# Page 10 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is uAttend the right Attendance Tracking solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

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uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of uAttend

## Showing most helpful reviews

Showing 226-250 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SV

Shellly V.  
Controller  
Plastics  
Used the software for: 2+ years

### "Suscon"

April 11, 2019

4.0

too many changes

Pros

The price is right. not too many overall problems

Cons

keep changing the way you view employees, I would like to print timecards in alphabetical order, not by department.

Review Source

TG

Tammy G.  
Custodian  
Primary/Secondary Education  
Used the software for: 1-2 years

### "I’m just an employee"

April 2, 2019

5.0

I like the app on my phone because if I can remember if I signed in or out it shows me when I sign in.

Pros

I like the software but wish our employer would use hours available and time off requests. It would be beneficial to employees and I thing employer too.

Cons

I wish our employer would use all functions on the software but is only using time card portion.

Review Source

MB

Marcia B.  
Sales Support  
  
Used the software for: Less than 6 months

### "Clock in and clock out. It's simple."

July 9, 2018

2.0

Pros

I enjoy the fact that the site is user-friendly and the clock in and out functions are on the first page with color-coded buttons.

Cons

There is no option to adjust the time in case you forget to sign in or out, which forces me to get in touch with my supervisor or manager which is not always ideal for everyone.

Review Source

Response from Workwell Technologies

September 18, 2018

Hi Marcia, Thank you for taking the time to leave a review. uAttend gives business owners and administrators flexibility in managing who as access to make time card edits and additions. Most employers do not allow employees to edit their own time cards (as it might defeat the purpose of having a time clock to begin with), which it sound like how your system is set up. Your account administrator can choose to give you access to edit or add punches to your card. The scenario you describe is handled by uAttend - its up to your administrator to set the rules. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

jP

john P.  
manager  
Building Materials  
Used the software for: 2+ years

### "easy to keep track"

December 12, 2019

5.0

helps manage employees so you do not have to physical see then

Pros

uattend works great for the company easy to use and set up easy for employees to clock in with finger prints

Cons

i think uattend has nailed it there is nothing bad to say about this every detail works as it should

Review Source

vhD

viet ha D.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Uattend"

April 2, 2019

4.0

Pros

Ease of use is a major plus and electronic tracking saves a lot of time with payroll management.

Cons

Frequent service outages and product malfunctions are a major issue for us.

Review Source

MM

Michaela M.  
Quality Assurance Manager  
Mental Health Care  
Used the software for: 2+ years

### "UAttend "

April 9, 2019

5.0

We have not had issues. Would recommend.

Pros

User friendly, and great options for reports. Pricing seems fair too.

Cons

The lunch/break options somehow do not calculate time accurately.

Review Source

VS

Vanessa S.  
Director of Business  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product and Customer Service "

October 15, 2019

5.0

We use the fingerprint scanner

Pros

Easy to use, great customer service when here are questions.

Cons

Sometimes the fingerprint scanner takes a few times to set up a new employee.

Review Source

LI

Laura I.  
Payroll/HR  
Oil & Energy  
Used the software for: 2+ years

### "Review for uAttend "

April 2, 2019

3.0

Pros

I like that the taps for finding the areas you need are all accessible.

Cons

The fact that you have to go back and forth too much when searching for time sheets.

Review Source

KT

Karen T.  
Human Resources Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Ten-8 Administrator review"

April 4, 2019

5.0

Payroll tracking has been a nightmare for supervisors before we started using the software. It has improved this dramatically. Tech support has been very good although I noticed a bit harder to reach in the last few weeks. No complaints. Just an observation. Overall both Supervisors and other users are very happy with uAttend.

Pros

The software was very easy to set up and teach to end users. It integrates perfectly with our payroll software and FINALLY takes the place of the old fashioned time cards that were being used here. Supervisors love it for the ability to track and manage punches. The mobile app is also great for our mobile staff.

Cons

We are working through a few issues with paid time off. I still have two Supervisors who have not been able to use this function. They will each be having a personal phone call tomorrow to hopefully resolves this remaining issue.

Review Source

JH

Julie H.  
HR Manager  
Automotive  
Used the software for: Less than 6 months

### "Basic"

March 20, 2023

3.0

Pros

It's easy to use. If you know anything about computers, you will be able to use the system.

Cons

It's a very basic system and doesn't have much use.

Review Source

YC

Yliana C.  
HR Accounting Manager  
Accounting  
Used the software for: 2+ years

### "uAttend Review "

April 9, 2019

4.0

Good experience

Pros

It is easy to use, and easy to set up

Cons

i cant separate specific employees on punch in and punch out, i have to run a report of everyone

Review Source

gL

grace L.  
agent  
Insurance  
Used the software for: 2+ years

### "service"

April 4, 2019

5.0

Pros

accuracy and easy to use.dont know why its sooo hard to complete this ? they wont let me submit.

Cons

don't know what you mean?and I like almost everything.

Review Source

ES

Emily S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very handy tool!"

April 15, 2019

5.0

My overall experience has been positive. It has been a very useful tool within our practice!

Pros

I like the fingerprint feature, which assures me that employees were present when they clocked in. I also like the cloud based software that allows me to view the dashboard from my home office or anywhere else.

Cons

I wish that there was a way to calculate tax, social security and medicare deductions automatically to figure net pay, rather than having to take time to calculate it manually.

Review Source

TS

Terry S.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "uAttend"

April 10, 2019

5.0

Love the digital fingerprint clock in function

Pros

Ease of use and customer support. Nice appearance of clock

Cons

Does not integrate with other platforms such as ADP RUN

Review Source

SS

Stephanie S.  
Owner  
Retail  
Used the software for: 2+ years

### "Love Uaccept"

April 4, 2019

5.0

Pros

Ease of use of the software. I have 3 businesses and use UAccept with all 3

Cons

No Tax Exempt Button Option, Option for 2nd Tax such as local or city tax

Review Source

JM

Josh M.  
Manager  
Computer & Network Security  
Used the software for: 1-2 years

### "Simply the best"

May 1, 2019

5.0

We where having a lot of problems with our staff coming in really late and with UAttend now we can control and have proof of how are they working.

Pros

I have an amazing control of all my employees check ins, hours worked, holidays etc, is a really easy program to use and for a great price.

Cons

I didn’t found anything wrong with this program.

Review Source

DK

David K.  
Staffing Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great TIme Keeping System"

April 2, 2019

5.0

We have a client on the other side of town. They do not want to have to bother with paper time card, reviewing and signeing them and them sending them over to our office. uAttend is the perfect solution for this type of situation.

Pros

I can always count on uAttend to work. We have used several types of time keeping programs and I have to say in all honesty that uAttend has never given us any problems, never gone offline or not recorded time accurately.

Cons

There are no cons to using uAttend that I can think of

Review Source

GG

Gloria G.  
CSR / Marketing  
Insurance  
Used the software for: Less than 6 months

### "uAttend Attendance Machine"

April 9, 2019

4.0

app4.trackmytime.com is kind of confusing at first, it doesn't directly tell you where is what, what is what. I can set pw for punch in or RFID cards, etc. When I had a power outage in my office, the Attendance machine was having some connectivity issue, now that I've gotten support from uAttend, problem was solved. However, it did take some time for them to figure out the issue. Solution to the problem was easy actually, just reset the router (I have the machine with wifi feature), and delete all internet connection history from the device. I had to call 2 different customer service rep to fix this issue. Since it's now fixed and working properly, it is a decent product to purchase.

Pros

Accurate and editable time chart online, Excellent customer service, tech service

Cons

The hardware itself has number pad buttons without alphabets on it. It took some time for me to figure out alphabet positions, backspace, space kind of things on the keypads.

Review Source

DC

Daniel C.  
Medical Assistant  
Medical Practice  
Used the software for: 6-12 months

### "uAttend Review"

October 16, 2019

5.0

Although this software should be cheap or even free. It is very simple to use which makes it easier for employees who are not very tech savvy.

Pros

I use this software to clock in and clock out for my job. My favorite thing about this software is how easy to use. The interface is not hard to learn.

Cons

One thing that I do not like about this software is the fact this it is pricey for what you get. This software is very simple and there is nothing more than a clock in and out function.

Review Source

FL

Faige L.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Uattend for Medical Office"

April 2, 2019

5.0

Excellant

Pros

Easy to use We have control over where /when staff can login in from

Cons

Not super intuitive, however, the support team is very helpful

Review Source

LB

LILLIAN B.  
OWNER  
Accounting  
Used the software for: 2+ years

### "uATTEND Review"

April 9, 2019

5.0

Pros

Ease of use and affordability are great features.

Cons

Can't think of any major cons except when I need support they are not available 24/7.

Review Source

MF

Margie F.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Small, medium or large business? This is for you!! "

December 20, 2022

5.0

Pros

It’s so easy to use!!! When I did need assistance I had it!!!

Cons

I don’t have a con at this point - I’m very happy with my choice!

Review Source

LL

Linda L.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Satisfied Customer"

April 2, 2019

5.0

My practice is very satisfied with the system.

Pros

It is easy to use, low cost and great customer service.

Cons

Some of the reports are difficult to find.

Review Source

PG

Paige G.  
Staff Accountant  
Facilities Services  
Used the software for: 6-12 months

### "Uattend review"

April 2, 2019

5.0

UAttend keeps our employees honest and we can monitor them daily on whether they show up for work or not. It helps us notify our customers proactively if an employee is absent.

Pros

UAttend is very user friendly and when I have a question, customer service is very prompt in responding with an answer along with being very friendly and helpful. UAttend always sends out an email when there is a change so we are aware in advance.

Cons

I don't have any complaints about UAttend at this time.

Review Source

KH

Kevin H.  
Assistant Director of Academic Services & HR  
Higher Education  
Used the software for: 1-2 years

### "Easy to setup and use!"

April 5, 2019

5.0

I have found that it has been easy to use and very dependable.

Pros

It is straightforward to set up the biometric device, and the web-based platform is intuitive and easy to use.

Cons

Not everyone's fingerprints worked and therefore people that are assigned a pin as a substitute will sometimes need them reset!

Review Source

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