# Page 12 | Zonar  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Zonar  the right Fleet Management solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126605/Ground-Traffic-Control/reviews

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Zonar

4.6 (358)

[View alternatives](https://www.capterra.com/p/126605/Ground-Traffic-Control/alternatives/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Zonar

## Showing most helpful reviews

Showing 276-300 of 358 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TL

Tobin L.  
AVP Material Damage  
  
Used the software for:

### "Michelle Grace review"

February 18, 2015

5.0

Just wanted to drop a quick note about Michelle Grace. She has done a wonderful job with training us on the product, setting up subscription reporting, assisting with new ideas and troubleshooting alerts. Michelle does a wonderful job representing GPS Track It and makes this new process much easier with her knowledge, understanding, and her ability to find out exactly what the client is really needing and looking to accomplish.

Review Source

PV

Philip V.  
Controller  
  
Used the software for:

### "Been great so far"

February 3, 2016

5.0

Vendor provides excellent customer service, the product is versatile and easily dialed in.

Review Source

Response from Zonar Systems

February 4, 2016

Glad to hear Philip! Thanks for your feedback. We're here whenever you need us!

J"D

John "JD" D.  
Safety Coordinator  
  
Used the software for:

### "Wonderful Customer Service :)"

May 18, 2016

5.0

I would like to commend Tabitha Taylor in your customer service department. At 3:10 EST today I made a request to talk to someone for a part for one of our units. Several minutes later my phone rang and Tabitha had me talking to a tech person. By 4:16 EST my order was processed. My sincerest thanks to Tabitha and your organization.

Review Source

Response from Zonar Systems

June 2, 2016

Great to hear John! Our customer service is world class and is glad to help!

jA

jomaira A.  
dispatch  
  
Used the software for:

### "happy with the outcome"

February 26, 2016

4.0

we tried to get a hold of the installer and he wouldn't call us back. Araceli was very helpful by returning our call and giving us a location to send our unit. saved us a lot of time.

Review Source

Response from Zonar Systems

February 26, 2016

Nice Jomaira! We are so glad Customer Service was able to help you. Saving our customers time and making things easier is what they are here for. Don't hesitate to call back for anything... big or small. We are here for you.

SN

Scott N.  
Operations Manager  
  
Used the software for:

### "Saved Time and Money"

March 7, 2016

4.0

After joining the Global Conductor Construction Team, I needed a way to track my Vehicles and Crew Members. After giving GPSTrackit an opportunity, I was thoroughly pleased with the amount of money and time we have saved. At any time I can track my employees/vehicle. Very easy to install and manage.

Review Source

Response from Zonar Systems

March 7, 2016

Scott, thanks for your review and comments. Saving our clients time and money is our biggest priority.

MM

Mike M.  
CEO  
  
Used the software for:

### "GPSTRACKIT is FANTASTIC!"

June 18, 2014

5.0

Since we have switched to GPSTRACKIT we have reduced costly accidents, increased productivity due to proper routing, reduced maintenance fees due to tracking truck maintenance and most importantly, it shows our employee's we care about their safety and future. With 100 vehicles on the road each day GPSTRACKIT gives me the ability to monitor any truck at any time and that is called "Peace of Mind".

Review Source

JP

Josh P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "J&J Poultry "

August 8, 2018

5.0

Pros

Very easy to use compared to Fleetmatics

Cons

Nothing so far. I havnt fully implemented every feature but so far so good.

Review Source

JG

Jamee G.  
Member  
  
Used the software for:

### "Customer service"

December 12, 2014

5.0

I needed to order more units and a power harness. I was quickly attended to by a lovely woman, named Michelle Grace. I can not really say that there were any con's, for it was a rather easy process of identifying what I needed and the prompt responses as to how to pay for and recieve the end product. Thank you Michelle and GPSTRACKIT.

Review Source

Response from Zonar Systems

December 18, 2014

Thank you Jamee. Glad to hear we made the process easy for you.

JB

Joni B.  
Dispatch  
  
Used the software for:

### "I only have one truck, but I love the tracking ability I have."

March 9, 2016

5.0

It has been easy to add locations to the map and see how long my truck waits at each location. Also when a customer wants to know how long the driver will be I can view how close he is to his destination. Love it

Review Source

Response from Zonar Systems

March 9, 2016

Thanks Joni for taking the time to give us your review. Vehicle location and your customer's satisfaction are two of the biggest benefits of Fleet Manager. We appreciate your comments.

TH

Tammi H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great Customer Support"

October 10, 2016

5.0

Celeste Bermudez was great during the transaction and appreciate her time and effort. She was very professional and knowledgeable. Thanks!

Review Source

BY

Brian Y.  
president  
  
Used the software for:

### "Good. More than enough info"

October 7, 2015

4.0

I have to reset the units occasionally

Review Source

Response from Zonar Systems

October 12, 2015

Thanks for your feedback and review Brian. In answer to your comment, "I have to reset the units occasionally"... To improve overall reliability our Tech Support department has gone through all of your devices and ensured all unit scripting is up to date. In addition, our Customer Service department is trying to contact you to further assist you.

JD

James D.  
Field Support Services Manager  
  
Used the software for:

### "Great System"

February 8, 2016

5.0

Ease of use, multiple users with different logins and permissions. We use it to monitor our staff in 3 regions and use 3 maps/web pages and this allows us to zoom down to each region. The system sends us alerts when our vehicles are in the area of a boarder crossing as well as speeding and harsh driving reports.

Review Source

Response from Zonar Systems

February 8, 2016

Nice James! We're glad we can be so much of a help in your business!

ST

San T.  
Owner  
  
Used the software for:

### "Awesome software"

April 22, 2016

5.0

Better than the software is the customer service. I have called in several times and each time, every team member has more than exceeded my expectations with their knowledge and ability to resolve my issues. They are warm and friendly and are based in the US.

Review Source

Response from Zonar Systems

April 25, 2016

Thanks San for your review and comments. We're glad to hear how helpful and knowledgeable our customer service team is!

TD

Tim D.  
Assistant Vice President  
  
Used the software for:

### "Many tools available to manage a fleet of 200+ vehicles. Easy to use and easy to learn new features"

June 2, 2016

5.0

The software use is quite intuitive. There are online video demos that are of great help as well for first time users. With tools supporting operations as well as safety and regulatory reporting system supports business needs well.

Review Source

Response from Zonar Systems

June 2, 2016

Thanks for the review! Glad to hear that the software has been easy to use and that you have taken advantage of the wonderful online support tools.

RS

Russ S.  
Warehouse Manager  
  
Used the software for:

### "Great Product and Service"

December 22, 2014

5.0

The web portal is very easy to use either on the PC or the mobile app. It helps me to manage my drivers times while on route. I have had zero issues with the device(s). Very reliable and durable.

Review Source

Response from Zonar Systems

February 5, 2015

Thanks Russ! Managing drivers while on route is one of the biggest advantages to having a GPS tracking solution. The ability to do it via our mobile app makes it so simple and easy.

JR

Jacob R.  
Customer Service Lead  
  
Used the software for:

### "Software is easy to manage and Customer Service is proactive"

April 28, 2016

5.0

The online manager software is intuitive, easily understandable, and manageable. Customer Service has contacted me a few times to make sure the system is running perfectly and every time we need to troubleshoot, they are quick to respond to requests.

Review Source

Response from Zonar Systems

April 28, 2016

Thanks for the 5 star review Jacob. We believe being pro-active with our customers is key to our world-class customer service.

JH

Jason H.  
Vehicle and Equipment Maintenance Manager  
  
Used the software for:

### "Great product and service"

July 21, 2014

4.0

I would like to thank Alex for all his efforsts to assist us in upgrading our fleet with GPS and the key fobs for drivers logs. At first the fobs were confusing since our account was not originally setup for them, but Alex and tech support helped get it figured out very quickly. Only one GPS unit has had issues and your warranty department made the exchange fast and easy.

Review Source

JM

JEANETTE M.  
OFFICE MANAGER  
  
Used the software for:

### "MAINLY USE FOR TRACKING TIME ON TECH TRAVEL AND SITES TO COMPAIR TO TIMECARDS"

April 4, 2016

4.0

Our experience is good overall. We do not use the software up to its potential. But for what we use it for , it is great.

Review Source

Response from Zonar Systems

April 6, 2016

Jeanette, Thanks for your review... We will have our Customer Service team give you a call so you can discover all the other features and benefits you have at your fingertips. Update: Customer service will reach out to you today or tomorrow.

NF

Nichole F.  
Operations  
  
Used the software for:

### "Fleet Manager"

February 8, 2016

5.0

Everything is working perfectly. I like all of the alert options. It is nice to see what my drivers are doing and where they are going..... etc etc....

Review Source

Response from Zonar Systems

February 9, 2016

Thanks Nichole for your feedback! Yes the alert options make it easy to stay informed at all times. Plus, knowing where your drivers are at all times makes it very efficient to be able to route them where needed.

CB

Christi B.  
Managing Partner  
  
Used the software for:

### "GPS"

April 19, 2016

5.0

We've used GPS Track-It since we started our company in 2010. We've rarely had issues, but when we have, regardless of the department, they have been really good to work with and have solved our issues with patience and ease.

Review Source

Response from Zonar Systems

April 19, 2016

Thanks Christi! We're glad to hear that GPSTrackIt has been a part of your company for 6 years. We appreciate and value your business.

TH

Tony H.  
Fleet Manager  
Government Administration  
Used the software for: 1-2 years

### "Greenlee County"

June 13, 2016

4.0

We use the gps units for tracking purposes only. We do not have any complaints in this department. They are easy to install and the staff is very helpful when activating. When a unit has a problem, customer service is always there to help. Very friendly staff.

Pros

Ease of installation and friendly staff.

Cons

None

Review Source

Response from Zonar Systems

August 16, 2016

Good to hear everything is working well Tony!

RF

Randy F.  
Asset manager  
  
Used the software for:

### "the software gives us data we have been looking for and allows us reporting capability we need"

May 16, 2016

4.0

we have installed these units in over 70 vehicles and are adding more. it gives real time info for scheduling and location.we also use it as a tool for asset utilization. Only down side is sometimes info gets a little late as if more data is being sent then can be retrieved .

Review Source

Response from Zonar Systems

June 2, 2016

Thank you Randy for the review. We appreciate you choosing us to manage your fleet.

MS

Monica S.  
Director Of Operations  
  
Used the software for:

### "New users are happy to get started"

May 13, 2016

5.0

It is very apparent that customer service is a big deal . I had a defective unit and they were very helpful and responsive! Everyone I have interacted with has been very pleasant and ready to assist

Review Source

Response from Zonar Systems

May 18, 2016

Monica, thank you for the review! We are glad that your issue got resolved quickly and enjoyed your experience with our wonderful customer service team.

KJ

Karl J.  
President  
  
Used the software for:

### "Lijai V."

June 1, 2016

5.0

Lijia was great to work with. Her positive attitude and patience is unheard of in today's world. Her customer service is excellent! We have other fleet vehicles we will be adding and the main reason we are going to call you guys is Lijia@ She is awesome!!!

Review Source

Response from Zonar Systems

June 2, 2016

Thanks for the review Karl. We will let Lijia know that you appreciated her help!

BF

Brady F.  
Business Development Manager  
  
Used the software for:

### "User Friendly"

April 28, 2016

5.0

Lijia's Customer service and training was excellent! She certainly filled in the gaps for me to take our experience with TrackIt to the next level!!

Review Source

Response from Zonar Systems

April 29, 2016

Thanks for your review and comments Brady. We're glad to hear how excellent your training went. Customer service will be following up with you to see if you have any additional questions.

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