# Page 16 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is uAttend the right Attendance Tracking solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

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uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of uAttend

## Showing most helpful reviews

Showing 376-400 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RD

Rosemary D.  
Human Resources/Bus Dev. Coord.  
Research  
Used the software for: Less than 6 months

### "Began using 2 months ago. Very easy to use. No more paper!!"

June 28, 2017

5.0

No more paperwork and calculations every 2 weeks. My data is ready on Friday afternoon before payroll is due.

Pros

I have total control as an administrator. Makes the payroll a lot easier. Don't have to keep reminding people for payroll documents every 2 weeks.

Cons

I have not yet experienced any downsides to the software. I do wish I could set up a range between 3 and 5 miles to clock in. We have some sites within those distances.

Review Source

SZ

Shelly Z.  
Head of Administration  
E-Learning  
Used the software for: Less than 6 months

### "Great Customer Service!"

April 9, 2019

4.0

We've had an overall good experience. I'm confident that UAttend will continue to add user-friendly tools and updates.

Pros

I like the chat function- everyone has been extremely helpful with our set-up and daily use. I'm discovering more functions and making our processes more efficient every week!

Cons

Some limitations on reporting and we're not able to upload or include our own documents that we need signed for time-off requests.

Review Source

CB

Christine B.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "I love uAttend!"

June 12, 2019

5.0

I am very new to uAttend! I have been using it for a few months. I had no idea it existed, but I am glad I found it. I love being able to clock in and out from my phone especially since I travel to different locations for my job. It's convenient and a great way to keep track of my time.

Pros

I love uAttend! Super convenient! I love that I can clock in and out on my phone.

Cons

The only thing I do not like about uAttend is the inability to clock in and out when not in service.

Review Source

VR

Verified Reviewer  
Legal Administrator  
Legal Services  
Used the software for: Less than 6 months

### "Timeclock records"

April 2, 2019

5.0

uAttend has saved me a numerous hours of record time keeping for our staff. I now have the information I need immediately and the customer support is amazing!

Pros

I love that you can see real time reports - who's in/out.

Cons

The reports are a little tricky to figure out - trying to find a report for my exact needs can be challenging. I do attempt to find the correct report on my own but most often have to do a live chat to get direction.

Review Source

SS

Susan S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Good clock for small businesses "

April 10, 2019

3.0

So far working good. A little hard to get set up. Not any tutorial which could be helpful. I think as I use it more I'll be happier with it. A learning curve for me. What I'm very happy about is the payroll savings as previously we had employees write in their hrs.

Pros

The payroll savings and reports. Ease of use for employees. Easy to setup and install.

Cons

Does not automatically advance to next day when you have a 3rd shift. So you have to go in and edit.

Review Source

LG

Lori G.  
Office Manager  
Warehousing  
Used the software for: Less than 6 months

### "First Time User"

April 2, 2019

4.0

I'm happy with what I've used it so far for, its fast and easy , makes payroll day a little less stressful.

Pros

I love that is fast and easy! Its pretty much self explanatory and the online chat is great!

Cons

The only thing I hate is that you can't add a heading to the time sheet print out. I use the UAttend for 2 clients/ departments and I would love if I could put a header so I can add the Clients name/ department.

Review Source

KT

Kristen T.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fair product"

April 2, 2019

3.0

Pros

We like the easy to use thumbprint feature

Cons

It freezes often and needs to be reset.

Review Source

AE

Allison E.  
Chief of Staff  
Wholesale  
Used the software for: Less than 6 months

### "UAttend 04.09.19"

April 9, 2019

4.0

It's fairly easy to setup and customer support is willing to help.

Pros

I like the low Price and that it doesn't change unless the employee count changes over the threshold and ease of use

Cons

Even though we have tried to get the hours integrate with ADP we can't and no one want to help at ADP because it's not their product and no one at UAttend has been able to figure out the problem

Review Source

TF

Taylor F.  
Administrator  
Education Management  
Used the software for: Less than 6 months

### "This is amazing!"

April 4, 2019

5.0

This helps keep employees accountable and prevent them from lying on their time sheets.

Pros

I like that I can customize schedules for different employees and that I receive notification when they clock in or out including the location.

Cons

Initially, it was difficult to understand all of the functions, but with some help from the most AMAZING TECHS, I was able to get it all set up.

Review Source

JP

Jennifer P.  
Practice manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you for a quick and smooth transition."

June 17, 2019

5.0

Pros

That my staff loves it! That it is so easy...Wow!! Thank you!!

Cons

As an Administrator that also needs to clock in/out, I had to set up a separate account to do this.

Review Source

DD

Delanie D.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "It's Okay"

April 4, 2019

2.0

Pros

I am not a huge fan of the software. It was easy to set up for someone with no experience.

Cons

The software doesn't do basic options. The software doesn't offer refunds with for amount. Or allow you to change tips when entered wrong. It often freezes when trying to take credit payments. Reprinting receipts is a pain. And over all is just a slow program.

Review Source

JR

Jordan R.  
Branch Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Uattend - Easy set up for multiple employees"

September 8, 2021

4.0

Pros

The ease of use and set up for multiple employees was great. We needed to set up hundreds of people in Uattend and it really didn't take too long.

Cons

Sometimes the biometrics portion didn't work.

Review Source

NR

Noreida R.  
office manager  
Construction  
Used the software for: Less than 6 months

### "uAttend "

April 4, 2019

4.0

Overall its a good system it just needs a few adjustments. ( including adding salary options)

Pros

I love the ease of completing payroll. IT cuts my time by half if not more

Cons

Too many options that lead to one single item . We also have a lot of problems with facial recognition not recognizing our employees. We have added lights and stepping stools and that doesn't work.

Review Source

ES

Edward S.  
Owner/Dentist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very awesome"

April 2, 2019

5.0

We got way more with this product, than we expected!

Pros

We have three locations and sometimes staff rotates. We like the fingerprint template feature. I like that we can fix time cards on the cloud and staff gets an email each pay period. Wonderful customer service... I can go on and on!

Cons

I can’t really think of anything. I haven’t tried to export yet.

Review Source

DH

Diane H.  
Counseling Program Manager  
Consumer Services  
Used the software for: 1-2 years

### "USE OF UATTEND"

April 9, 2019

5.0

UAttend helps me review my employee's time, as well as print their time card to prepare paychecks.

Pros

It's easy to follow and review past pay periods for employees.

Cons

There is nothing I really don't like about it.

Review Source

VR

Verified Reviewer  
Director  
Civil Engineering  
Used the software for: Less than 6 months

### "Uattend products cheaper elsewhere"

April 2, 2019

4.0

Quite good but annoyed that I can purchase the MN2000 from new egg.com for around 70% of the cost. I have paid more for the products from Uattend Incase there were issues.

Pros

No subscription, fairly easy to set up, purchase

Cons

Facial recognition only around 95% accurate from experience. US products much cheaper than UK same products. US products include RFID cards UK include none

Review Source

DT

Dianne T.  
Office Manager  
Insurance  
Used the software for: Less than 6 months

### "Time sheets are a snap"

July 31, 2019

5.0

Really has helped curtail time management of employees, and makes submitting in time sheets so easy.

Pros

Takes tracking down employees time sheets a thing of the past. Keeps things in one place, and makes payroll so much easier.

Cons

Cannot have two Administrators without a cost.

Reason for choosing uAttend

Seemed the best for our small agency, easy to use and implement,

Review Source

SG

Sherri G.  
Fiscal Officer  
Government Administration  
Used the software for: Less than 6 months

### "So far so good"

April 9, 2019

4.0

love the ease of use. we are working on getting a fingerprint time punch machine so i know it will be better once we get that!

Pros

We are using the web based with no time clock right now. I like the reports feature and the different options you have for every employee.

Cons

it keeps not letting some employees clock in/out. not sure why this happens.

Review Source

JE

Jesus E.  
Bookkeeper  
Real Estate  
Used the software for: 6-12 months

### "User Friendly!"

April 9, 2019

5.0

As stated earlier, this is a very user-friendly program.

Pros

Without any training, the program is easy to use and navigate. All the functions are self-explanatory and it allows you to update employee's time sheets and make necessary notes.

Cons

I will let you know when that time comes. At this point in time, I have no Cons to report.

Review Source

JC

Julie C.  
Off mgr  
Insurance  
Used the software for: Less than 6 months

### "time clock option"

April 4, 2019

5.0

amazing customer service!!!

Pros

ease of use- especially the app to clock in and out

Cons

limitations on check and on out times. daily times in and out a bit cumbersome looking. Need to click into details to see employees actual clock in and out times when using 15 min time slots. They cannot see their true punch times as well

Review Source

DP

David P.  
Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Upgrades"

April 4, 2019

4.0

Pros

The web portal is really easy to use and friendly

Cons

Downloading templates is complicated. It should be over the air without the need to go the facility and download them. I also had to wire every clock becuase the wifi version is really bad. I keep having internet connectivity errors and uAttend connectivity erros

Review Source

AA

Aaron A.  
Childcare Director  
Education Management  
Used the software for: Less than 6 months

### "Works well"

April 2, 2019

4.0

Overall we have been satisfied with the product and its functionality.

Pros

Ease of employees clocking in/out and my ability to monitor and adjust

Cons

The set up process. We ran into problems with PIN not being accepted or assigned already. Occasionally staff's fingerprints are not read and we have to manually enter their time punches.

Review Source

EM

Estela M.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Perfect for my needs!"

April 4, 2019

5.0

I am satisfied with this product!

Pros

It's pretty simple and does exactly what I need. When I need help, they are very prompt.

Cons

Not so user friendly for some functions.

Review Source

ME

Marsha E.  
Bookkeeper/Administrator  
Broadcast Media  
Used the software for: Less than 6 months

### "Review from SSN Media Gateway, LLC"

April 9, 2019

5.0

I really like the chat on Customer support. They are very helpful and quickly help me with my questions.

Pros

It is very user friendly. I like that I can edit time cards of clocking in and out.

Cons

It is a little confusing at first since I did not get a customer service to walk me through it the first time, but I quickly got the hang of it.

Review Source

RD

Rachel D.  
VP of Operations  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "uAttend is easy to implement and use!"

April 10, 2019

5.0

Pros

uAttend is very user friendly. Our employees can clock out at approved locations via their phone or facility computer. Even the least savvy tech employees can use this with no issues.

Cons

Most assistance is available via chat. This can prove difficult if you have a complicated question but that would be rare.

Review Source

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