---
title: "Rexx Systems Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rexx Systems Software - reviews, pricing plans, popular comparisons to other Human Resources products and more."
source_url: "https://www.capterra.com/p/126552/rexx-systems/"
page_type: "product"
language: "en"
---

# 

 Rexx Systems Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rexx Systems

## What is Rexx Systems?

Rexx Systems HR is the core solution for efficient, digital personnel management. It centralizes all HR processes - from onboarding to offboarding - in one intuitive platform. With a digital personnel file, automated workflows, and AI-supported tools, HR teams can manage employee data, absences, working hours, and salaries with ease. The system ensures full transparency through real-time dashboards, customizable reports, and integrated task and event management. Built-in role-based access control and ISO 27001:2022-certified security guarantee maximum data protection and GDPR compliance. Rexx HR connects seamlessly with payroll, time tracking, and other third-party systems, creating a unified HR ecosystem. Scalable, flexible, and user-friendly, Rexx Systems HR empowers organizations to streamline administration, make data-driven decisions, and build a future-ready HR infrastructure.

## What is Rexx Systems used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

70%

Neutral

19%

Negative

11%

Starting price

€0.5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rexx Systems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rexx-systems.com&name=Rexx Systems)

## Rexx Systems Overview

Updated August 2026

AI summary

Rexx Systems provides midsize and enterprise organizations with a unified platform for human resources management, offering applicant tracking, talent management, payroll, time tracking, and workflow automation. Its modular plans allow companies to tailor features such as onboarding, performance management, and HR analytics. Rexx Systems is deployed across web, desktop, and mobile devices to support flexible HR operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rexx Systems

3.9 (37)

VS.

[4.3 (1,931)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

€0.5

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (37)

Ease Of Use

4.3 (1,930)

Value For Money

3.5 (30)

Value For Money

4.2 (1,586)

Customer Service

3.1 (33)

Customer Service

4.1 (1,659)

## Rexx Systems alternatives

Highest Rated

[4.9 (4,867)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,556)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126552/rexx-systems/alternatives/)

## FAQs about Rexx Systems

Overview

### Which roles and teams benefit most from Rexx Systems?

Rexx Systems is most used by HR leaders, recruiters, and talent acquisition teams that need to manage hiring, applicant tracking, and HR administration in one place. HR project managers and IT leaders support implementation and process optimization, while executives and consultants use it to improve workforce planning, reporting, and digital HR workflows.

Answer based on 37 reviews

Overview

### What company size and specific industries is Rexx Systems built for?

Rexx Systems is designed for European companies in all industries and services with 100 employees or more. It fits organizations across sectors that need software suited to mid-sized and larger businesses operating in Europe.

Features and Usability

### What are the key features of Rexx Systems?

Rexx Systems offers HR management, recruitment management, and talent management features, along with time tracking, attendance tracking, and absence management. It also includes onboarding, performance management, compensation management, workflow automation, customizable reports, dashboards, and self service portal functions for employees and HR teams.

Pricing

### How much does it cost and what fees or limitations are included?

Rexx Systems starts at €0.5 per user per month for Rexx Recruiting, followed by the €0.7 Rexx HR plan and the €1.6 Rexx HR Plus plan. A free trial is available. Plans are modular: Recruiting, HR, and HR Plus add functions such as time tracking, absences, and recruiting.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Rexx Systems integrate with?

Rexx Systems integrates with three third-party platforms: DATEV Audit, DATEV Audit dupe, and Yokoy. These catalog integrations cover finance and audit-related workflows, giving Rexx Systems connections to accounting and expense management tools.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Rexx Systems offer?

Rexx Systems provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Rexx Systems offer?

Rexx Systems provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users report mixed support experiences: one found customer care helpful during a difficult setup, while another described support as unhelpful and implementation as challenging. Overall, support quality appears inconsistent.

Answer based on 2 reviews

Features and Usability

### Is Rexx Systems easy to use?

Rexx Systems feels complex for many teams, though some HR users find key workflows manageable after setup. The platform offers flexible modules, templates, filters, and workflow options, but navigation, permissions, and document building can be hard to learn. Larger organizations and technical teams often mention a steep learning curve and inconsistent usability.

Answer based on 12 reviews

Features and Usability

### How good is the Rexx Systems user interface?

Rexx Systems offers a mixed user interface experience, with useful workflow screens but uneven design across modules. Some HR teams like the modernized look, visual layout, and configurable filters, while many users still find the interface outdated, unintuitive, and cluttered. Navigation can require too much clicking and switching between screens.

Answer based on 10 reviews

## Features

AI summary

Based on 14,356 Human Resources reviews

Capterra reviewers point to these as the top priorities when selecting Human Resources software:

-   **Employee Management** (**43%** of reviewers rated this feature as critical)
-   **Payroll Management** (**59%**)
-   **HR Management** (**45%**)

Rexx Systems supports all three features buyers rate most highly: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses manage employee records, handle payroll accurately, and oversee core HR processes in one system, allowing teams to work more efficiently and maintain better control over day-to-day people operations.

HR Management

2.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

Employee Database

4.3 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Job Posting

4.3 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Candidate Management

3.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Reporting/Analytics

3.2 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Workflow Configuration

4.2 (5)

120.00% of 5 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

Rexx Systems 104 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Absence Management: Manage and track employee attendance
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automatic Time Capture: Automate recording of time to reduce human error
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Competency Management: Catalog, manage, and develop employee skill sets
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Forms: Digital forms that are shared and accessed online
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Forms Management: Store, manage and track all forms in a centralized location
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Learning Management: Organize and track educational activities
- Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc.
- Leave Tracking: Manage and track employee attendance
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Tracking: Track employee and task times using internet connection
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Time Tracking: Measure time to completion or hours worked for projects
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Video Interviewing: Run synchronous or asynchronous video interviews
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.9 (37)

3.9

Based on 37 reviews

## Pricing

Value for money

3.5 (30)

Free Trial

[View pricing plan details](https://www.capterra.com/p/126552/rexx-systems/pricing/)

Rexx Recruiting

€0.50

Per User,Per Month

It includes:

-   Bewerbungsmanagement
-   Karriereportal

Rexx HR

€0.70

Per User,Per Month

It includes:

-   Personalmanagement

Rexx HR Plus

€1.60

Per User,Per Month

It includes:

-   Personalmanagement
-   Zeiterfassung
-   Abwesenheiten
-   Recruiting

Value for money

3.5 (30)

3.5

Based on 30 reviews

## Integrations

[

Yokoy](https://www.capterra.com/p/215096/Yokoy/)[

DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.1 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.1 (33)

3.1

Based on 33 reviews

## User reviews

Overall rating

3.9

Based on 37 reviews

Filter by rating

5(14)

4(12)

3(7)

2(2)

1(2)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Personalreferentin

Automotive

### "Solide Plattform mit Fokus auf Workflows"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

July 16, 2025

Wir nutzen Rexx schon einige Jahre als Personalmanagementsystem und haben einige Module der Software mal mehr und mal weniger genutzt. Grundsätzlich ist es eine solide & individualiserbare Plattform, die sehr stark auf Workflows innerhalb der Organisation gemünzt ist. Das ist Rexx im Vergleich zu anderen Anbietern deutlich stärker aufgestellt. Leider ist die Plattform selbst nicht sehr übersichtlich, sprich die Stammdatenverwaltung kostet viel Zeit & Nerven. Das ist auf alle Fälle noch verbesserungswürdig.

Pros

Die Möglichkeit, indivuelle Workflows zu erstellen hilft uns im daily Business wirklich sehr. Zudem ist die Nutzeroberfläche mittlerweile auf dem neusten Stand.

Cons

Die Usability ist ehrlich gesagt nicht wirklich intuitiv. Um gewisse Einstellungen zu finden oder zu konfigurieren, benötigt man oft genug Zeit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Clara B.

HR-Manager

Program Development

### "Wer rexx bucht, bekommt kein System – sondern ein Preismodell mit Benutzeroberfläche."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 1, 2025

Als Softwareunternehmen dachten wir, wir hätten ein gutes Gespür für durchdachte Systeme – bis wir mit rexx systems gearbeitet haben. Leider hat sich unsere Erfahrung mit der Software und dem Anbieter als äußerst enttäuschend erwiesen. Die Struktur des HR-Systems ist wenig transparent: Viele Funktionen sind nur über Zusatzmodule verfügbar, die teils erhebliche Mehrkosten verursachen. Die Benutzeroberfläche wirkt uneinheitlich und veraltet – Funktionen sind verschachtelt, inkonsistent benannt und oft nur schwer auffindbar. Selbst grundlegende Einstellungen erfordern viel Zeit, unterstützt durch kostenpflichtige Beratung. Besonders auffällig war, dass selbst unsere technisch sehr versierten Mitarbeitenden – darunter Softwareentwickler und IT-Fachkräfte – große Schwierigkeiten mit der Bedienung hatten. Ein Paradebeispiel für "How to not UX". Im Projektverlauf waren Ansprechpartner kaum erreichbar oder überlastet. Rückfragen führten oft zu langwierigen E-Mail-Ketten, und vom Vertrieb gegebene Versprechen wurden leider nicht eingehalten. Die Einführung zog sich nahezu dreimal so lange hin wie ursprünglich angekündigt. Leider wurde dieser Eindruck durch das Produkt und die zugrunde liegende Wertschöpfungsstrategie schnell relativiert, die entweder unzureichend durchdacht ist oder bewusst auf "Abrechnung statt Zusammenarbeit" abzuzielen scheint. Rundum: Nach dem Kauf gab es kein konstruktives Miteinander und auch kein gemeinsames Streben nach Lösungen – ganz im Gegensatz zu den Partnerschaften, wie wir sie sonst mit unseren Dienstleistern pflegen.

Pros

Leider konnten wir keine Vorteile feststellen. Wir sind rundum enttäuscht von dem System und dem Unternehmen.

Cons

\- Die zugesagte automatisierte Integration zwischen Alt- und Neusystem wurde nicht umgesetzt; stattdessen sind manuelle Ex- und Importe nötig. - Das Reisekostenmodul funktioniert nicht wie versprochen automatisiert, sondern ausschließlich manuell. - Trotz mehrfacher Nachfragen liegt keine transparente und detaillierte Dokumentation der in Rechnung gestellten "Projektarbeit" vor. - Beratungsfehler werden nicht anerkannt, sondern dem Kunden in Rechnung gestellt. - Bis zum Zeitpunkt der Kündigung war die Software noch nicht produktiv einsatzfähig.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Customer support

Information Technology and Services

### "Rexx systems review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 22, 2025

Pros

Rexx systems is a management service to help with documentation management and simplification of various HR processes. It's very intuitive and easy to use.

Cons

I did not encounter any issues with Rexx systems. The application provides all the functions and features that I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Razvan M.

Project Manager

Information Technology and Services

### "Robust and flexible HR suite with a steep learning curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 22, 2025

Rexx systems offers a powerful and flexible solution for HR management. The learning curve can be steep at first, but the benefits in terms of automation and process optimization are significant. It’s particularly suitable for mid-sized organizations.

Pros

Comprehensive HR functionalities in one platform (recruiting, talent management, personnel files) with customizable workflows and dashboards.

Cons

The interface feels outdated and sometimes unintuitive. Integration with third-party tools is limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Consultant

Information Technology and Services

### "Rexx systems review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 2, 2024

Pros

Rexx is a complex management system for managing HR topics. Easy and simple to work with. Fixed templates are clear and helpful for users.

Cons

I did not encounter any issues with rexx systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Marcus L.

Head of HR

Medical Devices

### "Rexx könnte besser sein, wenn der Kunde im Mittelpunkt stünde und nicht das Geld! "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 10, 2024

Das Unternehmen versteckt sich hinter dem Projektleiter! Es ist unmöglich an andere Ansprechpartner zu kommen, wenn es der Projektleiter nicht will. Es wirkt alles so schön transparent bei Rexx, wenn es um die Module geht, die Wahrheit ist, es ist nicht so, wie es scheint. Unser Fazit nach der Einführung: Es ist eine undurchsichtige "Modulpalette", die perfekt aufeinander abgestimmt und und immer dann, wenn es eine Wichtige Eigenschaft mehr benötigt, die Schnittstelle hat, zu einem neuen, kostenintensiven Modul. Sprich, das System ist clever aufgebaut und nur nach dem zweiten Blick zu durchdringen. Ich kann nur raten, peinlichst genau jedes Modul, das angeboten wird, zu hinterfragen, denn, eines kann Rexx besonders gut, hinter allem, was gemacht werden muss, Kosten zu benennen, die, per se, in der Vierstelligkeit ihren Anfang finden. Unsere Einführung: Der zugewiesene Projektleiter ist einfach nur überlastet und Kontakte dahinter - beispielhaft, wenn man mal eine IT-Frage hat, bekommt man nicht und so beginnt ein langwieriger Ping Pong mit einem Projektleiter, der in dem Detail meist wenig Ahnung haben kann (und hat). Offensichtliche, nachgewiesene Beratungsfehler werden bei REXX dem Kunden zum Nachteil gelegt - wie soll es anders sein, per Rechnung! Ein Kompromiss: Gibt es nicht. Die Zufriedenheit des Kunden ist für Rexx egal, wichtig ist, die nächst gestellte Rechnung. Was einen aber in den Wahnsinn treibt ist, dass bei der Projekteinführung der Projektleiter in zahlreichen andern Projekten ist und entweder sehr spät oder sogar gar nicht auf Emails bzw. Kontaktanfragen reagiert. Rexx-Sales hat viele Versprechungen gemacht, die final nicht eingehalten wurde. Spricht man Rexx darauf an, weiß man heute nichts mehr davon - hat aber viele Ideen, was man dagegen machen könnte - klar, unter Bezahlung weiterer Kosten. Man sagte uns, die Einführung wäre in gut 6 Monaten möglich (mit drei Leuten). Die Wahrheit ist aber, wir haben knapp die dreifache Zeit benötigt. Teils sicherlich eigenverschuldet, aber zu einem sehr großen Teil verschuldet durch das Projektmanagement von Rexx und deren haltlosen, unwahren Versprechen! Probleme: Sollte man am besten nicht haben, weil der Support einem kaum helfen kann. Richtig hilfreich ist das Forum, denn da treffen sich Anwender, dies ich zueinander helfen. Tolles Tool mit einem echt schlechten Management dahinter, das einem verzweifeln lässt und einfach nur verärgert. Sehr sehr schade... denn, selbst mit Engelszungen hat man versucht, einen guten Weg zu finden.. die Antwort war: Eine weitere Rechnung!

Pros

Per se ist es ein tolles Tool, um vom Recruiting bis zum Offboarding alles abzufrühstücken. Gerade die Workflows im Hintergrund sind eine wahre "Digitalisierung"! Doch...

Cons

zahlreiche Bugs... das absolut enttäuschende Projektmanagement, das Salesteam, da Dinge verspricht, die dann nicht eingehalten werden und vor allem, dass, wenn man mit seinem Problemen aufschlägt, gelächelt wird, aber nichts geändert wird.

Reasons for choosing Rexx Systems

Weil Rexx-Sales viel versprochen hat, wovon viel nicht eingehalten wurde.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Dipl.-Wirtsch.-Ing.

Internet

### "Systemkompatibilität"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 30, 2023

Die Kompetenz in meinem Marktsegment mit Praxiserfahrungen und die schnelle Reaktionszeit auf Wünsche und geplante Änderungen des Leistungsumfangs.

Pros

Die Kompetenz in meinem Marktsegment mit Praxiserfahrungen und die schnelle Reaktionszeit auf Wünsche und geplante Änderungen des Leistungsumfangs.

Cons

Nichts es ist bisher Alles zu meiner Zufriedenheit.

Reasons for choosing Rexx Systems

Wegen der vorhanden Kompetenz.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Student

Management Consulting

### "Einfach die beste Lösung für unser Management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2023

Pros

Die Arbeit mit dieser Software ist eine willkommene Abwechslung zum grauen Geschäftsalltag. Es macht immer wieder Freude, sie zu verwenden. Als erfahrener Nutzer kann ich prima damit umgehen.

Cons

Nichts fällt mir dazu ein, es gibt keine spürbaren Nachteile

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Evelyn P.

Senior HR Projektleiter

Automotive

### "sehr gutes Tool mit Maken"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 19, 2021

Grundsätzlich sehr gute Erfahrungen. Probleme sprechen wir mit unserem Vertreter in der Schweiz immer direkt an.

Pros

Sehr gute Cloud-Lösung. Man kann viel selber implementieren und Customizen.

Cons

Fehlende Informationen bei Anpassungen an die Tools. Plötzlich funktioniert etwas nicht, dass immer funktioniert hat.

Reasons for choosing Rexx Systems

Flexibler und Kostengünstiger

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Johannes K.

Personalreferent

Printing

### "Übersichtliches Tool mit leider vielen, wiederkehrenden Softwareproblemen"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

July 13, 2021

Im Großen und Ganzen ist Rexx ein System mit dem man arbeiten kann. Das größte Problem ist jedoch die fehlende Zuverlässigkeit.

Pros

Das Tool ist sehr übersichtlich und an der Oberfläche sehr selbsterklärend gestaltet.

Cons

Das System ist sehr unzuverlässig. Leider haben/hatten wir immer wieder Bugs und Probleme, welche teilweise zu echten Schwierigkeiten geführt hatten (z. B. das Reminder nicht ausgelöst haben oder Workflows nicht richtig funktioniert haben, oder nicht richtig sichtbar waren). Der Support konnte das Fehlverhalten dann meist auch nicht wirklich erklären und hat nur darauf verwiesen, dass das Problem mit dem nächsten Update behoben sein müsste. Darüber hinaus sind Reportings innerhalb des Systems äußerst umständlich und sehr schwierig zu gestalten. Die Rechte und Zugriffsstruktur ist komplett unübersichtlich und äußerst kompliziert/umständlich gestaltet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/126552/rexx-systems/reviews/)

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