# Unleashed Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unleashed Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/126644/Unleashed/#toc-pros-and-cons

---

# 

 Unleashed Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unleashed

## What is Unleashed?

Unleashed is inventory management software that automates control across suppliers, production, inventory, and sales. The platform provides real-time visibility across locations, tracking stock levels, movements, and expiration dates. The software streamlines purchasing with demand forecasting and automated purchase orders, optimizing supplier relationships and inventory levels. Production tools include a kanban planner and digital bills of materials that help manufacturers cost products and improve workflows. For sales, Unleashed offers a B2B eCommerce portal with stock visibility and order tracking. The software integrates with eCommerce platforms, accounting systems, and other tools for a unified workflow. Unleashed supports growth with additional warehouses, currencies, and users.

## What is Unleashed used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Distribution](https://www.capterra.com/distribution-software/)

Top alternative

Featured

Overall rating

Based on 284 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

5%

Starting price

$399

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Unleashed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/&name=Unleashed)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unleashed

4.4 (284)

VS.

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (269)

Ease Of Use

4.0 (1,999)

Value For Money

4.2 (245)

Value For Money

3.9 (1,589)

Customer Service

4.5 (262)

Customer Service

3.8 (1,693)

## Unleashed alternatives

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,296)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (168)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126644/Unleashed/alternatives/)

## FAQs about Unleashed

Overview

### What problems does Unleashed solve?

Unleashed solves inaccurate stock visibility, spreadsheet-based inventory tracking, and slow order, purchasing, and replenishment workflows by centralizing real-time inventory across multiple warehouses, locations, currencies, and serial numbers. Manufacturers, wholesalers, retailers, finance teams, and operations managers use it to manage assemblies, bills of materials, accounting integrations, and tighter control over margins and stock movement.

Answer based on 199 reviews

Overview

### Which roles and teams benefit most from Unleashed?

Unleashed is most used by operations and production teams, finance leaders, and business owners or executives managing inventory-driven companies. Operations managers use it to control stock, purchasing, and warehouse workflows; finance teams track costs and margins; directors and owners rely on reporting to oversee sales performance, profitability, and supply chain decisions.

Answer based on 228 reviews

Overview

### What company size and industries is Unleashed built for?

Unleashed is built primarily for small businesses, which make up 97% of reviewers, especially in Food & Beverages at 11%. It serves manufacturers, wholesalers, distributors, retailers, breweries, coffee roasters, distilleries, and eCommerce businesses, with reviewer strength also in Wholesale at 10% and Electrical/Electronic Manufacturing at 9%.

Answer based on 284 reviews

Features and Usability

### What are the key features of Unleashed?

Unleashed includes core inventory management features like multi-warehouse stock control, sales order management, purchase orders, and reporting dashboards. Differentiating features include bill of materials and assembly, serial and batch tracking, multi-currency support, and accounting integrations such as Xero and QuickBooks through its API.

Answer based on 97 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Unleashed starts at $399/month for the Core plan, with Pro at 729/month, and a free trial is available. Reviewers often call the software good value, but some small businesses say pricing feels expensive or inflexible. Reported limitations include restricted order changes, missing shipping cost options, and some feature access tied to pricing tiers.

Answer based on 49 reviews

Integrations

### Which third-party tools and platforms does Unleashed integrate with?

Unleashed integrates with Xero and Shopify most often in user workflows, and also connects natively to Salesforce Sales Cloud, Prospect CRM, QuickBooks Online, BigCommerce, Adobe Commerce, and Squarespace. Official catalog data shows over 20 integrations, covering accounting, ecommerce, CRM, shipping, and inventory-related platforms.

Answer based on 100 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Unleashed?

Unleashed is generally quick to onboard for everyday users, with intuitive workflows that infrequent, overseas, and newly hired staff often pick up fast. Training is available through live online sessions, webinars, videos, and documentation. Admins and teams handling setup, terminology, or complex manufacturing workflows may need more time and guided onboarding.

Answer based on 18 reviews

Getting Started and Support

### What customer support options does Unleashed offer, and how do users rate the experience?

Unleashed offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and thorough, with strong follow-up and useful training resources. Some report delays on complex issues and difficulty finding detailed answers in self-service content for edge cases.

Answer based on 123 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.3 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Management

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Reporting/Analytics

3.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Inventory Control

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Monitor product stock levels

Purchase Order Management

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Inventory Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Unleashed 98 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Manage customer orders that cannot be filled immediately due to out-of-stock items

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Access to a library of manufacturing parts, models, and specs

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create bills of materials

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Form predictions based on past and present data/trends

Management of inbound and outbound shipments in the context of international trade

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Process of printing custom labels through various methods.

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Ability to link barcodes or serial numbers with specific items for identification

Manage the end-to-end production process for manufacturing operations

Track the production of materials and items over certain periods or seasons

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Store recipes, enable recipe modification, and generate data required for production records

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Internal and external product tracking codes

Negotiate best prices and choose the right vendor for various purchases

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (255)

4.1

Based on 255 reviews

## Pricing

Value for money

4.2 (245)

Free Trial

[View pricing plan details](https://www.capterra.com/p/126644/Unleashed/pricing/)

Core

$399.00

Flat Rate,Per Month

It includes:

-   API Access- 125000 Calls
-   Currencies
-   Customers
-   Document Designer
-   File Library
-   Product Attribute Sets (10)
-   Sandbox Environment
-   Serial & Batch Tracking
-   Suppliers
-   Transactions
-   Unlimited- Products
-   Warehouses

Pro

$729.00

Flat Rate,Per Month

It includes:

-   API Acces - 500000 Calls
-   Production
-   Bill of materials
-   Warehouse management
-   MRP
-   Forecasting
-   Business intelligence

Value for money

4.2 (245)

4.2

Based on 245 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (262)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (262)

4.5

Based on 262 reviews

## User reviews

Overall rating

4.4

Based on 284 reviews

Filter by rating

5(168)

4(90)

3(13)

2(5)

1(8)

Mentioned topic

Sorted by most recent

TC

Theekapat Charnvitayapong C.

ICT Support and Project Coordinator

Hospitality

### "Not perfect, but great"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2025

As per the title I gave this review, Unleashed has been a good investment to manage my company's inventory, and we're looking forward to implement and utilise many more features in the nearly future.

Pros

B2B portal is a very useful feature, which is the main reason we chose Unleashed for our business as a multi-location restaurant.

Cons

I find barcode scanning lacking. I think an inventory management system should have a better barcode scanning system to help manage inventory.

Alternatives considered

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)

Reasons for choosing Unleashed

Lightspeed's data management isn't good enough for our requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marcus H.

Sales rep

Railroad Manufacture

### "Unleash was good"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 31, 2025

It was good but didn’t work well with our accounting system

Pros

It was really easy to use and understand

Cons

The product area had pictures on the front page so they were easy to indentify

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Drew D.

Sales Manager

Construction

### "Comprehensive Inventory Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2025

Unleashed has significantly streamlined our inventory processes and improved operational efficiency. While there are minor areas for improvement, it’s a powerful and reliable tool overall.

Pros

Robust inventory management with real-time updates. Easy to use and well-structured interface. Excellent reporting tools for data-driven decisions.

Cons

Pricing could be more competitive for smaller businesses. Occasional syncing issues with third-party integrations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OM

Oliver M.

Director

Retail

### "Makes inventory management a breeze"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2024

Unleashed does everything you need to run a product business and the integrations work great. Saves me hours every week and gives me confidence to make the right decisions around purchasing. Plus the customer support is 10/10 (unlike Cin7 and other alternatives).

Pros

Unleashed syncs all of the information between my Shopify store and Xero, so now stock levels are always accurate (no more overstocking / stockouts) and accounts are up-to-date in both businesses.

Cons

It would be nice to have a point-of-sale module (hopefully this is made available in the near future)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Brenton F.

Operations

Wholesale

### "Frustrating New Features + Customer Service "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 11, 2023

Generally, frustrating. They are getting better, but expect to pay a lot and dance to their tune.

Pros

We've had Unleashed since just after its inception. It's functional and reliable, but requires a lot of time to learn all the features to maximixe your experience... which can be hard for small business. If you don't set it up correctly from the outset you can be in big trouble (ie. the data you send to Xero won't be correct).

Cons

Unleashed isn't cheap. Their customer service is traditionally OK (traditionally via logging an online inquiry), but they recently added an new auto-sign-up, opt-out premium customer service option with a 3 months free trial. We apparently received one email informing us (?) - and no reminder to opt out. The problem was we never had the new features added to our profile (ie. we didn't know the features we didn't have), and so started playing $79 p/month for a premium customers service package (live online messenger service + phone number) that we didn't actually receive - and couldn't access. Trying to discuss this and rationalise with them was like talking to a robot. They offered a very small token credit as a gesture of goodwilll - after many emails. Their roll out strategy for a new opt-out services was tricky to say the least. It's money over service at Unleashed. I'm not one to write reviews, but felt it was necessary this time as a gesture of goodwill to other potential customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2023

Hi Brenton, thank you for your review. Our apologies that the Customer Success Plan came as a surprise: The goal with enabling the Standard Customer Success Plan for all of our customers was to allow you to experience the premium phone and live chat features. Whilst we sent emails confirming this change to all Account and Billing Owners, we understand that we could've communicated this more directly. We're really sorry to hear you had a frustrating experience, and we appreciate you bringing the issue to our attention. Please contact our Customer Support Team if you have any further questions surrounding our Customer Success Plans.

JY

Joe Y.

Sales Manager

Retail

### "Product mis-sold, refund refused. Very disappointed."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 15, 2023

We’re very disappointed with Unleashed. Given the reviews on this site, and others, we had assumed that they were a reliable & safe company to do business with. This has turned out not to be the case.Having assumed that a search functionality would exist in such a well reviewed solution, we had subscribed and then later found it to be lacking during the "setup" process. We decided not to continue with our setup process as it was clear to us that the solution had been mis-sold on this functionality, and it was highly unlikely that this would be a quick or easy fix for the technical team. Unleashed's own sales team accepted that this was the case.At this point, a cancellation and refund was in order... but no. Unleased have refused to offer a refund (either in full or part) and have ceased to engage even in conversation on the matter. At the VERY least we expect to be refunded the £629+VAT paid for the Flightpath B product, which gave us access to our "Customer Success Consultant", who by very definition has provided nothing of the sort.Ultimately, Unleased have walked away with a significant sum of cash and provided absolutely nothing in return of benefit to our business. I would strongly caution prospective clients against signing up for anything from Unleased until you are ABSOLUTELY SURE it's the product for you. They will make no attempt to offer a refund, even when it is clear the product is of no use to your company whatsoever.

Pros

SaaS software that can be accessed from anywhere... unfortunately, it's still useless.

Cons

This company is designed to get you signed up as quickly as possible and then refuse refund you a single penny when it turns out the product is not as described and of zero use to your business.On a point of functionality, I would advise all potential clients to look very closely at the "search" system when inputting orders using Unleased. It requires you to type the exact product title, ensuring that you don't make any errors, even in the order of the words provided. Given our catalogue features at least 45,000 SKUs and would contain many more in the future, this was completely unacceptable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2023

Hi Joe, we're sorry you had a bad experience with Unleashed. We pride ourselves on being transparent about whether our software will meet a business's needs. Frankly, it avoids situations like this that we could've avoided. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better moving forward. If you need help with anything else, feel free to contact with the team. Thanks. The Unleashed Team

EM

Emily M.

Operations Coordinator

Food & Beverages

### "Good starter system "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 20, 2022

Overall very good. Customer service is helpful and for smaller inventory users it’s good.

Pros

Like the inventory management and the fact you can link it to Shopify and Xero

Cons

Isn’t very friendly with different currencies. If your purchase order is in a different currency it makes it very confusing and no back tracking. Document templates are very basic even if you edit yourselves and takes forever to get everything to line up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Louis A.

Manager

Wholesale

### "Very average "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 12, 2022

Very average experience Issues with mapping accounts to Xero which has taken Unleashed support over a month to resolve. Constantly chasing support for updates. Signed up in June to avoid price increases only to be advised a month later the reason the price was different was there was an 'inflationary price increase' in addition to the 'price increase'. Dishonest company, buggy software. Do not recommend!

Pros

Like most other inventory software, the basic functions work as they should

Cons

Once any process has been marked 'completed' it cannot be changed which causes additional work arounds, Support has been very poor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2022

Hello Louis, Thank you for taking the time to leave a review. We were, of course, very sorry to read it. After a careful look through your history with us I can see that your mapping issues took too long for us to resolve, for which we can only apologise. I cannot however find any examples of dishonesty nor of incorrect advice, in fact we had placed you on a great path for success. We pride ourselves on our integrity. As you are still one of our customers, you are very welcome to contact us and discuss anything further through the normal channels. Ngā mihi nui The Unleashed Team

SW

Sam W.

Systems Architect

Industrial Automation

### "Good software could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 20, 2022

Unleashed was always going to be a win-some-lose-some for us. We knew going in it didn't have all the functionality that we would have liked, and to their credit they did question us as to whether it would be the right fit for us. I'm glad we pushed ahead with it. As an admin it is easy to configure, they have great documentation, and their help desk are normally very responsive. The API could use some work but again the documentation and the sandbox features are very useful. I would highly recommend it for small-ish businesses.

Pros

Unleashed is a pure SaaS solution which was critical for us. It also natively integrates with Salesforce and Xero which was also critical to us. The software is user-friendly and attractive to look at. They are improving it all the time but now it's been bought by Access Group I want to see how that pans out, as it could be a positive or a negative. The API is good and the API sandbox site, alongside the easy to create sandbox environment, is very useful and, in my experience, pretty unique.

Cons

The API is good but it lacks some things that you would think were no-brainers. There are some other areas where the software hasn't been thoroughly thought through, e.g. you can have multiple attribute sets but only use one per product. If you try to use two attribute sets on one product, it wipes the previous data in the other set. In general issues are minor and normally appear to be attributable to a company that is relatively new but rapidly growing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Full Time Translator

Publishing

### "Good ERP software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 20, 2021

We used the software to manage, store, ship, and process all the goods we have in our warehouses across the country. The barcoding features helped us a lot in that.

Pros

All the features related to barcoding: the software provide all what we need of them: Barcode scanning, printing and recognition and the RFID is a plus.

Cons

The lack of accounting; automatic billing and 3PL Management.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Clients request

Alternatives considered

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/126644/Unleashed/reviews/)

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