---
title: "uAttend Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about uAttend Software - reviews, pricing plans, popular comparisons to other Time Clock products and more."
source_url: "https://www.capterra.com/p/126444/uAttend/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 uAttend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

uAttend

## What is uAttend?

uAttend integrates easy-to-use cloud software with its time clocks to provide businesses efficient, accurate, and streamlined time and attendance tracking with a payroll feature available. Every uAttend time clock is cloud-connected and supports a variety of punch options including fingerprint, voice control, PIN, RFID, mobile app, and web. Alternatively, the uAttend cloud can be used on its own to provide the same automation without a time clock.

## What is uAttend used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)

Overall rating

Based on 456 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Pros & cons

Prompt and knowledgeable support team

Comprehensive employee attendance monitoring

Frequent technical and connectivity problems

Unreliable fingerprint scanning experience

Starting price

$29

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## uAttend alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,143)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126444/uAttend/alternatives/)

## FAQs about uAttend

Overview

### What problems does uAttend solve?

uAttend solves manual timecard collection, inaccurate clock punches, and slow payroll preparation by recording employee hours, attendance, PTO, and department transfers in one system. Real-time in/out status, location-aware clocking, and payroll-ready reports help HR, payroll administrators, supervisors, and multi-site businesses manage office, remote, and field staff while reducing missed punches and recordkeeping.

Answer based on 297 reviews

Overview

### Which roles and teams benefit most from uAttend?

uAttend is most used by office managers, administrators, and HR teams that track employee hours, attendance, and leave records. Owners, executives, and operations managers monitor labor coverage and payroll-ready time data, while controllers, bookkeepers, and accounting managers review timesheets to support wage calculations and reporting.

Answer based on 451 reviews

Overview

### What company size and industries is uAttend built for?

uAttend is built for businesses of any size seeking accurate time tracking, workforce management, and automated punch-to-payroll processes, with small businesses representing 93% of reviewers. Its most common industries are Construction at 7%, Health, Wellness and Fitness at 6%, and Hospitality at 5%, while midsize and enterprise users account for 5% and 2%.

Answer based on 456 reviews

Features and Usability

### What are the key features of uAttend?

uAttend includes core time and attendance features such as an online time clock, mobile access, timesheet management, and online time tracking for recording employee hours remotely. It also provides vacation and leave tracking, plus reporting and analytics for reviewing time-in, time-out, attendance patterns, and total hours.

Answer based on 32 reviews

Pricing

### How much does it cost and what fees or limitations are included?

uAttend offers plans from $29 per month for 1–9 employees; 10–19, 20–49, 50–99, and 100+ employee tiers cost 49, 89, 145, and 195 monthly. Plans include support, updates, and storage. Reviewers often call pricing affordable, though some report recurring rate increases, extra hardware costs, and an added charge for a second administrator.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does uAttend integrate with?

uAttend integrates with 2 third-party tools: ADP GlobalView Payroll for payroll operations and QuickBooks Online Advanced for accounting-related workflows. These catalog integrations connect time and attendance data with payroll and financial processes, helping organizations keep workforce records aligned across their core back-office systems where applicable.

Answer based on 19 reviews

Getting Started and Support

### What training and onboarding options does uAttend offer?

uAttend provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does uAttend offer, and how do users rate the experience?

uAttend offers Email/Help Desk, Phone Support, and Chat. Users frequently describe representatives as knowledgeable, friendly, and quick to resolve questions or technical issues, particularly through phone and chat. However, some report callback delays, trouble reaching support, or slower responses to requests.

Answer based on 112 reviews

Security

### How does uAttend handle data security and access control?

uAttend uses two-factor authentication, password controls, and fingerprint-based clock-in features to help secure timekeeping access. Reviewers report that passwords can be reset, though some have encountered unexpected resets or difficulty changing them. Access controls have limitations: supervisors may create supervisor profiles, admins cannot reverse some approvals, and time-sheet edit audit trails are unavailable. One reviewer also raised outdated TLS protocol concerns.

Answer based on 15 reviews

## Pros and Cons

Prompt and knowledgeable support team

94% positive reviews out of 100

Most reviewers indicate customer support responds quickly, provides clear guidance, and resolves problems efficiently.

Frequent technical and connectivity problems

51% negative reviews out of 65

Some reviewers report bugs and issues, including connectivity errors, system freezes, and recurring hardware malfunctions.

Suzanne W.

HR, 11 - 50 employees.

"This caused some issues because our pay week cut off at midnight each Saturday."

Comprehensive employee attendance monitoring

95% positive reviews out of 43

Most reviewers find employee time tracking reliable, easy to use, and effective for monitoring attendance.

Baila R.

Administrative, 51 - 200 employees.

"It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well."

Unreliable fingerprint scanning experience

52% negative reviews out of 50

Some reviewers describe fingerprint recognition as inconsistent, requiring multiple attempts and causing user frustration.

CJ B.

Director of Customer Advocacy, 11 - 50 employees.

"The thumbprint scanner would sometimes not recognize our thumbprints."

Responsive live chat assistance

96% positive reviews out of 27

Most reviewers describe chat support as quick, accessible, and consistently helpful for resolving questions and issues.

Cumbersome manual time adjustments

78% negative reviews out of 37

Most reviewers find manual entry and editing difficult, time-consuming, and prone to errors or restrictions.

Tung L.

HR And Accounting Assistant, 51 - 200 employees.

"This caused frustration and annoyance from people while making the timekeepers to adjust the information on the portal."

## Features

AI summary

Based on 11,912 Time Clock reviews

Capterra data shows that buyers of Time Clock software rank the following features as their top priorities:

-   **Clock In/Out** (**66%** of reviewers rated this feature as critical)
-   **Employee Time Tracking** (**60%**)
-   **Timesheet Management** (**53%**)

uAttend supports all three features that reviewers rate as most important: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, manage employee time more efficiently, and maintain organized timesheets, allowing teams to improve payroll accuracy and keep daily attendance records up to date.

Clock In/Out

4.3 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Employee Time Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

Timesheet Management

4.6 (44)

68.18% of 44 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Mobile Access

4.5 (44)

56.82% of 44 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Employee Scheduling

4.0 (27)

22.22% of 27 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Online Time Clock

4.7 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

uAttend 34 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Tracking: Track and measure time worked for employees
- Geofencing: Virtual perimeter for a real-world geographic area
- Leave Tracking: Manage and track employee attendance
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Punch card: Clock in and out online or with a card
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sick Leave Tracking: Track and manage sick leave time
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time

---

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Features

4.3 (456)

4.3

Based on 456 reviews

## Pricing

Value for money

4.5 (405)

[View pricing plan details](https://www.capterra.com/p/126444/uAttend/pricing/)

1-9 Employees

$29.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

10-19 Employees

$49.00

Per Month

It includes:

-   Attendance Taking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

20-49 Employees

$89.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

50-99 Employees

$145.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

100+ Employees

$195.00

Per Month

It includes:

-   Attendance Tracking
-   Employee Scheduling
-   Overtime Alerts
-   Geofencing
-   PTO Management
-   Payroll Exports
-   Department Transfer
-   Unlimited Customer Support
-   Unlimited Technical Support
-   Free Software Updates
-   Lifetime Data Storage
-   Lifetime Hardware Warranty

Value for money

4.5 (405)

4.5

Based on 405 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (411)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (411)

4.7

Based on 411 reviews

## User reviews

Overall rating

4.5

Based on 456 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(298)

4(116)

3(31)

2(8)

1(3)

Mentioned topic

Recent reviews first, then most helpful

OM

Office Manager

Office Manager

Used the software for: Less than 1 year

### "Mostly Satisfied "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 28, 2026

Good. Like the system. Hoping it lasts a long time and monthly prices don't increase over time. Easy to use. Hoping they make some updates to make a few less clicks for editing time punches.

Pros

I like having the app. So far everything has been pretty easy to set up and figure out and navigate. The chat feature is very helpful if needed!

Cons

Monthly cost. Our previous system cost the same for the actual product (about $200) but had NO monthly fee. We were quite shocked to find out we have to pay $150/month for this. Seems incredibly high for what it requires.

ED

Executive Director

Executive Director

Used the software for: 1-3 years

### "Executive Director"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

April 27, 2026

Eh. It doesn't have a lot of simple features others have. I have not found the cheap cost to be worth it. We are looking at other options.

Pros

uattend is affordable, however, you pay for what you get. It does have a few features that we find nice as an organization.

Cons

It doesn't have a lot of simple features. We would like to copy the previous week for our salaried employees and it doesn't have that simple feature. Putting in automatic lunches for our salaried staff should be an option, but it isn't. I prefer DayForce.

PR

President

President

Used the software for: 3-5 years

### "President / Owner"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 23, 2026

I wish I did not buy this. It is difficult to use and is a huge waste of time to make it work. There other systems out there that work better.

Pros

I do not like it and the customer service is not the best. The people on the phone want to argue about how people should be paid.

Cons

The new update makes it more difficult to use. Also, it collects time to the hundredth of an hour and our payroll pays to the tenth of an hour. If I change it to a tenth of an hour, it rolls the time backward which means they get paid before they even get into the building. I spend time EVERY week making adjustments to the time to make it useable.

JR

Jack R.

Accounting Specialist

Used the software for: 3-5 years

### "Easy Onboarding and Smooth Timecard Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 6, 2026

Pros

When onboarding new employees, the process is straightforward, and it’s easy for them to punch in their timecards right away. I can also review everything by pay period without any hassle. The overall speed is pretty good too, so there really aren’t any major issues.

Cons

When I download an individual employee’s timecard, it saves as an HTML file, which is pretty inconvenient. I’d prefer to download it as a PDF, but since that isn’t an option, I end up clicking Print each time and saving it as a PDF manually.

AD

Administrative

Administrative

Used the software for: 3-5 years

### "Reliable and Easy-to-Use Time Tracking Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2026

Overall, my experience with uAttend has been very positive. It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well.

Pros

uAttend is a reliable and user-friendly time tracking solution that works well for organizations that need accurate employee timekeeping without unnecessary complexity. The system is intuitive, secure, and saves a significant amount of administrative time.

Cons

Limited customization in reports and notifications No built-in payroll processing Some advanced features require higher-tier plans

SM

Store Manager

Store Manager

Used the software for: Less than 1 year

### "H&W Capilano's 1 week review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 5, 2026

We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. Considering the price point, it’s fantastic and something I would definitely recommend.

Pros

The app is tech-friendly and very easy to follow. Everything is laid out clearly, which makes it simpler for staff to understand.

Cons

I’d like to be able to track my payroll totals if that option is available. I may have missed where this function is located. I also wanted to have the schedule to be accessible to the app.

HR

HR

HR

Used the software for: 3-5 years

### "An affordable solution if you have multiple locations and need an accurate timeclock"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 15, 2025

It was a good solution when we needed it. Our company has several remote sites, so we needed a way to be sure our employees showed up on site when they said they did.

Pros

It was a great solution when we needed fingerprint timeclocks. The added convenience of a PIN code was nice when someone had a bad fingerprint!

Cons

We run 24 hours/day, so when an employee would work 6pm-6am, the time would not cut off at midnight and move into the next day at 12:01am. In other words, all 12 hours would show on the night they clocked in, instead of 6 hours for the first day and 6 for the next. This caused some issues because our pay week cut off at midnight each Saturday.

AC

Accountant

Accountant

Used the software for: 1-3 years

### "Time Tracking Made Easy"

5.0

August 31, 2018

Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you.

Pros

Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too.

Cons

The setup can be confusing and time-consuming. That's the main issue I've had with it.

OM

Office Manager

Office Manager

Used the software for: 3-5 years

### "Simple and easy to use. Great for on the go time punches!"

5.0

December 23, 2022

Pros

The time clock option is simple and uncomplicated. Training is always a breeze.

Cons

The scheduling aspect is great is you have a lot of employees to manage. If there are only 1 or 2 required on shift it is often easier to do it manually.

WM

Workforce Manager

Workforce Manager

Used the software for: 3-5 years

### "Shortcomings of uAttend System"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 7, 2025

It basically serves our most essential need, but overall experience is anything but satisfactory.

Pros

Affordable pricing. Not much to say beyond the essential functionalities.

Cons

1\. different login windows cause confusion and login difficulties. (some ask for user ID, some as for email, if I am not mistaken). 2. we manage multiple accounts. when logging into another account, we are forced do a search or "find my account" first, which is uniquely incomprehensible, probably reflecting a very obsolete design or approach. 3. hard to find historic data. beyond certain time back, we have to reload page by page to retrieve the record. 4. structure and naming are not intuitive and user friendly. we use very minimal functions and still find it not easy to use. 5. We have approximately 260 staff, about 2% of their clocking fail everyday for some reason. 6. We have been using this portal for nearly a decade and have not seen much improvement made. 7. The clocking devices do work well with facial recognition and mistake employee's identity from time to time.

[View all Reviews](https://www.capterra.com/p/126444/uAttend/reviews/)

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