# Page 4 | Bright Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Bright the right Payroll solution for you? Explore 347 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126242/BrightPay/reviews --- Bright 4.9 (347) [View alternatives](https://www.capterra.com/p/126242/BrightPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 4 - Reviews of Bright ## Showing most helpful reviews Showing 76-100 of 347 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Sandra R. Propriator Used the software for: Less than 6 months ### "So glad I changed to BrightPay" February 2, 2017 5.0 As a self-employed Farm Bookkeeper/Secretary working for a number of businesses, I've used a couple of different payrolls over the years and recently came across BrightPay when looking for a payroll that dealt with pension auto-enrolment seamlessly with out costing a fortune, unlike the payroll program I was using. I found it relatively easy to change over midyear and have now converted several of the farms where I work. I initially talked to some of the BrightPay staff at a seminar for bookkeepers and they were very helpful; I've only had to contact the helpline once during conversion and they were brilliant. The online documentation and video tutorials are a great help, clear and easy to follow. I love the way you have a visual flag that the RTI and Pension return need to be sent - something that was easy to miss on my old software if you got interrupted by phone or someone coming into the office during the payroll run. Option for cloud backup so can access data from a different location and still run payroll if snowed in and can't get to the office! Pros Visual flag that RTI & Pension submissions need sending. Easy to use. Great value for money. Option for cloud backup so no worries about loosing data. Cons On fortnightly pay can only enter 1 x fortnightly figure - the staff are used to seeing 2 x weekly figure on payslip. Review Source AN Andrea N. Office Manager Construction Used the software for: 2+ years ### "Best payroll for small companies" August 1, 2018 5.0 Very good value for money, not complicated at all. Pros Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free. You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently. Cons There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update. Review Source NC Nicola C. Client Director Accounting Used the software for: 6-12 months ### "Easy to Use Practice Manager Software" September 2, 2019 5.0 Pros Easy to use, with easy HMRC agent requests and automated emails to remind/prompt clients Cons There are a couple of ways which we could list tasks, etc, but this doesn't take away from the overall experience. Review Source CB Calum B. MD Professional Training & Coaching Used the software for: 2+ years ### "Comprehensive but simple to use payroll software" July 8, 2019 5.0 I've been using this for several years. Support when needed has been quick and efficient. Pros Straightforward to use. Provides a basic employee overview as well. Cons Not automatically backed up. Have to pay extra for cloud option. Review Source TW Tania W. Accountant Accounting Used the software for: 6-12 months ### "Amazing" August 27, 2019 5.0 Easy, smooth, and their customer support is second to none! Pros We love the document sharing portal!!! E-signatures are amazing :D Cons That it doesnt have a link with go proposal yet - it is in the pipeline though! Review Source sS sol S. Company Secretary Computer Software Used the software for: 2+ years ### "Easy to Use and Cheap to Buy" September 27, 2016 4.5 Pros The interface is very intuitive and we have found it easy to use. On the occasions that we have had a problem, we have not had to wait that long for someone to answer the phone on their helpline. Also, the helpline is based in the UK and is not an Indian call centre. Cons We have found backing up data and restoring the date a bit confusing at times. This is why we are considering using the cloud version of the software so we don't have to worry about backups. Review Source DT Danny T. Accountant Financial Services Used the software for: 6-12 months ### "Great product" August 27, 2019 5.0 Accountancy manager has prevented the chance of any missed deadlines completely. Pros It has all the functionality needed and very easy use. Cons I cannot think of anything I did not like about the product Review Source DT Denis T. Owner Management Consulting Used the software for: 2+ years ### "Brilliant Brightpay" September 27, 2016 5.0 Pros We used Iris before they charged the earth for nothing. Brightpay does everything for a reasonable fee & the customer service people are so knowledgeable about there products brightpay must the easiest to use accountancy product on the market 10 out of ten for Brightpay Cons We have found no problems with Brightpay the software is easy to install the customer service people are fantastic. Sorry I cannot state anything bad about Brightpay Review Source OP Omarie P. Marketing Specialist Medical Practice Used the software for: 6-12 months ### "Super User friendly!" September 22, 2018 5.0 Pros This payroll software has made it so easy for myself and co-workers to report our time clocks. If someone forgets to clock in it is easy to fix on either end and we’ve never had a bad experience with their customer support. Cons I have no cons at all! If we have ever had a problem, which is rare, their customer support team answers and helps us work through it. Review Source AK Asoka K. Owner Accounting Used the software for: 2+ years ### "Saving time with Brightpay since 2013" September 29, 2016 5.0 Pros Easy to use product and the system is very transparent with easy to understand reports. Brightpay support is quick and efficient. Brightpay support the software by incorporating the latest legislation such as pensions auto enrolment so that the system can be used easily for the additional issues of payroll. Cons Nothing at the moment! Brightpay keep enhancing the software so that additional information for HR purposes can be used. Review Source MW Mark W. Owner Accounting Used the software for: 2+ years ### "Good all round package" August 27, 2019 5.0 Had resisted implementing practice software as a small practice and was concerned about cost. Pros Price Easy of use Flexibility for small or large practice Cons Nothing really as with all practice software takes time to set up. Review Source CM Caroline M. Payroll Manager Retail Used the software for: 6-12 months ### "Intuitive to use, great value, everything you need to run payroll " September 29, 2016 5.0 Pros This software covers all aspects of payroll including the new pension auto enrolment, expenses and benefits, sickness, maternity all subjects in one easy to use product. I am not a computer buff but this works for me and I can understand it very easily. The price is amazing we have several companies under one umbrella and usually this would cost a great deal more. I like the help from BrightPay which can be found on their website and I have emailed for assistance and this has been a clear quick response both times. Cons I haven't found anything that I am not happy about as yet - I did call once over an Irish bank holiday and spoke to a chap I found difficult to understand because of his beautiful soft Irish accent ... Review Source KS Kevin S. Accounts and Administration Used the software for: 2+ years ### "For ease of use and practicality, it takes all the hard work out of the payroll" July 26, 2017 5.0 Pros Nice, simple and easy-to-follow functions. If you're basically a non-technically-minded book-keeper, it keeps everything clear, and if you get it a little wrong at first it's easy to backtrack and put it right. Cons No complaints at all with it, though the automatic enrolment pension requirements did cause a little hiccup, which was probably down to confusion on my part anyway. Review Source VM Vinny M. Accountant Accounting Used the software for: 6-12 months ### "Amazing product" August 27, 2019 5.0 In a word excellent Pros So easy to use and takes away all of the mundane daily tasks Cons Nothing really. Works as you would expect and more Review Source TP Tim P. Director Accounting Used the software for: Less than 6 months ### "Great all round solution " August 27, 2019 5.0 We have been able to add new clients quicker and more efficiently with this software, saving around 2 hours per client. Pros Very easy to create proposals and letters of engagement. Maintains all critical client information with some workflow capabilities. Provides a file sharing portal and allows for client approval of documents. Cons More formatting capabilities would be appreciated. It is still very basic. Only stores one letter of engagement. Reason for choosing Bright Better value for money for overall product Review Source AG Andrew G. Director Retail Used the software for: 2+ years ### "Simply brilliant payroll software" May 30, 2017 5.0 Highly recommended and will save you a fortune Pros I haven't found a feature that I have needed that isn't in this package, and compared to the package I was using before this represents outstanding value. Cons Until the latest version I had to calculate the journal entries to put into Sage by hand, but now in the latest version even this is taken care of! Review Source RS Ram S. Accountant Accounting Used the software for: Less than 6 months ### "Very good software" September 2, 2019 5.0 Very impressive software and best customer service Pros Reminders automated and emails are automated Cons Tasks lists take time to update but has to be done so no cons actually Alternatives considered [Capium](https://www.capterra.com/p/179882/Capium/) Reason for choosing Bright Best services and very good automation for small business and one man sole trader business. Review Source JH Jeremy H. Treasurer Philanthropy Used the software for: 2+ years ### "Used for payroll with one employee." September 27, 2016 5.0 Pros Very easy to get to grips with, and does all the work for you! And for a small employer like us with just one employee, it's free. The need to contact support is very rare, as things work so well, but on the one occasion I called for help, they were very supportive and sorted out my question quickly and easily. Cons Not easy to identify anything that I don't like really. Review Source CB Craig B. Accountant Accounting Used the software for: 6-12 months ### "Great product" September 2, 2019 5.0 I like everything that accountancy manager offers and it just keeps adding more and more useful things along the way Pros Its ease of use and the automatic reminders to clients Cons There was nothing I did not like about it Alternatives considered [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) Reason for choosing Bright Looked and felt a lot better than its rival products Review Source DG Daryl G. CEO Legal Services Used the software for: 2+ years ### "Brightpay Review" April 10, 2017 5.0 We've been using BrightPay for over 2 years now for our 30+ employee payroll, having switched from Sage Payroll which we'd been using for 10-15 years. We have had no reason whatsoever to rethink that decision and have been really impressed with BrightPay. Pros \- pensions included as standard - cost - look and feel - multiple users included - online employee portal add-on Review Source PR PENELOPE R. ADMIN MANAGER Transportation/Trucking/Railroad Used the software for: 1-2 years ### "BRIGHTPAY IS THE RIGHTWAY" September 27, 2016 5.0 Pros Free for small businesses with 3 or less employees. User friendly. Telephone helpline with very knowledgeable assistance when advice required. Also looks as though they have Automatic Pension Enrolment well covered for the future. Easy to print Payslips, email them to employees whether direct from BP or exporting them so you can file them in your own system. Cons Because of the flexible hours I work I would like the helpline to be available for some period of the evenings and week ends Review Source NF Nick F. Project Engineer Construction Used the software for: 1-2 years ### "Great for our field staff" January 10, 2019 5.0 Pros We use this program for our field staff and we have found this is more accurate than previous ones we've used. With that feedback we plan to use it on other projects. Cons Getting the laborers to use this as a majority of them are older in the business and sometimes they don't like change. Review Source AS Alexandra S. Office Manager Management Consulting Used the software for: 6-12 months ### "Very Easy to Follow" May 23, 2018 5.0 Pros We have loved brightpay because of it's simplicity but very well organized and realiable product to have! Cons It constantly reminds you to never miss a deadline and helps you keep track of all the small stuff that usually gets you. A must have! Review Source TS Terry S. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great software, does everything I want it to." September 27, 2016 5.0 Pros Just the ease of use. Everything works as it should and is straightforward to follow. Any questions I've had - and that's only a few and normally because I was doing something wrong - have been answered quickly and efficiently Cons The guilt feeling I get from being a small user and not having to pay for the program! Review Source NS Nicola S. Manager Philanthropy Used the software for: 2+ years ### "We are a Charity, this is so easy to use." September 28, 2016 5.0 Pros We love this product - it is so easy to use, so logical. I have never had to ask for support because its so straight forward. Cons There is nothing I dislike, we are a small employer with a very straight forward payroll and they lead you through everything you need to do to comply with legislation - they are great. 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