# Page 12 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is uAttend the right Attendance Tracking solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

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uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of uAttend

## Showing most helpful reviews

Showing 276-300 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

nP

noemi P.  
manager  
Furniture  
Used the software for: 1-2 years

### "Uattend is awesome"

April 9, 2019

5.0

Pros

The software is very easy to use and install. Customer service reps are always there to assist if needed. Made keeping track of time cards easy and reliable.

Cons

You must pay for the service every month and have an internet connection for it to work.

Review Source

JG

Jeff G.  
Office Manager  
Entertainment  
Used the software for: 2+ years

### "Great and easy to use software"

December 5, 2019

5.0

Great!

Pros

Easy to use and easy to set up. Great software.

Cons

Nothing. The product is so easy to use.

Review Source

JM

Joy M.  
HR  
Retail  
Used the software for: 1-2 years

### "UAttend Wilcox Review"

April 10, 2019

5.0

Has solved trying to keep up with employee times and there is no longer any issues of employees signing in.

Pros

Simple to use. Great reports. Can not say enough good things about the software.

Cons

Nothing bad to say other than we wish we had found this product several years ago.

Review Source

KMN

Kyaw Min N.  
Business Technology Associate  
Information Technology and Services  
Used the software for: 2+ years

### "i really like payroll features"

April 3, 2019

5.0

Pros

We can easily track our employee time and place.

Cons

I don't have least like for this software.

Review Source

TL

Tina L.  
City Clerk  
Government Administration  
Used the software for: 2+ years

### "UAttend Review"

April 5, 2019

5.0

I have had a positive experience with uAttend every since I have been using it. Even if I have to call the company the representatives are very friendly and helpful.

Pros

I like the ease of using the software. I don't have to search for anything, it is right there. I like all the reports you can pull up and look at if you need them. Not complicated at all.

Cons

To be honest, I have not really found anything I don't like about it. What I need it for, everything is accessible.

Review Source

AG

Ata G.  
Branch Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Uattend Customer Support"

July 16, 2019

5.0

I had a great experience with the uAttend support rep. Our unit went down, do to internet crashing. Once internet came back up, the Rep for uAttend made it really easy to restart our equipment.

Pros

Too easy to work with and our crew love it

Cons

Nothing to commen ont..... nothing negative add

Review Source

AB

Allison B.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great system and easy to use!"

April 2, 2019

5.0

uAttend support is great! Never much of a wait time, if at all, and they are friendly and address what you need right away.

Pros

Super user friendly! Easy to navigate and quick/ easy to learn.

Cons

There is always room for improvement but I'm not sure what else I could ask for.

Review Source

MP

Melly P.  
Human Resource Manger  
Insurance  
Used the software for: 6-12 months

### "Fabulous Customer Service"

July 2, 2019

5.0

User friendly, modern, reports are detailed. I can download everything.

Pros

You will love the chat support. It's real time and they walk you through the steps if the online help library isn't clear. Setting up this system was based on our time.

Cons

Sincerely I've had 1 minor issue (which I can't remember) but they sent up my question to their design team and will provide feedback. Otherwise fantastic....

Review Source

ML

Michelle L.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Simply Awesome!!!"

April 9, 2019

5.0

We are so much happier with our facial recognition software and the ease of use on the computer to do our payroll.

Pros

It has everything I need to keep our office running smoothly.

Cons

I never have enough time to learn all the extra benefits that are offered.

Review Source

HG

Holly G.  
Office Manager  
Automotive  
Used the software for: 1-2 years

### "UAttend for our Commercial Truck Repair Shop"

April 9, 2019

4.0

Accurate time-keeping for a two shift fast growing diesel repair shop. Better track of tech hours and ease of transitioning those hours to payroll.

Pros

Ease of Use for the time-clock user to the time-clock management.

Cons

updating missed punches are not easily adjusted

Review Source

PP

Patricia P.  
Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Ms Ps"

April 10, 2019

5.0

Love if I have a question there is always someone to solve/ or answer

Pros

Control of my employees time sheets Mobile less work on my brain trying to figure out where everyone is working

Cons

No complaints the software is pretty easy to navigate

Review Source

MC

Mia C.  
secretary  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Timeclock"

April 9, 2019

5.0

I was hesitant to use a new time clock as we had been using an online clock for years. Change is always hard. I opened it up and got everyone entered, we used our old clock for a couple weeks as well during the changeover. Everyone caught on pretty quickly. I'm happy with it. I did have to call and get some help for some minor adjustments while entering my employee information and at one point our electricity had gone off over a weekend and customer support was very helpful getting me back up and running again.

Pros

I like how easy this is to set up and start using. I have two locations in two different cities and it was super easy to get them going together. I like that my employees can easily check and approve their times.

Cons

It doesn't have as many features and it doesn't do as many reports and notifications as my old timeclock.

Review Source

kW

karen W.  
payroll specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "best automated system"

April 2, 2019

5.0

Pros

i really like the fact that you can sign in both ways using your card or manually using your ss# you can even get online chat and assistance

Cons

i dont like that the current week info is not automatically in front of you you have to click for the current week the administrator has the controls to adjust times (dont think this is right ) should be limited or not at all

Review Source

MP

Michelle P.  
Payroll & HR  
Automotive  
Used the software for: 1-2 years

### "Changes"

April 2, 2019

5.0

I am very happy with the overall use of the system.

Pros

I like the ease of use, being able to update and add time is made easy.

Cons

Since the update, I don't like that the "users" aren't in ABC order. Takes a lot to find employees.

Review Source

DC

Daniel C.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Amazing Product"

December 20, 2022

5.0

Pros

uAttend is beyond easy to set up/ work with. Allows me to keep track of my Employees.

Cons

The fingerprint scanner tends to fail at times.

Review Source

PJ

Paula J.  
District Manager  
Medical Practice  
Used the software for: 1-2 years

### "U Attend"

April 9, 2019

5.0

When I called and asked for help, someone was able to help me as soon as I called

Pros

Reporting is able to go unto excel work sheet.

Cons

Hire date not next to name and the overtime doesn't give more options like 2 hours left.

Review Source

NF

Norman F.  
Archivist  
Arts and Crafts  
Used the software for: 6-12 months

### "Dependable, simple"

April 3, 2019

5.0

Overall an excellent product with a few idiosyncrasies. I would highly recommend this for a small to medium company. We have approx. 20 employees and the product/pricing is very good for us.

Pros

Easy to use, no crashes/tech issues. Runs with little processor issues (very little demand put on browser).

Cons

Would be nice to have easier/more control over employees access to punch, time cards, etc.

Review Source

TB

Theresa B.  
HR / Customer Service Mgr  
Medical Devices  
Used the software for: 6-12 months

### "Good product for small company"

April 2, 2019

5.0

when I have called in for support they have been extremely helpful. I also found trouble shooting assistance on line.

Pros

It is easy to see peoples hours worked. I like being able to keep track of PTO.

Cons

connecting to the WiFi is a bit confusing with the password options. Ours would not stay connected via WiFi so we used a cable. The machine itself seems a little outdated.

Review Source

RS

Richard S.  
Controller  
Hospitality  
Used the software for: 2+ years

### "Best software value "

April 4, 2019

5.0

It has been great! We have been using the software for over two years with no complaints. The website is easy to use and the time clocks are easy to manage. Customer service always answers promptly and I have a variety of ways to get a hold of them.

Pros

The simplicity, different user roles such as employee, supervisor, admin, and the mobile access.

Cons

Would like employee scheduling added. I know it is in the works and I look forward to it.

Review Source

AZ

Alean Z.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Time clock usage"

April 2, 2019

5.0

It is a much easier time clock to use and gives the user several ways to clock in.

Pros

The software is key to my role as an administrator. Everything I need to manage my employees and usage of the time clock has been very easy to use. If I have ad problems, support has pleasantly helped me solve my issues.

Cons

I haven't found much I didn't like about the software.

Review Source

DL

Deborah L.  
Admin  
Building Materials  
Used the software for: 1-2 years

### "Great Product"

April 2, 2019

5.0

The help desk is knowledgeable and friendly. I always appreciate their help

Pros

The uAttend software is accurate and easy to use.

Cons

What I have the hardest time with is adding an new employees finger print.

Review Source

KC

KEVIN C.  
Manaufacturing Managre  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Time clock review "

April 4, 2019

4.0

We can now see who is in and out. Can also control the hours more efficiently by monitoring the reports.

Pros

Very easy to use you can export all reports.

Cons

The punch keys do not seem to last or just stop working.

Review Source

AA

Adolfo A.  
HR Assitant  
Staffing and Recruiting  
Used the software for: 1-2 years

### "It works"

April 2, 2019

4.0

I got use to it. Not too complicated.

Pros

The report page. Easy, fast, and accurate to obtain the information needed.

Cons

The timecard page has been updated and now is not so friendly as before

Review Source

BC

Brittany C.  
President  
Warehousing  
Used the software for: 1-2 years

### "Great Item!"

April 4, 2019

5.0

Pros

Makes it easy to keep track of my employee's time when i am not in the office.

Cons

The mobile ap makes it difficult to view things when i need to check it to turn in payroll hours.

Review Source

JH

Jason H.  
Vice President / Partner  
Food Production  
Used the software for: 6-12 months

### "uAttend Review"

April 9, 2019

4.0

The overall experience has been positive and it has allowed us to streamline our payroll data.

Pros

Ease of use and installation of the hardware.

Cons

Some of the reports are a little clumsy to use in terms of getting the information I need. The fingerprint reader seems to be finicky and I have had to re-input various employees prints on a number of occasions.

Review Source

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