# Page 3 | Bright Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Bright the right Payroll solution for you? Explore 347 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126242/BrightPay/reviews --- Bright 4.9 (347) [View alternatives](https://www.capterra.com/p/126242/BrightPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 3 - Reviews of Bright ## Showing most helpful reviews Showing 51-75 of 347 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AI Alana I. Director Accounting Used the software for: 6-12 months ### "Best in market! " August 27, 2019 5.0 This software saves us the cost of an extra employee a month - you really can't argue that this! Pros Too many amazing functions to mention but the integration with companies house is a godsend for us. The customer service team are exceptional and come back on all queries quickly. Cons The only area I would improve is the job flow could be more detailed. Reason for choosing Bright Seemed more user friendly, easy to implement. Review Source EC Elliot C. Director Accounting Used the software for: 1-2 years ### "A helping hand..." August 27, 2019 4.0 Pros The functionality available is excellent and it is such a useful tool in the running of the business and the management of on-boarding clients and managing workflow. Cons Still quite obviously in development so at times the product is updated and this can cause a few issues. Lack of ability to make enough customized changes at the moment but hopeful that things will improve as it becomes more established. Review Source LC Louis C. Lead Purchase / Sales Computer Software Used the software for: 6-12 months ### "BrightPay provides a streamlined elegant support for payroll system for our affiliate offices" August 15, 2018 4.0 We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed. We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option. Pros Easy to use and to understand interface provides feature rich control for our worker payroll accounts. Additions and deductions for multiple departments are an extremely useful feature as well. Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier. Cons The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language that customer service interactions can be a bit difficult but not unbearable. Also, a new software download is required each new tax season. Review Source PC Paul C. Director Accounting Used the software for: 6-12 months ### "Brilliant CRM" August 27, 2019 5.0 It has completely transformed my practice I have already and will continue to recommend this software to my fellow business associates Pros I love it all but the automated emails etc ensure I never for when returns are due. Cons I really like everything about the software Reason for choosing Bright Ease of use, it was specific to accountants Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) The previous CRM didn’t meet my specific requirements Review Source EM Eamonn M. Director Used the software for: Less than 6 months ### "Brightpay Auto Enrolment and RTI Ready Payroll software" October 25, 2016 5.0 I have never come accross such a user friendly software product. Every box and heading is self explanatory. Transfer from Basic PAYE Tools, set up and running has been so easy. The software is completely free for up to 3 employees. This suited us initially. Any small queries I have had have been dealt with in a timely and efficient manner demonstrating how utterly professional and committed to excellent customer service Brightpay are. Although Brightpay were already linked to about 10 Pension providers (including NEST, Peoples and NOW), we decided to use an Auto enrolment pension scheme which wasnt yet linked to the software but Brightpay developers worked like trojans to get it up and running in time for our staging date. There were a few teething problems with online pension contribution filing, but I just had to send a copy of my files by email so the developers could see what was going wrong. It was a simple password error. By the end of the day it was all sorted and has been running smoothly ever since. This was Excellent service above and beyond the call of duty, and considering we had not paid a penny for use of the software. Pros If an employee has a fixed salary each month this is shown automatically on each payroll day so no further entries need to be done. The HMRC and Pension Scheme id and passwords need to be entered only once in the set up. Then a simple click on the send button is done for all future submissions. Massive time savings. Each employee has a holiday and sick day calendar which recalculates holidays remaining or if SSP is entitled to automatically. Transferring mid year from another payroll product is simple. Review Source SS Seejal S. Unit manager Food & Beverages Used the software for: 6-12 months ### "Accurate and best payroll manager" June 30, 2022 5.0 Pros Holiday/hours tracking, pay rate management, tax compliant Cons Integration with Bizimply was little hard in the beginning but now it’s sorted Review Source Response from Bright July 4, 2022 Thank you for your review Seejal. We appreciate your feedback. VU Victoria U. Administrator Accounting Used the software for: 1-2 years ### "Not as good as expected" September 6, 2019 4.0 Overall, it is good that is a page, not a program. So you can use from home when you need it. Pros The really good thing is that they have tasks. The program generates deadlines and you can update progress and add a note. Cons Notes are so big and arranged uncomfortably. Sometimes you have to reload a few pages to find necessary information. Review Source SJ Sam J. Director Accounting Used the software for: 1-2 years ### "Excellent Payroll Software" December 17, 2019 5.0 Using BrightPay has made running payrolls much easier. Pros This software makes running a payroll easy. The interface is very user-friendly and inputting pay figures is a cinch. The software takes the legwork out of running regular payrolls by rolling over figures month-to-month and providing variance indicators Cons Setting up employer mid-year can be a little challenging until you understand how to input all the relevant information. Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Bright Better interface and simpler to use Review Source JT Jonathan T. Payroll Analyst Retail Used the software for: 2+ years ### "Bright day cause of brightpay" September 26, 2018 5.0 Pros I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns Cons what I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records. Review Source Tom K. Accountant Used the software for: 1-2 years ### "Best way to do your pay!" July 2, 2018 5.0 Pros BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all. Cons The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though! Review Source Claire R. Director Accounting Used the software for: Less than 6 months ### "Brightpay - employee portal winner" January 14, 2023 4.0 Pros That employees can access their own payroll portal Cons Hasn't yet adapted for the recent ruling relating to holiday pay Switched from [Payroll Manager](https://www.capterra.com/p/235673/Payroll-Manager/) As wanted software that had an employee portal. Review Source Response from Bright January 25, 2023 Hi Claire, thank you for your review and we are delighted to hear that you are using the BrightPay Connect employee portal. Please ensure you have ran the latest upgrade, which will be prompted on the main BrightPay screen. GK George K. Owner Accounting Used the software for: 2+ years ### "Thumbs up for BrightPay" July 8, 2016 5.0 Pros I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment. I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10 Cons There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it. Review Source AR Ajit R. Director Management Consulting Used the software for: 2+ years ### "No euphemisms, no jargon and no problem - this software just works. That's it!" July 9, 2017 5.0 Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately. Pros Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them. Cons It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product? Review Source JD Jadwiga D. Accountant Accounting Used the software for: 1-2 years ### "Best Software!!!!!" August 27, 2019 5.0 We run Tax Returns and MTD VAT returns using this software and we found it so easy to use that we definitely save a lot of time comparing to software we used before. Pros Functionality, reliability and excellent customer service Cons Price could be a little bit more affordable Review Source JZ Jesus Z. Process Engineer Retail Used the software for: 2+ years ### "Brightpay covers it all " September 11, 2018 5.0 Pros \* its really amazing since brightpay covers all the aspect of a really great payroll system, easy to use and very effective Cons \* i have no any issue using the brightpay software, instead its highly recommended, please keep it up! Review Source MV Mantas V. Accountant Accounting Used the software for: 1-2 years ### "Easy to use, easy to understand" August 27, 2019 5.0 We can prioritize our work schedule and assign different work task to each employee Pros Very easy to use and to understand, high quality support Cons Customer service could have a webchat, sometimes AM becomes laggy Review Source SW Sophie W. Accounts assistant Accounting Used the software for: 6-12 months ### "Best payroll software" December 7, 2020 5.0 I love working with Bright pay. It is so simple and easy to use and is the best payroll software i have used in 5 years. Pros Is easy to use, the best payroll software i have used. I have been doing payroll for 5 years and this is by far my favourite. Cons Sometimes it freezes and it disconnects from the cloud. Review Source RC Rob C. Director Accounting Used the software for: Less than 6 months ### "Practice management made simple" September 2, 2019 5.0 Pros The ease of using the product, especially the reporting functionality and how easy it it is to get meaningful reports off the system. The ability to have all relevant client information in one place for all of my team to see, access and use. Cons I am yet to find something I don't like about this product but we are still finding our feet with it. Alternatives considered [CCH ProSystem fx](https://www.capterra.com/p/176070/CCH-ProSystem-fx/) Reason for choosing Bright Price was a large consideration but we also liked the tuition and help offered by Accountancy Manager Review Source JH Jaime H. Proprietor Accounting Used the software for: 1-2 years ### "Am review" August 27, 2019 5.0 Reminders sent automatically Pros The automation for reminders sent to clients Cons Needs to link to software e.g. xero For invoices Reason for choosing Bright Member of bookkeeper alliance Review Source JL Jonathan L. Owner Management Consulting Used the software for: 1-2 years ### "Thanks Bright Pay" September 27, 2016 5.0 Pros Firstly, as a small company I use the free version of Bright Pay, nevertheless this is an excellent software package. As somebody who works with and designs software applications, this is an example of how modern, well written software packages can be simple and intuitive, to the extent that anybody can use them with minimal training. Cons To be honest, nothing. I'm really pleased with the product and the vendor - The product works well and even when I needed some help with support they were quick and prompt and sorted the issue...which was actually down to my own error. - Quick Books could learn a thing or two about software packages here...perhaps wish that Bright Pay could do the accounts also! Review Source KM Kayla M. admin assistant Used the software for: 6-12 months ### "I love BrightPays ability to be integrated into other CRM platforms" March 20, 2018 5.0 Pros Can customize and design different features, apps, taps, fields and forms. Providing a customizable platform, this can be mutated whenever the need arises. Responsive website can detect and respond to device need as required, which means flexibility of mobile platforms is available and will provide ease to mobile operators. Cons Customers can be allowed to view tickets related to their sites, and view the status of resolution of their tickets. This will discourage the customers to directly contact their area managers and wasting their time. Customers can provide feedback and acknowledgment of their tickets. Review Source RC Rosie C. Owner Management Consulting Used the software for: 1-2 years ### "Decent technology, customer-focused" May 21, 2018 4.0 Pros I've used this software over two years and while parts of it are clunky, I love the annual updates and ways they continually change the platform to make it user friendly. It really feels like they listen to customer suggestions and make changes. Our employees love the self-serve model whereby they can access all their pay information on their own without going to HR. Cons User customization could use some upgrades. I'd like to be able to change the formatting and most-used columns and set up my dashboard more to my liking. This doesn't mean the software is not usable, it's just a bit clunky and means I do not work as quickly as I'd like. Review Source LC Liz C. Owner Farming Used the software for: Less than 6 months ### "Review of Brightpay " November 1, 2016 5.0 Since discovering Brightpay 2 years ago, I have introduced it to 6 of my clients and have now agreed to take on a Payroll Bureau on the basis that I can use Brightpay for this purpose. It allows me to use sub contractors easily in order to process the payrolls and exchange information very easily. The set up process has been surprisingly easy and the support from Brightpay has been excellent Pros Programme easy to understand. Help pages very straight forward and easy to understand . Support line well staffed and e mails are responded to quickly. The cost of the programme is very good especially for SME's where only 2 or 3 staff but with full AE obligations to comply with. Cons Very easy to end up with a duplicate copy of the same payroll on your PC. Quite easy to replicate a salary increase which can result in an overpayment in the next month if not carefully checked. Review Source DC Daniela C. Accountant Accounting Used the software for: 6-12 months ### "Review" September 2, 2019 5.0 Very good software Pros Support team are very helpful and responsive. They are always willing to help. The software has great features and provides all the information we require. Cons Nothing, there is nothing I do not like about this software Review Source CL Colleen L. Relationship Manager Information Technology and Services Used the software for: Less than 6 months ### "Simple, intuitive way to run payroll" April 3, 2019 5.0 BrightPay is the best payroll service that we've encountered. It is free for our company and covers all aspects of payroll from new pension auto enrollment to expenses and benefits to sick days. It is intuitive and covers everything that we need in one interface. Pros \-free for auto enrolment -ease of use -yearly price that doesn't increase -easy to use user interface -holiday and sick day calendar for all employees -help guides and excellent customer service -free for small companies Cons \-backing up and restoring data is occasionally confusing -you do need to download a new program each year -hard to come up with negatives! Review Source Similar Products Featured ## Related categories [Accounting Practice Management](https://www.capterra.com/accounting-practice-management-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Payroll](https://www.capterra.com/payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.