# Page 10 | Zonar  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zonar  the right Fleet Management solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126605/Ground-Traffic-Control/reviews

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Zonar

4.6 (358)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zonar

## Showing most helpful reviews

Showing 226-250 of 358 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sandy C.  
Office Manager  
  
Used the software for:

### "Excellent Customer Service"

December 22, 2014

4.0

My review is on your customer service rep, Melissa Fuentes. I have been working with Ms. Fuentes for over 5 years and every time I have contacted her via email or phone the experience has been excellent! She listens to my question or concern and has much patience with me. I am very happy to have a well rounded experienced customer service representing your company that is capable of handling many situations. Besides being very professional she is happy on the phone. She always ensures somehow that I have a smile on my face at the end of the conversation. Thank you and looking to many more years together.

Review Source

Response from Zonar Systems

February 5, 2015

We at GPSTrackIt value and appreciate the long term relationship with you Sandy. Putting a smile on our client's faces is something that is so meaningful to us. Thanks!

TB

Thomas B.  
Operations Manager  
Wholesale  
Used the software for: Less than 6 months

### "Team was great and assisted me in setting up and ordering my equipment and installation."

July 13, 2018

5.0

Already saving time and cost of labor and I've only had it a short while.

Pros

Driver location and accountability is well worth the monthly fee. Great way to keep them honest and be able to tell my customers how far a way a delivery is at all times.

Cons

I think it could be a little easier to use and more informative. When viewing the map it would be extremely beneficially if I could see how long a truck has been at a location or idle.

Review Source

DA

David A.  
  
  
Used the software for:

### "President "

September 6, 2016

4.0

Wasn't happy about paying $ 150.00 for a new tracker. Apparently it had water damage that we didn't notice. Called tech and told him what was happening with tracker and that is wasn't working. He told me that the way the lights were flashing he knew what was wrong and that he would send a new one asap. Then I sent old one in and they say water damage. Where it was located I don't understand how it could get water ..

Review Source

Response from Zonar Systems

September 19, 2016

Thanks for the feedback, David! We can recommend some solutions, like watertight cases, to prevent this problem in the future. We can also recommend some unit placement options that will protect devices from direct exposure to the elements (sun, heat, rain, moisture, etc.). Please feel free to get in touch with us anytime with this or any other concerns.

TF

Travis F.  
  
  
Used the software for:

### "Great Product with Great Support"

October 18, 2016

5.0

Fleet Manager is proving to be a a very valuable tool for our business. As we progress in learning and implementing Fleet Manager's features we are beginning to see a positive trend in record-keeping and overall equipment management. The customer support team is top notch with customers satisfaction being a primary focus. Tabitha and Michelle in the customer service and training department have both been there at the drop of a hat and have been very helpful. In the tech support department we have really enjoyed working with Andrew. You have a great team GPSTrackit! Thank you!

Review Source

Response from Zonar Systems

October 18, 2016

Thank you, Travis! So glad you're seeing some of the great benefits of your software--please let us know anytime if there's more we can do to help you get your ROI as fast as possible!

KM

Keith M.  
President  
  
Used the software for:

### "Recommend to anyone"

October 22, 2014

4.0

I am impressed with GPSTrackit. Had everyone's price beat and the software is pretty simple to use. The few questions I had were promptly answered. I had a slight (emphasis) issue with getting ahold of tech support during working hours once but the issue was resolved. Also, Michelle was very helpful and made me feel like I was her only account, which I am sure that I'm not. Outstanding so far! P.S. The iOS app is great too

Review Source

Response from Zonar Systems

December 19, 2014

We're glad your impressed with GPSTrackIt and your overall experience with us. We're also pleased to hear your issue was resolved with Tech Support. BTW - we did forward your comments to Tech Support as well. We appreciate your input and feedback.

MD

Michael D.  
Asset Protection Mgr.  
  
Used the software for:

### "Stay Alert Safety"

July 21, 2014

4.0

We have purchased 350 units over the past two years to monitor our work trucks as well as our serialized equipment that we rent. Pros- Good price for the units for the monthly service. We are very happy with the response time from our sales rep and customer service. They both are knowledgeable and courteous. Cons- Would like the maintenance feature to be more user friendly. Need the ability to do more than 3 GEO fences. Would like to be able to print a not reporting report.

Review Source

Response from Zonar Systems

July 30, 2014

Michael, Thank you very much for your positive feedback. As for your suggestions on the maintenance feature, geo fences and reporting, Michelle has put in enhancement requests to development.

JI

Joe I.  
GM  
  
Used the software for:

### "Easy to use, great reports. "

January 27, 2016

5.0

Pros

I do not use the program that much. We have several people who are on it all day. The most important thing that I used the GPSTRACKIT is when we had 2 trucks stolen. Both times I was on the GPSTRACKIT and had the police department, and highway patrol on the phone telling them where the truck was heading. Both times we were able to recover the truck and it's load with out any damages. One of the times there were a couple of arrests made.

Review Source

Response from Zonar Systems

February 1, 2016

GPS tracking at it's finest Joe! Happy to hear that both times all was recovered! Talk about ROI ;-)

LA

Lamar A.  
General Manager  
  
Used the software for:

### "Service has been quick and very easy to navigate through... great product!"

February 24, 2016

5.0

pros- has been the ease of use ... my staff has this product down to a simple science and are able to navigate through it with ease. pros- communicating with drivers through the software is smooth and easy. cons- takes some time for the the system to update I personally would like to have it update with us a little bit faster so the experience is closer to realtime.

Review Source

Response from Zonar Systems

February 26, 2016

Thank you so much for your feedback Lamar! We customize and tailor our software to fit the needs of our customers. We always appreciate our customers feedback and suggestions. We will definitely put that in as an enhancement request. Thank you for choosing GPSTrackIt as your service partner.

LG

Louis G.  
Book Keeper  
  
Used the software for:

### "GPS Trackit's the Best"

January 26, 2016

5.0

We had never used any type of tracking device before and were concerned with the complexity of the software and complications of the device installs. As it turned out it was all very simple to install and to use. The ability to have the vehicle history has become a valuable tool. We have saved money by being able to streamline our routes and save gas and wear and tear on our vehicles and have to security of knowing where they are at all times. It's AWESOME!

Review Source

Response from Zonar Systems

February 1, 2016

Thanks Louis! Good know that you felt the install was simple. We strive to make it that way. Yes, the route optimizer is a gas saver, time saver and even maintenance saver! We appreciate your feedback.

RF

Rocky F.  
Transportation Coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Amazing Grace"

June 17, 2016

5.0

My experience has been phenomenal. And the ladies training, Michelle Grace and Layla Velasquez are exceptional, show great patience, respect, and make you feel welcomed.

Pros

everything.. its easy to use and very functional

Cons

none

Review Source

Response from Zonar Systems

June 17, 2016

We love to hear that your experience was great with Michelle and Layla! We will let them know! And thank you for your 5 star review. We appreciate it. :)

RS

Roger S.  
Director of Operations  
  
Used the software for:

### "GPS Trackit Overview Training"

December 23, 2014

4.0

Dante did a GPS Trackit Overview Training gotomeeting with me to highlight some of the features we may not be utilizing as much as we could. It was very helpful. He helped set up some alerts and also how to optimize fuel usage with my fleet. The product has a lot of available data and I like that. Its a matter of me establishing how I plan to use the data.

Review Source

Response from Zonar Systems

February 5, 2015

Good to hear Roger, that our Support Team was able to give you pointers on how to maximize Fleet Manager's expense reducing features. With the proper alerts and using the reports available, saving on expenses and getting a truly great ROI is easy with Fleet Manager.

TG

Terry G.  
CEO  
  
Used the software for:

### "Quick setup easy to utilize."

March 18, 2016

4.0

Very easy to setup and use, works with my mobile devices allowing me 24/7 view of my equipment and driver activities. Allows us to give customers accurate information for arrival times. Has removed the frustration of dispatching roadside assistance providing exact locations. The system has allowed us to dispatch medical assistance to a non-responsive driver in a remote accident.

Review Source

Response from Zonar Systems

March 18, 2016

Terry, Thanks so very much for your review and comments. It's so rewarding to see how Fleet Manager truly helps businesses increase customer service, reduce stress and helps in critical situations. We appreciate you and all your company does.

GG

Glen G.  
  
  
Used the software for:

### "Tabitha Taylor"

October 18, 2016

5.0

I wanted to take a moment to express how amazing Tabitha Taylor has been as our account representative. She has been completely transparent and communicative through our entire purchasing and troubleshooting process. We were originally given Tabitha after a bad experience with another representative and Tabitha had completely taken the bad taste out of our mouth. We have really enjoyed speaking with Tabitha and working alongside her to troubleshoot the problems.

Review Source

Response from Zonar Systems

October 18, 2016

We're very glad to hear your experience has improved, Glen! Please let us know anytime if there's more we can do to ensure you get the most out of your product!

DK

Derek K.  
Network Engineer  
  
Used the software for:

### "Reliable, quick and affordable."

February 9, 2016

5.0

GPS TRACKIT is a great addition to our company. The system is very affordable and allowed us to start our company with a very manageable bottom line. The program allows us to easily and accurately monitor our patrol vehicles, as well as run custom reports with just a couple clicks of the mouse. We don't have much call for the support team, but when we do they are courteous, responsive and knowledgeable. We hope to keep GPS TRACKIT as partner for years to come

Review Source

Response from Zonar Systems

February 9, 2016

Derek, thanks for taking the time to give us your feedback and comments. We at GPSTrackIt look forward to working with you for many years to come as well.

GC

Gregory C.  
CSM  
  
Used the software for:

### "Provides everything our small non-profit needs."

February 22, 2016

5.0

The records remain in perpetuity. I can go back as far as I want and see where each truck was. I find it most useful to limit data to ignition on and off, so I know when they arrived and departed sites. Many ways to sort and analyze data, and to see events in real time. I can't imagine anything that is missing, and since I'm told they write their own software, I'm certain any suggestions would be met with a result soon after.

Review Source

Response from Zonar Systems

February 23, 2016

Gregory, Absolutely... having all records stay in history forever, is one of the biggest advantages in using our Fleet Management solution. We so appreciate your comments and feedback.

CM

Charlie M.  
  
  
Used the software for:

### "Great so far..."

July 18, 2014

4.0

...we are using the trailer tracking devices for 24 of our high value assets. We are very impressed with the ability of the devices to pick up their GPS coordinates, even within metal buildings. It would be nice if we could change the times we want the devices to report their locations, ourselves without having to submit a request to GPSTrackit. Hopefully that is something in the future enhancement pipeline. Customer service has been excellent!

Review Source

Response from Zonar Systems

July 30, 2014

Hi Charlie, thank you for your suggestion on the ability to change times. Steve here at GPSTrackIt, has placed a enhancement request into our development team.

JR

Jeff R.  
Branch Manager  
  
Used the software for:

### "Great Product for Our Growing Fleet"

March 8, 2016

5.0

This product fulfills all the needs of our growing business. The customer service is great and respond quickly to any technical issues. GPSTrackit is always working on enhancements to improve their product which is great. We have been with GPSTrackit for over 2 years and look forward to our business relationship growing for many years to come. Highly recommended!!!

Review Source

Response from Zonar Systems

March 8, 2016

Jeff, Thanks for your review. Much appreciated. You're right, we are always enhancing Fleet Manager with customer feedback and the latest technology. We are committed to being ahead and leading in the technology curve in Fleet Management.

KW

Karsen W.  
Operations Manager  
  
Used the software for:

### "Awesome Product!! Great Customer Service!!!"

February 3, 2015

5.0

Site is easy to use, and have helped with our scheduling tremendously. Up to date information is useful when we have to make any changes throughout the day. Historical data also helps in the event we need to look back and see what they have done. Michelle in Customer Service is awesome! All my questions were answered promptly and was informative with the product. Great job!!!!

Review Source

Response from Zonar Systems

February 4, 2015

Thanks Karsen! We appreciate your feedback. Yes up to date info and historical data, do make it easy for you to make changes on the fly and to review what drivers have done. Our clients love those features ;-)

MM

Mark M.  
Owner  
  
Used the software for:

### "Feedback on Michelle Grace"

December 18, 2014

5.0

I have worked with Michelle Grace from my first inquiries about your product. She readily has answered all of my questions and did a wonderful job of spending time to high level train me on the individual units. She is always upbeat and comes across as truly looking to be helpful. Michelle is exactly what every company should have as an interface with customers, pleasant, helpful and always available to answer questions.

Review Source

Response from Zonar Systems

February 5, 2015

Nice! Thanks Mark. Our Support Team aims to keep up on all aspects that our clients need to know when they call. Your a prefect example of that. Much appreciated Mark!

JM

Jennifer M.  
Office Manager  
  
Used the software for:

### "Fleet Manager is a MUST!"

April 26, 2016

5.0

The Fleet Manager program has quickly become a necessity to our company! We are a tow company, and ETA's are big in our industry. Being able to track and manage our trucks in a quick click allows us to give our customers up-to-date information ensuring that the job is being done in a timely, yet safe, manner. We can track speed, route information, mileage, whether they're using safe driving practices or not, and we can dispatch using the SMS feature. We can also use this service to track jobs done outside of business hours. I cannot imagine how we worked prior to using this service!

Review Source

JG

Jack G.  
President  
  
Used the software for:

### "GPS Track IT"

April 6, 2016

5.0

We are very happy with the overall experience in using the GPS Track It system which are installed in our company vehicles. It is extremely easy to navigate through the system. When we have an issue or question and reach out to customer service; they are so helpful and we do not wait on hold long to speak to a representative. Having the systems installed in the vehicles are a cost effective way for us to track hours for payroll purposes.

Review Source

Response from Zonar Systems

April 6, 2016

Thanks Jack for your review and comments. Yes, tracking hours for payroll is a great and cost effective feature/benefit of GPS tracking.

BD

Bonnie D.  
Treasurer  
  
Used the software for:

### "Good product"

March 1, 2016

3.0

We use units for IFTA reporting only...The gps units were easy to install...

Review Source

Response from Zonar Systems

March 4, 2016

Thanks Bonnie for your review. Customer Service will be following up with you so they can help with anything you need. Plus, to give you additional one on one training on the software to make sure you are utilizing all the features available to you. As well as answering any and all questions that you may have. 3/1/16 - Confirmed with Bonnie for additional training on 3/4/16. 3/4/16 - Bonnie, glad to hear the additional training went well. We are here for you whenever you need us.

GW

George W.  
Operations Manager  
Automotive  
Used the software for: 1-2 years

### "Very solid software and user interface"

June 21, 2016

5.0

The user interface is very intuitive. The staff was very helpful with setup. They even proactively call monthly to see if we have any questions.

Pros

Easy to use.

Cons

None.

Review Source

TP

Tom P.  
  
  
Used the software for:

### "GPS TrackIt delivers a great product"

February 15, 2016

5.0

GPS TrackIt provides a great product bundle that's easy to use and at a great price point. The Fleet Manager is fully featured and mature. It employs all of the latest features, such as polygons, geo-fences, flexible alerts, and the ability to set up a variety of user profiles and groups. They even have a mobile app that is easy to use and available at no extra cost. Everyone I have worked with has been responsive and courteous, and I would certainly not hesitate to recommend them to any of my clients.

Review Source

Response from Zonar Systems

February 16, 2016

Much appreciated Tom! Thanks for your comments.

MC

Michael C.  
VP Of Finance  
Import and Export  
Used the software for: 6-12 months

### "VP of Finance"

September 6, 2016

3.0

Celeste Bermudez has been great at follow-up and she is helping up upgrade all our devices. Much of this has not happened yet so it is hard to rate of ease of use, functionality or overall quality. Rate her above average in her follow-up and ability to communicate.

Pros

Pending receiving new upgrade units.

Cons

Pending receiving new upgraded units.

Review Source

Response from Zonar Systems

September 13, 2016

Thanks for the review, Michael! We hope you'll be pleased with the upgrade. Please let us know if there's anything we can do to help further!

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