# Page 6 | Unleashed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Unleashed the right Inventory Management solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126644/Unleashed/reviews

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Unleashed

4.4 (284)

[View alternatives](https://www.capterra.com/p/126644/Unleashed/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Unleashed

## Showing most helpful reviews

Showing 126-150 of 284 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Shamil S.  
Planner and Buyer  
Food & Beverages  
Used the software for: 2+ years

### "Average"

January 19, 2018

3.0

Not much

Pros

Batch number tracking, Dashboard, Inventory tracking, easy to export to CSV and work in excel then....

Cons

too many manual work such as picking Batch number, etc... FIFO N/A, difficult to use multiple sizes (units, case, mastercase, etc..) Support very limited, reporting quite out of date. Overall, very basic software.

Review Source

TM

Teresa M.  
Retailer Operation Supervisor  
  
Used the software for: 2+ years

### "Easy to use and great support team."

March 8, 2018

4.0

Pros

Able to build finished products from raw materials. And it can calculate the unit price of the raw materials based on as little or as much info you feed it.

Cons

The software does not have an alphabetized function for entering line items on orders. However you can reorder the line items manually, it's just time consuming.

Review Source

JS

Jack S.  
Director  
Farming  
Used the software for: Less than 6 months

### "Otago Fencing Supplies"

August 4, 2019

4.0

So far so good. We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great. The customer service rep has taken her time to explain everything clearly since inception and has certainly made the whole experience more fluid as a result.

Pros

It's great for multi warehouse visibility. The ease of use is very helpful with on boarding team members.

Cons

Lack of analytical ability within the software.

Reason for choosing Unleashed

Better product and better service. We can't wait for Microsoft Power BI to be integrated.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Because Xero didn't have the multi warehouse capability that we needed.

Review Source

FM

Francesco M.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "the service is good but I was so disappointed that they double the price of it."

June 3, 2017

4.0

you can manage your inventory and sales from everywhere

Pros

The easy features but yet powerful to see profit, landing cost and so on. Of course the cloud features, also printing template were very good

Cons

Too expensive. Too slow in reloading pages, and customer service too weird. I complained for the price increase, they told me they could not do anything.. so I unsubscribe and started migrating to a new system and only then, they offer me a 50% discount forever... what a waste of time.

Review Source

PM

Peter M.  
  
  
Used the software for: 2+ years

### "great inventory software"

December 3, 2016

5.0

Unleashed has been great for my little record label. I'm able to track inventory all over the place, and it works great with Magento & Xero. Highly recommended

Review Source

AS

Abhinesh S.  
Operations  
Printing  
Used the software for: 1-2 years

### "As a package -- great, easy to use."

May 26, 2017

4.0

Assigning the various profit margins (price tier) for our different branches.

Pros

The package is easy to use. From product creation, assigning cost and selling prices to keeping an eye on the profit margin while invoicing. i also like the recent release to change the product codes.

Cons

It cannot handle backorders. We do not have the liberty to format reports that we need. And we cannot link our branch via Unleashed. We use third party to integrate our head office with our branches.

Review Source

Roz H.  
Managing Director and Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "The best experience with inventory software"

November 29, 2017

5.0

Pros

As someone who worked in software for a decade I can vouch for this product as both a developer and end user. It's fantastic, easy on the eye (VERY important) and constantly being improved. The support, the ease of use and the staff are all fantastic. Such a brilliant company with great customer service. Thanks especially to Kyle who articulated the benefits of the software vs the competition clearly. It was an easy decision after that.

Cons

The set up is always labourious for any product. We're still trying to apply certain scenarios to the product to understand how we'd use it to its best potential, but this is no reflection on the team. As organic food producers our process is quite different to many other companies.

Review Source

RW

Rachel W.  
Accountant  
  
Used the software for: 2+ years

### "Easy of use great support video"

January 8, 2018

5.0

Pros

Keep updating the functionality /have great learning video/ quick response from the support team/ can solve problem properly

Cons

Not flexible for foreign currency exchange / can not combine multi purchase order into one bill or one sales invoice/ can not select different currency under the same customer/

Review Source

LM

Leeora M.  
Managing Director  
Consumer Goods  
Used the software for: 2+ years

### "Basic inventory management is great"

February 6, 2018

4.0

Ability to create and send and manage customer orders.

Pros

Stock on hand reports, ability to export reports, being able to clone invoices, good online support. Thats all I have to say about that, thank you.

Cons

Not being able to undo or change completed orders. Not being bale to pull up a full ist of contacts and addresses

Review Source

AV

Adrian V.  
Operations manager  
  
Used the software for: 2+ years

### "We are a steel manufacturing business using Unleashed on a daily basis."

June 5, 2017

5.0

Pros

The ease of use, the reporting and the constant progression of the software. We also like that the interface through from quoting to invoicing is the same.

Cons

Exporting .csv files that don't seem to be compatible to Windows and Mac operating systems. We struggle on both the export and importing of files.

Review Source

KF

Khai F.  
Consultant  
  
Used the software for: 1-2 years

### "Transformed the way we manage our manufacturing business."

March 7, 2018

5.0

Pros

Very comprehensive feature list, powerful UI that is easy to use and understand, and constantly improving!

Cons

Print templates are inflexible - would prefer to have a more typical merge field style template, even though it would be more difficult to set up initially.

Review Source

SF

Stephen F.  
Managing Director  
  
Used the software for: 6-12 months

### "Generally our experience with unleashed has been very positive. The program is very easy to use"

February 1, 2018

4.0

Pros

Stock and batch control is very good and easy to use. The functionality around receipting in shipments is also excellent

Cons

I find the way in which cost allocations is done to be completely illogical. I.e. shipment costs are allocated based on the value of the item, not the cubic measurement or weight of the item. While in some cases the ability to allocate shipment costs to an item, in the majority of cases costs should be allocated on cubic measurement or volume otherwise if you ship multiple items ( as we do ) of varying sizes, volumes / weights in the same shipment, the allocations are incorrect

Review Source

LM

Laura M.  
Project Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Integrating with Shopify"

September 19, 2018

5.0

Pros

Lauren has been an absolute star. Had a few problems connecting the Shopify integration with Unleashed and she guided me through it all. Hurrah!

Cons

Can be a bit tricky to get your head around, but not bad at all once you've done that. Just need to stick with it!

Review Source

GA

Gary A.  
Managing Director  
  
Used the software for: 2+ years

### "We have been using Unleashed for 7 years now because of its simplicity. "

June 2, 2017

4.0

Pros

It is simple to use and improvements are rolled out regularly. Unleashed allows us to focus on the business rather than inventory management.

Cons

No real cons. We would like to utilise the barcode feature but it doesn't work with our assembly process. I would quite like the app in Android too.

Review Source

Clive S.  
Systems Director  
  
Used the software for: Less than 6 months

### "Quick to get started, support is great fast to respond to our issues"

February 1, 2018

5.0

Pros

Fast to get up and running, simple to integrate with Xero account. good support and lots the easy to follow training videos

Cons

Document designer has limitations, Documents for Kits and being able to pick the kits needs some work. To be able to have kits in kits. currently only integrates with salesforce, would be good if the linked to a couple of other CRM like Zoho

Review Source

TW

Tony W.  
Managing Director  
Wholesale  
Used the software for: 2+ years

### "Overall very easy to use and natural progressions through each step"

June 3, 2017

4.0

The ease of which we can search product history for costs, landed cost and margins.

Pros

the ease of quoting and sending out via email to customers and since the addition of cloning this is even better

Cons

For me the product searches seem a fractured and require various configurations of the code to located the item

Review Source

Tess W.  
  
  
Used the software for: Less than 6 months

### "Setting up business in the UK with Unleashed"

August 23, 2017

5.0

Pros

Easy to use software and excellent support from the team, I am based in the UK and able to receive customer support 4 days a week from NZ. Team are really helpful in setting up and able to answer all my queries.

Cons

I would like to be able to pull more customized report on products, but the team have said we can work on building this for our business which is great.

Review Source

JD

James D.  
Director  
Construction  
Used the software for: 2+ years

### "I like the software but we need more features - listed below."

June 2, 2017

4.0

Pros

It's cloud based and readily accessible. Reports are great as well. Gives you a good take on sales & purchasing history.

Cons

You guys need to make a full functional app for ipad & have a CRM other than Salesofrce to integrate to the program. My stock levels are also continually out &

Review Source

MD

Michelle D.  
Accountant  
Chemicals  
Used the software for: 1-2 years

### "Easy to use system ,does have some limitations, but overall a good system that keeps getting better "

January 4, 2018

4.0

Pros

The system is continually updated so better functions lead to better use. The online chat is quick and the answers are easy to understand. It is cost effective for a small company,

Cons

Some of the search areas are lacking. Also you can set dates when invoices from sales but not when receipting from purchases. Some push through to Xero in the wrong month if not manually changed, whereas I can set Sales to invoice on the date it happens.

Review Source

Thomas T.  
Production Engineer  
Machinery  
Used the software for: Less than 6 months

### "Excellent Product, Excellent Customer Service"

March 5, 2018

5.0

Pros

its range of functionality is what really set it apart from other software packages. We needed a package that could really manage the complexity of our sales orders

Cons

i personally find it a little complex, took me a while to get my head around the all the different things to upload, would be better if it was more concise and broken down into less stages.

Review Source

MH

Mick H.  
Service Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great On-Boarding"

May 26, 2021

5.0

Very good.

Pros

We had a very good relationship with \[SENSITIVE CONTENT HIDDEN\]. She took us through all the key steps so we didn't miss anything. Trickiest part was the Xero integration but we covered it all.

Cons

Nothing. Everything about on-boarding went well.

Reason for choosing Unleashed

Componentry breakdown of BOM's, stock visibility and general accountability.

Review Source

KR

Kanak R.  
Managing Director  
Automotive  
Used the software for: 2+ years

### "Value for money"

August 7, 2017

5.0

Manage the sales in an efficient way.

Pros

Great package for small businesses . Feature to set customer pricing is a great. Customer support is also good.

Cons

Docu design and reporting filters need to be able to be selected individually. Customer to have the option to select the dashboard.

Review Source

MW

Michael W.  
GM Operations  
Environmental Services  
Used the software for: 6-12 months

### "Unleashed Review"

November 24, 2020

4.0

Pros

Reasonably easy to use and because Xero doesn't have multi warehouse capabilities forced to use a secondary application

Cons

The most difficult invoice/packaging slip doc function set-up and is almost impossible to navigate/change resulting in completely unprofessional looking invoices/packing slips.

Reason for choosing Unleashed

can't recall

Review Source

VR

Verified Reviewer  
Chief Operations Officer  
Hospitality  
Used the software for: Less than 6 months

### "Unleashed does a fantasic job of ensuring an accurate Inventory."

May 7, 2018

5.0

Pros

The fact this it is a perpetual inventory system is a must have for us. The support documentation is fantastic. Simple to transfer inventory, setup quotes, and the integration with QBO works quite well.

Cons

I can't attach documents to Sales Orders or Purchase Orders. Document Designer could be improved. Needs a direct UPS shipping integration.

Review Source

RC

Richard C.  
Director  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Generally good product."

August 3, 2017

4.0

Stock information

Pros

Stock valuation report is good. Stock history is good. Sales and margins reports are good. The view products window is clear.

Cons

No ability to enter flashing messages on items on the View Products window ie "Warning. Item to become redundant. Do not reorder"

Review Source

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