# Page 11 | Zonar  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zonar  the right Fleet Management solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126605/Ground-Traffic-Control/reviews

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Zonar

4.6 (358)

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Last updated March 13th, 2026

# Page 11 - Reviews of Zonar

## Showing most helpful reviews

Showing 251-275 of 358 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Reid A.  
  
  
Used the software for:

### "Outstanding product with the support to match!"

October 11, 2016

5.0

These products have really helped to improve our fleet management, giving us outstanding insight as to how our vehicles are used. They've also helped in a huge way to improve our communications with customers in regards to where our technicians are. Any time we've had an issue (which has been rare), the support team has been there for us. Couldn't be happier!

Review Source

Response from Zonar Systems

October 18, 2016

Hi Reid--thanks for the great feedback! We're always here to offer support. We want to make sure you're absolutely satisfied and have the best experience possible with our product!

PK

Patrick K.  
General Manager  
  
Used the software for:

### "Have Been Using It for Years"

March 28, 2016

5.0

We have been a Global Tracking Communications customer for over 6 years and I originally chose them as our fleet management partner because of the superiority of their online platform compared to the four other providers I demo'ed as well as because of its overall ease of use. We have since outfitted over 80 of our fleet vehicles with their hardware and we wouldn't operate a fleet vehicle without one.

Review Source

Response from Zonar Systems

March 28, 2016

Patrick, Thanks so much for taking the time to give us your comments and feedback. We appreciate and value your business very much.

RR

Rick R.  
Beekeeper/GPS Tech  
  
Used the software for:

### "The experience so far has been great. I am still learning all of the functions,but it is good."

January 29, 2016

5.0

The pros of the product are that it is easy to monitor vehicle now. We only have it in one vehicle,but we are planning to put the product in all of our over the road vehicles. The cons,not for me,are that no one wants to drive the vehicles anymore. I am still learning about all of the functions of the product, but in time will learn all the functions and will be able to do more with the product. Thank you for the help and the tutoring on the product.

Review Source

Response from Zonar Systems

February 1, 2016

Hey Rick, give us a shout anytime you want more training. We are here for you.

CD

Consuelo D.  
Starter Interrupt Analyst  
  
Used the software for:

### "UAI review of GPStrackit"

December 17, 2014

4.0

Customer service is great. Always willing to assist in anyway they can. I like that the product is very user friendly. Not sure why I'm not able to see a satellite view or aerial view of the map. I think the airtime purchase should also include the credits to locate.

Review Source

Response from Zonar Systems

December 18, 2014

Thanks for your feedback and comments Consuelo. On the APU site (which is your unit) you can click on the "Google Maps" link inside the "Location Bubble." As for the credits to locate Michelle will reach out to you for further clarification. Thanks!

FJ

Ferline J.  
Technical Engeneer  
  
Used the software for:

### "Phone Assistance"

February 2, 2016

5.0

I use the App on my phone daily without any problems. My weekly reports are detailed and help with balancing department budgets. Knowing where our driver is at all times ensures his safety as we do not attempt to contact him until he is stopped on a landmark. Customer service (Michelle Grace) has always been very helpful from setting up the hardware in the truck to fine tuning and personalizing the reports.

Review Source

Response from Zonar Systems

February 2, 2016

Great to hear Ferline! Thanks so much for your feedback. You really do have your Driver's safety in mind... Nice!

CC

Corbin C.  
  
  
Used the software for:

### "Fleet Manager is incredible! "

November 22, 2016

5.0

Our company has been using Fleet Manager for a few years now. Having a fleet of vehicles on the roads everyday, this program has been a huge help for both managing vehicles and crews out on the job. The functions make it EASY to see vehicles in motion or parked, driving speeds, monitor reckless driving habits, or unscheduled stops. These tools are a must have for any business with vehicles on the roads.

Review Source

Response from Zonar Systems

November 23, 2016

Thanks so much for the feedback, Corbin! We're glad to hear how well our solution has worked for your business!

MM

Mark M.  
technition  
  
Used the software for:

### "gps review"

February 3, 2015

4.0

when initially tested I was not impressed, but after a few phone calls with your service department and Melissa Fuentes we confirmed the problem was not with the units. The problem was with overhead power lines which surround our complex, while the units do not work well in our complex, they work well in all the surrounding areas.

Review Source

Response from Zonar Systems

February 4, 2015

Hi Mark. Thanks for reaching out and calling. We are glad that we were able to give you the "locate on demand" feature to alleviate your overhead power line situation.

JR

Jeramie R.  
project coordinator  
  
Used the software for:

### "Easy to use and explore. Customer service is very knowledgeable and helpful with software."

February 11, 2016

4.0

Real time tracking is very helpful to our organization and also being to able to locate vehicles if there's an incident of some sort. The reports are great although we underutilize them. Mapping system is great. Every customer service rep I've spoke with has been polite professional and easy to work with.

Review Source

Response from Zonar Systems

February 11, 2016

Thanks for your review Jeramie. We're glad to hear how helpful real-time tracking is for you. Your right, the reports are great ;-) Our Customer Service department appreciates your kind words.

TD

Troy D.  
  
  
Used the software for:

### "Customer Service"

October 28, 2016

5.0

I had a data issue with the site retaining deleted information. I contacted Michelle Grace and she addressed my concerns, gave me an expected timeline when my issue would be resolved by the IT team and kept me informed of progress. She was friendly, cordial and professional, truly a pleasure to work with. Will continue to engage her with any issues that may arise as I know she will get the job done.

Review Source

Response from Zonar Systems

November 2, 2016

We're glad the issue was resolved quickly and to your satisfaction. Thanks for the review, Troy!

DW

Dana W.  
Secretary/Treasurer  
  
Used the software for:

### "I use the software to track technicians. It has been extremely easy to use."

April 14, 2016

5.0

Easy to see when they start their day as the vehicle go home with the techs. I can also keep track of the mileage so it's easy to make sure we are charging enough miles on a job. The reports are easy to use and the variety of reports makes my job much easier. Keeping up with the service on the vehicles is much easier now.

Review Source

Response from Zonar Systems

April 15, 2016

Thanks Dana for your review and comments. We are glad to hear how much easier GPSTrackIt makes it for you. As well as making sure you charge the right amount of miles.

RL

Rob L.  
Executive Assistant  
  
Used the software for:

### "Customer Service"

January 9, 2015

5.0

Customer service is outstanding, every time I call I get the answers or solutions I need by the time I hang up. I usually deal with Melissa who always responds in a very timely manner, is courteous, knowledgeable and always professional. I know that any issue I have with a GPSTrackit product or service, Melissa will always find a way to get me a solution.

Review Source

Response from Zonar Systems

February 4, 2015

Your feedback is very important to us Rob. Thanks! Our Customer Service team strives to give an exceptional experience on every call.

RW

Raymond W.  
Vice President  
  
Used the software for:

### "Happy with GPS Trackit"

February 12, 2016

4.0

GPS Track It allows us to see where are trucks are at any given time this really helps are dispatch dept. give customers and ETA on when are truck(s) will arrive at there location. Not having to call are drivers to find out there location has really helped us save time and money by becoming more efficient.

Review Source

Response from Zonar Systems

February 15, 2016

Thanks Raymond for your review! It's great to hear how much GPSTrackIt is helping your business save time and money with fleet tracking, customer service and driver communication.

SD

Sean D.  
Ops Manager  
  
Used the software for:

### "A&L Auto Recyclers GPS Trackit"

February 18, 2015

5.0

Very friendly and personable training. Training was directed towards our company needs/requirements. Very thorough review that also touched on all facets of the system. I felt it was great to be trained on an active customer's account. This example gave all the visuals to go along with the explanations of the systems capabilities. The only con was that this training had to be done via the web but this is the only way to do it with the distance. Overall excellent training review.

Review Source

SK

Sara K.  
Director  
  
Used the software for:

### "Easy Startup"

January 29, 2016

4.0

We really like how easy and intuitive the product is. We had our trucks tracked in record time, helped us determine when abnormal things happened. Easy to trace routes and determine time lines for future routes. Customer Service has been great explaining and updating firmware in a timely manner, as needed. Looking forward to exploring more of the reporting features.

Review Source

Response from Zonar Systems

February 1, 2016

Thanks for the feedback Sara. Let us know when we can help you with discovering future reporting features.

KF

Kristen F.  
Accounts Manager  
  
Used the software for:

### "Great Investment for Our Company"

February 5, 2016

5.0

From the very beginning, both the software and customer service have been great. The installation of the units were done to specifications and the units have been running without problems. We have been able to cut costs with our company insurance because of the GPS units and we have a better handle on time management when it comes to our installers. Overall, we have been very pleased with everything.

Review Source

Response from Zonar Systems

February 5, 2016

Kristen, Thanks for the terrific feedback! We really appreciate it.

JT

Joel T.  
Manager  
  
Used the software for:

### "Love it"

February 3, 2015

5.0

Does great job. Last month we had a vehicle stolen off job and we called SAPD within about 5 minutes and relayed info by phone step by step turns as they were driving for about a 30 minute length of time and they caught the person. And we got our Van back with all materials inside.

Review Source

Response from Zonar Systems

February 4, 2015

That is awesome Joel! Glad to hear you recovered your over $20,000 worth of vehicle, equipment and supplies. This is one of the main reasons why GPS tracking for businesses is so critical.

CL

Christina L.  
  
  
Used the software for:

### "Easy to Use and Great Customer Service"

February 4, 2016

5.0

Fleet manager makes it easy for us to see where are drivers are at all times. We are a small company with only a few units but definitely helps us give accurate delivery timeframes to our clients by knowing where everyone is at all times. Great customer service from their office personnel and IT department as well! Great for small companies and I'm sure it would benefit larger companies as well!

Review Source

Response from Zonar Systems

February 4, 2016

Thanks Christina. We truly appreciate your review and comments.

JO

Justin O.  
Coordinator  
  
Used the software for:

### "Great Product, Easy to Use and Super Customer Service"

July 18, 2014

5.0

We have been using GPSTRACKIT now for quite awhile and we find the product user friendly, it easily gives us the information we need when we need it. Dealing with the staff is quick, easy and painless. Michelle Grace is a pleasure to deal with and has helped me out with super quick turnarounds for orders and is great following up with us and checking on our needs. We would highly recommend this product to anyone looking to keep track of their Fleet .

Review Source

AJ

Ann J.  
  
  
Used the software for:

### "Easy to use"

October 26, 2016

4.0

The program is very easy to use. We are happy with the mobile app. I haven't had to contact customer service much but any time I do reach out to them everyone is always super polite and helpful. The only thing I would like to see added is a way for me to log onto the app and see a reading of all of our vehicles fuel gauges.

Review Source

Response from Zonar Systems

November 2, 2016

We appreciate the feedback, Ann! We'll pass your suggestion on to our development team and your Fleet Advisor will be in touch soon!

JS

Jose S.  
mgr  
  
Used the software for:

### "Fleet manager webminar training"

February 6, 2015

5.0

Dante and Erika did a great job in setting up the time and webminar. Very professional and attentive to my questions and needs. I am new at this business but so far I see the potential of using this service to my advantage and peace of mind. Dante is very knowledgeable with the tool, and answered all my questions. I am very pleased with the training. As I get to use the tool more, I will provide feedback or questions when required. Thanks,

Review Source

PM

Peter M.  
Manager  
  
Used the software for:

### "Efficient and Reliable "

April 25, 2016

5.0

First off we our Customer Service Rep, Celeste Bermudez makes that experience wonderfully easy she is quick and responsive. We are upgrading our units to from 2G to 3G due to all the information she gave us. We love the the ease of ordering new units and having them arrive quickly.

Review Source

Response from Zonar Systems

April 25, 2016

Thanks Peter for taking the time to give us your review and comments. Plus, thanks for the mention of Celeste, we let her know how happy you are with her customer service!

KR

Kristian R.  
office manager  
Construction  
Used the software for: I used a free trial

### "Not the best option for me"

October 3, 2018

3.0

Unfortunately this software was not as in-depth as the software I ended up purchasing for my company, would be better with a smaller vehicle fleet.

Pros

I liked the simplicity, very user friendly.

Cons

When i compared to other similar software, i found another program to be more fitting to my needs.

Review Source

Response from Zonar Systems

January 21, 2019

Thank you for your review, Kristian! We appreciate your feedback and apologize that we couldn't fit your business's needs.

LD

Laurent D.  
Director of Operations  
  
Used the software for:

### "Awesome Customer Service"

January 21, 2015

5.0

Very happy with our overall experience with GPSTrackIt! The mobile app is easy to use and very helpful in tracking our fleet while not in the office. Customer service has been amazing and our Customer Service Specialist, Melissa, has been very accommodating.

Review Source

Response from Zonar Systems

February 4, 2015

Glad to hear our Customer Service has been amazing for you Laurent. They are truly world-class. Yes, our mobile app makes it super convenient and easy to track fleets when not in the office.

ST

Sue T.  
Office Mgr  
  
Used the software for:

### "Michele Grace"

July 18, 2014

3.0

She has been extremely helpful and she is a great customer service rep. I have hot under the collar more than once about defective units but she has always taken time with us and got us to exactly where we needed to go and I didn't have to repeat the problem a hundred times. She is very responsive and a pleasure to talk with. Give her a raise - she's a keeper - just FYI I ran a service center with 28 reps so I know a keeper when I hear one!

Review Source

NJ

Nikki J.  
  
  
Used the software for:

### "Great Customer Service"

May 2, 2016

5.0

I have received great customer service from everyone at GPSTrackit. We had an issue with one of our GPS units and I had immediate support from a couple of people. They worked with me until it was resolved. I've been very impressed with everyone from sales to training to tech support.

Review Source

Response from Zonar Systems

May 2, 2016

Thanks Nikki...It's great to hear that you had such a wonderful experience with us. We look forward to continue being there for you when ever you need GPSTrackIt.

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