# Page 8 | Zonar  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zonar  the right Fleet Management solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126605/Ground-Traffic-Control/reviews

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Zonar

4.6 (358)

[View alternatives](https://www.capterra.com/p/126605/Ground-Traffic-Control/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zonar

## Showing most helpful reviews

Showing 176-200 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jesse M.  
  
  
Used the software for:

### "Plenty of room for improvement"

July 22, 2014

2.0

I have been in charge of the fleet for our company for a little over a year. In the time I've used GPSTrackit, I have been upset by the functionality and lack of improvements. I've made a few complaints/suggestions about the mobile app, but it still operates in same, disappointing way it did the day I downloaded it over a year ago. The web page isn't much better than the app. Customer service has been the one thing I don't have much to complain about. Every time I have a question or need to make an order, it is easy and convenient. The technical service department seems more prepared to assist in diagnosing problems than they were 6-8 months ago. I'm not sure what made my company decide to use your product; that decision was made before I started working here. I have explored other options for our tracking needs. The start up costs with a new product would be high for a fleet our size, but it might be worth it if we can get something that works better. I hope we begin to see some improvements.

Review Source

Response from Zonar Systems

July 30, 2014

Hey Jesse, Thank you so much for your feedback. I am glad to hear that our customer service team was able to meet your needs! A representative will be contacting you shortly to address your complaints and create enhancement tickets for your suggestions. Hi Jesse, Melissa sent you an email today, requesting your suggestions and enhancements, so that we can submit enhancement requests to our development team. We look forward to your email reply. Thank you for your valuable feedback.

BB

BOB B.  
OPERATIONS MANAGER  
Import and Export  
Used the software for: 2+ years

### "great product"

June 13, 2016

5.0

awesome product really helps us stay on top of our fleet helps with routing and tracking our drivers and trucks as well as maintenance.

Pros

tracking routes,oil changes and all other time sensetive issues

Cons

none at this time

Review Source

Response from Zonar Systems

June 13, 2016

Bob, thank you for the review! We love that you are really utilizing the different features this software offers to help stay on top of your fleet.

VR

Verified Reviewer  
Heavy Equipment Mechanic  
Oil & Energy  
Used the software for: Less than 6 months

### "GPS Tracking "

August 26, 2018

4.0

Wish I was more proficient in using the software

Pros

Easy to use except for the vehicle/gps coding

Cons

I currently having nothing to add to this category.

Review Source

Response from Zonar Systems

August 28, 2018

Thank you for taking the time to leave a review! We¿re thrilled to hear you¿re satisfied with your Fleet Manager experience so far. You mentioned wanting to improve your proficiency¿feel free to reach out to us anytime with whatever questions you have! We want to make sure you get the most out of your software!

JM

Jote M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "JSM Trans "

December 28, 2021

5.0

Pros

It’s very easy to use. Information is at my fingertips. The tutorial if very helpful as well.

Cons

I would say the tablet isn’t always easy to use. It malfunctions from time to time

Review Source

OL

Olivia L.  
Accounting  
Import and Export  
Used the software for: 2+ years

### "No complaints"

June 17, 2016

4.0

Staff is very helpful and they always find a way to help us and work with our needs.

Pros

easy tracking and history look up.

Cons

relapse time.

Review Source

Response from Zonar Systems

June 17, 2016

Thanks for the review Lara. Our main goal is help save you time, money, and stress. :) And we will have someone from customer service contacting you shortly to see what we can do about that relapse time.

MP

Mike P.  
IT Specialist  
  
Used the software for: 6-12 months

### "Great software with a lot of options no matter your fleet size"

February 15, 2018

5.0

Pros

The setup was nice and easy from the start. The user interface is easy to read and navigate. The different options, even though we do not use them all, are great for future use. The different reports are great for our business. Saves a lot of time at the end of the week.

Cons

Price was a bit high but you get what you pay for. A bit more customized options would be nice to add in your own fields as well.

Review Source

JD

Juan D.  
Plant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Lijia Velazques"

August 4, 2016

4.0

Great follow up by Lijia Velazques on providing the support needed. She was very thorough explaining the information required as well some of the other functions the system can offer and we could use in our operation.

Pros

It's pretyy complete end versatile. Can generate report.

Cons

Not much in regards to Cons., unfortunately not

Review Source

Response from Zonar Systems

August 4, 2016

Thanks Juan, we appreciate the compliments. :) And feel free to call for more information on the product. We'd love to help you get the most out of your device.

JD

Jamie D.  
Manager  
Automotive  
Used the software for: 2+ years

### "Gps is a must"

December 15, 2016

5.0

Managing a lot of trucks and drivers is a big job. GPStrackit makes it easier to trust and verify. It is good software for the management of trucks and drivers.

Pros

Easy, accurate

Cons

I always wish everything were less expensive.

Review Source

Response from Zonar Systems

December 28, 2016

Thanks for your feedback, Jamie! We're glad to have you as a customer :)

JT

John T.  
CFO  
Construction  
Used the software for: 2+ years

### "Great fleet GPS service"

October 31, 2016

5.0

We have been using Fleet Manager for years. The Product works well and is accurate and easy to use. The support is top-notch and they resolve any issues quickly and thoroughly. Highly recommend their services.

Review Source

Response from Zonar Systems

November 2, 2016

That's great to hear, John! Thanks for the recommendation!

DH

Domarius H.  
Shipping Manager  
Construction  
Used the software for: 2+ years

### "Melissa Jo is awesome!!!"

August 5, 2016

5.0

Melissa Jo was very helpful and quickly responded to any and all questions and request. She has a nice upbeat, can do attitude. A pleasure to work with.

Pros

It's easy to use.

Cons

I have no complaints.

Review Source

Response from Zonar Systems

August 22, 2016

So good to hear Domarius! Hope you continue to enjoy your product.

CK

Craig K.  
Project Manager, Estimator, Purchasing  
Construction  
Used the software for: 6-12 months

### "Inexpensive peace-of-mind"

January 27, 2023

5.0

Pros

I only use this in case of machine theft. But playing around with the software I can see that it would be very useful to those wanting to track pretty much any and everything regarding their equipment and operators.

Cons

It's very difficult (near impossible) to find a location on equipment where the device can connect without being obvious. And it says "GPS" right on the front; pretty hard to track your equipment when thieves remove the tracker. That said, it does have a sensor that will alert you if the tracker is removed (but I believe it has be in daylight).

Reason for choosing Zonar

It's fairly simple and inexpensive.

Review Source

Response from Zonar Systems

March 1, 2023

Hi Craig, Thank you for the great review of GPS Trackit. We really appreciate the feedback. Regarding the easily distinguishable equipment, we have passed along your recommendation to our product team. We also recommend a cover that allows you to conceal the tracking device. Thanks again, GPS Trackit Customer Service

KS

Kara S.  
Owner  
Farming  
Used the software for: Less than 6 months

### "Worst company ever!!!"

June 9, 2021

1.0

This company is a joke! Their customer service is awful! They lied and did not follow threw with what they said and now I have an outstanding bill when I never used any of their equipment!!! False advertising and false information!!!

Pros

Nothing! They sold something I could not use and now are trying to charge me for it when I was told to throw it away. Again false information!!!

Cons

Everything! They told me to do one thing and now is saying it was not the right information. Then say they will call me back with a resolution and still have not received a call! Would not recommend to my worst enemy.

Review Source

Response from Zonar Systems

June 11, 2021

Kara, thank you for the feedback. We pride ourselves at GPS Trackit to understand and respond to each customer's needs, and we sincerely apologize that you felt we did not do that for you. We will review with our team, and use this to continue to help grow and improve our product and processes.

KG

Ken G.  
VP of Operations  
Construction  
Used the software for: Less than 6 months

### "All in the name"

November 3, 2022

5.0

Overall it has been great for what we use it for.

Pros

We use the GPS system to track our teams’ locations. It has been extremely accurate and helpful.

Cons

There are a few glitches at times at startup and when you attempt to look at things in the past.

Review Source

Response from Zonar Systems

March 7, 2023

Hi Ken, we really appreciate your great review of GPS Trackit. Thank you! We'd love to know more about the startup items you mentioned. Please reach out to us so we can troubleshoot and resolve this issue. customerservice@gpstrackit.net | (866) 320-5810 Best, GPS Trackit Customer Service

DK

Derek K.  
Directory of IT  
Security and Investigations  
Used the software for: 2+ years

### "GPS Trackit"

October 18, 2016

5.0

I absolutely love this program. We have used several programs in the past for our patrol drivers, and GPS Trackit really shines. Our Customer Services representative really goes above and beyond to make sure we are quickly taken care of.

Review Source

AM

Aaron M.  
Administrator  
  
Used the software for: Less than 6 months

### "Great product and great customer service"

June 19, 2016

5.0

I was referred to GPSTrackit.com by our business rep at T-Mobile. He assured me that this was a reliable company to use for our vehicle fleet management. On the occasion that I have reached out to technical support or customer service for a question or an issue, I have found them to be very attentive and responsive to my concerns or questions. My most recent contact with the customer service team connected me with Tabitha T, who very professionally handled my call and was able to adjust my unit reporting intervals, per my request.

Pros

They offer free one-on-one training of the software and features, and the user interface is very simple and easy to use. All the people who I have been in contact with at this company have been extremely friendly and helpful. A pleasure to work with!

Cons

Not too much to dislike!

Review Source

Response from Zonar Systems

June 20, 2016

Awesome review Aaron! We love receiving reviews about our customer service team. And are glad to know that the one-on-one trainings and user interface were simple and easy to use. :)

JS

Johnathan S.  
Fleet Manager/ Captain  
Security and Investigations  
Used the software for: 1-2 years

### "Great All Around"

December 1, 2016

5.0

The system is very easy to use and set up. Install is a simple 3 wire setup and the user interface is very user-friendly. When speaking with Tech support they are very knowledgeable about the product. Thanks for all of your help GPSTrackit.

Pros

The ease of use, very user-friendly.

Review Source

Response from Zonar Systems

December 12, 2016

Thanks so much for the review, Johnathan! We strive to make sure our products are as user-friendly as possible, so that's great to hear!

RM

Raymond M.  
HSEC coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "Track it "

October 2, 2018

2.0

Pros

GPS features and tracking equipment location and driver habits

Cons

HOS tracking isnt user friendly . The system isn't consistent and changes duties status at it own will

Review Source

Response from Zonar Systems

January 22, 2019

We appreciate the feedback and are glad to see our real-time tracking features and driver habit reports are beneficial to you! We want all of our customers to have a great experience using our products and apologize for the inconsistencies you¿re experiencing. You can reach out to kmartinsen@gpstrackit.com for immediate support. Our Fleet Advisors are always eager to help!

BM

Bud M.  
Owner / Manager  
Telecommunications  
Used the software for: 2+ years

### "Celeste Bermudez, Sales and Service Rep"

June 15, 2016

5.0

Celeste Bermudez is one of the many salespersons we deal with @ GPS Trackit. We always have great support from her and your team and we thank you for all you do for us and our customers we share.

Pros

Software is easy to use and share with our customers when needed.

Cons

I can not think of any Cons, your support team always finds a solution.

Review Source

Response from Zonar Systems

June 16, 2016

We will let Celeste know! Our customer service representatives takes real pride in their jobs and rightfully so! They are the best in the business and take a personal interest in every client; making sure your experience is the best it possibly can be.

HP

Hal P.  
CEO/CFO  
Consumer Services  
Used the software for: Less than 6 months

### "dddd"

January 14, 2022

5.0

for the money and easy of hook up we are pleased and switching all units over to gps trackit

Pros

Easy of hook up no contract no cost for unit

Cons

to many filters to ge tthe view we want cant figure out the time stopped at each property on the app

Reason for choosing Zonar

didnt

Switched from

[Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/)

easy of hook up, no contract didn't have to pay for the units

Review Source

MH

Mark H.  
Owner  
Construction  
Used the software for: 1-2 years

### "Using Fleet Manager will help your company run more efficiently "

September 1, 2016

4.0

Fleet Manager helps us keep our trucks moving from job to job more efficiently. We are able to monitor the routes we have established for the day and when everything is completed we use multiple reports to track our drive time, idle time, and fuel. Fleet Manager really just helps simply all the information a person needs to know things afe running efficiently.

Review Source

PC

Paul C.  
Assistant Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Customer Service"

October 26, 2016

5.0

My customer service representative Michelle was simply outstanding! Her willingness to get our account in order was second to none. It has been a pleasure working with her and I would highly recommend this company to anyone.

Pros

Ease of use

Cons

none

Review Source

Response from Zonar Systems

November 2, 2016

Thanks so much for the review and rating, Paul! We're glad to hear you've had such a good experience!

BB

Bobby B.  
Shipping Receiving Supervisor  
  
Used the software for: Less than 6 months

### "customer service has be great."

July 14, 2018

5.0

tracking ease and over all help with maintenance and mileage

Pros

i like that we can track each truck with ease from our phone and computers. also it is going to help accounting with keeping up with miles traveled and fuel used

Cons

a little difficult to grasp for start up i still have a lot to learn about setting up and the trainers go at a fast paced.

Review Source

Response from Zonar Systems

July 17, 2018

Thanks so much for the review, Bobby! We¿re thrilled to hear that our software is improving your fleet management experience¿please let us know if you end up seeing that difference in your accounting operations! If you ever require any assistance, please feel free to reach out anytime at (866) 320-5810.

JS

Jonathan S.  
owner  
Construction  
Used the software for: 6-12 months

### "Simple to use peace of mind"

January 25, 2017

5.0

Quick and easy to set up. Incredible customer support from sales through training. Where do you find these people? (I'm stealing them!) I wish I had the option of skipping the login from my phone. The phone won't open without my fingerprint or password. This information doesn't need more security than that in my case.

Pros

Ease of use

Cons

I wish I didn't have to log in from my phone. I wish there was the option not to require a login from my phone.

Review Source

lS

larry S.  
safety & facilities manager  
  
Used the software for:

### "Needed help on some vital issues!"

February 23, 2016

5.0

Hi and Good morning, I just want to say thanks to all of the staff that has assisted me in the last couple of years. Krystal Willis, Dave Tirado, Michelle Grace and others I am sure. I would call with an issue and your folks would work with me until my problem was corrected, solved or was being worked on. Thank you! I have been looking in my area for months to get a GPS installer to re install a unit or 2. I have issues because it seems that my company vehicle was installed incorrectly. I was at my wits end when your folks pointed me in the direction of Araceli Solorzano. She is an awesome customer rep! thanks for all her hard work in helping me find someone to work on this vehicle. It looks bad that all the rest of the GPS's are working fine but folks cant see or find me when I am out driving. I could find no one in my area and in a day she found me a reputable store who's installed would work on my vehicle to get this all corrected next week. Thanks so much for all of their hard work in my behalf!! it is much appreciated!

Review Source

Response from Zonar Systems

February 23, 2016

Larry, we are so glad we were able to help you resolve your installation issue. We appreciate your review and comments.

MW

Michael W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Review"

December 5, 2022

5.0

Great

Pros

Ease of use and records keeping

Cons

Bugs. App tends to crash at times, and also tells me to revert to paper logs often.

Reason for choosing Zonar

First product on the list

Review Source

Response from Zonar Systems

March 1, 2023

Hi Michael, Thank you for your 10\* review of GPS Trackit. We've upgraded our ELD solution and are confident you'll have a better experience with the app going forward. Feel free to contact us at any time if you have questions. Regards, GPS Trackit Customer Support

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