# Unleashed Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Unleashed Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Unleashed Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/126644/Unleashed/#toc-pros-and-cons --- # Unleashed Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2025 Written byMolly Burke Molly Burke Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o... [See bio & all articles](https://www.capterra.com/resources/author/mburke/) Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/) Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Unleashed Unleashed Overview: ### Key takeaways Insights from verified Capterra reviews Unleashed helps small businesses manage inventory across multiple locations with real-time visibility and responsive support. It’s most used by sales and operations teams in industries with complex stock needs. Reviewers highlight its ease of use and cloud access, though order workflows and barcode scanning are common friction points. Advanced tools like batch tracking and demand forecasting support more precise planning and control. ### Our verdict Unleashed is useful for teams that need structured inventory workflows and centralized stock visibility across locations. While its starting price point is affordable compared to the average SMB budget for inventory management, buyers should weigh trade-offs like limited barcode functionality and slower order handling. Its advanced planning tools and mobile updates show a clear investment in evolving operational control. Top alternative Featured Overall rating Based on 284 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $399 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unleashed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/&name=Unleashed) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unleashed 4.4 (284) VS. [4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (269) Ease Of Use 4.0 (951) Value For Money 4.2 (245) Value For Money 3.9 (838) Customer Service 4.5 (262) Customer Service 3.8 (740) ## Unleashed alternatives Unleashed may not suit teams seeking simpler order workflows, faster performance, or more predictable pricing. If your business needs differ, whether in interface preferences or operational priorities, explore other inventory tools that better align with your goals. [4.2 (1,296)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Highest Rated [4.5 (163)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing [4.3 (357)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/126644/Unleashed/alternatives/) ## Unleashed's interface Unleashed’s interface is generally described as easy to understand, with a layout that supports quick access to inventory data and order workflows. However, some reviewers mention friction with barcode scanning and visual elements that feel cluttered or unintuitive during setup and navigation. 2+ Molly Burke Reviewers often highlight how Unleashed’s visual structure helps teams locate product details quickly, but note that barcode scanning and return workflows can slow things down. Expect a short learning curve, especially when managing multi-location inventory. Ease of Use 4.4 (269) 4.4 Based on 269 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Molly Burke Unleashed’s advanced tools help teams reduce waste, respond faster to changing demand, and maintain tighter control over stock movement. These features are useful for businesses managing expiry-sensitive goods or navigating unpredictable supply cycles. Features 4.1 (255) 4.1 Based on 255 reviews Unleashed offers a range of advanced features that cater to various aspects of inventory control and supply chain planning. Batch tracking 0 reviewers rated this feature Enables full traceability from raw materials to finished goods. Users can monitor expiry dates, manage aging stock, and streamline product recalls using batch numbers and movement reports. Demand planning 0 reviewers rated this feature Helps forecast inventory needs by analyzing sales and delivery data. Teams can adjust purchasing strategies in real time to avoid stockouts or excess inventory. Inventory optimization 0 reviewers rated this feature Supports smarter stock decisions by identifying top-selling items and modeling demand scenarios. Businesses can reduce holding costs and improve cash flow by aligning inventory levels with actual demand. Purchase order Kanban 0 reviewers rated this feature Offers a visual board to manage open purchase orders using drag-and-drop cards. Teams can track procurement stages, identify bottlenecks, and customize workflows. (Released May 2025) Warehouse demand mapping 0 reviewers rated this feature Allows demand calculations to be mapped across multiple warehouses, helping businesses optimize stock levels based on company-wide usage. (Released October 2024) All key features (102) Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Manage customer orders that cannot be filled immediately due to out-of-stock items 100.00% of 1 reviewers that rated this feature as important or highly important The ability to identify a barcode on or within an image or packaging 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 100.00% of 2 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 100.00% of 1 reviewers that rated this feature as important or highly important Enables full traceability from raw materials to finished goods. Users can monitor expiry dates, manage aging stock, and streamline product recalls using batch numbers and movement reports. 0 reviewers rated this feature Access to a library of manufacturing parts, models, and specs 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 0.00% of 1 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs 0% of 0 reviewers... Create bills of materials 0% of 0 reviewers... Create and manage digital catalog of products/services with their details, specifications, and price 0% of 0 reviewers... Manage various distribution channels, build relations with channel partners, and track their performance 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0% of 0 reviewers... Process to track, record, and analyze expenses that occurred over the entire duration of a given project 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Import and export data to and from software applications 0.00% of 1 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 0.00% of 1 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 0% of 0 reviewers... Forecast customer demand using historical insights and simulations 0% of 0 reviewers... Helps forecast inventory needs by analyzing sales and delivery data. Teams can adjust purchasing strategies in real time to avoid stockouts or excess inventory. 0 reviewers rated this feature Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. 0% of 0 reviewers... Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 0.00% of 1 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another 0% of 0 reviewers... Electronically collect payments for goods or services 0% of 0 reviewers... Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Management of inbound and outbound shipments in the context of international trade 0% of 0 reviewers... Cross-checking financial records with physical inventory counts and records 0.00% of 1 reviewers that rated this feature as important or highly important Monitor product stock levels 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 66.67% of 6 reviewers that rated this feature as important or highly important Supports smarter stock decisions by identifying top-selling items and modeling demand scenarios. Businesses can reduce holding costs and improve cash flow by aligning inventory levels with actual demand. 0 reviewers rated this feature Track stock count levels to manage product reordering 0% of 0 reviewers... Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 33.33% of 3 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Creation, processing, verification, and execution of invoices till the payment is made 0.00% of 1 reviewers that rated this feature as important or highly important Collect, organize, and track inventory/product data including item numbers, descriptions, etc. 0% of 0 reviewers... Group and package individual but related items as one package set 100.00% of 1 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. 0% of 0 reviewers... Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations 0% of 0 reviewers... Manufacturing execution systems focus on quality control in the production process. 0% of 0 reviewers... Access software remotely via mobile devices 0% of 0 reviewers... Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases 57.14% of 7 reviewers that rated this feature as important or highly important Send / receive, process, and execute orders 0% of 0 reviewers... Track orders throughout the fulfillment process 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 0% of 0 reviewers... Ability to link barcodes or serial numbers with specific items for identification 33.33% of 3 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations 0% of 0 reviewers... Track the production of materials and items over certain periods or seasons 0% of 0 reviewers... Offers a visual board to manage open purchase orders using drag-and-drop cards. Teams can track procurement stages, identify bottlenecks, and customize workflows. (Released May 2025) 0 reviewers rated this feature Create, send, and track purchase orders and their statuses 50.00% of 4 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 50.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 0.00% of 2 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Active monitoring of systems, applications, or networks 0.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 0% of 0 reviewers... Upload, track, and submit receipts in a central database 0% of 0 reviewers... Manage all receiving processes within a warehouse 0% of 0 reviewers... Store recipes, enable recipe modification, and generate data required for production records 0% of 0 reviewers... Purchase and replenish product stock based on inventory levels and needs 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 80.00% of 5 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process 0% of 0 reviewers... Track and facilitate returns of products sold 0% of 0 reviewers... Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. 0% of 0 reviewers... An order generated by a seller to a customer, containing details about products or services 0% of 0 reviewers... Reports specific to sales analysis for trends and strategies 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 100.00% of 2 reviewers that rated this feature as important or highly important Track and assign specific serial numbers to products 0% of 0 reviewers... Generate or print labels that contain shipping information for packages 0% of 0 reviewers... Manage and track orders being shipped to customers 0% of 0 reviewers... Internal and external product tracking codes 0% of 0 reviewers... Negotiate best prices and choose the right vendor for various purchases 0% of 0 reviewers... Manage the buying, selling, and holding of stocks 0% of 0 reviewers... Manage all supplier data and operations 0% of 0 reviewers... Manage the planning and execution of supply chain activities 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Track and document the history, application, or location of an item or activity 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0.00% of 1 reviewers that rated this feature as important or highly important Allows demand calculations to be mapped across multiple warehouses, helping businesses optimize stock levels based on company-wide usage. (Released October 2024) 0 reviewers rated this feature Manage and track operations and inventory within warehouses 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Molly Burke Unleashed’s advanced tools help teams reduce waste, respond faster to changing demand, and maintain tighter control over stock movement. These features are useful for businesses managing expiry-sensitive goods or navigating unpredictable supply cycles. Features 4.1 (255) 4.1 Based on 255 reviews ## Pricing Value for money 4.2 (245) Unleashed paid plans start with the Essentials plan, which costs $410 per month for three user seats. It includes inventory management, purchasing, sales, and production functionality. This entry price is significantly lower than the average SMB budget of $1,028 per month, though pricing can quickly rise with added users and features. Free Trial [View pricing plan details](https://www.capterra.com/p/126644/Unleashed/pricing/) Core $399.00 Flat Rate,Per Month It includes: - API Access- 125000 Calls - Currencies - Customers - Document Designer - File Library - Product Attribute Sets (10) - Sandbox Environment - Serial & Batch Tracking - Suppliers - Transactions - Unlimited- Products - Warehouses Pro $729.00 Flat Rate,Per Month It includes: - API Acces - 500000 Calls - Production - Bill of materials - Warehouse management - MRP - Forecasting - Business intelligence Value for money 4.2 (245) 4.2 Based on 245 reviews ## Integrations Unleashed connects with a mix of native and third-party tools across accounting, eCommerce, CRM, and warehousing. These integrations help unify inventory, sales, and financial data, reducing manual updates and improving visibility across business systems. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Molly Burke Senior Content Analyst Linking Unleashed with accounting and eCommerce platforms helps your finance lead reconcile sales faster and gives your operations team real-time stock visibility, cutting down on manual entry and improving order accuracy. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (262) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (262) 4.5 Based on 262 reviews ## User reviews Overall rating 4.4 Based on 284 reviews Filter by rating 5(168) 4(90) 3(13) 2(5) 1(8) Mentioned topic Sorted by most recent TC Theekapat Charnvitayapong C. ICT Support and Project Coordinator Hospitality ### "Not perfect, but great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2025 As per the title I gave this review, Unleashed has been a good investment to manage my company's inventory, and we're looking forward to implement and utilise many more features in the nearly future. Pros B2B portal is a very useful feature, which is the main reason we chose Unleashed for our business as a multi-location restaurant. Cons I find barcode scanning lacking. I think an inventory management system should have a better barcode scanning system to help manage inventory. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Reasons for choosing Unleashed Lightspeed's data management isn't good enough for our requirements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Marcus H. Sales rep Railroad Manufacture ### "Unleash was good" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 31, 2025 It was good but didn’t work well with our accounting system Pros It was really easy to use and understand Cons The product area had pictures on the front page so they were easy to indentify Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Drew D. Sales Manager Construction ### "Comprehensive Inventory Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2025 Unleashed has significantly streamlined our inventory processes and improved operational efficiency. While there are minor areas for improvement, it’s a powerful and reliable tool overall. Pros Robust inventory management with real-time updates. Easy to use and well-structured interface. Excellent reporting tools for data-driven decisions. Cons Pricing could be more competitive for smaller businesses. Occasional syncing issues with third-party integrations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OM Oliver M. Director Retail ### "Makes inventory management a breeze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2024 Unleashed does everything you need to run a product business and the integrations work great. Saves me hours every week and gives me confidence to make the right decisions around purchasing. Plus the customer support is 10/10 (unlike Cin7 and other alternatives). Pros Unleashed syncs all of the information between my Shopify store and Xero, so now stock levels are always accurate (no more overstocking / stockouts) and accounts are up-to-date in both businesses. Cons It would be nice to have a point-of-sale module (hopefully this is made available in the near future) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Brenton F. Operations Wholesale ### "Frustrating New Features + Customer Service " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 11, 2023 Generally, frustrating. They are getting better, but expect to pay a lot and dance to their tune. Pros We've had Unleashed since just after its inception. It's functional and reliable, but requires a lot of time to learn all the features to maximixe your experience... which can be hard for small business. If you don't set it up correctly from the outset you can be in big trouble (ie. the data you send to Xero won't be correct). Cons Unleashed isn't cheap. Their customer service is traditionally OK (traditionally via logging an online inquiry), but they recently added an new auto-sign-up, opt-out premium customer service option with a 3 months free trial. We apparently received one email informing us (?) - and no reminder to opt out. The problem was we never had the new features added to our profile (ie. we didn't know the features we didn't have), and so started playing $79 p/month for a premium customers service package (live online messenger service + phone number) that we didn't actually receive - and couldn't access. Trying to discuss this and rationalise with them was like talking to a robot. They offered a very small token credit as a gesture of goodwilll - after many emails. Their roll out strategy for a new opt-out services was tricky to say the least. It's money over service at Unleashed. I'm not one to write reviews, but felt it was necessary this time as a gesture of goodwill to other potential customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2023 Hi Brenton, thank you for your review. Our apologies that the Customer Success Plan came as a surprise: The goal with enabling the Standard Customer Success Plan for all of our customers was to allow you to experience the premium phone and live chat features. Whilst we sent emails confirming this change to all Account and Billing Owners, we understand that we could've communicated this more directly. We're really sorry to hear you had a frustrating experience, and we appreciate you bringing the issue to our attention. Please contact our Customer Support Team if you have any further questions surrounding our Customer Success Plans. JY Joe Y. Sales Manager Retail ### "Product mis-sold, refund refused. Very disappointed." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2023 We’re very disappointed with Unleashed. Given the reviews on this site, and others, we had assumed that they were a reliable & safe company to do business with. This has turned out not to be the case.Having assumed that a search functionality would exist in such a well reviewed solution, we had subscribed and then later found it to be lacking during the "setup" process. We decided not to continue with our setup process as it was clear to us that the solution had been mis-sold on this functionality, and it was highly unlikely that this would be a quick or easy fix for the technical team. Unleashed's own sales team accepted that this was the case.At this point, a cancellation and refund was in order... but no. Unleased have refused to offer a refund (either in full or part) and have ceased to engage even in conversation on the matter. At the VERY least we expect to be refunded the £629+VAT paid for the Flightpath B product, which gave us access to our "Customer Success Consultant", who by very definition has provided nothing of the sort.Ultimately, Unleased have walked away with a significant sum of cash and provided absolutely nothing in return of benefit to our business. I would strongly caution prospective clients against signing up for anything from Unleased until you are ABSOLUTELY SURE it's the product for you. They will make no attempt to offer a refund, even when it is clear the product is of no use to your company whatsoever. Pros SaaS software that can be accessed from anywhere... unfortunately, it's still useless. Cons This company is designed to get you signed up as quickly as possible and then refuse refund you a single penny when it turns out the product is not as described and of zero use to your business.On a point of functionality, I would advise all potential clients to look very closely at the "search" system when inputting orders using Unleased. It requires you to type the exact product title, ensuring that you don't make any errors, even in the order of the words provided. Given our catalogue features at least 45,000 SKUs and would contain many more in the future, this was completely unacceptable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2023 Hi Joe, we're sorry you had a bad experience with Unleashed. We pride ourselves on being transparent about whether our software will meet a business's needs. Frankly, it avoids situations like this that we could've avoided. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better moving forward. If you need help with anything else, feel free to contact with the team. Thanks. The Unleashed Team EM Emily M. Operations Coordinator Food & Beverages ### "Good starter system " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 20, 2022 Overall very good. Customer service is helpful and for smaller inventory users it’s good. Pros Like the inventory management and the fact you can link it to Shopify and Xero Cons Isn’t very friendly with different currencies. If your purchase order is in a different currency it makes it very confusing and no back tracking. Document templates are very basic even if you edit yourselves and takes forever to get everything to line up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Louis A. Manager Wholesale ### "Very average " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 12, 2022 Very average experience Issues with mapping accounts to Xero which has taken Unleashed support over a month to resolve. Constantly chasing support for updates. Signed up in June to avoid price increases only to be advised a month later the reason the price was different was there was an 'inflationary price increase' in addition to the 'price increase'. Dishonest company, buggy software. Do not recommend! Pros Like most other inventory software, the basic functions work as they should Cons Once any process has been marked 'completed' it cannot be changed which causes additional work arounds, Support has been very poor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2022 Hello Louis, Thank you for taking the time to leave a review. We were, of course, very sorry to read it. After a careful look through your history with us I can see that your mapping issues took too long for us to resolve, for which we can only apologise. I cannot however find any examples of dishonesty nor of incorrect advice, in fact we had placed you on a great path for success. We pride ourselves on our integrity. As you are still one of our customers, you are very welcome to contact us and discuss anything further through the normal channels. Ngā mihi nui The Unleashed Team SW Sam W. Systems Architect Industrial Automation ### "Good software could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2022 Unleashed was always going to be a win-some-lose-some for us. We knew going in it didn't have all the functionality that we would have liked, and to their credit they did question us as to whether it would be the right fit for us. I'm glad we pushed ahead with it. As an admin it is easy to configure, they have great documentation, and their help desk are normally very responsive. The API could use some work but again the documentation and the sandbox features are very useful. I would highly recommend it for small-ish businesses. Pros Unleashed is a pure SaaS solution which was critical for us. It also natively integrates with Salesforce and Xero which was also critical to us. The software is user-friendly and attractive to look at. They are improving it all the time but now it's been bought by Access Group I want to see how that pans out, as it could be a positive or a negative. The API is good and the API sandbox site, alongside the easy to create sandbox environment, is very useful and, in my experience, pretty unique. Cons The API is good but it lacks some things that you would think were no-brainers. There are some other areas where the software hasn't been thoroughly thought through, e.g. you can have multiple attribute sets but only use one per product. If you try to use two attribute sets on one product, it wipes the previous data in the other set. In general issues are minor and normally appear to be attributable to a company that is relatively new but rapidly growing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Full Time Translator Publishing ### "Good ERP software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 20, 2021 We used the software to manage, store, ship, and process all the goods we have in our warehouses across the country. The barcoding features helped us a lot in that. Pros All the features related to barcoding: the software provide all what we need of them: Barcode scanning, printing and recognition and the RFID is a plus. Cons The lack of accounting; automatic billing and 3PL Management. Switched from [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Clients request Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/126644/Unleashed/reviews/) ## FAQs Unleashed starts at $410 per month for the Essentials plan, with higher tiers offering expanded features and support. Users can also purchase optional modules for eCommerce integrations, business intelligence, and CRM, among other capabilities. Yes. Unleashed supports native and third-party integrations across accounting, eCommerce, CRM, and warehousing platforms. These connections help unify inventory, sales, and financial data. Stock on Hand refers to the total units held, while Available Stock excludes items allocated to open transactions. Available Stock = Stock on Hand minus Allocated Stock. Unleashed allows multiple bin locations to be listed per warehouse using free text fields, but it doesn’t differentiate stock quantities between those bins. Unleashed doesn’t offer a dedicated aging report, but users can view stock age using the Sale Days column in the Stock on Hand Enquiry or through BI Vision widgets. Yes, unused products can be bulk deleted from the View Products page. Products with historical transactions cannot be deleted, but can be marked as obsolete. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Unleashed’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/inventory-management-software-for-small-businesses/) Published June 27, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [Guide to Inventory Management Software Pricing Models](https://www.capterra.com/resources/inventory-management-software-pricing-report/) Published April 9, 2026 by ### [5 Key Inventory Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-inventory-management-software-features/) Published April 11, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [What Is an Inventory Management System, and What Features Do I Need?](https://www.capterra.com/resources/what-is-an-inventory-management-system/) Published September 5, 2019 by [Bhaskar Bose](https://www.capterra.com/resources/author/bhaskar-bose/) Popular comparisons [Sortly vs Unleashed](https://www.capterra.com/compare/126644-169199/Unleashed-vs-Sortly-Pro)[Fishbowl vs Unleashed](https://www.capterra.com/compare/123794-126644/Fishbowl-vs-Unleashed)[NetSuite vs Unleashed](https://www.capterra.com/compare/126644-135757/Unleashed-vs-NetSuite)[Odoo vs Unleashed](https://www.capterra.com/compare/126644-135618/Unleashed-vs-Odoo)[QuickBooks Enterprise vs Unleashed](https://www.capterra.com/compare/126644-174984/Unleashed-vs-QuickBooks-Enterprise)[Cin7 Core vs Unleashed](https://www.capterra.com/compare/126644-133038/Unleashed-vs-Cin7-Core) [SAP Business One vs Unleashed](https://www.capterra.com/compare/126644-214667/Unleashed-vs-SAP-Business-One)[ERPAG vs Unleashed](https://www.capterra.com/compare/126644-142477/Unleashed-vs-ERPAG)[Sage X3 vs Unleashed](https://www.capterra.com/compare/126644-213927/Unleashed-vs-Sage-X3)[MRPeasy vs Unleashed](https://www.capterra.com/compare/126644-134177/Unleashed-vs-MRPEasy)[Acumatica Cloud ERP vs Unleashed](https://www.capterra.com/compare/96371-126644/Acumatica-Cloud-ERP-vs-Unleashed)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)