# Page 2 | Unleashed Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Unleashed the right Inventory Management solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126644/Unleashed/reviews --- Unleashed 4.4 (284) [View alternatives](https://www.capterra.com/p/126644/Unleashed/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Unleashed ## Showing most helpful reviews Showing 26-50 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TCC Theekapat Charnvitayapong C. ICT Support and Project Coordinator Hospitality Used the software for: 6-12 months ### "Not perfect, but great" June 6, 2025 4.0 As per the title I gave this review, Unleashed has been a good investment to manage my company's inventory, and we're looking forward to implement and utilise many more features in the nearly future. Pros B2B portal is a very useful feature, which is the main reason we chose Unleashed for our business as a multi-location restaurant. Cons I find barcode scanning lacking. I think an inventory management system should have a better barcode scanning system to help manage inventory. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Reason for choosing Unleashed Lightspeed's data management isn't good enough for our requirements. Review Source DD Drew D. Sales Manager Construction Used the software for: 2+ years ### "Comprehensive Inventory Management Solution" January 5, 2025 5.0 Unleashed has significantly streamlined our inventory processes and improved operational efficiency. While there are minor areas for improvement, it’s a powerful and reliable tool overall. Pros Robust inventory management with real-time updates. Easy to use and well-structured interface. Excellent reporting tools for data-driven decisions. Cons Pricing could be more competitive for smaller businesses. Occasional syncing issues with third-party integrations Review Source MH Marcus H. Sales rep Railroad Manufacture Used the software for: 1-2 years ### "Unleash was good" January 31, 2025 3.0 It was good but didn’t work well with our accounting system Pros It was really easy to use and understand Cons The product area had pictures on the front page so they were easy to indentify Review Source MW Michelle W. Admin and Marketing Manager Food & Beverages Used the software for: Less than 6 months ### "Amazing ERP (once you get your head around) and great support to get us functioning" May 19, 2021 5.0 I have installed the Unleashed solution for a food company and I went into the project not realising how complicated the structure of the company is - lots of channels, growth without process, gut feeling but no data. This complication proved even more why we needed the Unleashed ERP solution but took a little extra instruction to get my head around how we needed to set all of this up. I so appreciate the support of particularly \[SENSITIVE CONTENT HIDDEN\]. \[SENSITIVE CONTENT HIDDEN\] has also been super helpful - plus the others who have helped with random questions. The online tools provided by Unleashed, the videos and instructions are super helpful too. Pros After spending time building several disconnected spreadsheet I was excited that Unleashed could give us all of this analytical data in a central and connected place. This tool is so incredibly functional. Now we are functional we love that we can - connect our Production, Purchasing and Sales in the same tool - access data in a central place which is accurate and up to date - feeling more comfortable about growth as we expand across various channels while having a real time view of stock available and what parts of Assembled products we need to order to make sure stock is always available - special reports like price margin for us to see where we may have missed a product or line is not making us enough profit - the additional functionality that we can integrate in Cons It's a little complicated to get your head around. We have a complicated business with so many different channels and ways that we assemble our products so this contributed to the complications. It also took me a while to build the BOM's but again, we are a little complicated. Sometimes it was hard to find answers on the available tools to questions and sometimes support did not resolve an issue with me in a timely manner to resolve but in general the team went above and beyond, especially \[SENSITIVE CONTENT HIDDEN\], but also \[SENSITIVE CONTENT HIDDEN\] and a few others in support which I so appreciate. Tip / idea for the Unleashed team: maybe speak to customers like me after to better design the answers/FAQ's knowledge base - not just providing the broad answers but the nitty gritty stuff that i needed to speak to someone about. I would always do lots of research on available knowledge base before I sent an email to support but could not find the answers. Perhaps an FAQ database that has key words with the curly issues that I'm sure others would have experienced be more easily accessible and reduce the amount of time that I needed to get in touch with the support teams. For example: I spent ages trying to work out why my initial stocktake would not show the available stock but could not find anywhere that I should not do a stocktake on supplier stock that is auto-dissasembled but that I should provide the numbers of the raw stock that is broken up into BOM's. Great if was in a Knowledge Base Reason for choosing Unleashed Great reviews and pricing Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero is not meant for what we were trying to do and was suffering as a result. Great to have Xero be an accounting tool again and rely on Unleashed for the sales data. Review Source JY Joe Y. Sales Manager Retail Used the software for: Less than 6 months ### "Product mis-sold, refund refused. Very disappointed." March 15, 2023 1.0 We’re very disappointed with Unleashed. Given the reviews on this site, and others, we had assumed that they were a reliable & safe company to do business with. This has turned out not to be the case.Having assumed that a search functionality would exist in such a well reviewed solution, we had subscribed and then later found it to be lacking during the "setup" process. We decided not to continue with our setup process as it was clear to us that the solution had been mis-sold on this functionality, and it was highly unlikely that this would be a quick or easy fix for the technical team. Unleashed's own sales team accepted that this was the case.At this point, a cancellation and refund was in order... but no. Unleased have refused to offer a refund (either in full or part) and have ceased to engage even in conversation on the matter. At the VERY least we expect to be refunded the £629+VAT paid for the Flightpath B product, which gave us access to our "Customer Success Consultant", who by very definition has provided nothing of the sort.Ultimately, Unleased have walked away with a significant sum of cash and provided absolutely nothing in return of benefit to our business. I would strongly caution prospective clients against signing up for anything from Unleased until you are ABSOLUTELY SURE it's the product for you. They will make no attempt to offer a refund, even when it is clear the product is of no use to your company whatsoever. Pros SaaS software that can be accessed from anywhere... unfortunately, it's still useless. Cons This company is designed to get you signed up as quickly as possible and then refuse refund you a single penny when it turns out the product is not as described and of zero use to your business.On a point of functionality, I would advise all potential clients to look very closely at the "search" system when inputting orders using Unleased. It requires you to type the exact product title, ensuring that you don't make any errors, even in the order of the words provided. Given our catalogue features at least 45,000 SKUs and would contain many more in the future, this was completely unacceptable. Review Source Response from The Access Group August 4, 2023 Hi Joe, we're sorry you had a bad experience with Unleashed. We pride ourselves on being transparent about whether our software will meet a business's needs. Frankly, it avoids situations like this that we could've avoided. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better moving forward. If you need help with anything else, feel free to contact with the team. Thanks. The Unleashed Team SW Sam W. Systems Architect Industrial Automation Used the software for: 2+ years ### "Good software could be better" September 20, 2022 4.0 Unleashed was always going to be a win-some-lose-some for us. We knew going in it didn't have all the functionality that we would have liked, and to their credit they did question us as to whether it would be the right fit for us. I'm glad we pushed ahead with it. As an admin it is easy to configure, they have great documentation, and their help desk are normally very responsive. The API could use some work but again the documentation and the sandbox features are very useful. I would highly recommend it for small-ish businesses. Pros Unleashed is a pure SaaS solution which was critical for us. It also natively integrates with Salesforce and Xero which was also critical to us. The software is user-friendly and attractive to look at. They are improving it all the time but now it's been bought by Access Group I want to see how that pans out, as it could be a positive or a negative. The API is good and the API sandbox site, alongside the easy to create sandbox environment, is very useful and, in my experience, pretty unique. Cons The API is good but it lacks some things that you would think were no-brainers. There are some other areas where the software hasn't been thoroughly thought through, e.g. you can have multiple attribute sets but only use one per product. If you try to use two attribute sets on one product, it wipes the previous data in the other set. In general issues are minor and normally appear to be attributable to a company that is relatively new but rapidly growing. Review Source Marcin L. Design Used the software for: ### "Accurate and scalable but with many issues" October 29, 2014 1.0 The best thing about this software is that it rests solely on spreadsheets (integration with many systems) and that it's very accurate. Apart from that it is very slow and clunky- poor UI design, extremely counterintuitive. The support was good only at the beginning and only now we are beginning to see the limitations and weird quirks of Unleashed e.g. you cannot filter (xero sync) sales/purchase orders based on warehouse code/ location. For a company with two branches which are sharing stock but have separate accounting it can get really hard trying to work around that, and definitely isn't scalable at this point. Detailed sync configuration with xero and others(e.g. additional toggles), new UI with three times less buttons- options should embedded where they are needed and not all lumped in few categories in a strange fashion, separate account for sales and purchases, product code sync to xero etc. could make this app great. Also what was shocking to me personally was that a company which makes well over $700K a month cannot keep it's basic documentation in order (field definition pdf's for import templates), and that's the kind of documentation the user uses more than any other... it's badly written, ambiguous, confusing and out of date. Pros \- ability to import spreadsheet with many parameters - scallable (provided the time consuming issues are resolved) - extremely accurate Cons \- very, very poor user interface, extremely counterintuitive - one account for sales and purchases - outdated documentation - static exchange rates - very slow (when mentioned they are in denial) Review Source Response from The Access Group November 17, 2014 Hi Marcin, Thanks for the feedback on your experience using Unleashed. We are continually working on improving our customers user experience with Unleashed, and feedback on how we can achieve this is always welcome and appreciated. We are currently in the process of redeveloping our User Interface, and have recently updated our help documentation. Refreshed field definitions are expected to be rolled out in the next release, and further work to the Xero integration is on our roadmap. We pride ourselves on our customer support, and consistently achieve high satisfaction rates, so we're sorry to hear your experience wasn't satisfactory. However we are always keen to know where we can improve - if you'd like to provide further feedback on your experience with our support team, please email unleashed@unleashedsoftware.com. MS Marcus S. Director Automotive Used the software for: 6-12 months ### "How good is it when things just work" January 29, 2017 5.0 Unleashed has been a breath of fresh air for my company. We have pushed the boundaries with what we expected from unleashed we have a mobile workforce with reps aged from young to old / We have reps from our industry and some from beyond / we run multiple warehouses we have 1000's of sku numbers / we have multiple suppliers for the same product and I can not praise this system enough. The system handles all this with ease somehow. After returning from our Christmas holidays turning on unleashed again after the break was almost as good as a late Christmas gift its just great to have something that works and works well at your fingertips. I tell other business people I meet it is similar to when I got an iPhone I never read the instructions you just somehow know how to use it. Whilst I find new things and different ways of doing it our business has changed upped a few gears since installing unleashed. Training our reps took less than 5 minutes (yes less than 5 minutes) they did have experience on our older system but it was totally unrelated and as different as chalk and cheese as unleashed works and the other (no words can describe feelings towards the previous system). They had a few questions from time to time but they were all super impressed. The order entering time has halved in time and information regarding stock etc to them is also unbelievable and live. I here of companies paying hundreds of thousands of dollars getting a system and then a couple of $10,000 more for reporting or a mobile feature that was not mentioned at the point of sale. Unleashed is beyond reasonable almost too cheap maybe (shh!!!) and refreshingly fluid with changes and additions happening all the time. I have found they listen they remember and they honestly just seem to want to help and they actually give a hoot. If you're on your mobile/laptop / home PC / Tablet / at the office / at somebody else's office unleashed is there at your fingertips in seconds and you have the power to operate seamlessly and without compromise I can log into multiple terminals and not get logged out of the other terminal it is so good to be able to do that. Trust me Give it a go you won't be disappointed and you will feel even more superior to your opposition than you did before. Good luck I am not a paid actor just a happy customer Pros It Just Works Cons A couple of features need to be added for my business but these are in the pipeline. Review Source Tom S. Operations Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "It does everything we need and more!" November 29, 2017 5.0 Pros After trialing a number of Inventory systems, I decided on Unleashed. It was perfectly suited to our business model as we needed multiple warehouses, the ability to create a bill of materials, assemble products and work in multi-currencies, oh and with the simple integration with Xero it was a definite winner! I'd initially signed up for a trail version of Unleashed just to see if it really did do what it said it could do. I was impressed. One of the Sales Execs at Unleashed was always on hand during our trial - nothing was ever too much trouble. After 2 weeks of thoroughly testing the trial version, we subscribed to a Medium User Plan. The API integration with Xero was so unbelievably easy. Online Support is great, to date we have only had to raise two Support tickets to query a CSV import and from logging the ticket to a resolution that was less than one hour! I cannot thank him and the Support team at Unleashed enough. The software is intuitive and extremely user-friendly - I even declined one of their Onboarding Sessions because I felt it wasn't needed. Feedback from all of the team here has been positive.Training was never an issue as all team members picked up the new system so easily. Subscribe to an Unleashed trial today - you won't be disappointed! It'll make your business life so much easier to manage! Cons Sometimes it can be a little slow logging in, however that is probably our internet connection as we are in North Wales rather than a bug in Unleashed itself. We are on the Medium Plan which suits our business perfectly. I think the costs could escalate quite quickly for larger businesses. Review Source VR Verified Reviewer Sales Coordinator Consumer Goods Used the software for: 2+ years ### "Great Platform - so easy to use" July 30, 2021 5.0 Pros I use Unleashed daily as a key tool to be able to perform most aspects of my role. Without this, my job would be a lot more difficult! Their Customer Service team are outstanding and have often gone above and beyond when we have hit them with a particular challenging query. I would recommend Unleashed to anyone looking for a comprehensive, easy-to-use ordering, inventory and customer management system. Cons Nothing that comes to mind. It is all pretty straight forward. Review Source VR Verified Reviewer VP Operations Retail Used the software for: 1-2 years ### "A Necessity for Small Businesses!" August 27, 2019 5.0 Unleashed is a necessity for small businesses growing in the e-commerce industry. We’ve significantly reduced our inventory turn ratio and improved operational efficiencies when accounting for stock levels and improving procurement processes. Unleashed’s e-commerce integrations (specifically Shopify) allows you to automate inventory reporting so that you can be sure you do not oversell product that isn’t available in your warehouse(s). Similarly, Unleashed can calculate the amount of product you can assemble and reports those numbers to your e-commerce store, even if the product isn’t assembled yet. Unleashed is a great product for those getting their feet wet in the e-commerce/retail space. I recently encountered a configuration issue in Unleashed (due to my error) and their support member was exceptional at isolating the issue and educating me on the appropriate ways to configure Unleashed so that it works optimally with my Shopify store. Kudos all around to an excellent product and support team. Pros \- Support / Knowledgebase - Integration Capabilities (E-Commerce, Accounting, Forecasting, etc) - Ease of Use / Application Setup - Reporting Capabilities - Kitting / Bill of Materials - Auto-Assemble / Auto-Complete (Can automatically build an assembly when shipping or completing an order.) Cons \- Document Customization - Taxes - Auto-Assemble (I wish the system could auto-assembly hierarchy of Bill of Materials instead of just the top/main product level.) Review Source PL Paul L. Director Used the software for: 6-12 months ### "MAGENTO STORE OWNERS, BEWARE UNLEASHED!" February 21, 2019 2.0 Pros It works well with Xero Cons They lied about how well it would work with Magento 2. We bought Unleashed specifically because they told us they supported Magento 2 and that any orders placed on our Magento store would be fed through to unleashed and stock updated and fed back to magento. They told us this would be done through a 3rd party app and we paid them £300 extra for the privilege. After over 8 months of set up and going backwards and forwards with Unleashed and their 3rd party app by Land digital for Magento, we were finally told that the connector would not work with assembled products. This is a crucial and basic feature of inventory functionality. We simply sell branded soft toys with various printed garments. Not hard. Not only that, but they would take the stock figure from the total stock qty not the stock available figure after allocated stock was taken in to account. After 8 months, they finally admitted that the connector was not fit for purpose. Actually, I lie. They’ve never admitted that. They still think its fine, which is even more frustrating! When asked if Unleashed had any plans in the pipeline for a native integration with Magento 2 the answer was no, so we now have a useless piece of inventory software that does nothing particularly more interesting than Xero inventory does on its own. Dealing with 2 of the reps at Unleashed was incredibly frustrating. Their response to the failings of the connector was that it wasn’t their problem. True, its not their program but we were assured at the beginning and throughout by Unleashed that their software would fulfil our eCommerce requirements. It does not. We now have meetings scheduled with Bright Pearl and Cin7 which have native integrations with Magento 2. Review Source JK Jerry K. Chief Financial Officer Computer Software Used the software for: 1-2 years ### "Unleashed Software Review" November 8, 2019 5.0 Outstanding. We went live with Xero and Unleashed on October 1, 2018. We chose both on the basis of their respective features, and the tight integration. As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice. Regarding Xero and Unleashed, we hold separate weekly Management Team and Operations Team meetings using each application's Dashboard to review the business results and activity. Both apps reporting are extremely facile for instant drill-down variance analysis. I would offer that organizationally, at a management level, Xero and Unleashed have dramatically improved our business acumen while increasing our business IQ twenty points, or more. Both apps (and Gusto too) are incredible values relative to what they offer, provide, and what we pay. If you're serious about change and improving your business, I recommend you start with Xero, Unleashed - and if you're unhappy with your payroll provider, Gusto. Pros Ease of use, theoretical correctness, and tight integration with Xero, our accounting and financial reporting software. A differentiator was also the training videos and online support. A benefit we've discovered after implementation is the outstanding email and phone support. Cons Unleashed does not account for RMA (return material authorization) transactions. Reason for choosing Unleashed Cloud-based (from the ground-up), theoretical correctness, functionality, ease of use, cost. Review Source VS Venugopal S. Technical Support Insurance Used the software for: 1-2 years ### "A perfect platform for inventory management" August 21, 2018 5.0 Pros This is a superb application which helps you to manage your inventory effectively and efficiently. It allows you to track your stock details in real-time across different locations. It helps you in taking better data-driven business decisions. Its interface is very simple as well as supportive as one can operate it by using training resources. It allows you to prepare invoices without having stock in your system. It is one of the reliable applications I have ever seen and in addition, it is very easy to introduce it to new employees. It consists of numerous attributes. It gives you the full value of the money spent on it as its functionality is very good. It provides excellent management functionality. It is very quick and effective in its working. It also supports CRM (Customer Relationship Management). Cons This application is not so much flexible as its UI is very complex, overwhelming complexity, etc. It is not customizable which leads to the lack of functionality. It has some problems in adjusting dates as it is very difficult in real-time tracking of stock. Some users want this application to be integrated with Xero as well as US shipping integration like ship station, etc. Review Source NB Nathan B. Director Retail Used the software for: 1-2 years ### "Basic Inventory Software & Cold Customer Service" June 13, 2018 1.0 When we found a superior inventory management solution (www.cin7.com) we gave our notice to Unleashed to close our account, prior to the next billing cycle. Unleashed informed us they would bill us another month's payment as it was buried in their terms and conditions. This was despite me bringing to their attention that their website stated in their FAQ "While we’ll be very sad to see you go, you can cancel your subscription at any time by emailing support@unleashedsoftware.com" (they have subsequently updated their website, but steadfastly refused to waive this unfair extra fee.) When I asked for Unleashed management to intervene, no one from management responded. Hopefully I can help others avoid a similar fate. My gift to other business owners out there is this... do not sign up with Unleashed until you have review/assessed Cin7. Cheers Pros It is online software (SAAS) so it is accessed via internet and therefore much more convenient to access/maintain than PC based software. Cons Too basic for the needs of a serious retail business. (we have over 5000 products) Reports are limited and Purchase Order creation in particular has no 'smarts'. i.e. when you add an item to a PO, you would like to know how many you already have on order, how many you have a hand, how many have sold in the last month? Not possible on the PO screen in Unleashed. Also no direct integration with 3PL warehouses. For these and many other reasons we spent most our time using spreadsheets which defeats the purpose of specialist inventory management software in my opinion. Review Source SG Steve G. General Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great software for general day to day operations" August 4, 2017 5.0 Bought our invoicing and stock system together so it saved double handling. We just need to implement Zero software to enable it to be fully streamlined. Pros cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day. Cons Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets. Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system. Review Source kR kay R. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Finally great customer service from \[SENSITIVE CONTENT HIDDEN\]" March 8, 2021 5.0 Until recently we have had issues with the reporting and invoicing but now after working with \[SENSITIVE CONTENT HIDDEN\] from customer service we have everything sorted. Pros We have found Unleashed to be very reliable. Cons The fact that it doesn't have forecasting. Reason for choosing Unleashed We originally used Unleashed years ago when the company first started. There were a few bugs and customer service was poor. We switched to Trade Gecko and found them worse so switched back again and by this time Unleashed had sorted most of those issues. Review Source NA Nola A. Used the software for: 2+ years ### "Unleashed Software" February 23, 2017 4.0 After coming from a large multinational company with in-house adapted accounting/warehouse/manufacturing software we were delighted to find Unleashed fulfilled most of our requirements for our new start up company. Although no where near the scale of our previous company we still required multi-currencies, multi warehouses, bills of materials and costs added to our overseas purchases all of which Unleashed is able to deliver. Reports are able to be manipulated with many configurations available to custom design many mix and match data. Another feature we love is the ability to put in a reference at the top of any screen and have the information to drill down to within a second which saves time maneuvering your way through menus. Of course the seamless intergration with Xero was also a requirement. Pros Back orders generated automatically on unfilled sales orders Batch tracking on sales orders Customer service communication is great Cons Cannot have multi purchases orders grouped together and enter other costs (i.e. import charges and overseas freight) and generate back orders on the unfilled purchase order Review Source Will M. General Manager Food Production Used the software for: 2+ years ### "Amazing Inventory Software" June 15, 2021 5.0 Outstanding! Pros Unleashed does everything we need and is the centre of our business apps. Cons There is a lot of options when creating a sales order. It would be nice if the UI was given a refresh to hide some of the less-often used options. Review Source DY Dale Y. General Manager Chemicals Used the software for: 2+ years ### "We've Grown With Unleashed" October 23, 2019 5.0 It is great that we can contact Unleashed and speak directly with someone who can help us with our issues, its the great people and service at Unleashed that makes them a valuable partner for our business. Pros Unleashed is user intuitive for navigation and it is easy to jump from one screen to the next using the hyperlinks. Cons When we started with Unleashed, the pricing options weren't flexible enough for us; however Unleashed took on board our recommendations and now have pricing options that work very well for us. Reason for choosing Unleashed We were already using Unleashed in a small way to manage our retail business in Napier. Switched from [Infor LN](https://www.capterra.com/p/236603/Infor-LN/) Our company was split out from our owners and sold as a stand alone business Review Source LW Lisa W. Accounts and Administration Manager Automotive Used the software for: 6-12 months ### "We think Unleashed is excellent, the ability to see our true margin is a fabulous feature." June 27, 2018 5.0 Multiple warehousing, accurate reports and inventory control. Pros The ability to see our stock holding over multiple warehousing was one of the reasons why we moved to Unleashed. It offer a huge range of features without the expense of going to large program. It integrates with our accounting program almost instantaneously. The reports are excellent. It has enabled us to determine our true cost of product with the ability to add charges such as freight. The onboard team and customer support is excellent. Cons The sales app for iphone is a great tool with one exception, this is the fact that all users are able to see the sell price of all customers. This has meant that our sales reps, who are not privvy to our reseller pricing, are able to see the price that our resellers are paying for product. This is not desirable nor acceptable to us and therefore we are still using another sales order system for the sales reps. If Unleashed were to modify the app so that we are able to limit the visibility of users of the app to only see those orders they have entered for their customers this would be an advantage and would mean we would be able to use the Unleashed sales app for all our sales team and we could cease using another system which isn't integrated with UL, those it would be more convenient and cost saving. Review Source VR Verified Reviewer Used the software for: 2+ years ### "Great customer support" September 1, 2017 4.0 Pros We have recently worked through a stock adjustment issue with Ivan. It took several emails back and forth but we got there in the end. Ivan was great, following the issue through with us to a satisfactory result. Cons Unleashed is quite pricey. Also it lags at times which can be frustrating. It would be great to be able to log emails sent to customers and suppliers (in the same way Xero does in HIstory). Review Source Geoff L. Used the software for: 2+ years ### "Works very well for our business" September 13, 2017 5.0 Pros We have been using Unleashed for over 5 years now. After a slow start, it has improved incredibly. Progressively new features and flexibility have been added which has meant that it now meets virtually all our inventory management, order processing and production needs. Cons The integration with Xero is very good but not perfect if wanting to use Xero invoicing and not Unleashed invoicing. Review Source Dominic G. Managing Director Accounting Used the software for: 1-2 years ### "Overall a pleasant experience, with some minor work arounds" February 8, 2018 4.0 Pros The interface is intuitive for non-experienced members of the team - for example, they can easily raise sales orders and complete invoices. From a management perspective, you can easily access reports and manipulate reports to display the data into relevant stats. You can also export data to excel as well as import data in batches through .csv excel format files - handy for updating customer details, price lists, products etc... There also lots of placeholders to store either, customer details, product details etc... They have a well documented, knowledge library easily and readily available - if you are ever stuck or think you could do something quicker - their library /knoweledge/help is pretty useful. Cons The fact that it is a live system could be considered a con for some - as you would need to ensure that transactions such as, stock movements and sales are completed timeously, especially over month-ends. Review Source VR Verified Reviewer Managing Director (owner) Used the software for: 2+ years ### "Very Good" November 3, 2017 4.0 Too many to list Pros So many of the features of the software are brilliant when compared to what we were using before MYOB ,but in saying that some of the sections/features are more difficult to work with Cons Trying to find my way through some areas to make adjustments is not easy and becomes very frustrating but I guess as time rolls on I keep finding new sections to work with Review Source Similar Products Featured ## Related categories [Inventory Control](https://www.capterra.com/inventory-control-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.