# Page 2 | info:HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is info:HR the right Human Resources solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126494/info-HR/reviews

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info:HR

4.1 (36)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of info:HR

## Showing most helpful reviews

Showing 26-36 of 36 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jodi P.  
HR Assistant  
  
Used the software for: 2+ years

### "Mediocre"

October 30, 2017

2.0

Management team purchased this prior to my position. Just thankful I was able to transfer all the time away, and other tracking, to infoHR, as they were using excel sheets prior to my start date.

Pros

Customer service is great. Agent always responds within a half an hour to hour. The possibilities for online management of employees are endless.

Cons

The physical appearance and some of the functions are outdated. The customization to suit our organization would be costly.

Review Source

Response from HR Systems Strategies

January 10, 2018

Thanks for your comments. There have been a number of enhancements over the past year, with more coming in early '18, so perhaps we've already added the functionality you are looking for. We'll touch base with you privately to discuss further.

RS

Rashmi S.  
Manager of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Overall it is a good software"

October 24, 2017

4.0

Staff are able to input timesheets and we can see updated information on the infohr software.

Pros

The reporting features are good. We can generate reports based on individual and programs. It has a few modules that are helpful as well.

Cons

Doesn't integrate with other programs well (i.e Accpac). Would like more modules to incorporate an onboarding feature

Review Source

Response from HR Systems Strategies

February 26, 2018

Thanks for posting. We have quite a few clients that use Accpac (now Sage 300) payroll so we should review the current operation of your interface, there may be ways we can improve it. We'll contact you separately to discuss.

LF

Lynne F.  
Administrative Coordinator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "This product saves me alot of paper and spreadsheets!"

October 31, 2017

4.0

Tracking of time entitlements reduced the time I spend updating spreadsheets and responding to emails.

Pros

This product is very easy for employees to use. Tracking vacation, sick personal and lieu banks are very helpful.

Cons

HR Global could be presented in a more easy to use format. The menus are very old school and difficult to read.

Review Source

Response from HR Systems Strategies

January 8, 2018

Thanks for your review. If you've had a chance to see or December '17 newsletter, you see an article about the new functionality we'll be adding to our next release in early '18.

AB

Adrienne B.  
Clinical Program Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to learn and implement. Customer support was fantastic!!"

November 2, 2017

5.0

Timely notifications/requests from staff and efficient processing of scheduling requests.

Pros

Easy to use interface for staff to notify the appropriate people regarding schedule changes and time off requests. Learning the system was easy with the support from our trainer.

Cons

Back end hosted infoHR system is a little tricky to navigate - has some 'quirks' that I needed to learn.

Review Source

Response from HR Systems Strategies

January 8, 2018

Thanks for posting a review. We are always just an email or phone call away if you have questions or need assistance.

CP

Cari P.  
Human Resources Assistant II  
Government Administration  
Used the software for: 2+ years

### "INFO:HR"

November 27, 2018

3.0

Pros

Ability to customize fields and reports to our unique needs.

Cons

Customization results in many issues/glitches when updates are applied.

Review Source

CM

Chad M.  
Senior Specialist, HR  
Plastics  
Used the software for: 2+ years

### "info:HR review"

November 30, 2018

4.0

Electronic tracking of employee information

Pros

Easy to use, excellent security controls

Cons

Doesn't allow the option to create your own reports

Review Source

KT

Kim T.  
HR Assistant  
Government Administration  
Used the software for: 2+ years

### "Was a little overwhelmed at first but as I have learned the system I realize just how much it can do"

October 30, 2017

4.0

Pros

Can pull lots of different reports with different criteria - very helpful! Love the fact that you can export to excel.

Cons

Some of the reports can be a little confusion to read. Sometime have to run a report a couple different ways to pull the exact info I am looking for.

Review Source

Response from HR Systems Strategies

January 9, 2018

Thanks for commenting. If ever you have a question about which report or which option on a report would be most suitable, just call or email our support line.

AT

Amy T.  
Manager of HR  
Government Administration  
Used the software for: 2+ years

### "Standard"

December 21, 2018

3.0

It's okay.

Pros

The employee facing module is easy to use.

Cons

The back end, HR administration isn't comprehensive; not super easy to use until you become accustomed to it.

Review Source

MP

Michelle P.  
HR Officer  
  
Used the software for: 2+ years

### "Info HR is very user friendly, and is great for our small municiplaity. "

October 30, 2017

4.0

Pros

Info HR is easy to navigate. I have found the support Team to be great, and get your questions answered in a timely manner.

Review Source

Response from HR Systems Strategies

January 10, 2018

Thanks for your review. We appreciate the kind words about our support group; they make a real effort to be as responsive as possible to client inquires.

DA

Dan A.  
IT Manager  
Government Administration  
Used the software for: Less than 6 months

### "Good value for money product for small to medium businesses."

June 11, 2020

4.0

The procurement and deployment of this software is pretty straight forward and fast. The support and training is good.

Pros

This product covers most areas needed in HR and Payroll and comes with an employee self serve web portal.

Cons

The software looks and feels dated and navigation is not very intuitive so the learning curve is a bit steep.

Review Source

LH

Luc H.  
Market Analyst  
  
Used the software for: 6-12 months

### "We use this program at my work"

April 10, 2018

5.0

Pros

I enjoy the functionality of the program, and how easy it is to use and navigate through the different areas.

Cons

The thing I like the least about this program is that the look is a little outdated. I believe it could use a bit of a visual update

Review Source

Response from HR Systems Strategies

April 12, 2018

Thanks for taking the time to post a review. I imagine you are referring to our employee/manager self serve module when you mention the outdated look. In fact, we are close to releasing a new version that modernizes the user interface. I'm not sure of the exact release date but it will be 2018 for sure, probably no later than the end of summer. Stayed tuned.

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