# Page 11 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is uAttend the right Attendance Tracking solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

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uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of uAttend

## Showing most helpful reviews

Showing 251-275 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HD

Hannah D.  
Accounts and Payroll Specialist  
Retail  
Used the software for: 2+ years

### "Small business use"

July 10, 2019

4.0

We've been very pleased overall.

Pros

It was easy to install and use and customer support is very good.

Cons

Integration with Quickbooks had problems.

Review Source

DR

Deanna R.  
Office Manager  
Farming  
Used the software for: Less than 6 months

### "U Attend Software and Timeclock"

May 20, 2022

5.0

Saving our Plant Manager time to do more important jobs in the plant.

Pros

The software is very easy to use. Easy to set up users and track time. Facial Recognition is an awesome time saver. The software was very easy to integrate with our Payroll system to upload files.

Cons

There was absolutely nothing wrong with this software.

Review Source

MG

Mireya G.  
Legal Secretary/Administrative Assistant  
Law Practice  
Used the software for: 1-2 years

### "Great Software"

August 6, 2019

5.0

This is a great software to use for the office use.

Pros

I do not have to keep track of all employees time any more. This really is a big help for me.

Cons

I guess there were still some things at the time of me first using the software that were not yet in place. Over time the software has been updated.

Review Source

TB

Teela B.  
Account Mananger  
  
Used the software for: 2+ years

### "Great Employee Management System "

April 5, 2018

5.0

Pros

The program is great for keeping up with multiple employees. The finger print addition keeps everyone honest. The app that goes with it make everything really convenient.

Cons

Only con about the program is the biometrics portion is not perfect. When it is down there is a feature where the employees can just login on line.

Review Source

SC

SARAH C.  
CONTROLLER  
Machinery  
Used the software for: 6-12 months

### "A Manufacturer's View"

April 2, 2019

3.0

After a few false starts we like this software. It is reliable and easy to use. It has a few limitations but we have learned to adapt.

Pros

Easier to use than our previous software. Like being able to see who is in and out easily. Like being able to set up various shifts. System does not crash.

Cons

Need more earning options. Need more options as to the totals hours per week. ie 40 and 37.5 etc. Would like reports to adapt to decimal for easy entry to our payroll service.

Review Source

SH

Sanaullah H.  
Administrative Coordinator  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Very Helpful and User Friendly Software"

July 18, 2019

5.0

Pros

I recommend uAttend because it's very helpful software for tracking the timesheets and hours for the employees and it's easy for the supervisors to access and check on the employees as well.

Cons

I don't know if I don't liked anything, I like everything about this wonderful software.

Review Source

AS

Alyssa S.  
Financial Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love it!"

April 2, 2019

5.0

Pros

The customer service is very knowledgeable. They always answer my questions and fix any issues or problems that I am experiencing.

Cons

It would be great if I could run a report to print all time sheets for a pay period. It is time consuming to individually print every two weeks.

Review Source

KG

Kristin G.  
Payroll Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Time Clock Review"

April 9, 2019

3.0

Pros

Ease of use for employees as well as accuracy

Cons

Tends to have a few connectivity errors that cause glitches in time reported

Review Source

TP

Tiffany P.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Stellar Service"

April 11, 2019

5.0

Overall experience has been fabulous. There isn't better customer support or a better value for the money out there, and even if one came along in the future, I wouldn't switch because I am thoroughly happy with this one.

Pros

Comprehensive Customer Support whenever I need help. Recent site redesign is quite lovely. I never have issues accessing or navigating the site.

Cons

Initially it was difficult to navigate the site but after an immediate response via the Chat option, I got comprehensive instruction on how to use it.

Review Source

PJ

Peggy J.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Great product"

December 2, 2019

5.0

Over all the experience has been great.

Pros

It is easy to use and makes it less difficult to track our hourly employees daily routines and times off.

Cons

Setting up new employees. Lots of steps and I dont use it enough as we don't have a lot of turnover so I stumble on the steps in order.

Review Source

AL

Amber L.  
Insurance Specialist  
Medical Practice  
Used the software for: 2+ years

### "Awesome"

April 23, 2019

5.0

Pros

Everything is easy to find, tracks time, vacations, sick days, etc

Cons

Updates but they work with you if you give feedback

Review Source

JD

Jim D.  
sales  
Warehousing  
Used the software for: 1-2 years

### "uattend"

December 6, 2019

5.0

Overall experience of Uattend is very high. Easy to use and highly recommend.

Pros

Uattend has been a great software for us to allow us to keep track of office personnel attendance

Cons

Sometimes the finger print scanner doesn't read as quickly as we would like. Needs to be positioned perfectly.

Review Source

CM

Cynthia M.  
Office Manager  
Facilities Services  
Used the software for: 2+ years

### "Great software"

April 4, 2019

5.0

Pros

User friendly software and inexpensive cost

Cons

Can't access users when inactive. Should have more choices for shifts

Review Source

LT

Leo T.  
Project and Operations Manager  
Civil Engineering  
Used the software for: 2+ years

### "UAttend"

April 10, 2019

5.0

Pros

Ease of use. Practical and the wealth of information it holds.

Cons

I dislike the ability to easily edit some reports.

Review Source

AV

Alexandra V.  
Project Coordinator  
Food Production  
Used the software for: 1-2 years

### "Great service! Easy access!"

April 2, 2019

5.0

It has been great and easy to work with!

Pros

I like the ability to see where our employees clock in. It helps keep track of where they are at for the job location!

Cons

The finger print clock in and out requires constant cleaning otherwise it doesn't recognize the user's finger print.

Review Source

AT

Arthur T.  
YA  
Construction  
Used the software for: 2+ years

### "Very good service"

April 5, 2019

5.0

Ever good service... always

Pros

Easy to use very good...... Good phone support

Cons

None... good company good phone support

Review Source

JB

Jennifer B.  
Agent  
  
Used the software for: 2+ years

### "Easy to use Employee tracking system"

May 14, 2018

5.0

Pros

Easy to clock in and out. Finger print system keeps everyone honest. There are multiple ways to clock in and out so it is convenient.

Cons

Most of the times the software runs smoothly but sometimes the finger print console will get a connectivity error that causes a delay for about 30 seconds to a minute.

Review Source

mA

marjorie A.  
sole proprietor  
Accounting  
Used the software for: Less than 6 months

### "It's OK, has features we don't need, but included in cost."

April 10, 2019

4.0

Not solving any particular problem. Previous time clock was in computer, program worked just fine, but computer went belly-up. Program was obsolete, for win 98, could not move it. Had to replace. Had a few glitches as it was not set up quite right at first, and fingerprint system does not work for everyone. Learning curve, we are now comfortable with it. Has not solved biggest problem... employees forget to clock in or out, just as with old system, especially lunches.

Pros

Was fairly easy to set up, and easy to use for employees. Access to editing is convenient.

Cons

When editing for missed punches, cannot just add missing, must move the existing: for example- empl. punches out for lunch, forgets to clock back in. Then when leaving, out ends up in the "in" position. Instead of being able to add the correction & move out to out, must manually do both entries to correct.

Review Source

KF

KAREN F.  
accounting manager  
Food & Beverages  
Used the software for: 2+ years

### "easy to use"

April 2, 2019

4.0

Pros

easy to view punch record report and export

Cons

can't view the archived user punch history , unless to active

Review Source

SN

Stephanie N.  
Bookkeeper  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great Time tracking software"

April 2, 2019

4.0

Pros

Easy to use, customize-able, reports are customer friendly, Overall pretty content with the system.

Cons

We use the software for 3 of our companies, one of them had to have the system replaced due to glitches, but thankfully they replaced for no additional cost.

Review Source

CH

Cathy H.  
Insurance coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love this program"

April 9, 2019

5.0

Our overall experience has been very good. The technical and information support has been wonderful. They are ready to help us with any question regarding operating the program. Thank you.

Pros

This software is so easy to use. I love that the employee can log on to their time sheets. They are able to check for any missed punches and alert our payroll administration team about any needed corrections. Once we get to payday there is minimum hassle to finalize and turn in payroll. With our old system we were running around like chickens with our head cut off.

Cons

Since our pay periods vary each time. We have to go into the program and physically change the pay period each time to coincide with the correct pay period time. It is just an extra step we did not have to do with our old program.

Review Source

AO

Alejandro O.  
Branch Manager  
Security and Investigations  
Used the software for: 6-12 months

### "Better than expected service"

February 4, 2020

5.0

Overall I am happy with this product. The customer service is way above what I ever expected.

Pros

The chat feature is very helpful. Worse comes to worse they can screen share and show you first hand how to configure any part of it.

Cons

The configuration may be a little difficult for those not versed in payroll, however, with the help of a UAttend rep, they make it a breeze.

Reason for choosing uAttend

Price for the product and service is very reasonable.

Review Source

MM

Michael M.  
Purchasing  
Warehousing  
Used the software for: 1-2 years

### "Great Customer Support"

April 4, 2019

5.0

Anytime I needed to know how to perform a next task, I used the chat feature and always had my issue resolved.

Pros

The ease of use and functionality are second to none!

Cons

Originally, there were some features that were unavailable. Now, they have updated and added a ton of new features.

Review Source

TL

Tyler L.  
Owner/Agent  
Insurance  
Used the software for: 1-2 years

### "Good value"

April 2, 2019

4.0

Pros

This is one of the lowest cost options for online time keeping. We also like the ability to adjust clock-in privileges to a specific IP Address

Cons

Interface is a bit confusing at first. We had some issues with mobile clock-in and stopped using that feature.

Review Source

PB

Pat B.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Expanding our Use"

April 4, 2019

4.0

Once we hard-wired the timeclocks and put UPSes on them, they are much more stable. It is working well for our small environment with different locations and different types of jobs.

Pros

Allows for multiple levels of job tracking. Like that timecards are emailed to supervisors which saves my printing and giving the timecards to them.

Cons

Wish each Job showed on the basic timecard instead of the J. Maybe I have not found the way to do this yet.

Review Source

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