selling on multiple sales channels (Amazon, WalMart, etc), we have had problems in the past with keeping track of inventory, keeping certain brands off unauthorized sales-channels, and keeping content consistent across channels. Not anymore! Zentail has saved us time and energy so we can focus on big-picture projects instead of inventory management maintenance. Cons My only complaint is that the website is not responsive (mobile-friendly). Everything works perfectly in full-screen mode, but some things may be cut-off or hidden on a half-screen window or on mobile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sarah R. Accountant/HR Manager Consumer Goods ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 15, 2020 Pros Zentail is very easy to use (look at cost, purchase orders, run reports). I use reports for financial purposes and they are easy to follow. Cons None to report at this time. I have only been using it for a little over a month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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