Thesaurus Software

BrightPay


5 / 5
262 reviews

Who Uses This Software?

Businesses Payroll Services


Average Ratings

262 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $312.00/one-time
  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • Thesaurus Software
  • www.thesaurus.ie
  • Ireland

About BrightPay

Payroll software package that supports weekly, fortnightly and monthly payroll.


BrightPay Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

BrightPay Reviews Recently Reviewed!


Intuitive to use, great value, everything you need to run payroll

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software covers all aspects of payroll including the new pension auto enrolment, expenses and benefits, sickness, maternity all subjects in one easy to use product. I am not a computer buff but this works for me and I can understand it very easily. The price is amazing we have several companies under one umbrella and usually this would cost a great deal more. I like the help from BrightPay which can be found on their website and I have emailed for assistance and this has been a clear quick response both times.

Cons: I haven't found anything that I am not happy about as yet - I did call once over an Irish bank holiday and spoke to a chap I found difficult to understand because of his beautiful soft Irish accent ...

Recommendations to other buyers: I transferred from a different software so it was learning all over again but apart from one or two errors on my side its been so simple to run, I wanted a product which worked alongside NEST which this does seemlessly, I have been using it since last April so 6 months and still know it offers options which I have not yet put into play - like expenses and benefits cars etc. I love that I can print the payslips onto standard A4 paper or I can email them directly, so much yet to use. Would highly recommend for the price I do not think there is another product out there that has this level of use.

Brightpay Payroll

May 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I had been a Sage 50 Payroll customer for around 20 years but found it getting ever more expensive and difficult to get in touch with customer care when you needed them with lengthy waits on hold. I needed to renew my Sagecover and they wanted to put me onto a monthly subscription, the amount they wanted just did not represent good value for money to me so I started to look at other options which was a big decision after using the same software for so long and having to learn another product from scratch . I trialed Moneysoft which also gets good reviews but I didn't really like the very old fashioned 1980's looking interface very much although it did the job. Then I tried Brightpay and was immediately impressed, it covers all the features I need including RTI and Auto Enrollment at a fraction of the price of Sage for the amount of employees I have. Moving data from Sage and setting things up took a little bit of time but this was mostly double checking everything was correct. The user interface is great and I find it easy to use, it's not quite so in depth as Sage so maybe misses a few features but this makes it less cluttered and easy to learn and operate. Also there's no need for dedicated stationery everything can be produced on plain paper which is another cost saving. I had a couple of initial queries and customer care answered these promptly. I would highly recommend this product, it's fantastic value for money.

Pros: Nice modern user interface. Easy to learn and operate. Covers RTI and Auto Enrollment. No need for dedicated stationery. Excellent value for money. Fixed yearly fee includes all legislation and feature updates and support.

Cons: Would be nice to be able to attach documents to employee records i.e. contract of employment, disciplinary letters, etc.

Brightpay Auto Enrolment and RTI Ready Payroll software

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: I have never come accross such a user friendly software product. Every box and heading is self explanatory. Transfer from Basic PAYE Tools, set up and running has been so easy. The software is completely free for up to 3 employees. This suited us initially. Any small queries I have had have been dealt with in a timely and efficient manner demonstrating how utterly professional and committed to excellent customer service Brightpay are. Although Brightpay were already linked to about 10 Pension providers (including NEST, Peoples and NOW), we decided to use an Auto enrolment pension scheme which wasnt yet linked to the software but Brightpay developers worked like trojans to get it up and running in time for our staging date. There were a few teething problems with online pension contribution filing, but I just had to send a copy of my files by email so the developers could see what was going wrong. It was a simple password error. By the end of the day it was all sorted and has been running smoothly ever since. This was Excellent service above and beyond the call of duty, and considering we had not paid a penny for use of the software.

Pros: If an employee has a fixed salary each month this is shown automatically on each payroll day so no further entries need to be done. The HMRC and Pension Scheme id and passwords need to be entered only once in the set up. Then a simple click on the send button is done for all future submissions. Massive time savings. Each employee has a holiday and sick day calendar which recalculates holidays remaining or if SSP is entitled to automatically. Transferring mid year from another payroll product is simple.

Recommendations to other buyers: You wont regret switching.

Thumbs up for BrightPay

Jul 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment. I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10

Cons: There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.

Recommendations to other buyers: Try it and you won't be disappointed. When I saw a demo Brightpay was so impressive. It's good value for money, easy to use and the support team are great. Very polite and knowledgable.

Fantastic payroll software that has thought of everything

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The auto-enrolment functionality is a dream, making light of the entire process from identifying staging dates, right through to generating enrolment letters for staff.

The user interface is simple yet detailed and easy to navigate and customise.

Cons: I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month. It would be better if it did automatically revert or the system prompted you to choose how many periods/months should reflect that change.

Overall: Great software and functionality. Very feature rich as well as being easy to use. Good value for money and the support is efficient and thorough, both telephone customer service and support bank of self-help tools.

Best payroll for small companies

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Very good value for money, not complicated at all.

Pros: Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you're a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don't want to pay a fine. CIS is very easy to do. I'm in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

Cons: There is nothing I don't like, the least I would say that you have to download a new version with every tax year and not just an update.

Bright day cause of brightpay

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns

Cons: what I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records.

Easy to Use and Cheap to Buy

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

3.5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is very intuitive and we have found it easy to use. On the occasions that we have had a problem, we have not had to wait that long for someone to answer the phone on their helpline. Also, the helpline is based in the UK and is not an Indian call centre.

Cons: We have found backing up data and restoring the date a bit confusing at times. This is why we are considering using the cloud version of the software so we don't have to worry about backups.

Recommendations to other buyers: My recommendation is to evaluate at least two suppliers. But as part of your evaluation, you need to take into account year 2 costs. When we did this, we found that some packages were only free for the first year. Our company only employs 3 people, so we get our Software free of charge - we only pay for the cloud backup.

No euphemisms, no jargon and no problem - this software just works. That's it!

Jul 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately.

Pros: Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them.

Cons: It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product?

Small charity payroll processing

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This product is very user friendly therefore straightforward to use. It carries out all the main functions of payroll well and reduces processing time.

Cons: After using this product for two years I cannot think of anything I do not like about the product or vendor.

Recommendations to other buyers: It was an easy process to convert from our existing payroll to BrightPay, especially as we chose to do this at the start of the financial year. It was easy and straightforward to use the software as soon as installed so no expensive training needed. This software provides all the functions we require to successfully process our monthly payroll. The end of year returns were carried out without any problems. I have only need support from BrightPay once but on this occasion my problem was resolved promptly and with expertise.

BrightPay provides a streamlined elegant support for payroll system for our affiliate offices

Aug 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed. We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option.

Pros: Easy to use and to understand interface provides feature rich control for our worker payroll accounts. Additions and deductions for multiple departments are an extremely useful feature as well. Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier.

Cons: The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language that customer service interactions can be a bit difficult but not unbearable. Also, a new software download is required each new tax season.

Wholehearted recommendation. One of the best decisions I've made.

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fantastically designed to make life simple and instinctive. The telephone help (rarely needed) has always been great. I am a huge fan, this product has saved me great stress, time and money. If only all life was this simple.

Cons: I honestly have absolutely no complaints. Even the potentially tricky bits (e.g. moving computers, end of years, adjusting details) all work seamlessly.

Recommendations to other buyers: Just try it and I suspect you will be convinced. The video support and the telephone support are the icing in the cake. I don't normally gush in reviews, but just sometimes you find a really good product, and when you do you should help it flourish. It has been very well thought through, it has been brilliantly implemented and it just seems to work without problems. It's one of HMRC's linked programmes, and through using it I have been spared lots of dull, potentially awkward and problematic work, freeing me up for other more profitable pursuits.

Thanks Bright Pay

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Firstly, as a small company I use the free version of Bright Pay, nevertheless this is an excellent software package. As somebody who works with and designs software applications, this is an example of how modern, well written software packages can be simple and intuitive, to the extent that anybody can use them with minimal training.

Cons: To be honest, nothing. I'm really pleased with the product and the vendor - The product works well and even when I needed some help with support they were quick and prompt and sorted the issue...which was actually down to my own error. - Quick Books could learn a thing or two about software packages here...perhaps wish that Bright Pay could do the accounts also!

Recommendations to other buyers: You can try it risk free for a limited number of employees, it's simple to get setup and intuitive to use - so what have you to lose

Brightpay covers it all

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * its really amazing since brightpay covers all the aspect of a really great payroll system, easy to use and very effective

Cons: * i have no any issue using the brightpay software, instead its highly recommended, please keep it up!

Review of Brightpay

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Since discovering Brightpay 2 years ago, I have introduced it to 6 of my clients and have now agreed to take on a Payroll Bureau on the basis that I can use Brightpay for this purpose. It allows me to use sub contractors easily in order to process the payrolls and exchange information very easily. The set up process has been surprisingly easy and the support from Brightpay has been excellent

Pros: Programme easy to understand. Help pages very straight forward and easy to understand . Support line well staffed and e mails are responded to quickly. The cost of the programme is very good especially for SME's where only 2 or 3 staff but with full AE obligations to comply with.

Cons: Very easy to end up with a duplicate copy of the same payroll on your PC. Quite easy to replicate a salary increase which can result in an overpayment in the next month if not carefully checked.

Recommendations to other buyers: Use is and enjoy using it. My 21 year daughter is going to be able to work for me while at Uni, thus helping me and also earning herself some cash./

So glad I changed to BrightPay

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: As a self-employed Farm Bookkeeper/Secretary working for a number of businesses, I've used a couple of different payrolls over the years and recently came across BrightPay when looking for a payroll that dealt with pension auto-enrolment seamlessly with out costing a fortune, unlike the payroll program I was using. I found it relatively easy to change over midyear and have now converted several of the farms where I work. I initially talked to some of the BrightPay staff at a seminar for bookkeepers and they were very helpful; I've only had to contact the helpline once during conversion and they were brilliant. The online documentation and video tutorials are a great help, clear and easy to follow. I love the way you have a visual flag that the RTI and Pension return need to be sent - something that was easy to miss on my old software if you got interrupted by phone or someone coming into the office during the payroll run. Option for cloud backup so can access data from a different location and still run payroll if snowed in and can't get to the office!

Pros: Visual flag that RTI & Pension submissions need sending. Easy to use. Great value for money. Option for cloud backup so no worries about loosing data.

Cons: On fortnightly pay can only enter 1 x fortnightly figure - the staff are used to seeing 2 x weekly figure on payslip.

Recommendations to other buyers: If converting mid-year it takes a little longer to import data and check everything agrees than you think it will. If on weekly or fortnightly pay tie in conversion with tax month end.

In my point of view this is the best software when talking about payment methods

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is a tool that loads all kinds of functions, with which it becomes very simple the payment processes, therefore you get higher sales

Cons: Definitely nobody likes to wait at the time of making a purchase, everything must be done quickly and efficiently and that is a small weak point as we have presented some reboots of the app at times when we need it most

Brightpay is childs play!

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Keep up the great work everyone @ BrightPay

Pros: If you have just the slightest knowledge of payroll (used to use HMRC software), you will find BrightPay a breeze. Its simple to use, all calculations are done for you. You can print detailed payslips, which was a first for me. I can also send information straight to our Automatic Enrolment pension provider. Has a great employee calendar to keep track of holidays, sick days and absences. As the title says, its so easy to use it is child's play.

Cons: There isn't anything negative I can say about this software, except the new cloud service that has recently appeared should be available without extra charge! It would be a useful tool to have for my employees!

Decent technology, customer-focused

May 21, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I've used this software over two years and while parts of it are clunky, I love the annual updates and ways they continually change the platform to make it user friendly. It really feels like they listen to customer suggestions and make changes. Our employees love the self-serve model whereby they can access all their pay information on their own without going to HR.

Cons: User customization could use some upgrades. I'd like to be able to change the formatting and most-used columns and set up my dashboard more to my liking. This doesn't mean the software is not usable, it's just a bit clunky and means I do not work as quickly as I'd like.

Brilliant Brightpay

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We used Iris before they charged the earth for nothing. Brightpay does everything for a reasonable fee & the customer service people are so knowledgeable about there products brightpay must the easiest to use accountancy product on the market 10 out of ten for Brightpay

Cons: We have found no problems with Brightpay the software is easy to install the customer service people are fantastic. Sorry I cannot state anything bad about Brightpay

Recommendations to other buyers: Don't bother evaluating get Brightpay it's easy to install great customer service great price easy to use.

Used for payroll with one employee.

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to get to grips with, and does all the work for you! And for a small employer like us with just one employee, it's free. The need to contact support is very rare, as things work so well, but on the one occasion I called for help, they were very supportive and sorted out my question quickly and easily.

Cons: Not easy to identify anything that I don't like really.

Recommendations to other buyers: Give it a go. I've not had experience of other payroll software, so I can't make comparisons. I can say that my experience with Bright Pay means I have no desire to look for alternatives.

Saving time with Brightpay since 2013

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use product and the system is very transparent with easy to understand reports. Brightpay support is quick and efficient. Brightpay support the software by incorporating the latest legislation such as pensions auto enrolment so that the system can be used easily for the additional issues of payroll.

Cons: Nothing at the moment! Brightpay keep enhancing the software so that additional information for HR purposes can be used.

Recommendations to other buyers: Try using Brightpay on a trial basis like I did and then buy the software.

Super User friendly!

Sep 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This payroll software has made it so easy for myself and co-workers to report our time clocks. If someone forgets to clock in it is easy to fix on either end and we've never had a bad experience with their customer support.

Cons: I have no cons at all! If we have ever had a problem, which is rare, their customer support team answers and helps us work through it.

BrightPay is fantastic

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brightpay is brilliant. It is easy to use, exceptionally intuitive and good to look at! The vendor is very fair, and if you're a tiny business (we're a small non-profit), the fact that they allow you to use it for free should be commended.

Cons: Honestly, we haven't had any problems with the software or the vendor. Any technical problems we've had have been of our own doing, and restoring from BrightPay backups was easy.

Recommendations to other buyers: If you're looking for software that is straightforward and easy to use, then this is for you. I would say however, that we are a small business (1 employee!) so how BrightPay fares for large organisations I can't say for sure. But for us, it has been perfect.

BRIGHTPAY IS THE RIGHTWAY

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free for small businesses with 3 or less employees. User friendly. Telephone helpline with very knowledgeable assistance when advice required. Also looks as though they have Automatic Pension Enrolment well covered for the future. Easy to print Payslips, email them to employees whether direct from BP or exporting them so you can file them in your own system.

Cons: Because of the flexible hours I work I would like the helpline to be available for some period of the evenings and week ends

Recommendations to other buyers: Absolutely wonderful to find a free payroll service for a small business struggling to survive in the current economic climate

For ease of use and practicality, it takes all the hard work out of the payroll

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice, simple and easy-to-follow functions. If you're basically a non-technically-minded book-keeper, it keeps everything clear, and if you get it a little wrong at first it's easy to backtrack and put it right.

Cons: No complaints at all with it, though the automatic enrolment pension requirements did cause a little hiccup, which was probably down to confusion on my part anyway.

Great software, does everything I want it to.

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just the ease of use. Everything works as it should and is straightforward to follow. Any questions I've had - and that's only a few and normally because I was doing something wrong - have been answered quickly and efficiently

Cons: The guilt feeling I get from being a small user and not having to pay for the program!

Recommendations to other buyers: I used to use the HMRC software, this does so much more and is easier. I found this one and haven't looked at others, there was no need.

We are a Charity, this is so easy to use.

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love this product - it is so easy to use, so logical. I have never had to ask for support because its so straight forward.

Cons: There is nothing I dislike, we are a small employer with a very straight forward payroll and they lead you through everything you need to do to comply with legislation - they are great.

Recommendations to other buyers: Download the free trial to see how easy it is to use, you can set up your payroll on the trial then transfer it straight away.

Simply brilliant payroll software

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommended and will save you a fortune

Pros: I haven't found a feature that I have needed that isn't in this package, and compared to the package I was using before this represents outstanding value.

Cons: Until the latest version I had to calculate the journal entries to put into Sage by hand, but now in the latest version even this is taken care of!

Small business feedback using free version

Sep 27, 2016
4/5
Overall

3.5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is free for small business users with only a couple of employees It is easy to use and conforms to the HMRC requirements, providing exactly the submissions that they require

Cons: You need to download a new program each year rather than be able to continue using the same program and just close out the tax year.

Recommendations to other buyers: Just try it against other free packages you'll probably find it does all that's required

Best value Payroll Software we have had in 20 years of practice

Feb 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Simple and straightforward to install and use [unlike many of the larger competitors] it contains the majority of functions required by most payroll departments. It is so easy to add extra payments or deductions without lots of messing and links. There are so many facilities It would take a week to list them all. A brilliant top value pack.

Pros: Everything is built in - it is so easy to use There is no charge for charities and super small businesses that wish to run their own payroll.

Cons: I can't think of any problems - they have all been ironed out over the past few years.

Recommendations to other buyers: If you want an easy straightforward piece of kit, this is the one to go for. Whether you are a 1-man-band or a large corporate it should handle your requirements. Well worth consideration.

Brightpay Review

Apr 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We've been using BrightPay for over 2 years now for our 30+ employee payroll, having switched from Sage Payroll which we'd been using for 10-15 years. We have had no reason whatsoever to rethink that decision and have been really impressed with BrightPay.

Pros: - pensions included as standard - cost - look and feel - multiple users included - online employee portal add-on

I love BrightPays ability to be integrated into other CRM platforms

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Can customize and design different features, apps, taps, fields and forms. Providing a customizable platform, this can be mutated whenever the need arises. Responsive website can detect and respond to device need as required, which means flexibility of mobile platforms is available and will provide ease to mobile operators.

Cons: Customers can be allowed to view tickets related to their sites, and view the status of resolution of their tickets. This will discourage the customers to directly contact their area managers and wasting their time. Customers can provide feedback and acknowledgment of their tickets.

very good payroll program for small companies

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: very easy to use, no experience needed. I've got only one sometimes two employees at any one time but the customer service is out of this world. They reply to emails are very quickly, although I am using the free version. Very good company/software.

Cons: not available, there is nothing I like the least.

Recommendations to other buyers: its so easy to use and you get a warning to submit to HMRC.

A 2-year old Employer's view

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: A most straightforward software application to set up, to use & whatever (from a non-native bookkeeper) Most appreciated, is Brightpay online support: Every time I came to an unusual event; I could find an answer! As simple as that!!

Cons: As a small [but VAT registered] employer, I have not yet - so far - come across a negative ' Brightpay experience'

Recommendations to other buyers: First, get ready for being confused (unless you have been in that game beforehand). Once you got the alphabet & words understanding sorted {Oh, that's what they meant!}, it should be plain sailing.

Very Easy to Follow

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We have loved brightpay because of it's simplicity but very well organized and realiable product to have!

Cons: It constantly reminds you to never miss a deadline and helps you keep track of all the small stuff that usually gets you. A must have!

Excellent Payroll Software

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: An excellent package with fast, friendly support.

Pros: Easy to use and adaptable to our requirements

Cons: Pity there is not a Linux version but at least Apple is supported. I use this software within a VM in Linux.

Recommendations to other buyers: I would recommend this rather than any other well known brands, due to the friendly none autocratic support.

Great payroll software - does the job simply and well.

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, helpful support. For a small company - its free.

Cons: Nothing about the software - although found the questionaire insistance on 50 characters somewhat tiresome.....

Recommendations to other buyers: Make sure annual updates are included and well supported.

I have used this software for about 9 years it is very good.

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software updates are very good as i am just one person who does wages weekly for a small company and if i get confused at all any time the people at BrightPay are just so helpful.

Cons: I dont think there is anything i dont like about BrightPay

Recommendations to other buyers: I just think the software is good, clear and helpful.

Simple but fully-featured payroll

Sep 27, 2016
5/5
Overall

3.5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Full featured payroll software that is completely free for small companies. Easy to learn. Good support from the company, though I've only had to contact them for advice with one problem.

Cons: Nothing - I like it!

Recommendations to other buyers: I used to use Quick books payroll, but this is far better and more cost-effective.

Never used any payroll software previously but enjoyed using Brightpay

Jun 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, layout and inclusion possibilities of payslips. We operate minibuses and private hire vehicles where the employee hours vary from week to week. Brightpay's ability to accrue holiday pay based on hours worked and to show this on the payslips is very useful saving independent spreadsheets.

Cons: Really impressed with the fact that payslips can be translated into so many languages some of which I've never heard of. And yet translation into Welsh not available - Please show some respect and recognize the continued existence and use of one of the oldest languages in Europe. Consider also the existence of the Gaelic and Cornish languages. Offer these translations and market the availability. The Welsh language also has official status in Wales. This means that public organisations should give information and provide services in Welsh, as well as in English. The ability to provide Welsh payslips would be advantageous to companies seeking to show support or actively running their companies in and with Welsh as the main language.

Free version

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I only have clients with one or two employees and once set up the operation of the system is extremely fast. It is possible to calculate wages and submit them to HMRC in less than 10 seconds.

Pros: Speed and ease of operation. Friendly and helpful staff when phoning.

Cons: The free version is only available for one client which at my end of the market means that it is not cost effective to have a bureau licence. I would suggest that the free version should cover, say, a maximum of 3 clients with 3 staff or less or even consider a "small bureau" licence in the region of, say £60 + Vat for this.

Excellent piece of software, and free for micro businessness

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: When I started my company 2 years ago, I had a long list of things to get to grips with, many of which I knew eff-all about. Running payroll was high up there. I chose BrightPay because of its good reviews and fact that it was free for micro businesses. Despite knowing literally nothing about what I was supposed to be doing with regards to payroll (back when I had a 'proper' job I basically didn't know why I was getting payslips) the software was ridiculously easy to use and I wasted no time at all in getting up and going. On the few occasions I've used customer support, I've got straight through to a real person who solved my problems instantly. I highly recommend this product for small businesses.

Pros: Ease of use Cost Customer service

Cons: For, I suspect, very sensible reasons, BrightPay doesn't offer advice regarding stuff that should be given by a trained accountant. Consequently I went through time time without checking the box that gives you "Employment Allowance" - money back off your employer's NI. Most companies that don't really directly or indirectly on public sector funding are eligible for this, but if you don't know about it you're unlikely to tick the box. This isn't BrightPay's fault - it's not their job to be giving accountancy advice, but it's worth to bare in mind that though the software is easy to use you may still need a few extra pointers from a professional when you start out.

Review from and NGO [Non Governmental Organisation]

Aug 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Definitely recommend to other organisations and NGOs

Pros: Easy to use. Value for money, customer service staff are supportive and helpful, as a charity we have benefitted alot and saved alot of money. Thank you.

Outstanding !

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple, easy, friendly voice if help is needed and for someone with a small business with tight finances its FOC !

Cons: Nothing - everything about BrightPay for me is all I need

Recommendations to other buyers: Try it ... its simple, easy and always someone on the telephone or email to help out

Its so easy.. Dont pay for an bureau!

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use and a very professional looking package. RTI and pension requirements not a problem as all completely automated, Bright Pay does all the hard stuff for you. I still seriously cant believe the annual cost - which is certain other packages monthly license charge!!!

Cons: The only thing i would like is in 'Additions' for mileage element i would like to put a set unit amount (21ppm) and then on the payslip state how many miles the individual has traveled.

Recommendations to other buyers: Its all good - and its so easy to roll back, just have a play about, its very self explanatory.

User friendly payroll

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy and quick to use. I am a very small employer. Up to now only 2 employees. It is easier to use than my last payroll but as far as I am aware provides everything I need. I find it easier to understand than my previous one and my version is absolutely free. What more could you want.

Cons: I have only been using brightpay for 6 months and have not found anything I don't like about it.

Recommendations to other buyers: I can only speak for small employers but as far as I can tell this is by far one of the easiest payroll. Don't look at anything else, try this first.

Excellent Product

Jun 24, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Cons: 1. Holiday pay entry. Calculation of pay is manual. Why isn't it number of hours or days or weeks. 2. Payment of one off amount has to be either No of hours or days

Single employee PAYE and auto-enrol

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: A client recently took on an employee and my firm needed to sort out PAYE and auto enrol for the client company. My firm acts as managing agent for the RMC client company which owns a block of 20 flats. It's less work for us and less cost for the client to use Brightpay and deal with PAYE and auto enrol in house rather than use a bureau. I looked at lots of software and Brightpay seemed the simplest. I haven't had to look at the instructions to set up and run - its intuitive. No problems so far - four months in. The client has recognised several other contractors are really employees so we will be switching to the paid version of Brightpay pretty soon.

Pros: Simple, intuitive, free to start

Cons: It would be good if PAYE DD payments could be authorised from within the software

Recommendations to other buyers: It isn't necessary to pay others to sort out PAYE and pensions - unless you want to. Brighpay makes is simple. Not sure how Brightpay integrates with book keeping / accounts prep functions but certainly it is easy to use for PAYE and auto enrol pension.

Easy transition from Sage Payroll

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I found the product very user friendly and simple, when I did have a query I received a very quick response. I have found the Company to be very approachable. As a small employer (less than 3 employees) the fact the software is free to use is also a great financial saving. It has also guided me through Auto enrollment and pension set-up without too many problems (mainly of my own making).

Cons: I haven't found anything I don't like about the product or the vendor. Having used Sage software for over 10 years I needed to learn the different types of reports available so not a problem with the product.

Recommendations to other buyers: Try it and see! I have found the employee screens clear and easy to move between, the reporting options offer far more than I need so would suit larger companies who require in depth information. Even if I need to pay for the software it is still less than Sage 50 payroll so there is a financial gain there too.

BrightPay is Best!

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple to use, the level of Customer Service is fantastic and very cost effective for small businesses such as Spenart. Also I believe that our first Year End will be much less stressful due to the ease of this system and level of free help available.

Cons: Just the snapshots - I would prefer to back-up to a remote memory stick, but that is a suggestion rather than complaint.

Recommendations to other buyers: Believe the positive reviews - it really is easy to use and the Customer Service Team have great patience, nothing is too much for them to help with.

Best payroll package on the market

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and help at the end of a phone if you get in trouble

Cons: nothing to criticize any faults have been my own making

Recommendations to other buyers: other software I tried was difficult to understand, Brightpay easy and intuitive

Horseshoe Garage.

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I am 80 years & still running the office for the boys, I hate computers ! but I found it much more user friendly than the Government programme. However, I have registered with NEST, the one employee, who is eligable. When I click into Enrollment Summary, a message appears saying 'No employees have been enrolled in this scheme'. No contributions have been made. When I click on NEST Schedule, 'Enter manually', I don't know how to. Also, NEST Reference. Do they mean NEST ID. I have that. I don't know when I need to start paying. 2 dates have come up, 1st December. 2016, and 31st December, 2016. I know the amounts, do I need to set up D.Debits from the Business account, for their share ? Also the employees personal bank account, that will make it easier if he changes employment, or will it be deducted from his salary each month. I hope you can help, I find it quite a headache. Kindest Regards, Phyllis.

Pros: Easy to understand and use.

Cons: Government Pension Scheme.

Recommendations to other buyers: You will not find a better one.

BrightPay Review

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is an attractive, easy to use, piece of Payroll software.

Pros: It's free, ability to see and save RTI message in XML, neat GUI, easy backup, automatic updates.

Cons: None that I can think of.

I have found this product easy to use; it is always updated with latee

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to operate; covers all aspects of PAYE; helpful staff if there's a problem

Cons: I have been content with all aspects of this product.

Recommendations to other buyers: This product should suit any organisation involved in PAYE

Escape from Sage/ Tas

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I now have more time to get one with my work thanks to Brightpay.

Pros: At last a payroll system that doesn't require a lot of extended time, just gets on with what is required. Having changed from Sage/ Tas to this I can say it is like escaping from a maze of confusion into the bright sunshine! I changed initially as we are a small company and needed to sort out pension provision that could be easily done via our payroll. Sage/Tas were unhelpful and it looked to be very expensive. Thank goodness I found Brightpay. Pensions has still been a bit of a challenge, but with the assistance of Brightpay we are there now!

Cons: No major issues, and there was an update that fixed an alignment issue if weekly pension pay didn't match with one that had been set up. All good.

Capterra loader

Best way to do your pay!

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.

Cons: The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!

Licence rip off

May 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Value for Money

Comments: great to now, just thoughtless process on licenses. I'll be leaving.

Pros: Works great when it isn't ripping you off as detailed below unable as it is to recognise that one individual may work for others and have one PC.

Cons: I have my own small business (free licence) and work for a company and do their payroll (standard licence). Now I can't access my own software as it treats me as a payroll bureau despite different details entirely (email etc) just working on the same lap top.

Excellent Payroll software

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: BrightPay software is very straight forward and easy to use - not complicated like Sage Payroll. Most importantly for us the software is free and saving us over £500 a year.

Cons: After using Sage for the last 20 years it took some time getting used to. Soon found out that the program has everything you need and none of the complicated unnecessary things like Sage

Recommendations to other buyers: Give yourself time to learn the various elements of the software, the online help videos are excellent and easy to follow.

Amazing product for employees

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I have never been so impressed before by a POS system, especially the thought put into employee care as well as making it easier for employers to organize their workforce's savings, pensions, benefits etc. Very HR friendly.

Cons: My only issue was that I am a US business and I believe this is meant more for UK businesses. It was very compatible with windows and not so much for macs.

Excellent Software that keeps on improving

Apr 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, powerful and constantly improving, significantly cheaper than Sage. We previously used Sage 50 Payroll and find this software to be significantly easier to use with no real training required to get everything working. All the main features we need are included and they have released newer features such as cloud employee self service in the last year which further improve things. Good support and overall highly recommended.

Cons: It would be nice to see the software fully in the cloud, but, that is really a wish for the future than a real complaint.

Perfect for small and medium companies

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have a small company and previously used some free online services (suitable for less than 10 employees). I was alerted to Brightpay through a colleague and tried it out. It's worked effectively for me ever since. For someone less familiar with payroll and the processes, it guides you easily through the system. It also allows you to plan next month's payroll and expenses, enabling snapshots to go back and forth, so your data is always protected. It communicates with HMRC to upload the FPS and EPS, and also gets the revised tax codes for employees. I note it also does the new Stakeholder pensions but I've not had to start doing that yet. The general look and feel (the GUI) is attractive, simply laid out and not over complex in the tabs available and information presented. I've only had to contact support once, and they answered (by phone) and the issue was resolved in 5 minutes. I think I have only scratched the surface of what Brightpay could do for larger companies with hourly paid and monthly paid employees. Absolutely recommended. And free for very small companies of 3 employees.

Pros: Ease of use, accuracy, ability to upload and download from HMRC, simple layout if preferred.

Cons: None so far - its free for small companies

Recommendations to other buyers: Try it - its free to do so, and if you are starting out as a company it's easy to get up and running in minutes.

Well Designed Modern PAYE Software

Oct 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We are a small software development consultancy business and found BrightPay while looking for PAYE software. As we are not fans of having highly sensitive personal information stored on other people's computers, we wanted something that wasn't Web or cloud based. The software looks modern, is straight forward to use and supports a number of options for exporting pay slips and generating P60s. Better yet, if your company only has 3 employees or less, the program is completely free! And even when you exceed that limit, the price is very reasonable.

Pros: Free for up to 3 employee companies / reasonably priced for over 3 employees. Not cloud based - you have control over your files. Modern looking. Straight forward to use.

Cons: I guess the only improvement I could suggest would be to have more detailed in-application documentation about some of the data you need to enter when setting up your company for PAYE. For example, when asking you for a reference code/number, it would be useful to give the expected format and suggest which documents from HMRC might have that reference on it.

Recommendations to other buyers: Give it a go, you've got nothing to lose. And if you do want cloud based backups, consider using a secure online storage provider, such as SpiderOak.

Excellent product that is very straight forward to use

Sep 27, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very intuitive and easy to use, it makes the process very straight forward. I was impressed at how easily it communicates with HMRC and the pension provider.

Cons: Only recommendation I would make is to have a payment voucher to send each month with any attachment of earnings, showing the reference number, amount paid and balance outstanding.

Recommendations to other buyers: Use the free trial in a parallel run and see how accurate and easy the software is to use.

A good payroll system for small businesses

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software is very user friendly and doesn't require much effort to learn how to use the different functions. The price is very affordable and works well for our small business.

Cons: I wish they have better customer support. And also it is not very compatible with Mac machines. But this is not an major issue for us since we have windows too.

Job made easy

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Being a new company and user of payroll , Brightpay made it so easy to get up and running. It does have so faults but I have to say that it was user faults not the system but with the help of the support team they managed to sort me out. Would recommend to anybody wanting a first class all round package

Pros: Easy of use Covers everything you need Excellent support

Cons: Non

Recommendations to other buyers: Go for it you will not regret it or find a better alround package

Payroll Software for small and starting businesses

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This payroll software is very easy to understand and flexible to the user when it comes to reporting. It makes the task more simple because of the interface common priority task.

Cons: This platform keeps you up to date all the time and add new features for improvement. Therefore you need to check for updates from time to time.

Excellent software

Apr 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I would have given you 10 stars for your customer service helpline. Any time I am stuck, I have help straight away from your helpline staff. Can I especially commend Customer support representative for her kind assistance.

Cons: As a small educational charity with 11 part-time staff, this is a considered expense every year. I hope we can continue to afford the software.

Great payroll software and not just for payroll bureaux

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As a motor dealership with around 80 staff, in multiple departments - sales, service, parts, forecourt, admin and accounts, our payroll is fairly complicated. We were previously using a bureau but wanted to bring our payroll back in-house. We were able to import our employees and payroll data and the whole process has been much more straightforward than expected. You'd think it would be hard to love payroll software, but it really is a delight to use.

Pros: Incredible value for money. Beautifully written. Fully featured, with RTI and Auto-enrolment. Ability to email payslips or use a cloud self-service portal. Ability to email pension letters. Built in report writer.

Cons: Too easy to change addition/deduction descriptions and then the reporting doesn't include them. No nominal journal available, although the comprehensive reporting makes that a minor issue. Some features are hard-coded to the minimum legal levels - e.g. holiday pay, so it is difficult if you are a generous employer.

Recommendations to other buyers: If you want to report on additions and deductions, you seem to have to create them and make them available to all employees and be very careful not to change description during payroll input.

Brightpay review

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I would like to be able to change working patterns easier, like to record half sick days, the report writer could be easier

Pros: Very easy to use, simple steps to follow when adding staff. Reporting directly to HMRC is a great time saver

Cons: Doesn't load into bank, I have staff working over several departments so would like to record this better to then run a journal from

Excellent On Our Small Scale

May 10, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: BrightPay has eliminated the middleman of paying your staff. It is a simple, clean and fast way to manage payroll. We highly recommend it.

Cons: The only issue we have come across as the delay between scheduling and payout for staff. We feel that this time could be quicker in processing.

Brightpay has completely taken away our payroll headaches

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to set up, easy to use, really quick and plenty of functionality. So much better than HMRC's software, and it makes payroll a breeze. Saves loads of time.

Cons: It's only free to use if you have up to 3 employees (including leavers during the year). No backups unless you pay for Brightpay Connect.

CALCULATED HOLIDAY PAY

Feb 04, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: THE CALENDER DOES NOT CALCULATE TRUE HOLIDAY PAY FOR EMPLOYEES NOT WORKING A FULL YEAR OR STARTING OR FINISHING BEFORE THE YEAR END EXAMPLE WILMA SCOTT AN EMPLOYEE WORKS PART TIME 4 DAYS PER WEEK HER EMPLOYMENT START DATE WAS 17TH AUGUST 2016 HER EMPLOYMENT ENDED ON 22ND JANUARY 2017 COMPANY HOLIDAYS RUN FROM 6TH APRIL EACH YEAR EMPLOYMENT LENTH 22 WEEKS NO MATTER What YOU CLICK ON THE CALENDER IT SHOWS HER AS HAVEING 22.4 DAYS HOLIDAY MANUALly I HAVE CALCULATED SHE IS ENTITLED TO .43 DAYS HOLIDAY PER WEEK AS SHE HAS WORKED FOR AROUND 22 WEEKS THE CALENDER SHOULD SHOW HER DAYS ENTITLED TO AS 9.69DAYS FOR THE PERIOD OF TIME SHE WAS EMPLOYED

Pros: Easy to use Good support Good value for money

Cons: DOES NOT CALCULATE TRUE HOLIDAY ENTITLEMENT

Brightpay Review

Jan 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: My accountant recommended me to BrightPay I have 2 Employees and was being hounded by my previous payroll provider to buy additional addons that I neither wanted nor needed. Plus an expensive annual fee. I did the Pension webinar with BrightPay which enabled me to action pensions for my employees without any costly Third party involvement. My previous payroll provider wanted high amount for their version of the same thing. Since using BrightPay I have not had to use the free support it really is very simple to use. My accountant has helped with advice on a couple of minor issues at the beginning but that aside I would and have recommended this payroll package to anyone.

Pros: Its free for small employers and easy to use.

Cons: Can't think of anything as yet

Recommendations to other buyers: Try it

So simple

Apr 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Absolutely brilliant value.

Pros: Incredibly easy to use. I use the Mac version. After a year struggling using HMRC PAYE Tools this was a complete relief. Really quick and intuitive even for the novice at payroll. Easy reports. Very easy to send RTI reports to HMRC. Customer support very good via email.

Cons: Obvious help or a help button while using Brightpay is missing. However there are hints, and I have found a good help section on the website.

Excellent Product

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clear and easy to use for novices. Easy to file RTI monthly returns. Ability to process reports, payslips etc in .pdf form for emailing a great saver in time, stationery and postage.

Cons: Not found any yet, in 4 years. I had used other programs previously but this is the best to date!

I have found this software very easy to use for my small company

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The system is easy to follow. The help is also very quick to come back. The price is also reasonable for a small company

Cons: I feel the reports could be easier and the year end could be improved on. I think it would be nice to have someone available after working hours

The overall features of this software is superb.

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: You can customize and design different features and featuring a customized plat form. This can be upgraded.

Cons: The reports could be easier and customer service after working hours due to the overnight employment.

Bright Pay Review

Feb 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I am using this software for last 2 years. I highly recommend this software. Easy use

Excellent Product for the money

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have used this product for some time now and find it easily compares with Sage for a fraction of the price and the support is both excellent and free. The product is very user friendly and I would highly recommend it.

Pros: Easy to use and report design is so simple to do

Cons: No ability to add in half day holidays

Great product for the small business

Oct 25, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have been use this product for many years and have always been very pleased with the way the features are kept up to date with government guidelines and requirements. It would s easybto set up and use.

Pros: Ease of use, support, features

Cons: None really

Recommendations to other buyers: Definitely worth giving it a try

Brightpay Software recommendation

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have to say Brightpay is a fantastic piece of software, ease of use, everything you could need to do your Wages, RTI, Auto-enrolment, keeps you up to date with everything that's happening so you do not miss deadlines for reporting vital information to HMRC avoiding nasty fines. Simply the best by far as we are a small business and haven't the time or know how with all that's what, helpful knowledgeable staff to offer guidance to all.....Thanks, Brightpay for making wages and reporting somewhat less daunting.

Pros: Everything you could need.

Recommendations to other buyers: Highly recommend at least looking at the demos online and see how easy it is to use and all the facilities it offers, once you get going you would wonder why you used anything else.

Simple to use and easy to get going

Nov 01, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I was contemplating using the HMRC basic PAYE tools for my new one-man business but past experience put me off. I found BrightPay after researching alternatives and have been using it for a few months now with no problems at all. I wouldn't say any accounting task is an absolute pleasure but it has become an easy activity and something I don't worry about any more.

Pros: Simple GUI, quick to set up, good facilities to send data to HMRC.

Cons: I've been caught out once or twice when the current month has moved forwards automatically. It's very easy to scroll through the months once you realise this.

Recommendations to other buyers: Try the free version, it's quick to get up and running.

SO SIMPLE

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: BrightPay PAYE software is amazing. Its extremely easy to use, has all the wage slips and reports you will ever need. Saves so much time and extra work compared to HMRC PAYE TOOLS, which we used before. RTI reporting is made very easy and more and more Pension providers are jumping on the bandwagon to make Automatic Pension Enrolment reporting easier and easier. Customer support is great and they explain things as if your a novice to payroll if thats what you need. Cannot say enough what an excellent package this is and its completely free if you only have 3 employees. BRILLIANT

Cons: None that I am aware of at the moment except maybe the CLOUD should be free too!

Fantastic system

Oct 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've been using brightpay for about 3 years now and can thoroughly recommend it. It is intuitive to use and if you run into any problems, just email their team and they will sort it out very quickly, I mean, they really don't keep you waiting. They don't rest on their laurels though, they are improving this extremely good payroll system with improved functionality all the time. Give it a try, individuals and accountants who operate payroll for clients will be very happy with this highly efficient system.

Pros: Brightpay is free to use if you only have a few employees but I would gladly pay if they introduced a charge.

Cons: Nothing to dislike.

Fantastic product and easy to use

Sep 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and totally always up to date on all issues, and great knowledgeable support.

Cons: nothing it is everything that I need from this type of software

Recommendations to other buyers: try it!! You can use the trial period for free, and then if its ok subscribe

Best payroll software out there

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I've tried using Sage payroll and had no joy, so I thought back to what my old employers used for their payroll, which one was Brightpay. Easy to set up and use- it had a step by step questionnaire for setting up things like NI category, so you really can't go wrong! All other enquiries I've had have been answered by someone else on the easy-to-use website. Just a fabulous product.

Pros: Interactive display- a monkey could work it.

Cons: You have to pay once the business gets bigger, but hey ho- you guys have to pay the bills somehow, so I don't mind.

Recommendations to other buyers: Never look to any other software when this is available!

Simple, even for people that don't understand PAYE or RTI

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As a self employed person, running a business is tough enough and I used to outsource my PAYE to the accountant. When the gov introduced RTI the accountant jacked up the price so I decided to do the RTI myself. I looked at the HMRC tools and felt that it was still confusing and I was nervous about being fined for getting anything wrong. I looked around various packages, but most were more costly than the accountant and there's only me. In the end I came across brightpay and gave it a go. What appealed was the price for me - £0. Not only that, I have access to their support so have been asking questions.

Pros: Price, and still have access to support I can try out different wage payments, either as net or gross and see how much I can afford to pay myself - and the tax man

Cons: it doesn't allow you to go back in time so you have to restore an earlier version if you want to check any previous years data or make a P60

Recommendations to other buyers: Try it, it's free for 10 users and does everything I need as a micro business

Enjoyable use

May 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As a volunteer I need to get the job done fast and accurately and so it is very helpful

Pros: Makes me feel confident to do this role. All detail is clear and payslips are welcomed for clarity.

Brightpay - the only payroll solution

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been using Brightpay for the past 3 years and I find it so easy to use and navigate. I find end of year much less stressful than when I used other payroll providers. Customer support is brilliant and you are never left hanging on for hours as your queries are answered immediately. I would definitely recommend Brightpay to anyone who is interested in a hassle free and value for money payroll package.

Pros: It is so easy to use

Cons: There isn't anything that I do not like about Brightpay

Recommendations to other buyers: Please give it a go - at least try the free period and see for yourself. Once you do you will see what I am talking about.

Excelent product

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been using it for about 3 years. We are a small charity with 1/2 employees. The fact that it is free to small users is a big bonus. We could not afford a paid product.

Pros: Does what it says on the tin.

Cons: None

Cannot recommend enough!

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I'm running payroll with no previous experience - all thanks to BP

Pros: -Can do a lot of customized reports/ additions -Makes all calculations automatic -Has various prompts / checks with legislation

Cons: Literally I cannot see any drawbacks - this is amazing software which makes run accounts/ payroll /CIS so easy.

BrightPay review

Oct 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've been using BrightPay for around 8 months. At first I used the free option but upgraded when our company went Limited and we took on an extra employee. The change over from Sole Trader to Ltd Company was trouble free. This included a customer support call regarding P45'S, their response was quick and helpful.

Pros: I chose BrightPay because it includes help with Pension auto-enrolement.

Cons: None so far

Recommendations to other buyers: I checked out some other software which included the whole book keeping options but chose Brightpay as it was free to use to start with, I found it easy intuitive and easy to use.

Bright Pay

Jan 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: When auto enrolment loomed I needed to find a software that was suitable for me and if possible free as I only employ 2 staff, I came across Brightpay, and can honestly say I have never looked back.

Pros: It is easy to use and if unsure the help session is easy to understand.

Cons: The only difficulty I had was at the beginning of auto enrolment as I have to manually create the file for sending the file to my pension provider but now that it is up and running it is ok.

Recommendations to other buyers: If you are considering BrightPay then don't hold back go for it.

Great package for my very small company

Oct 25, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I only use this software once a month for payroll for my small company, so I sometimes have to think hard to remember how it works. Mostly, I'm used to it now, but the online guides make it really simple to follow for people new to the software,

Pros: Calculates all NI & PAYE for me as a director - correctly, according to my accountant. Produces payslips, P60, etc. in a format that is easy to understand. Prompts me to complete RTI to HMRC. Online guides are great and easy to understand.

Cons: Occasionally it has calculated PAYE / NI that I do not understand and have had to refer to my accountant for advice - would be great to have a webchat or phone helpdesk for those specific queries.

Recommendations to other buyers: If you have a small business like mine (only me as director and sole employee), I'd thoroughly recomment this - it was recommended to me through HMRC website, so I have some confidence it does what they expect!

All the help you need with payroll

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Setting up a business was a daunting problem- trying to manage a payroll even for one person with all the tax returns and reporting responsibilities was almost impossible and resulted in me being fined twice for late filing by the tax office. Once I found Brightpay this all turned around the system was easy, and comprehensive it does everything you need and more. Since using it my account is relieved as I manage to produce accurate reports for everything and the tax office have stopped fining me , which must be a good sign. I have already recommended this product to others as for me it has made a load of difference in my understanding and keeping up to date with things. Plus I can do everything without having to pay for an expensive third party or agent to do things for me.

Pros: Electronic filing of HMRC returns and records

Cons: Nothing I can think of

Recommendations to other buyers: If you are looking for a comprehensive payroll system that practically files all your tax returns for you then this is a good one!

My experience of BRIGHTPAY

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been using this software for a number of years and it is , by far, the most "user friendly" commercial software we have ever used. It does, exactly, the job we want it to do. If we do have a problem, always down to us, the problem is sorted swiftly. The staff members we talk to are very pleasant and helpful and we could not wish for a better service.

Pros: It's ease of use and logical layout. IT never lets you down.

Cons: None that we have found.

Recommendations to other buyers: If you are looking for a payroll programme, I doubt you will find a better one.

Bright Screen, Bright processes, Bright backup, with Bright Pay

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Excellent package always room for process improvement.

Pros: Bright and clear screen to see steps required, Bright and easy to use, Bright and quick snapshot backup, easy to understand payslips, and general journals.

Cons: Wiggly worm on allocation of time spent on jobs. Difficult to get it to do what you want, and keep the others you have entered in place. I suggest boxes to type in % of time on job, or hours on job.

brightpay review

Feb 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Would recommend Brightpay to everyone, so easy to use. Have no problems with the product

Pros: Peace of mind .

Recommendations to other buyers: Give it a try .

Very good customer support

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use software. Also provides very good customer support either you are a paid customer or not.

Cons: There is nothing which I dont like about this software. Some times it takes time between processing but not always.