# Wialon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wialon the right GPS Tracking solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126594/Wialon/reviews

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Wialon

4.7 (35)

[View alternatives](https://www.capterra.com/p/126594/Wialon/alternatives/)

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Last updated March 13th, 2026

# Reviews of Wialon

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

DI

Dashmir I

CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“We’ve used it across multiple fleets and appreciate its wide range of device integrations and custom reporting features.“

May 22, 2025

AF

Axcel F

ConsultantTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years.

“Wialon is a gem of a platform — it supports everything from basic tracking needs to complex telematics projects.“

June 27, 2025

PC

Peter C

Regional Sales ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Their continuous updates, new features (like video telematics and AI integration), and global community engagement make it clear they are committed to innovation.“

April 25, 2025

SR

Sava R

CIOSecurity and Investigations, 51 - 200 employeesUsed the software for: 1-2 years.

“Wialon offers a robust platform for tracking with customization options and supports a wide range of devices.“

November 1, 2024

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Juan Miguel S.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great integral tracking and almost TMS platform"

September 30, 2025

5.0

I have been using Wialon for 15 years, and to date there has not been a single integration that we have not been able to carry out. In addition to this, its ease of use for the end user allows us to offer exceptional customer service. Needless to say, it has several applications for specific or niche uses, and they all use the same data generated by the GPS tracker, which results in savings in installations and mobile data consumption. I highly recommend the use of Wialon.

Pros

easy to integrate to third party systems, easy to use for end customers without previous experience on tracking platforms

Cons

Rather than talking about cons, let's be clear: Wialon is very comprehensive in every way, and that leads users with little knowledge to say that it is very complicated to use. But as a tracking service provider, what I recommend is creating end-user profiles that contain only the necessary functions. Perhaps that would be the only con I can find with Wialon.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Wialon

sales process, price, easy to use, a lot of integrated hardware

Switched from

[Position Logic](https://www.capterra.com/p/82471/PL-Track/)

price mostly, position logic was really expensive to integrate to third party systems

Review Source

PC

Peter C.  
Regional Sales Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful & Scalable Telematics Platform Backed by a Great Ecosystem"

April 25, 2025

5.0

Excellent, we've been using it internally and reselling it for 9 years. Highly recommended for any company size.

Pros

We’ve been using Wialon for several years now, and it continues to exceed our expectations. Whether managing a small fleet or scaling to thousands of vehicles, Wialon remains consistently reliable and adaptable. The platform’s real-time GPS tracking, customizable dashboards, and advanced features like driver behavior monitoring, fuel control, and geofencing have dramatically improved our fleet efficiency and client satisfaction. Wialon’s API integration capabilities and third-party hardware compatibility are excellent, making it an ideal fit for diverse industries. The support from \[sensitive content hidden\] and their partner ecosystem is responsive and knowledgeable. Their continuous updates, new features (like video telematics and AI integration), and global community engagement make it clear they are committed to innovation. Highly recommended for anyone serious about professional fleet management and telematics.

Cons

If there’s one area with room for improvement, it’s the graphical user interface. While functional, it could benefit from a more modern and intuitive design. That said, we know the team is actively working on uplifting the UX, and improvements have already started to roll out.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Wialon

Pricing and support were key, and ease of communication

Review Source

Solomon M.  
Technical Administrator  
Telecommunications  
Used the software for: I used a free trial

### "Wialon Features, ease of use"

February 12, 2019

3.0

Pros

Any technology available on telematics is available on Wialon. Such as routing, dispatch, asset tracking, NBioT is available on Wialon. Support more devices than any other system i have come across. Customer care is also superb, they respond to email on time and also have a well documented support materials. There price is fair compared to other gps tracking providers but the price favour users with more vehicles.

Cons

User interface is just poor, its like you in-front of window 98 OS. To trace where a feature is you got to have used the system for some time. I don't like the font, design, or arrangement of items on the interface, just too squeezed together.

Review Source

SR

Sava R.  
CIO  
Security and Investigations  
Used the software for: 1-2 years

### "Comprehensive Tracking with Customization, but Lacks Graphical Reporting and Stability"

November 1, 2024

4.0

Pros

Wialon offers a robust platform for tracking with customization options and supports a wide range of devices.

Cons

Wialon’s primary limitation is its lack of built-in graphical reporting and stability, as well as sometimes its lack of support, blaming Wialon's limits.

Alternatives considered

[Pilot](https://www.capterra.com/p/186313/Pilot/)

Reason for choosing Wialon

Lock of customizing features and support. Wialon looks like a professional product compared to Pilot.

Switched from

[Helios](https://www.capterra.com/p/155766/Helios/)

Platform is too old for this days standards and lack of support.

Review Source

MK

Maxim K.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Review of Wialon Hosting and Wialon Local from a System Integrator Managing 60,000+ Units"

June 21, 2025

5.0

We work both with end customers and with smaller integrators. Our largest projects are in fleet management for agriculture, delivery services, and heavy equipment tracking. We currently manage over 60,000 tracking units, and Wialon handles this scale with impressive reliability. One of the strongest advantages of working with Wialon is the Gurtam partner community. It’s not just a product — it’s a living ecosystem with hundreds of active integrators, developers, and solution providers around the globe. As long-time members of this community, we greatly value: - Knowledge sharing through meetups, forums, and annual partner conferences - Fast access to real-world use cases and best practices - Close communication with Gurtam's product and technical teams - Opportunities to co-develop or integrate industry-specific solutions - Being part of the Gurtam ecosystem is a huge multiplier for our business, bringing visibility, networking, and new project opportunities. Also worth mentioning: Wialon has over 4 million actively connected devices transmitting to its servers in real time — a massive scale that speaks to its reliability. The platform also supports 3700+ types of GPS devices, sensors, and apps. This is very good for us because we operate in different countries, on different continents, where local different device manufacturers dominate, so no need to take new device integration for new clients.

Pros

We’ve been working with Wialon for many years as a Gold Partner and an active participant in Gurtam events and community initiatives. Wialon is our main tool, we use it all the time. Our team supports both Wialon Hosting and Wialon Local, implementing them for clients across various industries — agriculture, construction, and logistics. The platform stands out for its stability, scalability, and flexibility. Highlights include: - Powerful and highly customizable reporting system - Advanced user rights management, ideal for large corporate structures - Reliable fuel control and consumption tracking with ERP integration possibilities - Flexible sensor creation using raw or custom parameters — critical for niche use cases - Excellent technical support

Cons

Data visualization could be improved. Interactive charts for calculated and raw data would be a valuable addition. Also, it would be useful for top-level partner accounts to have the ability to generate invoices in internal (virtual) currency directly within the platform.

Review Source

JG

John G.  
Chief Solutions Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Wialon Fleet Managment Solved"

April 25, 2025

4.0

Happy with the product for our customers and have no issue recommending it to otheres

Pros

Exreemly powerfull functionality almost any thing is possible. Very granulare customisation capability

Cons

API is a largeclearning curve this in todays day and age suld be a graphical build. Reporting is adequate for most users but again power users need graphical capability

Review Source

CG

Carla G.  
Sales and Business Development  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Wialon : A Powerful and Flexible Fleet Solution"

June 18, 2025

5.0

We've been using Wialon for around 8 years, and it has far exceeded our expectations. The platform is highly customizable, intuitive, and packed with features that make real-time monitoring and logistics management seamless. What stands out most is Wialon's flexibility—it supports a huge range of GPS devices and integrates easily with third-party systems. The user interface is clean and responsive, allowing our clients to access key information quickly From live tracking and driver behavior analysis to fuel consumption reports and geofencing, Wialon delivers a comprehensive solution

Pros

Supports a wide variety of GPS devices and hardware Highly customizable dashboards and reports Real-time tracking with detailed analytics Strong mobile app for on-the-go management Easy integration with third-party systems Responsive and helpful customer support

Cons

Initial setup can be complex for new users Pricing may be on the higher side for small businesses however worth it due to the quality of the service Some advanced features require a learning curve Interface can feel overwhelming due to the number of options

Review Source

MR

Michel R.  
President  
Telecommunications  
Used the software for: 2+ years

### "Outstanding Platform with Great Support and Community"

July 14, 2025

4.0

Wialon delivers reliable performance and easily scales with business growth. Their customer support is responsive and knowledgeable, making implementation smooth. Best of all, the Gurtam partner community is incredibly collaborative—sharing insights and solutions that strengthen everyone’s business. Highly recommended for serious fleet operations.

Pros

We currently manage over 45,000 tracking units, and Wialon handles this scale with impressive reliability. One of the greatest advantages of working with Wialon is access to the Gurtam partner community, which brings together expertise, collaboration, and shared best practices from industry leaders around the world.

Cons

While the user interface is reliable, it's a bit dated and could be enhanced for a better user experience.

Review Source

DI

Dashmir I.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Powerful and Flexible GPS Tracking Platform"

May 22, 2025

5.0

Pros

Wialon is a robust and reliable GPS tracking solution that stands out for its flexibility and scalability. We’ve used it across multiple fleets and appreciate its wide range of device integrations and custom reporting features. The user interface is intuitive, and the real-time tracking is highly accurate. While the initial setup can be complex for new users, the support team and documentation are very helpful. Overall, Wialon is a great choice for companies seeking a comprehensive fleet management solution.

Cons

It takes some time to fully understand and navigate all the available options, especially for new users. However, with a bit of training, the platform becomes much easier to use.

Review Source

AF

Axcel F.  
Consultant  
Telecommunications  
Used the software for: 1-2 years

### "Where Innovation Took Root"

June 27, 2025

5.0

Wialon is a gem of a platform — it supports everything from basic tracking needs to complex telematics projects. It has truly become a bridge for us to achieve exponential growth by enabling the development of more robust and scalable solutions. Overall, it’s a strong ally for implementing advanced technology through seamless integrations.

Pros

The API documentation has been extremely helpful for us to develop our own logistics software and build integrations. This has allowed us to offer more specialized and tailored solutions to our clients.

Cons

For teams without prior experience in API integrations, the initial learning curve can be challenging. Some areas of the documentation could benefit from greater standardization or clarity. However, once familiarized, the tools become quite powerful.

Review Source

PS

Pablo S.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Siguelo GPS y la experiencia con Wialon"

May 27, 2025

5.0

Siendo partner de Wialon durante los ultimos 8 años se debe destacar la calidad y funcionalidad por encima de otros software similares, el soporte tecnico siempre está presente y atento a las solicitudes y los avances en el tiempo han sido siempre de mejoras.

Pros

La estabilidad, calidad de servicio, rapidez y profesionalismo en las respuestas de soporte tecnico, la amplia gama de dispositivos integrados y la velocidad con la que integran equipos nuevos.

Cons

Creo que el unico punto bajo, pero que ha sido mejorado constantemente, es la parte grafica de la plataforma de cara al cliente.

Review Source

YP

Yoosouf P.  
Director  
  
Used the software for:

### "The Wold Best Software for GPS and Fleet management "

November 9, 2015

5.0

We had a great business relationship with Wialon and their Staff These Guy are Trust worthy and reliable The software is is awesome and service is great !!! Special thanks to Zahar the regional manager and Alex for technical All the best keep it up

Review Source

EDZ

Edgar Daniel Z.  
Sales Advisor  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful and Reliable GPS Tracking Solution"

June 27, 2025

5.0

Overall, Wialon has been a reliable and comprehensive platform for fleet tracking and management. Its stability, real-time data accuracy, and integration capabilities have significantly improved our operations. With some initial training, our team was able to fully leverage its features.

Pros

The flexibility of the platform and its powerful API integration. It supports a wide range of GPS devices and allows for highly customizable reports and notifications.

Cons

The user interface can feel overwhelming at first due to the wide range of features. Some initial training is needed to use it efficiently.

Review Source

VR

Vijay R.  
Technical Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Wialon for Complex Fleet Management Requirements"

September 23, 2025

5.0

Pros

Wialon is a mature, powerful fleet / telematics platform with a lot of features and good reliability.

Cons

Built-in graphical reports, visualization of data sometimes considered limited; users want more interactive or modern charts.

Review Source

SG

Sergey G.  
IoT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "IoT Consultant"

November 6, 2024

5.0

Working with Wialon for almost 8 years from 0 to 8k. We moved from other Software providers to Wialon eventually.

Pros

Flexibility, customization, number of devices supported, community support

Cons

The SW is quite sophisticated in all the settings thus it will take some time to learn at the beginning.

Review Source

VT

Valentina T.  
Executive Manager  
Telecommunications  
Used the software for: 2+ years

### "Great Experience "

January 28, 2025

5.0

Smooth, steady, reliable solution for most needs

Pros

Efficiency, service level , people and solutions

Cons

I would say that for now Wialon is mostly for wide options of Telematic solutions. But we would like to see in future more IoT devices integrated.

Review Source

JH

Julien H.  
Managing Director  
Computer Software  
Used the software for: 2+ years

### "Amazing telematic platform with advanced features and many compatible GPS devices"

November 10, 2024

4.0

We have a great relationship with the Wialon teams. The product has evolved a lot in recent years and the support teams are very efficient.

Pros

Wialon is an amazing telematic platform with advanced features and many compatible GPS devices. Depending of our client needs, we only activate the requested feature to improve the user experience. As their needs evolve, we can support them with Wialon. The performance are very good and the hosting is very stable.

Cons

The user interface could be a little more modern.

Review Source

PY

Pholy Y.  
Business Development Manager  
Automotive  
Used the software for: 2+ years

### "I don’t understand "

October 30, 2024

4.0

Generally good and reliable platform for our long term business. I can explore a lot from wialon on fleet management system.

Pros

Variety of features, flexibility to meet clients’ requirements and Great support

Cons

Less competitive in the market as it is available to any competitor.

Review Source

Orlando M.  
Country Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Wialon, the Minotaur"

August 31, 2018

5.0

In our experience, we have been using it to develop industry-specific solutions that aim to improve efficiency and optimize the use of resources. Our approach is to build simple, yet powerful software, that solves complex problems. We currently have solutions for the school bus, ready-mix, logistics and even tools to help the FMS industry. Bottom line, we love it.

Pros

First of all, we've been using, distributing and developing with Wialon for over 3 years. It's probably the best FMS out there. What we like the most is its completeness: it has several modules, beyond the regular tracking, that serve very specific purposes (maintenance, routes, eco-driving, and so on...); and if your end-customer or your company needs something else, that special touch, we've found the development tools very helpful for that purpose. I would define Wialon as a Minotaur in a good way. It has the strength and power you look for in a software, and also that very human and personal touch of it's flexibility and of course, Gurtam's team and community.

Cons

Least? No idea how to answer this questions. Flaws are minimum (99.9% uptime), and some UX details that you easily get used to.

Review Source

Kevin P.  
Technical Support Representative  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The best fleet management software that you can find today"

September 13, 2018

5.0

Overall experience is great, best fleet management software that you can use today, customer support is commendable as well. I will definitely recommend this to all of my friends!

Pros

There is nothing on this software that you will not like, it has all the features that you need, one thing that I liked the most is you can create manual reports that you cannot find over its competitors I also like how you can customize the notifications being sent to your email or phone. Customer support is very easy to work with, and ever since I started to use this software I never experiencec any serious problems.

Cons

At first user interface is very difficult, there are a lot of features that you need to familiarize with but I am sure if you are using the software everyday it is gonna be easy for you as you get used to it.

Review Source

VR

Verified Reviewer  
Ejecutiva de call center  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Seguimiento en tiempo real"

November 28, 2022

5.0

Es un GPS de seguimiento satelital diseñado tanto para vehículos particulares o de empresa con descarga en celular con acceso compartido

Pros

Se le agrega a la aplicación el corte de corriente a distancia

Cons

Solo a veces se pega un poco,pero solo es por el tráfico de Internet

Review Source

sW

steve W.  
Founder and Managing Director  
  
Used the software for:

### "The Best Fleet Tracking Platform so far I have ever used and Best Worldwide"

August 4, 2015

5.0

I have been in Vehicle Tracking Solutions for the past few years and I have tested many solutions from Stolen Vehicle Tracking Solution to Fleet Management, and only this Year in January I found about Wialon. At first I was scared to even contact them as I thought that Wialon as a Europe solution will be very expensive for our market and to start using the system I will be asked to Pay $$$$$ but I was wrong . I had fallen a victim from one service provider in USA, who had done very well in marketing and promised lots of good things asking me to put a deposit, and the end I lost my money, so this time I was very scared and careful . I contacted Gurtam / Wialon via Sales Manager called Zahar and I was so happy. In 2 Days the system was up and running, so I started to migrate to Wialon platform my old clients who are currently very happy. Now my clients are able to track units real-time and get all the data online via smart phones (thanks to Wialon Apps) and desktop. That is amazing We are using the platform for just few months and we now have over 150 clients on board and currently some large clients with over 1500 fleet in progress ready to connect. Using Wialon are not just providing GPS tracking, but also migrate clients who are not happy with their current GPS tracking platforms and service providers. We have dropped all other service providers to Wialon. Besides great Gurtam Support, we also get great assistance and support from Gurtam Community (Gurtam Forum) and other Gurtam Partners who are always ready to support and assist us! Speaking once again about Gurtam 24/7 support I must say , we are very happy with all this Sky is the limit. The price is good for us,Thanks to Wialon great functions and features,850 types of devices supported, constant updates we are proud to offer our clients one of the best tracking systems in the world. As i write this Review One of Wialon Partner who has helped me a lot just said this " You are going to be the man to go to in Africa for fuel management solutions Steve John Grygorcewicz" Not forget Wolfgang Busch From Germany I owe you both a Safari Our country Kenya US president Fathers Home :) If you want to Start GPS tracking business, Gurtam is where you need to start with ( but not in my region as I've taken it over :) Contact me for any clarification Skype ID:SteveWangara

Review Source

Greysi N.  
Profesional de Proyectos de Investigación  
Automotive  
Used the software for: 6-12 months

### "Simply ... Wialon thought of everything"

January 6, 2019

5.0

A familiar line transport had Wialon like its tool for make monitoring of their cars. The information offered for the software was very important when an accident took place.

Pros

Wialon is a wonderful and very well thought tool for monitoring the status and ubication of your automobiles in a very complete way. Wialon gives you reports and makes possible take better decisions and analysis, even when an unexpected event had a place in the work routine. It has very good support and connection in real time.

Cons

I really haven't anything negative to say about this tool. I'm very satisfied.

Review Source

WB

Wolfgang B.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "there is no better Plattform for Integrators available"

November 30, 2016

5.0

We use Wialon since 2010 and still happy that we made this decission. As a consulting engineer i love the flexibility of the whole system. 24/7 support with short response times, a fantastic API, uptimes of 99,97% (my measurements) and a very very competitive price scheme is in my eyes unbeatable. For endusers the whole WEBGUI and the external apps (also for smartphones) are easy to use. We never need to do any trainings with end-customers. And with more than 1 Million units on their Software running they must made something right... (its the largest most used professional tracking plattform in the world)...

Pros

its so flexible that you can solve all custom individual needs without any external programming needs. Support is great.

Cons

no Cons

Review Source

HK

Hamed K.  
R&D Manager  
  
Used the software for:

### "It's the best, we believe!"

August 5, 2015

5.0

We have tried to find a software solution meet our customers needs since we start our business. we tested many different software and finally reached Wialon. In front of all Wialon's functions, integration with most tracking hardware in the world was our first reason to choose it, we offered our customers to use it and told them no need to change their tracking devices. Great 24/7 support was the next. In fact most things are described in it's strong documentation but if you face with a problem, Wialon support team will follow up it and during our cooperation we didn't experience a question takes more than 6 hours to answer and solve completely. Modular customisable structure of Wialon helped us to offer our costumers exact functions they need and they are happy because they only pay for functions they need, not more. After starting with Wialon, they surprised us with their updates. New functions and features were coming time to time and this is continued up to now. We find Wialon user-friendly and professional at the same based on our experience. We only describe basic elements of system for our new customers and they use it themselves, no need to train in details, users learn most things in their routine usages. also Wialon supports 43 languages and it's a key benefit. It's impossible to describe all Wialon advantages in detail in a short review, so suggest you all to request a trial account from Wialon and test it yourselves. It won't disappoint you, be sure!

Review Source

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