# uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is uAttend the right Time Clock solution for you? Explore 456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126444/uAttend/reviews --- uAttend 4.5 (456) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of uAttend Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews BR Baila R AdministrativeReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well.“ February 9, 2026 Marianne O Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Putting in automatic lunches for our salaried staff should be an option, but it isn't.“ April 23, 2026 JR Jack R Accounting SpecialistAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “When onboarding new employees, the process is straightforward, and it’s easy for them to punch in their timecards right away.“ March 2, 2026 CC CHARLES C Workforce ManagerHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: More than 2 years. “we manage multiple accounts. when logging into another account, we are forced do a search or "find my account" first, which is uniquely incomprehensible, probably reflecting a very obsolete design or approach.“ March 6, 2025 ZK Zarmin K Lead Authorization SpecialistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We started using this during the COVID-19 pandemic so it has been a great app for myself & co-workers.“ August 12, 2024 RX Rachel X Operation ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: 1-2 years. “Admins clock in too! Why can’t they have hours tracked the same way as employees?“ September 25, 2025 TL Tung L HR And Accounting AssistantConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Overall, there are better products and software out there that convenient and keeping track of employees time flawlessly.“ September 6, 2024 SW Suzanne W HROil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “This caused some issues because our pay week cut off at midnight each Saturday.“ December 11, 2025 ## Showing most helpful reviews Showing 1-25 of 456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keenan C. Accountant Real Estate Used the software for: 1-2 years ### "Time Tracking Made Easy" August 29, 2018 5.0 Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you. Pros Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too. Cons The setup can be confusing and time-consuming. That's the main issue I've had with it. Review Source Response from Workwell Technologies August 31, 2018 Hi Keenan, Thank you for taking the time to leave a review. We're so happy to hear that you are taking advantage of the robust reporting features available with your uAttend Time Clock. We strive to create the best user experience possible and greatly appreciate your feedback! We hope you'll take advantage of the new intuitive self-guided setup wizard that helps you get up and running quickly and easily. Within seconds you will add your overtime, break, lunch rules and more. If you ever need anything in the future, please do not hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com CK Campbell K. COO Consumer Services Used the software for: 2+ years ### "Great product and service" September 12, 2019 5.0 Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone! Pros Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful! Cons Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) wasn't cloud based and way to difficult to set up Review Source TL Tung L. HR And Accounting Assistant Construction Used the software for: 1-2 years ### "uAttend Product" September 6, 2024 3.0 Overall, there are better products and software out there that convenient and keeping track of employees time flawlessly. UAttend future product and service needs to improve more. Pros This product helps with keeping time for employees. Cons The product sometimes did not record employees time properly in real time. This caused frustration and annoyance from people while making the timekeepers to adjust the information on the portal. Review Source RP Rachael P. Office Manager Utilities Used the software for: 2+ years ### "Simple and easy to use. Great for on the go time punches!" December 22, 2022 5.0 Pros The time clock option is simple and uncomplicated. Training is always a breeze. Cons The scheduling aspect is great is you have a lot of employees to manage. If there are only 1 or 2 required on shift it is often easier to do it manually. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Homebase didn't have the restrictions needed to manage remote employees effectively. Review Source LG Lisa G. Accounting Wholesale Used the software for: 2+ years ### "Best timekeeping option" December 20, 2022 5.0 Pros Very affordable and easy to use. Timeclocks are long lasting. Never have issues with them. Cons The reports download as CSV rather than excel so we have to add back the formulas. Alternatives considered [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing uAttend uAttend is more affordable than other biometric timeclocks Review Source BA Barbara A. Fiscal Officer Individual & Family Services Used the software for: 1-2 years ### "Too Cumberson, " July 2, 2024 3.0 Not happy with the product, I came here after the purchase, so I didn't have a say in the program. Pros I don't like any of it. If someone doesn't do time correctly, or the holiday isn't set up, it requires too many people to correct an issue Cons Too difficult to adjust for errors, requires too many people for one task Reason for choosing uAttend I don't know Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Intuit had too many mistakes that they failed to correct Review Source SA Sabrina A. General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "We switched for a more integrated system." November 8, 2023 2.0 Overall we were all used to this system and it was easy to use but, we needed a timekeeping system that integrated with our payroll. Pros This is fine for a single location that manages their own payroll. Cons No payroll integration for uAttend that we could utilize. Switched from [Employee TimeCard](https://www.capterra.com/p/208717/Employee-TimeCard/) At the time uAttend was much better than paper time cards. But, then we upgraded ever further. Review Source JN JAMIE N. Manager Oil & Energy Used the software for: 2+ years ### "Great easy to use time clock system" November 7, 2019 5.0 Making it easier for user to clock in and out, via phone, browser, also the ability to keep users from having others clock in for them, using a fingerprint. Pros Easy to navigate, easy to customize. Great for getting time sheets via PDF form to easily email to my boss if she is out of the office or I am. Cons Maybe the way some options are tucked into other menus so you have to navigate a bit to find them, but still easy to use. Alternatives considered [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Reason for choosing uAttend Cheaper, for more it seems. They wanted so much upfront just to get updated. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Cheaper, easier to use. Review Source EE Eddie E. President Staffing and Recruiting Used the software for: 1-2 years ### "Staffing" December 20, 2022 5.0 Great experience and service. It is a very cost effective way to keep track of your employees time and attendance. Pros Ease of use and the ability to make corrections in real time. Cons Sometimes it goes offline unexpectedly and impedes the employee from signing in. Reason for choosing uAttend n/a Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I had to switch from a payroll service to a PEO to obtain workers comp insurance. Review Source Maria L. Finance Accounting Administrator Facilities Services Used the software for: 2+ years ### "Basic time keeping system on a budget!!" March 8, 2018 3.0 Cost effective for basic use. Pros I love that you can set up multiple projects. The reporting aspect is really decent. The exporting helps with billable man hours, after conversion. Easy to set up time clocks which offers geographical tracking options & finger printing which is super awesome an cuts back on the clocking for other. Super easy to set up employees, locations and schedules. Cons My biggest problem with uAttend if the fact that even as a Administrator on the account, you cannot un-approve a timecard if it was approved by SUPERVISOR!!!! This make no sense at all. As an admin, you can to everything else but this. This create a hassle if you are working with multiple projects, as I was and most of them where all over the US. Another problem - Which I deemed a huge one any one classed as a supervisor can create another profile for a supervisor. There is no way to track number of time sheet edit so no auditing feature. If you are looking for something super simple, basic to use and really affordable, give it a try. I think the pricing is great for the service. But if you are a project based organization and deal with billable man hours, I probably would look for something that offers a bit more secure and functionality. Review Source AA Annette A. OFFICE MANAGER Wholesale Used the software for: Less than 6 months ### "Uattent - Ease of Use. " May 12, 2025 4.0 My overall experience with UATTEND is satisfactory. I would recommend this application for other small business's. Pros The convenience of time recording and timecard history. the ability to adjust and make notes as needed. Cons Sometimes the machine will not scan fingerprints causing employees to get upset. Review Source NJ Nicole J. Operations Manager Construction Used the software for: 6-12 months ### "Great Product " April 4, 2019 4.0 Overall, we (upper management team) and even our employees love our time clock. This brought us to the new age, whereas our former method of timekeeping was severely antiquated. Although, I mentioned a few glitches (nothing is perfect and there is always room for improvement) it really is a great product. The customer service, tech support, and software functionality far outweighs the minor nuances. I highly recommend this product to small and large business alike. Pros The program is easy to use, almost error-proof as long as the instructions are followed. The administrator interface is user-friendly and the onscreen layout is easy to navigate. Everything (settings, edits, etc.) is right there, but the setup is clean and not overwhelming or frustrating. I love that fact that it's simple to use for the everyday HR person, but not too simple where it appears to be basic or "dummied down", for lack of a better phrase. The features are amazing; probably my personal favorite. In my industry, we have field employees who work offsite at various locations. The software features allow setting multiple geofences for remote time-keeping and individual accountability. Cons This con is both hardware and software related...Our particular unit frequently goes offline and disconnects from the wifi connection. We do not have a large network nor dozens of devices connected, so I nor tech support can seem to explain and eliminate this problem. I've had to call support quite a few times in the past 3-5 months regarding this particular issue. Additionally, the only way to get detailed programming and trouble shooting tips is to contact support when those steps should have been included in the manual. The process for entering wifi passwords to connect the actual time clock is a quite arduous and time-consuming. That can be a bit frustrating considering my frequent connectivity issues. Review Source TB Teresa B. HR Manager Veterinary Used the software for: 2+ years ### "Love uAttend!" December 14, 2022 5.0 With employees in the field and in the office, uAttend has been fantastic with the ability to log into the system in multiple ways and track employee attendance efficiently and correctly. Pros The ability and ease of having employees use their fob or app to login to track hours has been fantastic! There are many videos online that can be sent to employees to help with navigating the system but it really is fairly user friendly. Cons Once the set up is done it is easy to navigate uAttend and we have had no issues. Any questions an employee has had have been quickly answered. Review Source ED Elena D. Office Manager Consumer Services Used the software for: 2+ years ### "Overall satisfied" April 25, 2019 5.0 Pros We have been using uAttend for over two years now. I find the accessibility of all historical data very helpful. I can easily see the last work day of an employee terminated an year ago for example. It is easy to run reports and keep track of employee's sick days or vacation days, if you have input them of course. Additionally, the little chat they have in the bottom right corner of the screen is extremely helpful. They are very responsive and more often than not are able to resolve an issue within minutes. Cons What I dislike is the fact that the information you can put in for the employees is limited. I think it will be more useful to have fields for hire dates, termination dates and so on. Also whenever we have technical issues with the actual clock, the process of mailing us a new one, returning the defective one and in general the time spent on the phone with customer service is quite long. Also, when you put in sign in or out times manually (from the admin side on the computer) it automatically rounds them up which have cost us some hours discrepancies and potential problems with employees. Double check everytime you have to manually input somebody's hours! Review Source CE Cynthia E. Account Manager Construction Used the software for: 2+ years ### "Great Product for Multiple Locations" December 20, 2022 5.0 We love it. It is easy to use, has a great mobile app, and makes our timecards easy to collect. Pros We have employees at four different branches in four different cities. We have wall/punch clocks at three locations, and use online only at the other one. This allows us to have all our timecards in a centralized system for ease of use. Cons If a time clock needs to be reset, it ends up adding another clock into the system. If I don't catch that when it happens, I get charged for the extra clock. That's frustrating. Review Source LD Lillian D. Office Manager Hospitality Used the software for: 2+ years ### "Returned the TimeCard Screen to the Original and It's Ease of Use - Woop Woop!1" April 3, 2019 4.0 I have loved uAttend since my Operations Manager subscribed us to the system and your Customer Service Support has always been excellent. (2016) BUT 2019 -- had us LOOKING for another SYSTEM and the Support Team was kind of falling behind that same ?? -- b/c of the CHANGES that were made to the overall input of information and the "non-understanding of your support team"... Thank Goodness -- you returned the data to the "somewhat' original -- it is saving us A LOT of time and "We are so Happy" that you did. Thank you again. We are breathing a lot easier, working without angry faces and shorter time frames. Again, we thank you from the bottom of our hard little working hearts, for working the input of hours, time, dates back to the EASE of which it was. Pros I am able to input the hours my employees worked in RECORD Time instead of the HOURS I was having to retype, reask and request DUPLICATE INFO because of the changes that were made. Cons The PREVIOUS Changes made it very REDUNDANT, You had to pull up the Timecard Tab for each individual employee, the date and/or the week of work -- for each individual employee. NOT like the original -- it would keep the dates and all we had to look for was the employee -- a "thousand' LESS keystrokes. Review Source JS Justin S. Vice President Real Estate Used the software for: 2+ years ### "We rely on uAttend and it has saved us a lot of time" December 20, 2022 5.0 We have been a customer for over 3 years. The hardware and software has performed as intended with zero maintenance. I look forward to the updates and upgrades uAttend continue to release which only makes their product a more powerful tool. Pros Online access and real time view of employee attendance Cons The fingerprint reader has some limitations. Review Source WC Worthy C. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product, Great Price" September 12, 2019 5.0 After initially using paper time sheets, the switch to uAttend about 5 years ago was a life changer!!! Having 10-15 employees that travel a 100 mile radius can make it difficult to collect time sheets. Using the uAttend app has made it easy to collect and report time worked, vacation, and monitor who is currently working. I highly recommend uAttend to companies of any size to track various employees working at multiple locations. Pros The ability to use the app or desktop function to record time punches. It is easy to see who is in and out at a quick glance. Compiling time sheets for payroll is quick and easy. Ability to talk with the help desk who provides quick and accurate response and access. Cons There are some instances when passwords have needed to be reset for unknown reasons, but it is a quick and easy process. Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Tick](https://www.capterra.com/p/79088/Tick/) Reason for choosing uAttend Ease of use and price point Review Source DA David A. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Made My Job Easy!" September 7, 2022 5.0 Great had no issues whatsoever. Pros Payroll was a breeze, any problems with timesheets were easily seen for me to correct. saved me hours of work. Cons We were only limited on app based systems weather it be a phone or tablet as a time clock. Employees still prefer a physical time clock while some also like the app. You should cater to both and let them work in together if you in invest into a product. Review Source KH Kelly H. Operations Mgr Real Estate Used the software for: Less than 6 months ### "Simple, Easy to Use" April 4, 2019 4.0 Overall - it works for what we needed. Pros It's not complicated for the average user. Easy to utilize. For larger companies - I could see this working well with all of the options for employees to clock in/out, etc. Cons I would prefer to have a few more options - particularly for the web-based folks (we don't use the other systems, so I can't speak to that). For instance, it would be beneficial to be able to deactivate certain benefit codes if they aren't being used for the company. We have people who will inevitably choose one and the system allows it -- but then it doesn't deduct from the correct allocation of benefit hours unless it is caught by admin/supervisor. In addition - getting to a point of analyzing benefit hours when an employee has a question is cumbersome. AND - the pop-up on the Services screen to tell you that you can't access certain things unless you use a punch clock -- is also a pain when we only do web. We don't need that reminder every single time we look at that screen. Finally, we allocate a lump sum of benefit hours on Jan 1 for each employee. And if they do not use all hours, they are allowed to carry those hours over into the 1st Quarter of the following year. At the end of the 1st Quarter, if they have not used the carryover, they lose it. But they still have the 'new hours' that were allocated on January 1. It would be helpful as we've had with other systems to be allowed to identify the difference, and remove the carryover - but leave the new so employees know and can see what happened. Review Source SS Sabrina S. President Human Resources Used the software for: 2+ years ### "uAttend cannot alert you if someone does not punch in!" October 23, 2020 3.0 Since they became Workwell, the support assistance has really gone downhill. They don't answer their phones on time, they don't respond quickly to support requests. Pros I have liked that uAttend is pretty easy to setup and use. Cons The software has no capability to alert a supervisor if an employee does not punch in. It can alert you if a person punches in or out early or late but if the person just doesn't show up at all, radio silence. So our supervisors are having to constantly check the app to see if a person has arrived at all. Such a basic, minimal, requirement for timeclock software. Completely invalidates any positive features about the product. And support will tell you that many other customers have requested this (for years apparently) but it is not even "on the roadmap." Good grief. Review Source SB Sean B. Owner Environmental Services Used the software for: 2+ years ### "Works well. " December 20, 2022 4.0 Over all it is a good system. Other than a few minor bugs, I’m satisfied with this system. Pros I like the mobile access for employees. They’re able to see all their PTO anytime they need it. Cons Mobile app is buggy and unreliable at times. Punches don’t always sync between the app and clock. Review Source CM Catherine M. Director of Operations Hospitality Used the software for: 2+ years ### "YBRC's uAttend review" December 20, 2022 5.0 I am very satisfied with this service and have no intention to change companies. Pros The mobile app, ease of use, remote access, ease and speed of generating reports for payroll Cons I wish there were more reports for specific employees with more details. Reason for choosing uAttend Simplicity for my employees and remote access Review Source SR Sarah R. Office Manager Retail Used the software for: 2+ years ### "Great, easy product!" December 20, 2022 5.0 uAttend is great. It has been a trusty product at a great price. Pros uAttend makes my payroll day run quick and smooth. I know I have accurate times for my guys and it makes payroll worry free. Cons I wish I could start the guys at the same time everyday. Review Source TW Thomas W. Ops Specialist Chemicals Used the software for: 2+ years ### "suggestions" May 17, 2024 5.0 Pros Easy to use the product, quick deployment. Cons Can not pull report of all the employee info. Do not show absences. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.