# InspectAll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InspectAll the right Compliance solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126104/InspectAll/reviews --- InspectAll 4.5 (62) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InspectAll Ease of use 4.2 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dustin Z. Service Manager Machinery Used the software for: Less than 6 months ### "Amazing" February 16, 2018 5.0 Tracking, reliability and security. Pros The control, we can select who can do what. The quality of the program and the professionalism. The ease of use, vary initiative, basic skills needed to use the program. Cons Pricing, we are a small company and only use the software to least of its limits. it would be nice to see maybe a steeped scale of pricing. Review Source TC Timothy C. Owner Machinery Used the software for: 2+ years ### "My experience with Inspectall has been positive because of the ease of use from paperwork." February 23, 2018 4.0 Ease of use, ease of transporting and finding information and ease of the customer to sign for work performed. Pros What I like the most about Inspectall software is you only use a cell or a tablet and do not have to carry around large stacks of paperwork. You do not have to rifle through page after page looking for what you need. The fact that the codes are right there to add is a huge bonus. The customer signs the tablet and you are done. You can email him directly from the tablet. The system is very efficient. Cons What I like least about the Inspectall software is the way the system is set up to put in the codes, which is a positive, but the codes must be put in manually. The software does add some of the codes, but the codes are incorrect or non-applicable to the unit you are working on. Review Source Response from InspectAll Software February 26, 2018 Hi Timothy, Thanks for all the feedback, and for coming on board with InspectAll recently! I'm assuming when you are referring to the codes you are talking about the QR code feature? If so, there's some easy step by step instructions on setting those up for the first time, and you can do it by just scanning the bar code with your mobile device. Instructions can be found here, https://docs.inspectall.com/article/515-set-up-qr-codes-for-your-assets Or let us know if you would like to set up some time for additional training on the system so you can learn all the tips and tricks to help you get started! JZ Jesse Z. Facilities Manager Used the software for: Less than 6 months ### "Easy setup " February 15, 2018 3.0 Pros Changing from inspection list question easily when it passes but requires an answer when it fails. Eliminates the use of spreadsheets. Cons Should have a blueprint availability. Cost is a little high for what you get. Should be easier implementation and form building. Takes a lot of time to do a custom form. Review Source Response from InspectAll Software February 26, 2018 Hi Jesse, Thanks for your input and for being a valued InspectAll client. Keep in mind that we do offer form builder training if you sign on with an implementation package (it includes training and help with form building). You can also access video tutorials, and step by step instructions here: https://docs.inspectall.com/category/54-form-building And while we don't have any plans to expand our platform to include blueprint availability as it's really out of our scope as an Inspection Software, you should check out the integration options we now offer. Perhaps you can find a blueprint program that integrates with InspectAll for one seamless solution! https://docs.inspectall.com/article/474-integrate-using-zapier CH Chris H. engineering Machinery Used the software for: 1-2 years ### "Inspectall is a game changer taking a once arduous requirement to actually being profitable. " February 23, 2018 5.0 Increased our efficiently and profitability of inspections. Pros The most obvious is no longer wrestling with clipboards and pens. Having everything on a tablet makes it so easy not only to do the inspection but to search for assets and forms that need to be completed or as reference. But the most profitable advantage is the speed of the process from inspection to reporting. It used to take us days to process reports after the inspection and now it literally takes no additional time. The inspection itself is even faster because once an asset is established you never have to write down or type in the serial or model number nor voltage or capacity. Another advantages to the inspection is the ability to insert comments and even create canned comments along with take and insert pictures. This is nice because now the tech is able to document in great detail any issues or failures making it clear to the customer or a follow-up team exactly what the issue is. In addition to that I like the way Inspectall is customizable. We have built many new asset types and inspection forms for products that we build as well as products that are unique to our customers and their industry. Cons I would really like to be able to create an itemization with costing for repairs done or repair quotes. I would like to see (and actually I think is there) more tutorial of what can be done with this software, but that would require having the time to actually watch or read it.... Review Source Response from InspectAll Software February 28, 2018 Thanks for your feedback, Chris. So glad you are pleased with the program. There are some options to track your repairs and costing (by creating a form and running an insights report). Just give your rep a call to discuss the options. And thanks for being an InspectAll client! DH Daniel H. Service Technician Machinery Used the software for: 2+ years ### "Works well and has made my job much easier." February 26, 2018 5.0 It saves the company time and money, while creating professional looking reports for the customer. Pros Can customize inspection forms and generate reports quickly. It's fairly easy to program. Customer service is great. I call one number and talk to the same person every time I call. Cons I don't like not being able to carry over the previous months inspections for an account. Also, when creating large forms, the system gets slow when saving questions. Review Source Response from InspectAll Software February 28, 2018 Hi Daniel, Thanks for your feedback. We are actually building a "priority rollover" feature this year that will allow you to see previous issues on assets you are inspecting from the mobile. In the meantime, our clients typically use the description or urgent note field to note follow up items (since that information stays with the asset). Also, give our Form Builder a try...we've recently scaled up and out to double our capacity and power. What this means for you is that response times have been cut in half (things are faster), reports run quicker, and bandwidth has expanded allowing you to focus on inspections, compliance, and keeping people safe with the work you do. And thanks for being a valued InspectAll customer! MM Matt M. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "We have had a great experience so far. " February 20, 2018 4.0 Consistent looking reports. Faster report writing. Able to easily add pictures. Pros I like the fact that we now have a consistent look to all of our reports. Before everything was hand written and so each employee had their own way of writing a report. Now each report looks the same, so our client doesn't need to interpret things anymore. Cons I feel like it is still missing some features that would make our report writing faster. I would love to be able to download reports as separate pdf files (with just one click), instead of it being 1 large file with a table of contents. I would also like to be able to search the database using more attributes. Review Source Response from InspectAll Software March 2, 2018 Hi Matt, Thanks for the review! For your reports, you can download single form reports (in lieu of the folder reports with a table of contents). Just click "Download" on the form either from the web or the mobile. You can also utilize the "Print completed reports" only option when downloading the report to include only those forms you want to show. Let us know if you need any help with these options. And thanks for being an InspectAll client! TA Tiffany A. HSE Coordinator Used the software for: 2+ years ### "Have not had any issues to date with this product" February 15, 2018 4.0 Pros When I need to find a report, there are many ways that I can get to that report. Whether it being by asset number, the company's name, I can access it pretty easy. Plus I have to pull reports by assets and this program makes it so easy to download what I am needing quickly. Cons When I need to look up an asset from a past employee when you deactivate that employee it takes the name off the form. Review Source Response from InspectAll Software March 5, 2018 Hi Tiffany, Thanks for your feedback on your experience with InspectAll. One thing...To be able to see folders scheduled to previous employees, just make sure you "Delete" those users when you no longer want them to access the system versus updating the user name and login to a new name. That will keep the original user's information tagged on the forms they completed. We also have an option to transfer all folders scheduled to a previous user onto a new user (mass reschedule) on the back end. So let us know if you need any assistance with that in the future. Thanks for being a valued InspectAll customer. TC Trevor C. Service Manager Construction Used the software for: 2+ years ### "This program has really helped our company get organized and help customer track there equipment." February 20, 2018 5.0 Better organization, accurate, and efficient inspections Pros I like that it gives our customers a real sense of honest inspections. With the photo attachment feature it ensure customers know that any deficiencies we find are not just by word of mouth. It has made invoicing and billing streamline for our company and ensure that it is done accurately. Cons The advanced programming features can be a bit cumbersome until you get the hang of it. It would be nice if we could send the customer a report that they could click on pictures and they would enlarge. Review Source Response from InspectAll Software March 2, 2018 Thanks for the feedback, Trevor! Great news! We now offer a premium customer access option so your clients to login to their account and not only see the pictures (which they can click to enlarge) but also issues found by asset or inspection. More information can be found here: https://docs.inspectall.com/article/504-premium-customer-access-logins Thanks for being an InspectAll customer! RH Ryan H. Inspector Used the software for: 2+ years ### "Very helpful " February 23, 2018 4.0 Pros Easy to use . not confusing . Keeps good records . Makes it easy to . Shouldnt have to have a minimum of characters here . I've never had to call tech support but my boss has and he's been able to talk to someone by name . Hope you're having a good day . Hope this is 100 characters. Goodbye have a safe trip to school . Talk to you later . So long and good luck . Cons I use to be able to tell by process of elimination how many Inspections are left to do . Because the asset icon would turn all white. Now it makes my job harder because I have to spend a lot more time trying to find the hoists I have left to do on a job. Review Source Response from InspectAll Software February 28, 2018 Hi Ryan, Thanks for the feedback. There are a couple of ways to see what forms haven't been completed yet on the mobile (at a glance). Give us a shout and we will walk you through the options so that it's easy to keep track of your progress! GF Greg F. Inspector Oil & Energy Used the software for: 2+ years ### "A full featured reporting program in a mobile app with excellent customer service" February 22, 2018 5.0 Reporting made easy Pros The customer service has been excellent. The few times I've had issues with the program the response has been prompt and always solved my problems. The mobile app makes my job so much easier and convenient . Cons The web app is more cumbersome to use than the mobile app though the mobile app is so good this isn't much of an issue. Review Source Response from InspectAll Software February 28, 2018 Hi Greg, Thanks for the terrific feedback. We've recently made some improvements to the website. We scaled up and out to double our capacity and power. What this means for you is that response times have been cut in half (things are faster), reports run quicker, and bandwidth has expanded allowing you to focus on inspections, compliance, and keeping people safe with the work you do. And keep your eye out for even more improvements coming this year. Thanks for being an InspectAll client! AJ Ashley J. Executive Administrator/Service Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "We love working with software as a company whole. " February 15, 2018 5.0 This software has helped to streamline our processes within the company. Pros Ease of use , functionality, customer service, can use on computer or phone. adding pictures to the files. multiple users at once. Cons We have yet to find anything about this software that we do not like. We learned to create forms ourself to save time and we absolutely love it. Review Source Response from InspectAll Software March 5, 2018 Thanks for the great feedback, Ashly, and for being an InspectAll client! Keep your eyes peeled for even more great features coming this year. JT Jack T. Operations/Sales Manager Machinery Used the software for: 6-12 months ### "Customer Service is great, software is easy to use" February 20, 2018 4.0 For my guys in the field, I use is as their daily operating system, schedules, service reports, almost everything they do is done through Inspectall, it has really condensed the amount of paperwork that the guys have to do Pros Asset tracking, ease of creating reports for customers, simple to create/modify forms to customize for our business Cons Transferring files between accounts if guys make mistakes in the field is difficult and time consuming Review Source Response from InspectAll Software March 2, 2018 Thanks for the great feedback, Jack. We are so happy you are enjoying your experience with InspectAll. Keep an eye out on the Recent News feed on the web...we have even more great features and updates coming in 2018. LR Lindsey R. Operations Manager Used the software for: 1-2 years ### "Great tool for valuable reports that customer's love!" February 19, 2018 5.0 Efficient reporting so customers aren't waiting for the results of their annual reports. Pros The ease of use and the ability to customize reports with information our customers desire. Customer Service has been very responsive and knowledgeable as well. Cons Would like the ability to customize when the series folders appear in the open folders to reduce clutter in the "open folders" Review Source JP Joel P. Service Manager Construction Used the software for: 6-12 months ### "Great tool." February 19, 2018 5.0 Pros Before going to InspectAll I would have to sort through dozens of inspections to find the deficiencies we are having in the work place. The dashboard allows me get reports in from the field personnel and focus on these deficiencies. We are now using the data for trending and lead indicators. Cons Although most of our field personnel are IPhone user I am not and I find the Android version of the app lacking in functionality. Review Source Response from InspectAll Software March 2, 2018 Hi Joel, Thanks for your review. Our Android app is still in Beta and we are adding features all the time! While the features aren't as developed as those you find in the Apple version, we are working hard to finalize development and make it as great as the Apple version in no time. Make sure you do regular updates on your Android device to get all the latest feature releases. Thanks for your business! AA Adam A. Field Superentendant Used the software for: 2+ years ### "Easy to use" February 23, 2018 4.0 Pros Our techs can input new assets when needed. Have no problems changing assets or information on forms. Cons Sometimes have problems downloading reports. Sometimes taking photos they don't download properly. Every once in a while we can't Find a photo. Review Source Response from InspectAll Software February 28, 2018 Hi Adam, Thanks for taking a minute to review InspectAll. If you ever have trouble with a download, please just make sure you are on a good Wi-Fi or cell connection on your mobile device. Or give us a call if you need help! SY Spenser Y. On-site foreman Construction Used the software for: 2+ years ### "Fairly easy to use" February 20, 2018 5.0 Pros Easy to use on an ipad, I like that you can take a picture of a problem so the customer knows exactly what is wrong. Cons The iphone app could be improved and the ipad app crashes when trying to capture a image of an asset. Review Source Response from InspectAll Software March 2, 2018 Thanks for the great feedback, Spenser. To eliminate any issues with the iOS app, make sure you are regularly updating your app in the App Store (or set up your device to automatically update). InspectAll is an app, and as such we periodically update it to add features, improve performance, and keep in line with Apple's operating system updates so it works seamlessly. It sounds like you are on an old version of the app if you are having issues. If you need help, just give us a shout. Thanks for being a valued InspectAll client! KH Kenneth H. Crane Inspector Machinery Used the software for: Less than 6 months ### "Overall solid program." February 20, 2018 5.0 Increased efficiency of time Pros I like that I can add new customers and assets while off line. I like that I can edit photos during the inspection. (Like draw on them) I like that I can look up any asset and customer while off line. I like that everything you need to do to generate a report can be done from the app. Cons I don't like how the search works at times. It says you can search by type and location but it doesn't work. Review Source Response from InspectAll Software March 2, 2018 Thanks for the great feedback, Kenneth. We are so happy you are enjoying your experience with InspectAll. If you ever have trouble with any of the features, please give us a shout. It may be that you aren't on the most updated version or there's a small tweak we can show you to make sure it's working the way it's designed to work! Thanks for being a valued InspectAll customer! CO Christopher O. Operations Manager/CEO Machinery Used the software for: 1-2 years ### "Very user friendly with excellent customer support and most importantly the customers love it!!!" February 16, 2018 5.0 It has promoted my repair and quoting process by showing me the info I need to quote the repair and also has allowed my customer see the need for the repair. Pros The ease of use for the user but the ability to show the customer what you need them to know. It takes something specialized and allows someone who may not know the subject matter and allows them to see and understand what they are looking at. Review Source jC james C. parts sales Construction Used the software for: 1-2 years ### "Good Software once you learn it but I find it very hard to keep it organized." February 17, 2018 4.0 I received very professional looking inspection forms that are easy to complete and customize. I received the ability to store reports digitally. Pros In the End the documents look very professional. Also the forms are easy to fill out for the techs. It has the ability to give lots of different types of questions. Cons I find the whole interface ugly and and very unorganized looking. It should be easier to start a new inspection on a new machine. its should be no more than 2-3 clicks. i should select which type of inspection template I would like to use and which piece of equipment in my inventory. Thats only 2. Review Source JS James S. Service Cooridnator Used the software for: ### "Very Easy to Use" May 7, 2015 5.0 So they're iOS only, that's the only con. But the app is solid and has just worked great! Whenever I've had a question they get back to me quickly. Overall a great experience. Review Source Response from InspectAll Software February 26, 2018 Hi James, Great news...We have released our Android platform in Beta. So if you have a device that runs on Android Marshmallows (6+) or higher, you can now use InspectAll there as well! Keep in mind that it's still in development, so we will be adding more features this year. Thanks for your feedback, and for being a great InspectAll client. JL Jeremiah L. Service Tech, Training Director Used the software for: 2+ years ### "Overall excellent!" February 20, 2018 5.0 Pros It is highly customizable and easy to use. If you take the time to set it up, and I mean really set it up, you can take your inspections to the next level, doing things your competitors are not (even ones using the same software). However, you really need to take the time to understand the product and set it up that way. This is not a fault of the software, purely personal preference. If you want quick and easy, you can whip that out no problem. For myself, and the business I work for, we needed something that was in depth, and able to adapt to different situations and configurations. Inspectall does that. The support team over there is phenomenal. There have been numerous times I've called to try to do something weird, and they will go out of their way to either make the software do that, or find a workaround. Cons Although it is highly customizable, there are a few things I wish it did (and some I wish it did not) do. Keep in mind, however, that I have pushed this program beyond the limits of a normal user, and some of the things we use it for, it really wasn't made for. There are a lot of backend settings not accessible to the user, however, the team at Inspectall will do everything they can to help you get it to do what you need. Review Source Response from InspectAll Software March 2, 2018 Thanks for the great feedback, Jeremiah. We are so happy you are enjoying your experience with InspectAll. Keep an eye out on the Recent News feed on the web...we have even more great features and updates coming in 2018. DC Daniel C. Service Manager Machinery Used the software for: 2+ years ### "We have been using Inspectall at our company in lieu of inspection paperwork for almost 3 years. " February 15, 2018 3.0 1.) Replaced messy paperwork. 2.) Easier for Customers to read the reports. 3.) Engages Customers to buy more 4.) Easier Record Keeping/Backup of Data 5.) Synchronized workforce documentation & tracking 6.) Cost effective 7.) Time saving 8.) Convenience/Ease of use 9.) Excellent employee training tool 10.) You can build custom forms. Pros We like that we can customize the forms, and it is an excellent customer presentation tool. It makes the inspection report easier for them to read, which helps avoid frustration and confusion. It also helps gets them engaged and more likely to purchase repairs and replacements from us based on the inspections. Cons Occasional errors using the software with ipad tablets, consistent errors and limitations using the software with iphone and android mobile devices. When using Inspectall from a mobile device or ipad tablet, it doesn't let you see folders from over 6 months ago, and also, as soon as 1/1/2018 came, we couldn't and still can't see any folders in the mobile devices prior to the new year. Review Source Response from InspectAll Software February 26, 2018 Hi Daniel, Thanks for the review. I see that you want to be able to view reports from the mobile outside of your mobile schedule window. It's an easy fix, and you can expand the date range right from the website. Just be sure that your mobile device has sufficient storage to accomodate more data. Alternatively, you can also give users web access to view any folders in history by logging into the website from their device. Click here for instructions: https://docs.inspectall.com/article/138-what-is-the-schedule-window Let us know if we can be of any help. KH Kim H. Inspection Coordinator Used the software for: Less than 6 months ### "Customer rep is great !! when it comes to helping me navigate the system and answering questions." February 20, 2018 2.0 Pros Coming from paper inspections I like that we can attach pictures and email PDF of inspection results in a report to our customer. Cons Being a new user with fresh eyes I have found a lot of issues that could be changed to make it a even better system for us users. I had issues with forms. Spoke to customer rep and she said they found a virus and that only me, but no other customer had found. Scares me that our techs are on site and not able to work meaning lost revenue for us and upset customers. We have had to pay additional large sums of money to have the inspection reports set up to suit our customer's needs. It seems that every time we need to accommodate our customer's needs it cost us more money or we are told that Inspectall is not capable of doing that. It is frustrating and costly for use. Once the new forms are made for us they must be a bonus for any of your other clients as well. Upgrading to Inspectall system has not been an easy change for our Techs, our Administrators or our customer and having additional costs every time our customers need something added or changed on their reports it is our obligation to please them at our expense or we lose them. Unlike Inspectall If we told our customer the changes would cost them additional money we definitely would lose them. Review Source Response from InspectAll Software February 26, 2018 Thanks for the feedback. As for the bug you discovered, we were happy to get that info and update the website, and most importantly that your technicians didn't experience any downtime in the field! At InspectAll we realize that every customer has different needs and so we offer a variety of options for customizing your reports as part of your subscription. For clients who want something very specific, we also offer professional services to allow you to have reports tailor-made to your specifications. As I'm sure you've found in your research, our custom development cost is considerably less than our competitors. You may want to consider our Development Blocks in the future considering the multiple changes you are making to your reports each month. It could provide a cost savings to you until you and your clients have established a format that you are both happy with. https://docs.inspectall.com/article/335-professional-ser Thanks for being an InspectAll client! scott W. Director of Field Services Used the software for: 2+ years ### "When we were looking for a product to take our company into the future of inspection reports, we did" February 15, 2018 5.0 We have gained new customers because of our reporting system and our previous customers love it as well. Pros The best thing about Inspectall, is that I can tailor make a report for each of my customers. The ease of making and changing the reports to fit the customer's needs is unmatched by anyone else that is attempting to do the same software. The help received via phone and email in unmatched by even worldwide vendors. Thank you Inspectall! Cons The initial learning curve was a little bit of a headache. We came into Inspectall pretty early in the game and there were some bugs at that time. They have fixed those bugs and updated and unveiled new sides of the program repeatedly and never missed a beat Review Source Response from InspectAll Software February 26, 2018 Thanks for reviewing InspectAll, Scott. And for the great feedback. We have some great features coming this year as well, so be sure to keep an eye out in Recent News on the web. Mark L. Service Manager Used the software for: 2+ years ### "Helps provide good service to my customers." February 15, 2018 4.0 Pros I can customize the forms as needed. I can build the questions based on my area. Technical support has been outstanding. Cons Navigating i-pad compared to desktop can be a little challenging. Not having tutorials. Efficiency at the ground level is sometimes delayed. Review Source Response from InspectAll Software March 2, 2018 Hello Mark, We appreciate your business, and the detailed feedback on your experience. If you ever have questions on the mobile app, be sure to contact your rep. Or you can just click on "Support" from the menu and pull up step by step tutorials and videos right from your iPad. Let us know if you need help! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.