--- title: "Smartype Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartype Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more." source_url: "https://www.capterra.com/p/126406/Smartype/" page_type: "product" language: "en" --- # Smartype Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smartype ## What is Smartype? Word completion software for medical transcriptionists, which enables saving 70% of keystrokes while ensuring correct spelling. More than just an abbreviation expander, Smartype offers the ability to insert most words with just one or a few keystrokes. Patented in 1994, there still is nothing like it. Transfer your existing expansions or use the list that comes with Smartype. Easy to learn and easy to use, it's routinely considered the most powerful transcription productivity tool available. ## What is Smartype used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $120 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartype?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartype.com/&name=Smartype) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartype 5.0 (5) VS. [### The FTW Transcriber](https://www.capterra.com/p/102854/The-FTW-Transcriber/) [4.7 (93)](https://www.capterra.com/p/102854/The-FTW-Transcriber/reviews/) Starting Price $120 Flat Rate, One Time Starting Price $10 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (93) Value For Money 4.7 (3) Value For Money 4.8 (81) Customer Service 3.5 (2) Customer Service 4.5 (60) ## FAQs about Smartype Overview ### What company size and specific industries is Smartype built for? Smartype is designed for medical transcriptionists, medical transcription companies, and healthcare organizations. It fits healthcare-focused operations of varying sizes, including individual professionals, specialized transcription firms, and larger medical organizations that need transcription support for clinical documentation. Features and Usability ### What are the key features of Smartype? Smartype offers API access and abbreviation detection as its core features. The API supports integration with other software systems, while abbreviation detection identifies shortened terms and expands or interprets them during text handling. These features define Smartype’s cataloged functionality. Getting Started and Support ### What customer support options does Smartype offer? Smartype provides chat support for customer questions and assistance. No reviewer feedback about support experience is available, so user sentiment on response speed, helpfulness, or common issues cannot be described. ## Features AI summary Based on 100 Medical Transcription reviews According to Capterra reviewers, these are the medical transcription features buyers prioritize most when evaluating a solution: - **Charting** (**65%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**85%**) - **Automatic Transcription** (**54%**) Smartype includes **Charting** and **HIPAA Compliant**. These features help healthcare teams document patient information accurately while supporting privacy and regulatory requirements, allowing staff to maintain organized records and handle sensitive data with greater confidence. Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic $120.00 Flat Rate,One Time Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KG Katherine G. medical transcriptionist Hospital & Health Care ### "The Absolute Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 15, 2021 It more than fits my needs as a medical, legal, or general transcriber. Pros It is easy to learn. You can add as many words, phrases or anything you like. It is just a one-time fee unlike others. You will LOVE this! Cons There are no cons to this expander. You will love it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2021 Katharine, we very much appreciate your wonderful review. I hope Smartype continues to dramatically increase your productivity, income, and job enjoyment. I should mention that we have now made Smartype available for free. If you go to www.Smartype.com, you will be taken to the Narratek page that enables a free download. Profound thanks to all our Smartype users over lo these many years. Live long and prosper! CG Celeste G. Receptionist Real Estate ### "Smartype is AWESOME " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 5, 2019 Smartype has superb customer service. I needed to re-install Smartype and they helped and responded quickly. Pros I love all the built-in word expanders and the fact you can start using it right away as you add your own expansions. Cons Not necessarily Smartype’s issue but some of the transcription platforms would be a little buggy with any word expander software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Janice N. Medical Transcription Hospital & Health Care ### "Speedy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 5, 2019 Speeds you your production! Pros Able to type just a few characters and have multiple words type out. Cons It works across many programs that you may use. I use for medical transcription, but when typing a note to someone else, any small words may expand to multiple medical words. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2019 Hi Janice. Many thanks for your appreciation of Smartype and for your very nice review. Regarding the Con you mentioned, please note that you can easily turn Smartype off when you're not typing a medical document. Just click the S icon. Or you can switch to our General English Vocabulary. Remember too, that if you ever want to insert into the text exactly what you typed, just hit the Escape key. CS Caroline S. Content Curator ### "This software is fantastic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2018 Pros This software is simple and straight to the point. I enjoy the way the software looks and how functional it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2019 Hi Caroline. Thanks for your appreciation of Smartype and for that great review! SC shirley C. Medical Transcriptionist ### "Smartype was great when I had Windows 7. It crashed and I had to upgrade to Windows 10. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 2, 2015 If they could only get this to work in versions greater than 7 with 64 bit, I think it is the best. For me, at this point in time, I will have to look for an alternate medical transcription software. It was great for giving a curette in the corner of optional words which could correspond to the dictation. I understand that the IntelliComplete is by the same man; however it has also not worked with my Windows 10 and so be prepared for "glitches" in their systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2019 Hi Shirley, Sorry for the (severely) delayed response. Smartype does work fine with Windows 10. What might have been your problem is that it currently only works in 32-bit programs. So if you were trying to type in 64-bit Word, for example, it would not perform. If you have a 32-bit program, there is something else going on. If you'd like, we can investigate that and hopefully get you back up on Smartype. info@smartype.com www.smartype.com ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.