# Page 2 | Lansweeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lansweeper the right IT Asset Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126334/Lansweeper/reviews

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Lansweeper

4.5 (73)

[View alternatives](https://www.capterra.com/p/126334/Lansweeper/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Lansweeper

## Showing most helpful reviews

Showing 26-50 of 73 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CN

Christian N.  
IT MANAGER  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Lansweeper un software per tutti"

May 20, 2025

5.0

La mia esperienza è più che positiva, lo uso per asset management, distribuire deploy per aprire ticket helpdesk

Pros

La sua forte personalizzazione e messa a disposizione di funzionalità come deploy di applicazioni, assett management ec..

Cons

Forse un pò macchinoso nella sua configurazione ma alla fine opo un po di allenamento diventa intuitivo

Review Source

JT

Josh T.  
Sr Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for companies of all sizes"

December 27, 2024

5.0

I have nothing but good things to say about Lansweeper. Great for multiple sites, companies of any size Teams small and large

Pros

Lansweeer is great for asset management and their help desk is a wonderful add-on! Being able to scan location from the site and send back to a central server. The tools and warranty information is perfect for every citation. The help desk is excellent and supports multiple teams, and includes a client support portal where they can check the status of their ticket as well as respond and open new tickets.

Cons

Lansweeper is on on-prem service where you have to provide your own server. They do not offer a cloud hosting service

Review Source

LB

Lombardiga B.  
Electrical Engineer  
Renewables & Environment  
Used the software for: 2+ years

### "My review for Lansweeper "

December 30, 2024

5.0

The product implementation in our organisation has boosted productivity and improved general security.

Pros

The product is both cost friendly and reliable.

Cons

Lansweeper has a very steep learning curve which limits its implementation.

Review Source

KG

Kabuta G.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective Asset Management Software."

December 7, 2024

4.0

Lansweeper software has enabled us to increase visibility and boost general productivity through effective records keeping and reporting.

Pros

The software extensive capabilities in optimising costs and automating record keeping.

Cons

Customer care services are not reliable they take too long to respond to a glitch.

Review Source

EA

Ekin A.  
HR  
Civil Engineering  
Used the software for: 2+ years

### "Lansweeper HelpDesk"

December 24, 2024

4.0

Pros

It is used as a helpdesk ticket system by our IT team, successful

Cons

I have no negative opinion for the Helpdesk function after getting used to it

Review Source

Agenor R.  
Analista de negócios e Consultor de processos, Líder de testes  
Information Technology and Services  
Used the software for: 1-2 years

### "Keep your IT assets on touch easily"

February 4, 2019

4.0

Managing hundreds of servers and users’ computers in different sites is a challenge. Users can connect any kind of USB or Bluetooth accessories, and the technical team can install any software, without administrators knowledge and permission. Lansweeper can help you gather relevant information in a few minutes, from all computers connected in your network, without users knowledge or interference. Then you can keep your software licensing controls updated and prevent risks of unauthorized use software or leak of critical information.

Pros

Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers. The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software. You can configure alerts of changing in assets configuration to verify if that asset had a recent incident (problem) or a change request. The cost of licensing per asset is very low compared with most popular asset management software.

Cons

It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access). The offline asset inventory tool is helpful to gather information on external computers, but it is difficult to start the inventory and integrate it with online assets results.

Review Source

SK

Seth K.  
IT Manager  
Individual & Family Services  
Used the software for: 2+ years

### "Lansweeper - Great way to track IT assets for small businesses with limited IT staff"

September 19, 2022

5.0

Pros

The software is very easy to setup and manage. It provides multiple ways to scan assets (via login script or scheduled scans from the server). The reporting is great out of the box, but provides enough flexibility to add custom fields or generate custom reports. The forums have lots of custom SQL queries to create your own reports as well.

Cons

Prices are increasing substantially if you are a small business that was previously on the $500 a year minimum. Going forward the price minimum will be $2000 a year.

Review Source

AP

Adam P.  
Assistant IT Manager  
Civil Engineering  
Used the software for: 2+ years

### "Absolutely critical piece of software that I would recommend to every business"

August 16, 2022

4.0

Very useful tool, couldn't live without it at our place

Pros

Excellent asset tracking with details on almost everything about a device. It can be very useful for finding devices physically as it reports which port a device is plugged into (using snmp). Nice user interface which has recently been refreshed. Cloud option included in current license price (but we don't use that yet).

Cons

the ticket/helpdesk api is a bit lacking with what it can return (i.e can't tell you if a note is for a user or internal) so if you're developing with the current api then you will need some workarounds. Asked over 2 years ago for them to include one field but they haven't yet.

Review Source

PT

Philip T.  
Operations director  
Construction  
Used the software for: 1-2 years

### "Ideal for SME network internet and management"

December 14, 2023

5.0

Positive. This was up and running within 30 mins. Customizable reporter and altering to give you weekly updates and changes. Great product.

Pros

That is scans all ips and reports detailed information. This does progress, printers pcs even down to Amazon echo!

Cons

Very little it's very customisable. If anything interrupt it can do too much. But one your are familiar I would be surprised if it doesn't meet your needs better than most if the competition. Only real drawback is it's an on prem solution that needs to be updated periodically rather than some of the cloud based alternatives

Reason for choosing Lansweeper

Ease of deployment and fully functional free trial

Review Source

IH

Ian H.  
IT Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent IT asset management system"

May 26, 2023

4.0

Pros

Lansweeper provides an asset management system that's full featured and has an efficient & initiative interface.

Cons

The cloud service is a significant departure from how Lansweeper operates and does not include the same functionality as on-prem. I understand some lack of feature parity, but it seems like they have made significant design decisions which prevent feature parity from ever being available.

Alternatives considered

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Review Source

PE

Patrick E.  
IT Security Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Greate value for the cost"

January 13, 2023

4.0

This helped us a lot get an inventory of our environment and be able to deploy scripts and packages to systems without going manually. It was a game changer when we started using it.

Pros

The ease of use and being able to deploy scripts and software to reports built showing specific devices I want to target. The agentless asset scan and deploy via WMI works well. With the LSAgent it helps for devices outside the office.

Cons

I wish there was a way to build a series of tasks that you string together to build a deployment. You can build out complex scripts and deployment logic, but I would like to be able to group those into a larger deployment method. The lack of remote screen control is disappointing too.

Review Source

VR

Verified Reviewer  
Post Production Engineer  
Entertainment  
Used the software for: 2+ years

### "Simple to Install and Easy to Use but Often Limited"

November 7, 2020

5.0

We had no idea what our network and systems looked like and Lansweeper helped significantly in offering a lot of insight into what our topology is, how many assets we have, and what the systems look like in terms of software installs, OS versions, patches, etc. The fact that it costs fractions of the larger offerings is a major plus.

Pros

It's ease of use over the long term. From set up to day to day, configuring lansweeper to fit into your environment is super simple and straight forward. We use it mostly for network scanning, IP management, and asset management.

Cons

We're a mixed environment -- a lot of Linux, Mac, and Windows systems -- it would be nice for Lansweeper to add more robust features for both Linux and Mac. Also, to build search queries requires knowledge of SQL. Which seems sort of ridiculous but I would imagine that the Lansweeper will improve the complex search/queries features soon.

Reason for choosing Lansweeper

It's pricing! It's exceptionally affordable (even free if your network is small enough) given the feature set. Hard to argue with that!

Review Source

MH

Mark H.  
IT Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Lansweeper shows you just about everything you would want to see on your network. "

November 13, 2017

4.0

Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it.

Pros

\- identifies all devices on your network including PCs - keeps track of the last time a PC or other devices were logged into by the last person to log in. - keeps track of all software on a PC - keeps track of the warranty of a PC - integrates seamlessly with active directory - allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Cons

\- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

Review Source

RF

Ryan F.  
I.T Officer  
Banking  
Used the software for: 2+ years

### "User-lock Feature and Functionality in summary review"

January 10, 2019

5.0

Better management of Assets. Ease if Helpdeks ticket handling and asset association Group permissions helps to easily deploy access to resources. Just to name a few.

Pros

Since using Lansweeper in our network for over two years this application if found to be very helpful as it allowed us to easily scan our network automatically throughout and discover hundreds of different types of assets. The well defined structure, dashboard, reports and its components helped us to easily build and form a scale-able, flexible network management solution for our environment with the ability to know what has changed, when and where. The deployment is very simplified. We had managed to easily setup the database, web console and scanning service, all on the same machine. The agent-less and fully automatic scanning engine makes it a second to none and a worthwhile purchase.

Cons

There is not a difficulty of a problem area that we have found with the use of this application. In fact, the software probably just need a more rich dashboard for future versions and that should complete its visual effect at a glance.

Review Source

VR

Verified Reviewer  
Infrastructure Support Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "A greet way to start asset tracking "

July 24, 2020

4.0

Lansweeper was easy to deploy and configure on the network and the insight it gave us into all the assets we had was invaluable to say the least. We used the system to track supplies levels on all out multi function printers. We used it to track and graph out when computer system would need to be replaced and when warranty's were going to expire.

Pros

I loved being able to see what users had what systems and what software they had on them. We also used this to monitor ink and supplies levels of all our multi function printers so we could ensure that even our remote site stayed working.

Cons

We wished there a was a bot more customization to the alert emails that we would set up so we could see what we needed at a glance.

Review Source

BL

Brian L.  
Network and Systems Administrator  
Education Management  
Used the software for: 2+ years

### "Lansweeper"

May 13, 2022

5.0

Pros

The ease of setup and deployment is great. Agentless scanning of network makes life very easy.

Cons

I don't have many cons expect I would like some integration with cloud devices such as chromebooks.

Review Source

Response from Lansweeper

May 17, 2022

Dear Brian, thanks for your review. Your experience and feedback is much appreciated. In regards your comment about integrations with cloud devices, we have several available in our site. For chromebooks, it can be scanned here: https://www.lansweeper.com/knowledgebase/how-to-scan-chrome-os-machines/

Belmin K.  
ICT Specialist & Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "My favorite asset management tool"

September 15, 2023

5.0

I've used Lansweeper back in the days and it's a great tool for small businesses that need to track less than 100 assets (the limit of the free plan).It gives you a deep visibility and the UI is intuitive.

Pros

Lansweeper is so easy to setup and it allows you to manage your assets so easily.I've enjoyed the possibility to manage my monitor assets along with the PC assets.Would recommend this software with the free plan for small businesses that need to track less than 100 assets.

Cons

It has a high pricing when compared to others.

Review Source

VR

Verified Reviewer  
IT Helpdesk Support Specialist  
Medical Practice  
Used the software for: 2+ years

### "Essential IT Tool"

August 9, 2018

5.0

I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.

Pros

Lansweeper is by far the most vital bit of software that I employ for my day to day duties. I use it to track assets, keep tabs on warranties that might be expiring, track disk errors before hard drives fail, and even perform functions on devices. It's very handy for checking background items while the end users obliviously go about their days. There are also a wide variety of 3rd party add on's to increase functionality.

Cons

I am not a fan of the lansweeper reporting software. I'm able to use the built in reports but I'm not well versed on writing my own and I can't find any help to break it down into terms I can understand.

Review Source

JG

Jeff G.  
IT Manager  
Wholesale  
Used the software for: 2+ years

### "Awesome IT asset management software at a low, low price!"

November 22, 2019

5.0

We bought lansweeper primarily to keep up with software licenses, but it's a very valuable asset management tool all around. We probably only use 5% of its functionality, but it's worth the (low) price just for that. I'm looking forward to taking more advantage of the power tool as time permits.

Pros

Lansweeper is awesome. It's so helpful, and so powerful, and it's cheap! They also send regular emails with helpful information about security vulnerabilities that have been patched, so I can alert my users to run Windows updates, update their browsers, etc.

Cons

Honestly, nothing really. It does have its own ticketing system built in, and I'd love to see an easy integration with Zendesk, but it does have the ability to send emails, so having it do that to open a Zendesk ticket is an easy thing to do.

Reason for choosing Lansweeper

It was on a list of recommendations with 4-5 other software packages. A quick look at each of their websites was enough to convince me that Lansweeper was the way to go. I've not looked back; Lansweeper is a great product that is well-supported and continually updated. And it's inexpensive!

Review Source

VR

Verified Reviewer  
Computer Hardware Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "An absolute must have"

April 25, 2019

5.0

Software upgradeds and installs, or uninstalls are done quickly when deployed via Lansweeper. Asset tracking is simple.

Pros

I can't imagine doing my job without Lansweeper. From inventory management to software deployment Lansweeper is there to make my job easier every single day. Here is one of many examples, we recently upgraded our PACS system which required a new client be installed on 300 workstations. I simply created a "deployment" in Lansweeper and ran it dept by dept and was able to get all 300 workstations done in less than an hour. This would have taken me a week to do manually.

Cons

There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off.

Review Source

DH

David H.  
IT technician  
Information Technology and Services  
Used the software for: 2+ years

### "Lansweeper is our inventory savior"

April 18, 2017

5.0

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable. With it integrated to our AD it connects devices to users and created tickets seamlessly. Being able to quickly identify which device a user is having trouble with is fantastic. There are so many features it's hard to fit all of them into a single review. Safe to say is that you can in theory do everything you'd like from a troubleshooting and management standpoint. Application deploy, integrated uVNC remote desktop, Quick inventory management are just a few features that are great to have access to. If the included tools are not enough they have a great forum in which loads of people have submitted their own solutions to further extend the variety. Me and my colleagues highly recommend Lansweeper.

Pros

The automated inventory scan. The built-in uVNC support.

Cons

There a few things I dislike about the product. Everything we like is there and if it isn't the forum most likely have a solution to it.

Review Source

Steve L.  
PC/LAN Analyst  
Telecommunications  
Used the software for: 2+ years

### "Great Product for all your IT needs"

June 22, 2018

5.0

Pros

\- Provides IT with all the tools we use in one place. - Manage devices and easy reports - Large community support and oday add-ons.

Cons

\- only issue I have is the built in remove software is very poor. normally have to use another product alone with it.

Review Source

IM

Ian M.  
Operations Engineer  
Financial Services  
Used the software for: 2+ years

### "Excellent Product for the Money"

July 9, 2019

5.0

I liked this so much at my previous job that one of the first things I did two years ago when I switched employers was to arrange to purchase licensing at my new place of employment. Everyone here has been just as impressed with it as I am.

Pros

I cannot imagine doing my job as a systems administrator without this tool. It makes automating so many processes super easy, and is easy to customize with a great user base.

Cons

I really can't think of anything negative to say about this. Some auditors don't like the fact that it needs either local or domain admin privileges to utilize most of its functionality, but so do many tools in this category.

Review Source

GB

Grant B.  
IT Manager  
Semiconductors  
Used the software for: 1-2 years

### "Lansweeper is a very capable local workstation inventory and management tool"

June 9, 2017

5.0

Up to date workstation inventory, including hardware and software.

Pros

I like the software inventory on each workstation. I like that it comes with a (fairly simple) help desk facility. It is very easy to install and let run in the background. Whenever I need it (to look for sofware licenses or check disk capacity, for example), it has the latest inventory of what is on my network.

Cons

I wish that it was easier to manage the workstations that have disappeared. It is hard and tedious to delete the ones I've renamed or retired. I also am not happy with the Mac support. I guess that goes for Linux. You need to provide the "superuser" privileges to connect to each machine (windows is AD controlled so there is a domain admin authority).

Review Source

Dinakar T.  
Technical Lead - Systems & Support  
Computer Software  
Used the software for: 2+ years

### "An excellent tool for Asset monitoring"

September 21, 2018

4.0

Pros

The way its monitoring the logins of the end users

Cons

Frankly here, the GUI is very much untidy which confuses the admin's.

Review Source

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