Monsoon

Monsoon


3.5 / 5
2 reviews

Who Uses This Software?

Sellers of goods with UPCs and physical stores looking to sell on marketplaces without having to build complete e-commerce infrastructure.


Average Ratings

2 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Monsoon
  • www.monsooninc.com
  • Founded 1999
  • United States

About Monsoon

Designed for high volume sellers who want a market-leading tool, Monsoon provides you an end-to-end solution for multi-marketplace listing, inventory and order management, automated re-pricing, and reporting. Monsoon is an e-commerce solutions company and with more than 20,000 customers, including 2500 online merchants and multi-channel retailers, commonly experience a level of success that is both impactful and enduring- at times, transformational.


Monsoon Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Monsoon Reviews Recently Reviewed!


Power Held In Check

Sep 25, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Stone Edge provides a lot of information, and there is a lot of power in it for developing a really strong retail system. The ease of use of custom fields, the capability to hold onto and reference information for multiple suppliers and distributors, the historical reporting--all of these are extremely powerful tools and can be really useful. It is capable of handling an excessively large number of SKUs--our business had over 30,000. Point-of-Sale is simple and clean, and the ability to program Hot Keys is incredibly useful.

Cons: There were too many limitations. Despite a long list of reports that could be generated, there was very little ease of use in developing custom reports. I don't appreciate when software forces me to use SQL just to get the information I need. The database setup also leaves something to be desired. Information ends up in strange tables, counterintuitively, and trying to pull out that information is frustrating. The software needs better integration with online solutions; we had to constantly duplicate work, doubling labour time, because the only thing it would translate between our in-store and ecommerce platforms was QOH.

The interface is not exactly intuitive, and it takes some time to get used to where you need to go to find the tools you need. Point-Of-Sale makes it very difficult to adjust payments; it is easier to just make note of miskeys and account for those at end of day audit than it is to go in and actually make those changes.

Probably the best eCommerce tool available prior to 2013

Oct 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It works! It does what you need it to. When Mr. Stone developed Stone Edge, he knew exactly what he was doing, too bad its slow and has some bugs but overall this solution works. It helped us grow our business immensely by allowing us to manage multiple sources of orders.

Cons: Not cloud based, slow and filled with minor bugs. The solution was based inside of Microsoft Access and to really get the best of out of the system you need to spend thousands on a high end server.