# Page 10 | Bright Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Bright the right Payroll solution for you? Explore 347 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126242/BrightPay/reviews

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Bright

4.9 (347)

[View alternatives](https://www.capterra.com/p/126242/BrightPay/alternatives/)

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Last updated May 22nd, 2026

# Page 10 - Reviews of Bright

## Showing most helpful reviews

Showing 226-250 of 347 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Paul M.  
Managing Director  
Construction  
Used the software for: Less than 6 months

### "EXCELLENT"

November 30, 2016

5.0

I have found the software intuitive and easy-to-use with all the features I needed to run a successful payroll, including the recent introduction of the pension automatic enrolment scheme. I would certainly not hesitate to recommend this product.

Review Source

KS

Katriona S.  
Bookkeeper  
Legal Services  
Used the software for: Less than 6 months

### "Review"

November 2, 2016

4.0

I think this is a great product very simple with all the extras built in easy for a one stop package for paying your staff. I have just found one or two things more difficult when setting up, like linking to the pension provider etc. Then having called customer support I was given the help required quickly and efficiently. Overall I have had a good experience and have recommended this product to others, I also use it in other places that I work.

Pros

Simplicity easy to transfer the required details over to HMRC or chosen pension provider!

Cons

Some difficulty with the set up and setting up to transfer to pension provider specifically

Review Source

KM

Kevin M.  
Chairman  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Payroll Package"

January 19, 2017

5.0

I've been using Brightpay since Real Time Information has come in its a great easy to use payroll package for a very reasonable annual cost I recommend any small business to use it.

Pros

Easy to use.

Cons

Its easiness to use.

Review Source

JP

Jenny P.  
Administrator  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "BrightPay is PERFECTION."

January 20, 2017

5.0

BrightPay is quite simply EXCELLENT!! I so wish I'd found them years ago!

Pros

BrightPay does absolutely everything I need, is so user-friendly and the customer support team are exemplary.

Cons

None.

Review Source

VO

Valerie O.  
Accounts/Payroll Administrator  
Retail  
Used the software for: Less than 6 months

### "Fantastic system"

February 7, 2017

5.0

This system is so easy to use, the support if needed is fantastic. Although initially, I didn't use it to its full potential (holiday calendar). I am finding this very useful and so easy.

Pros

Everything.

Cons

Nothing.

Review Source

HM

Heather M.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Lifesaver"

January 20, 2017

5.0

It could be renamed Payroll for Dummies, so easy to use, does everything you would expect and more.

Pros

Email payslips, expense reporting, this does it all for you! ease of use for a novice!

Review Source

DE

Darren E.  
Carpet fitter  
Management Consulting  
Used the software for: Less than 6 months

### "BrightPay."

October 25, 2016

5.0

Brightpay is so straight forward to use and like the feature of being able to see net pay when entering gross so that adjustments can be made as we pay the same net pay each week.

Pros

Ease of use.

Review Source

EP

Eric P.  
Manager  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Making life a bit easier"

October 26, 2016

5.0

I employ one person and needed some simple accounting software to help me manage pay roll and to help me to live up to my legal obligations. I looked at a number of alternatives but BrightPay seemed like the easiest to use, it was the most cost effective being free for 1 employee and what was really important for me BrightPay have great video help files and free telephone support. Super. I've used them for almost a year and now I know that I made the right decision. Well done BrightPay, great product and support.

Pros

Great online video help files and free telephone support.

Cons

None that I have found.

Review Source

DA

Dawn A.  
Operations Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Great Choice"

October 25, 2016

5.0

We are a small charity with 2/3 employees and were looking for something to help us with payroll and the workplace pension scheme. It's easy to use, great visually unlike some options and does what it says on the tin. It's provided all we need, interfaces with the bank and pension provider, emails the pay slips and has generally streamlined the whole payroll function. Very useful video tutorials on You Tube available before you commit to the software which really helps to make an informed decision. Never needed it but know there's good support and backup available if ever it was needed.

Pros

Free for small users.

Review Source

JW

John W.  
COO  
Real Estate  
Used the software for: Less than 6 months

### "Super simple. Everything just works."

October 26, 2016

5.0

As a person running a start up, I was aware of my legal obligations as an employer with regards to payroll, but didn't have the background or training to manage the process. Brightpay made the formalities a breeze. Their knowledge base is well developed and setting up the company and its users is simple. Doing payroll is a breeze. Everything just works.

Review Source

wT

wendy T.  
Managing Director  
  
Used the software for: Less than 6 months

### "Make your day use Brightpay !"

October 25, 2016

4.0

Found Brightpay easy to use and great value for money. It keeps me, my staff, rti and the government (pensions/paye) happy and it makes sense. It makes my accountant happy as well even if i forget to run the reports because he can always find them himself.

Pros

It takes less than 5 mins to comply to all the new regulations - a few clicks and its all done.

Cons

I always have trouble remembering where and how to get the reports i want - should be a reports tab on top you can click to get all your reports instead of each section.

Review Source

CW

Catherien W.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Brightpay review"

November 1, 2016

4.0

I use the one-company free version and for free it is absolutely brilliant. I find it very easy and intuitive to use (especially as I am not a payroll expert) The integration with HMRC is problem-free - never had an issue (unlike other cloud based solutions eg Xero). Master data maintenance is also very easy to use and the reporting is comprehensive. I would rate this 4.5 out of 5 overall (sadly it wouldn't let me select 4.5)

Pros

the reporting function and ease of use with FPS/EPS integration Free version

Cons

I should like CIS reporting included in free version

Review Source

MC

Mary C.  
Chartered Accountant  
Accounting  
Used the software for: Less than 6 months

### "Brilliant Brightpay"

October 25, 2016

5.0

Brilliant payroll software, easy to use, quick, does everything you would want it to do, but in a simple, straightforward way

Pros

Ease of use

Cons

Nothing!

Review Source

MJ

Matthew J.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Perfect for my small company"

October 25, 2016

4.0

When I set up my own company I was recommended this by an ex colleague who manages the accounts and payroll for a 15 person company. I've been using it for a couple of years now and have never had a problem. Its easy to use (or, as easy as HMRC rules would allow it to be!) and pretty straightforward. I pretty much only use it for payslips, P60s, and RTI submissions. I do the actual payroll payments by hand.

Pros

Free for small companies.

Cons

Only use it once a month so I don't get used to doing things, and I don't have any need to explore the features.

Review Source

LE

Lyndon E.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Great product, highly recommended"

October 25, 2016

5.0

BrightPay is so simple to use, and is a well written product. As I work within the IT industry I can tell the difference between good and bad software, and this is definitely one of the good ones! We previously used the free tool from HMRC, which I found terrible in comparison to BrightPay and quite buggy. I've also seen other companies using products from the more well known vendors, which seem overly complex compared to BrightPay.

Pros

Free for small businesses Very easy to use It's stable, does what it's supposed to and so far I've found no bugs

Review Source

AH

Ann H.  
Proprietor  
Retail  
Used the software for: Less than 6 months

### "Easy to use"

October 25, 2016

5.0

Doing the wages each week takes five minutes and the pay slips are printed on normal paper which saves money.

Pros

Saves time

Cons

Nothing

Review Source

DM

Drew M.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Great help for a Startup"

October 25, 2016

5.0

This is the handiest piece of kit for entrepreneurs, and on the one occasion when I needed support they were really helpful.

Review Source

LT

Luke T.  
IT Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Fantastic product for a 1-person LTD company"

October 25, 2016

5.0

I do my accounts for my own 1-person LTD company and BrightPay is great!! Really simple, and well-protected (you can password lock it). I use Bean Balance to do my accounts and the two integrate seamlessly - just copy your RTI from BrightPay as an XML and BeanBalance processes immediately. You can run payroll at the click of a button in BrightPay, export payslips for records, and if you add your HMRC Gateway credentials, it will even publish your RTI straight to HMRC. Cannot fault this product, and with the free license as a 1-person LTD company, you cannot go wrong!

Review Source

RG

Rosalind G.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Intuitive product & Excellent Support/ Customer Service"

October 25, 2016

5.0

As a single employee company I get a free licence, so pay nothing for the product. I was initially attracted to Brightpay because it appeared simple and intuitive to use - and having used it to file EPS returns over the last 3 years - I am very pleased with it. On the few occasions I have needed support, the team responded very quickly - and my issues were resolved quickly and easily. I would not only recommend it to others, I will also look to purchase a paid licence when my business becomes big enough to require one. A big 'thank you' to the Brightpay team.

Review Source

RW

Robin W.  
CEO  
Philanthropy  
Used the software for: Less than 6 months

### "Fabulous customer support via e-mail"

October 28, 2016

4.0

We were attracted to this service principally for price reasons. For now, we only have one staff member, and it's free without limitations for up to three employees. Doing payroll for the first time is a bit of a learning curve, and we were a bit peaved to find that we didn't get a response when we tried to contact support via the web form. However, when we tried via e-mail instead, we found that we got very thorough, rapid and personable support.

Pros

\- Free for the first three employees. - Very attentive customer service via e-mail.

Review Source

BS

Bharat S.  
Director  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Really good software"

October 27, 2016

5.0

Have been using this since more than a year. Ideal for small business with simple requirements. Very easy to set up first time and the year end transition was quite seamless. Quite impressed with this software (meets HMRC's requirements for a small business).

Pros

Very easy to set up, easy to run, RTI filing is quite seamless, reports (including payslips) generated have professional look and can be customised (using company logo).

Cons

Perhaps could be linked to calendar for reminders.

Review Source

PH

Paul H.  
Senior Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Small Bsiness Payroll Software"

October 28, 2016

5.0

I originally did some research into payrol software suitable for a small business that would also grow should the compant need this. BrightPay also satisfied HMRC requirements for their reporting purposes. The decision was something of a 'no-brainer'. The software is updated regularly to keep pace with changing legislation/HMRC requirements. On the one occasion I needed support, this was available immediately by telephone. The resolution was immediate and all the more impressive as it was free - really free, no strings attached.

Review Source

PD

Paul D.  
Cashier  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Easy to use "

October 19, 2016

5.0

Really easy to use. Good features for RTI and auto enrolment. Can verify tax codes.

Review Source

JS

Jon S.  
Director  
Management Consulting  
Used the software for: Less than 6 months

### "Great software and support"

October 27, 2016

5.0

As a small business keeping costs down is in important and as currently only one employee the software is free. I had a problem on first set up and the support was fast and really excellent and much better than my experience with other software companies. If I manage to grow my business and take on extra staff I will definitely stay as a paying customer.

Pros

Clear and simple and full features available even as a non-paying user and the excellent support was also free

Cons

None that I have encounted

Review Source

CT

Charles T.  
Owner/Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Superb"

November 6, 2016

5.0

I use Brightpay for my payroll instead of HMRC as it has pay slip (HMRC does not) It also keeps me up to speed regarding Auto Enrolment. Brightpay is a doddle to use and far easier than the HMRC system it has more plusses than minuses, I would recoment it to anyone who needs to run a payroll system. It is easier and cheaper to use than Sage/TAS payroll which are mega costly.

Pros

The simple input for running payroll and the reminders generated about auto enrolment

Cons

None worth talking about

Review Source

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