# Page 14 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is uAttend the right Attendance Tracking solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

---

uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 14 - Reviews of uAttend

## Showing most helpful reviews

Showing 326-350 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PW

Pam W.  
Manager  
Retail  
Used the software for: 1-2 years

### "Made my work easier! "

April 9, 2019

5.0

This program really helped me save on the time it took me to prepare figures to send to our payroll service. Especially when I am out of town which is 1/3 of the year. It also allows for “accurate” tracking of employees. As a small business this allows us one less person on the payroll to do the payroll.

Pros

We travel a lot for business and own a small retail store. By far, having the Ability to monitor all aspects of attendance with employees while we travel has made and keeps us efficient and easier for us.

Cons

I have not found anything that I didn’t like.

Review Source

DF

Dawn F.  
Vice President / General Manager / HR  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "uAttend Review"

April 9, 2019

4.0

Pros

uAttend has made doing payroll a much smoother and quicker task

Cons

PTO tracking could be more user friendly.

Review Source

RR

Ric R.  
Co-Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "uAccept POS"

April 2, 2019

5.0

Overall I still think it is a good investment. It includes numerous reports that are useful and the web based Z reports and transactions helps on the management side of site.

Pros

Comes in a bundle, Pretty much plug and play when you get it other than a quick set up call. Reports are fairly comprehensive. Customer service has been outstanding

Cons

Not a lot of flexibility Does not handle multiple users well Number of time you have to go to customer service for answers Touted as a system for a bar situation but does not have several options that you would think should be available Setting up categories and subcategories not really user friendly

Review Source

JH

Josh H.  
I.T. Manager  
Construction  
Used the software for: 1-2 years

### "Simplicity makes it great"

April 2, 2019

5.0

I think overall its been a great product. Well thought out and easy to use.

Pros

Getting a whole business setup for the time clock take little effort and the technical experience you need is minimal as well. We have been using them at 25+ location and so far they have been working out great.

Cons

Working in the construction field, fingerprints from a few of our employees have had a hard time clocking in and out or getting registered because of the wear on their hands.

Review Source

CC

Charles C.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Pays for itself very quickly"

April 9, 2019

5.0

We switched from another time keeping system and we are now saving money every week from the increased accuracy and accountability of clock punches. We have also cut our payroll processing time in half due to the user-friendly software from uAttend. I have contacted customer service twice with questions and both times I have received prompt, efficient responses.

Pros

The software is extremely user-friendly and easily accessible from our office PC, iPads or mobile phones. The option to set up overtime alerts has been very helpful as well.

Cons

There are a couple of features I would like to see them add in the future, such as enabling employees to request time off from their phone apps.

Review Source

MB

Mario B.  
Branch Manager  
Warehousing  
Used the software for: 1-2 years

### "Great product "

October 2, 2019

5.0

Pros

Great product, software is very easy to use, no issues

Cons

No complaints at all, great product!!!!!

Review Source

JF

James F.  
Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Good Product Great Value"

April 15, 2019

4.0

Greatly simplified our payroll ass a small company with people at three different sites. Eliminated some likely buddy punching with ID badges, and solved constant issues with ink time clocks in dirty environment.

Pros

Lots of ongoing improvements and new features. Very cost effective, easy to use across multiple sites.

Cons

Manual editing of time cards is tedious to do. Documentation for set up and feature use - particularly end users at the time clocks themselves - is poor to non existent.

Review Source

DK

Deven K.  
HR Administrative Assistant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "U-Attend"

February 1, 2018

5.0

Pros

U-Attend is very easy to use. You can clock in and out through several ways. You can use the website, mobile app, and fingerprint scanner to log in your time.

Cons

The software periodically goes through maintenance. This means that sometimes the site is down clocking in is impossible.

Review Source

LM

Louise M.  
Parish Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Great Product"

April 9, 2019

5.0

Quick easy reports, easy to navigate, their support team is knowledgeable, respond almost instantly, professional and friendly in their demeanor. Thanks!

Pros

Ease of use and the few times of used support its been excellent!

Cons

Can't think of a negative thing to say about the product.

Review Source

JO

Jefferson O.  
Onite  
Warehousing  
Used the software for: 6-12 months

### "Uattend Review"

April 4, 2019

5.0

Very comfortable using this software, highly recommended to any new users.

Pros

Very easy software to get to grips with, customer service always willing to help if you have any issues!!!

Cons

Sometime the clocks freeze but does not happen too frequently.

Review Source

ER

Erika R.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Excellent customer service!!!"

April 2, 2019

5.0

Pros

I love your customer service! Whenever I come across an issue the staff is amazingly helpful and doesn't rest until the issue is resolved, and quickly! Thank you!

Cons

As with any software, glitches arise, but again, your customer service helps me right through it.

Review Source

MF

Maria F.  
Legal Administrator  
Legal Services  
Used the software for: 6-12 months

### "Timeclock records"

September 16, 2019

5.0

Having up to the minute information on who is in/out of the office is a huge help as well as having time off reports easily available.

Pros

The software is very user friendly and is up to the minute data.

Cons

The reports aren't as customizable as I'd like

Review Source

AH

Abdulrizak H.  
Production manager  
Medical Devices  
Used the software for: 6-12 months

### "very relaible "

April 4, 2019

5.0

We do used this time card ,for our hourly employee and easy process and accurate hours every week. we never had any issues. to call and do any maintenance.

Pros

easy to use , error free and simple to use.

Cons

I don't have any issues to say about this software.

Review Source

VR

Verified Reviewer  
Geology engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Awesome help"

May 11, 2021

5.0

Pros

This software have a full management and complete access employees service 24/7. Easy to use and access cloud account

Cons

If you want the full experience need to pay monthly

Review Source

JC

Jennifer C.  
Office Manager  
Education Management  
Used the software for: 6-12 months

### "Good experience"

April 5, 2019

3.0

Customer Service has been helpful in teaching me how to use the system and problem solve some issues I've run into.

Pros

The ability to pull payroll reports and track vacation hours.

Cons

I wish it had the capability to double as an HR database.

Review Source

HCR

H Clifford R.  
Principal  
Education Management  
Used the software for: 2+ years

### " uAttend Review"

April 4, 2019

5.0

My experience has been great and I enjoy using the site.

Pros

Easy to use and make changes. The reports are also easy to use.

Cons

I get mixed up with the am and pm times when I make changes. Emailing reports. The app is not user friendly for the administrator.

Review Source

LS

Lois S.  
CFO  
Oil & Energy  
Used the software for: 2+ years

### "Timekeeping"

April 4, 2019

4.0

Need for timekeeping records for employee files satisfied.

Pros

The program is easy to use most of the time.

Cons

Adding new employees a bit cumbersome. I just get used to one version and then a new release comes out and navigating the program changes. :(

Review Source

KW

Kelly W.  
Accountant  
Warehousing  
Used the software for: Less than 6 months

### "Answer To Our Payroll Issues"

April 2, 2019

5.0

We were looking at getting the time and attendance piece added to our current payroll provider, but the pricing was extremely high. After looking at other options, uAttend was by far the BEST option for the price. The support has been outstanding. Every time I have a question and cannot find an answer online, the support chat function always has me connected with someone within a minute so far. This is very valuable!

Pros

It's simplicity to set up/use. The price is excellent for the products/service provided.

Cons

I'm still in the set up process, but it would be nice to be able to associate a Job via the smartphone punching.

Review Source

AW

Amy W.  
Director  
Individual & Family Services  
Used the software for: 2+ years

### "user friendly"

April 9, 2019

5.0

It makes doing payroll much easier.

Pros

it is user friendly. Easily find the info I need, easy to make add and make changes

Cons

Don't know if there is a tutorial or tips to access and review to help someone get the most out of program.

Review Source

PT

Peter T.  
owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "time card management made easy"

April 9, 2019

5.0

Pros

easy to get the information I need to send to payroll company

Cons

need written how to information. I have had to call to ask how to do something's like how to set up overtime tracking

Review Source

KB

Kathy B.  
Accounting  
Biotechnology  
Used the software for: Less than 6 months

### "Remarks"

August 21, 2018

5.0

People don't seem to miss as many punches. We have saved the company time, by me not having to calculate time

Pros

The ease of computing time. We were old school and I had to figure timecards twice weekly

Cons

Few glitches at first employees could not punch with their finger. But it has smoothed out.

Review Source

Response from Workwell Technologies

August 22, 2018

Hi Kathy, Thank you for taking the time to leave a review. We are very happy to hear that your new uAttend Time and Attendance system has saved you time and money by eliminating paper timecards. We strive to create the best experience possible and greatly appreciate your feedback. Our customer support team is always willing to run through a product demo or troubleshoot any issues you may encounter. Please do not hesitate to reach out. We're here for you seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

JF

Jessica F.  
Office Manager  
Retail  
Used the software for: 6-12 months

### "Mostly Easy to Use"

April 3, 2019

4.0

Pros

Usually very easy to use. Nice to have it on my phone as well to make it even easier.

Cons

Sometimes slow. Had issues changing my password at one point when I got a new phone.

Review Source

ER

Eduardo R.  
CFO  
Construction  
Used the software for: Less than 6 months

### "uAttend "

April 2, 2019

4.0

We have stopped using paper time cards which have helped tremendously. It has cut our payroll process by hours.

Pros

We loved the ease of information transfer to our accountant for Payroll purposes.

Cons

There are a couple of issues for one, not enough detailed training videos. When our employees try to clock in and out we always have issues with the clock not recognizing them. We have tried lighting, stepping stools for those of shorter stature, putting lights and we still have to go into the system and manually enter times because it wont work.

Review Source

SL

STEVEN L.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A great product for small and large businesses."

April 4, 2019

5.0

My staff is seasonal and it is very easy to activate and deactivate the service.

Pros

Easy to setup and use. Lots of features.

Cons

I did not have any issues with it. I like it just the way it is.

Review Source

VR

Verified Reviewer  
Designer  
Construction  
Used the software for: 6-12 months

### "Works great for us!"

April 9, 2019

5.0

uAttend helps us keep an accurate track of our employees time.

Pros

The software is very simple to use and organized.

Cons

There isn't anything that we don't like about using this software.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.