# CAFM Explorer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CAFM Explorer Software - reviews, pricing plans, popular comparisons to other CMMS products and more. Source: https://www.capterra.com/p/126258/CAFM-Explorer/alternatives --- # CAFM Explorer Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CAFM Explorer ## What is CAFM Explorer? CAFM Explorer is essentially a powerful and total Facilities Management product which can be deployed on Desktop, Web and Mobile for engineers. You can use as little or as much functionality as you need such as Help Desk, Planned Maintenance, Room Booking, Space Planning (Linking with AutoCAD), Cost Control, Property Management and a Powerful LIVE Reporting Dashboard. Try our FREE demo today. ## What is CAFM Explorer used for? [CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 77% Neutral 19% Negative 4% Starting price £2000 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CAFM Explorer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idoxgroup.com&name=CAFM Explorer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CAFM Explorer 4.0 (26) VS. [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price £2000 One Time Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (26) Ease Of Use 4.8 (993) Value For Money 3.0 (1) Value For Money 4.7 (911) Customer Service 4.3 (26) Customer Service 4.8 (931) ## CAFM Explorer alternatives [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Commercial Properties Designed to serve commercial properties Customizable Reports Alter the layout and content of reports Document Storage Store and organize documents in a centralized system Equipment Management Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history CAFM Explorer 17 features Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Designed to serve commercial properties Alter the layout and content of reports Store and organize documents in a centralized system Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track work performed and resources used for past customers, sites, or assets Manage occupancy and space utilization in facilities and buildings Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Basic £2,000 One Time Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (26) 4.3 Based on 26 reviews ## User reviews Overall rating 4.0 Based on 26 reviews Filter by rating 5(7) 4(13) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent AH Amer H. Property Manager Real Estate ### "Computer Aided Facility Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 16, 2018 Pros \- rich software - many options - breakdown for each building - ability to make any changes - user friendly Cons \- support is hard to reach (especially when they switched to Mclaren) - only in English (could help if bilingual) - Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Haydn C. Business Development Manager ### "Finger tip intelligence" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 20, 2012 We have been users of several versions of CAFM Explorer over a number of years and developed a professional relationship with their team. The product has got better each time and the technical back up and help desk service is excellent. CAFM Explorer has help us to improve our Facilities Management (FM) service and obtain good scores on our Key Perfomance Indicators (KPI's) Pros Versatile and fast. Cons Can't think of any. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Adewole A. CEO ### "CAFM EXPLORER- THE BUSINESS NAVIGATOR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 17, 2012 I just won a huge project when i presented a PPM plan for a multinational company here in Nigeria using CAFM EXPLORER? My preaching of application of CAFM EXPLORER to other Fm companies in Nigeria is - with CAFM EXPLORER your company stands out for success. Pros It is a treasure trove of knowledge CAFM Explorer is a site task summariser It brings out the best of facilities management Site success and exploration depends on the FM companies quest for excellence Cons I am yet to discover demerits of CAFM EXPLORER Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andy P. Technical Engineer ### "Almost perfect!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 For our business CAFM Explorer does everything we need it to do, very robust and reliable and excelent support. Once it's up and running- 10/10 I have written a recommendation for CAFM Explorer to an Australian public research department who were liasing with Tony Leppard 4-6 months ago...I'm not sure if they decided to invest..? Pros Excelent , intuitive, fresh, modern interface Powerful data analysis and reporting tools Easy to add different modules as and when your business expands. Great scalability- works very well for SME to Enterprise. Excelent service desk support. Cons Implementation/installation could be better scripted to be made eaiser for local IT. Although Explorer is a 'CAFM' system, we would like to see more elements of EHS management- this could be present in 2012 which we do not use yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sunij C. Technical Manager ### "Easy to use, easy to install, easy to learn" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 CAFM Explorer is a powerful, sophisticated and highly recommended software for the Facilities Management industry. Pros CAFM Explorer is a feature rich software that has many capabilities suited for the operations of professional facilities management company. The interface is very easy to use as it designed with a similar and familiar look as Microsoft Outlook. The unique drag and arrange feature for lists, especially in the HelpDesk module, helps the user find and group maintenance requests according to his/her requirements, making the users' work much easier. In addition, support from FMx Ltd is just excellent. The best part about FMx Ltd is that they keep working hard to continuously improve the software and upgrade its features based on feedback from FM industry peers and professionals. Cons There is no locally based support (in case of emergencies). Although the support through Skype, emails and phone calls are quite helpful, useful, and prompt; there is a possibility that some support requests would have have to wait till there is a reply from the CAFM team during their office hours (which might matter if your operations are based internationally). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chris S. Web and Database administrator ### "IT Perspective" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 16, 2012 I would be happy to recommend the system. Pros \*CAFM reads user details from our +900 user Active Directory system. \*Able to interact with the DB to provide ad-hoc webbased reports/analyst Cons \*Method to license new PC's is just managable. e.g. We ocassionally rebuild PC's and need to de-reg 1 pc to register another. \*Occasional timeouts when accessing system, Still investigating whether this is a network or FMx issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Timothy S. IT System's Engineer ### "CAFM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 I think the program is good for our maintenance department. They seem happy using it and the end users also seem happy at the can see the progress of their request from the time it is submitted to when the job is completed. Pros Very easy to use Easy to deploy Good Support Cons None i can think of Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ian M. Managing Director ### "Cafm 2012" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 A fantastic product which we are commited to working with in the long term. We are eagerly awaiting future developments and will upgrade whenever possible. Pros Reporting function is great with some really useful standard reports available. The widgets on the CAFM today page are useful and are now displayed in our office on a large screen for all to see. Customer service and support is superb and the new addition of the account manager will make our communication with CAFM even better. Cons Some new widgets would be good which are more specific to our needs and some of the reporting could be easier to set up. Eg when setting up a similar report to be sent to individuals, it would be good to be able to clone the report then make the minor changes that are required. When allocating jobs to the engineers it would be good if the same job number couls be used when applied to multiple engineers. At present if I send "Engineer A" to a job for 2 days and "Engineer B" only attends for the first day, I need to raise 2 different job numbers. Would be good if the system could generate quotes which could then become the jobs/work instructions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tina B. Miss ### "Cafm in an IT support environment." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 I can see that cafm is a very good facilities software and had the IT department had more involvment when the database was built for our company then we would potentially have had far less problems than we have had, but I really can not fault the support and advice I've been offered whenever I have questioned anything. I'm fairly confident that with their assistance we can manipulate the software to make working with it a viable option for us. Pros Cafm isn't designed to be used in the way in which we need to use it but the support received from both the account manager and the support team has exceeded expectations. The work planner is good. Cons We are trying to use Cafm in an IT environment and are finding that the software, coupled with the way that it has been built for IDH does not meet our needs and we are struggling to work effectively or efficiently with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL S L. Miss ### "highly Improved the help desk service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2012 I would recommend this software to any company that provides a help desk service. Pros Once all your data is unputted it is so easy to use and the amount of reports that can be created is great. Time saver in logging jogs and can keep track of each job from when first logged to completion. Cons Takes a long time actually inputting your information, but needs to be done to create valid reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/126258/CAFM-Explorer/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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