# Page 2 | Lansweeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Lansweeper the right IT Asset Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126334/Lansweeper/reviews --- Lansweeper 4.5 (75) [View alternatives](https://www.capterra.com/p/126334/Lansweeper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Lansweeper ## Showing most helpful reviews Showing 26-50 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Christian N. IT MANAGER Mechanical or Industrial Engineering Used the software for: 2+ years ### "Lansweeper un software per tutti" May 20, 2025 5.0 La mia esperienza è più che positiva, lo uso per asset management, distribuire deploy per aprire ticket helpdesk Pros La sua forte personalizzazione e messa a disposizione di funzionalità come deploy di applicazioni, assett management ec.. Cons Forse un pò macchinoso nella sua configurazione ma alla fine opo un po di allenamento diventa intuitivo Review Source Martin R. IT Systems Engineer II Banking Used the software for: 2+ years ### "Trustworthy solution at a reasonable price" January 5, 2025 4.0 Overall, it is a good product at a reasonable price point. Allows network scanning for IP discovery as well as asset tracking across networks. Pros We enjoy the functionality of scheduled network scans. Cons User Interface could use some work with things like credential vault and scan queues being easier to navigate through. Review Source JT Josh T. Sr Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Perfect for companies of all sizes" December 27, 2024 5.0 I have nothing but good things to say about Lansweeper. Great for multiple sites, companies of any size Teams small and large Pros Lansweeer is great for asset management and their help desk is a wonderful add-on! Being able to scan location from the site and send back to a central server. The tools and warranty information is perfect for every citation. The help desk is excellent and supports multiple teams, and includes a client support portal where they can check the status of their ticket as well as respond and open new tickets. Cons Lansweeper is on on-prem service where you have to provide your own server. They do not offer a cloud hosting service Review Source LB Lombardiga B. Electrical Engineer Renewables & Environment Used the software for: 2+ years ### "My review for Lansweeper " December 30, 2024 5.0 The product implementation in our organisation has boosted productivity and improved general security. Pros The product is both cost friendly and reliable. Cons Lansweeper has a very steep learning curve which limits its implementation. Review Source EA Ekin A. HR Civil Engineering Used the software for: 2+ years ### "Lansweeper HelpDesk" December 24, 2024 4.0 Pros It is used as a helpdesk ticket system by our IT team, successful Cons I have no negative opinion for the Helpdesk function after getting used to it Review Source JCR Juan Carlos R. Especialista Técnico Farming Used the software for: Less than 6 months ### "Una sencilla pero poderosa herramienta" November 22, 2022 5.0 La herramienta funciona muy bien y detecta de manera correcta los equipos, su consola es muy práctiva y amigable. Es una herramienta útil para la gestión de los activos. Pros Es un software muy sencillo, no es invasivo y no carga algún agente en el dispositivo final. La consola no necesita demasiado recursos para su ejecución y el acceso web permite una fácil administración. Interfaz amigable, gráfica y reportes bastante útiles. Cons La gestión de tickets es básica, aunque funciona bien. Switched from [SysAid](https://www.capterra.com/p/107225/SysAid/) El manejo de activos no era ideal, no detectaban muchos dispositivos. Review Source AD Adam D. System Administrator Railroad Manufacture Used the software for: Less than 6 months ### "Gold Standard for Knowing what's on your network" November 24, 2023 4.0 Very satisfied with the performance and data acquisition. We've made purchasing decisions based on the scanned data, and it serves its purpose very well. Pros It's extremely comprehensive, adaptable and customizable. It can identify any device on your network, scan it, add it to it. As mentioned in the 'least' section, there's a steep learning and setup curve, but once it's there, while it doesn't run itself, it can easily to take adaptations, additions and new requirements. Cons As it is very comprehensive, it can be daunting for new users and setups. There is a steep learning and setup curve, Review Source Agenor R. Analista de negócios e Consultor de processos, Líder de testes Information Technology and Services Used the software for: 1-2 years ### "Keep your IT assets on touch easily" February 4, 2019 4.0 Managing hundreds of servers and users’ computers in different sites is a challenge. Users can connect any kind of USB or Bluetooth accessories, and the technical team can install any software, without administrators knowledge and permission. Lansweeper can help you gather relevant information in a few minutes, from all computers connected in your network, without users knowledge or interference. Then you can keep your software licensing controls updated and prevent risks of unauthorized use software or leak of critical information. Pros Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers. The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software. You can configure alerts of changing in assets configuration to verify if that asset had a recent incident (problem) or a change request. The cost of licensing per asset is very low compared with most popular asset management software. Cons It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access). The offline asset inventory tool is helpful to gather information on external computers, but it is difficult to start the inventory and integrate it with online assets results. Review Source AP Adam P. Assistant IT Manager Civil Engineering Used the software for: 2+ years ### "Absolutely critical piece of software that I would recommend to every business" August 16, 2022 4.0 Very useful tool, couldn't live without it at our place Pros Excellent asset tracking with details on almost everything about a device. It can be very useful for finding devices physically as it reports which port a device is plugged into (using snmp). Nice user interface which has recently been refreshed. Cloud option included in current license price (but we don't use that yet). Cons the ticket/helpdesk api is a bit lacking with what it can return (i.e can't tell you if a note is for a user or internal) so if you're developing with the current api then you will need some workarounds. Asked over 2 years ago for them to include one field but they haven't yet. Review Source TB Tonia B. IT Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Lansweeper review" June 21, 2023 5.0 This tool put our network back on track. It is a great tool for any size company. Pros The asset management, ls agent, ticketing system and overall view into the health of the network makes this a great tool for network management. Cons The reporting is hard to set up and implement. Reason for choosing Lansweeper This tool offered exactly what we were looking for. Review Source IH Ian H. IT Manager Logistics and Supply Chain Used the software for: 2+ years ### "Excellent IT asset management system" May 26, 2023 4.0 Pros Lansweeper provides an asset management system that's full featured and has an efficient & initiative interface. Cons The cloud service is a significant departure from how Lansweeper operates and does not include the same functionality as on-prem. I understand some lack of feature parity, but it seems like they have made significant design decisions which prevent feature parity from ever being available. Alternatives considered [Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/) Review Source DH Dan H. IT Manager Renewables & Environment Used the software for: 2+ years ### "Good product with some odd quircks but not expensive" December 28, 2022 5.0 For the money, it does what it needs to do, and it is always available, and security s reasonable for the price.It is very comprehensive once you know how to drive it. Pros It is cheap, and it is easy to run on-premise.It has a cloud version you can sync, but it is not as comprehensive.Self-updating agents is a bonus. Cons The reporting engine is way too complex. Why do you need to know database query methodology to get a simple report?Migrating a database from one scanning device to another is not a straightforward process, and you need to invest a good amount of time learning how this tool work. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Lansweeper Price vs needs.Clear instructions and help.Good support forum. Switched from [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) The complexity of the previous product, no cloud scanning options. Review Source TT Terry T. IT Manager Pharmaceuticals Used the software for: 6-12 months ### "Great Tool With Great Price But Concerns Of Data Sovereignty On Cloud Instance" January 2, 2024 4.0 Lansweeper's on-prem instance has strong scanning and data rationalization capability. Its pricing is quite cheap comparing to other new or major IT asset management tools. But the report function in its on-prem instance is based on SQL query. If the built-in reports cannot meet the requirement, users need understand the database tables to create reports themselves which is not easy for everyone if has no knowledge about how database works or links together. Its newly cloud instance provides much better data analysis and asset topology however it requires to send data to AWS Ireland data centre which causes concerns of data sovereignty issue. Pros It has very attractive pricing on the market. Its agentless scanning capability is quite strong to capture all necessary information. Its cloud instance has much modern interface and data analysis feature Cons As today, its cloud instance requires sending data to AWS Ireland data centre which causes data sovereignty issue. Lansweeper only develop new capabilities on its cloud instance while no major improvement on its on-prem instance. Its reporting function in the on-prem instance is quite complex and require knowledge about database relationship and SQL query. Review Source VR Verified Reviewer Post Production Engineer Entertainment Used the software for: 2+ years ### "Simple to Install and Easy to Use but Often Limited" November 7, 2020 5.0 We had no idea what our network and systems looked like and Lansweeper helped significantly in offering a lot of insight into what our topology is, how many assets we have, and what the systems look like in terms of software installs, OS versions, patches, etc. The fact that it costs fractions of the larger offerings is a major plus. Pros It's ease of use over the long term. From set up to day to day, configuring lansweeper to fit into your environment is super simple and straight forward. We use it mostly for network scanning, IP management, and asset management. Cons We're a mixed environment -- a lot of Linux, Mac, and Windows systems -- it would be nice for Lansweeper to add more robust features for both Linux and Mac. Also, to build search queries requires knowledge of SQL. Which seems sort of ridiculous but I would imagine that the Lansweeper will improve the complex search/queries features soon. Reason for choosing Lansweeper It's pricing! It's exceptionally affordable (even free if your network is small enough) given the feature set. Hard to argue with that! Review Source MH Mark H. IT Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Lansweeper shows you just about everything you would want to see on your network. " November 13, 2017 4.0 Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it. Pros \- identifies all devices on your network including PCs - keeps track of the last time a PC or other devices were logged into by the last person to log in. - keeps track of all software on a PC - keeps track of the warranty of a PC - integrates seamlessly with active directory - allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software. Cons \- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members. Review Source MB Mike B. Technical Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Easy to use and powerful" July 16, 2019 5.0 Hardware and Software inventory is done very well. Reports can be ran manually or setup as automated. This can double as an Alert if the report is looking for things like low disk space or toner almost empty. We use its helpdesk feature as well and its very detailed and easy to view. Adding notes lets you send back to the user or just leave an internal note for you or your support staff. Pros First off it found most of my devices easily. The information it gives outperformed other software I was using. Software if finds shows up easily and not multiple times for 1 piece of software. Its clean looking and the reports are great! they are SQL and they have lots of reports you can use or change to fit your needs, Very Nice. The Helpdesk part is also easy and more detailed than other software I have used. Cons Not much but the menus can sometimes be too close as they pull down when you hover over them and that can be a little annoying. Reason for choosing Lansweeper Cost and options being part of the software and not add on modules. Review Source VR Verified Reviewer Infrastructure Support Analyst Information Technology and Services Used the software for: 1-2 years ### "A greet way to start asset tracking " July 24, 2020 4.0 Lansweeper was easy to deploy and configure on the network and the insight it gave us into all the assets we had was invaluable to say the least. We used the system to track supplies levels on all out multi function printers. We used it to track and graph out when computer system would need to be replaced and when warranty's were going to expire. Pros I loved being able to see what users had what systems and what software they had on them. We also used this to monitor ink and supplies levels of all our multi function printers so we could ensure that even our remote site stayed working. Cons We wished there a was a bot more customization to the alert emails that we would set up so we could see what we needed at a glance. Review Source BL Brian L. Network and Systems Administrator Education Management Used the software for: 2+ years ### "Lansweeper" May 13, 2022 5.0 Pros The ease of setup and deployment is great. Agentless scanning of network makes life very easy. Cons I don't have many cons expect I would like some integration with cloud devices such as chromebooks. Review Source Response from Lansweeper May 17, 2022 Dear Brian, thanks for your review. Your experience and feedback is much appreciated. In regards your comment about integrations with cloud devices, we have several available in our site. For chromebooks, it can be scanned here: https://www.lansweeper.com/knowledgebase/how-to-scan-chrome-os-machines/ LR Lisa R. Secretary Management Consulting Used the software for: 1-2 years ### "Robust Help Desk system" January 19, 2018 4.0 There is a lot this system can do for an IT department. What you put in is what you get out of it. Its a blank slate for you to customize, store, and use. Pros Lansweeper encompasses almost all of the needs for a HelpDesk. Tickets can be input and viewed easily. Email notifications can be customized. The sorting and filters are intuitive and useful. Lansweeper keeps track of Assets and you can search using any of the fields available. There is an Asset Import that is very helpful when adding a lot of equipment all at once. Its also customizable for fields, both static and dynamic. It is also helpful with Remote Access and scanning the network. It can be as simple and basic or complex and all encompassing as you make it. Its scalable on all ends. There are also Knowledgebase sections that are helpful to users if used. It is excellent for small to large organizations. Cons One of my biggest pet peeves is the Report section. It is not very user friendly and rigid with its output. It can also be a little challenging at first when scanning the network and determining which things it will automatically discover and which things it needs input on first. But once learned, you'll know what it will and wont do for you. Review Source Belmin K. ICT Specialist & Consultant Information Technology and Services Used the software for: 2+ years ### "My favorite asset management tool" September 15, 2023 5.0 I've used Lansweeper back in the days and it's a great tool for small businesses that need to track less than 100 assets (the limit of the free plan).It gives you a deep visibility and the UI is intuitive. Pros Lansweeper is so easy to setup and it allows you to manage your assets so easily.I've enjoyed the possibility to manage my monitor assets along with the PC assets.Would recommend this software with the free plan for small businesses that need to track less than 100 assets. Cons It has a high pricing when compared to others. Review Source VR Verified Reviewer IT Helpdesk Support Specialist Medical Practice Used the software for: 2+ years ### "Essential IT Tool" August 9, 2018 5.0 I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs. Pros Lansweeper is by far the most vital bit of software that I employ for my day to day duties. I use it to track assets, keep tabs on warranties that might be expiring, track disk errors before hard drives fail, and even perform functions on devices. It's very handy for checking background items while the end users obliviously go about their days. There are also a wide variety of 3rd party add on's to increase functionality. Cons I am not a fan of the lansweeper reporting software. I'm able to use the built in reports but I'm not well versed on writing my own and I can't find any help to break it down into terms I can understand. Review Source VR Verified Reviewer Computer Hardware Specialist Hospital & Health Care Used the software for: 2+ years ### "An absolute must have" April 25, 2019 5.0 Software upgradeds and installs, or uninstalls are done quickly when deployed via Lansweeper. Asset tracking is simple. Pros I can't imagine doing my job without Lansweeper. From inventory management to software deployment Lansweeper is there to make my job easier every single day. Here is one of many examples, we recently upgraded our PACS system which required a new client be installed on 300 workstations. I simply created a "deployment" in Lansweeper and ran it dept by dept and was able to get all 300 workstations done in less than an hour. This would have taken me a week to do manually. Cons There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off. Review Source DH David H. IT technician Information Technology and Services Used the software for: 2+ years ### "Lansweeper is our inventory savior" April 18, 2017 5.0 Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable. With it integrated to our AD it connects devices to users and created tickets seamlessly. Being able to quickly identify which device a user is having trouble with is fantastic. There are so many features it's hard to fit all of them into a single review. Safe to say is that you can in theory do everything you'd like from a troubleshooting and management standpoint. Application deploy, integrated uVNC remote desktop, Quick inventory management are just a few features that are great to have access to. If the included tools are not enough they have a great forum in which loads of people have submitted their own solutions to further extend the variety. Me and my colleagues highly recommend Lansweeper. Pros The automated inventory scan. The built-in uVNC support. Cons There a few things I dislike about the product. Everything we like is there and if it isn't the forum most likely have a solution to it. Review Source Steve L. PC/LAN Analyst Telecommunications Used the software for: 2+ years ### "Great Product for all your IT needs" June 22, 2018 5.0 Pros \- Provides IT with all the tools we use in one place. - Manage devices and easy reports - Large community support and oday add-ons. Cons \- only issue I have is the built in remove software is very poor. normally have to use another product alone with it. Review Source PI Paolo I. IT Systems Manager Research Used the software for: 2+ years ### "Paolo Islamaj review" September 21, 2022 4.0 Pros easy use and implementations, fast and quick scanning the assets Cons sometimes it gets all other assests connected to the laptop and so is using more numbers of assests Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.