# Page 9 | Unleashed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Unleashed the right Inventory Management solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126644/Unleashed/reviews

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Unleashed

4.4 (284)

[View alternatives](https://www.capterra.com/p/126644/Unleashed/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of Unleashed

## Showing most helpful reviews

Showing 201-225 of 284 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RT

Renee T.  
Director  
Retail  
Used the software for: Less than 6 months

### "Unleashed has helped us to manage our business and improve our understanding of inventory management"

October 31, 2017

4.0

Increased understanding of stock levels and inventory management. Better experience for our customers as we have fewer out of stocks and back orders. Reduced costs in freight as we have less back orders and have streamlined ordering from our suppliers.

Pros

As we are an online store, unleashed has been great for inventory management as it updates live and will make items unavailable online as soon as they are out of stock. This has resulted in far fewer back orders and has reduced the time we spend contacting customers regarding out of stocks and back orders. Conversely, we now have far fewer out of stock items as we have a better understanding of stock levels and are able to streamline our ordering from suppliers.

Review Source

JF

John F.  
Managing Dircetor  
Import and Export  
Used the software for: Less than 6 months

### "Unleashed Review"

October 13, 2019

4.0

I now have total control over our stock, sales orders and purchase orders

Pros

Ease of use and support in getting it up and running

Cons

Reporting could be better, more options to customise

Alternatives considered

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

Reason for choosing Unleashed

Ease of use and ability to assign the right tasks to the right employees at a great level of detail

Review Source

AS

Anita S.  
Team Manager  
Accounting  
Used the software for: 1-2 years

### "A sophisticated yet easy to use Inventory program that integrates well with Xero "

March 28, 2018

5.0

Unleashed indeed is on the top list of Inventory software that integrates with Xero. When we got queries from clients using Xero about a recommended inventory software, we can proudly refer to Unleashed and in many times it can meet the clients' expectation.

Pros

\- It really works. - Ease of use, Unleashed got exporting and reporting features. - It integrates well with Xero. - The helpful and responsive customer support. - It got Learning & Training resources

Cons

We're looking forward to new improvements in integration with Xero. A couple of features need to be added but these are in the pipeline.

Review Source

MP

Michael P.  
VP of Operations  
  
Used the software for: 6-12 months

### "Super nice interface, easy to use."

March 2, 2018

5.0

Pros

I love the dashboard and the ability to quickly view my inventory status and costs. I tried over 8 different inventory management software programs and Unleashed came out on top every time.

Cons

I wish I could add monthly quota's and view last month sales in the dashboard. Other than that, the program is perfect.

Review Source

YJ

Yvonne J.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "New user"

August 11, 2019

3.0

Pros

Being able to see the images beside the products and the wide search function in orders for products.

Cons

Biggest negative is the system not auto allocating a number when importing orders, purchases etc. I don't know any company that does not use consecutive numbering for forms, so this should be a no brainer for any system.

Reason for choosing Unleashed

Had already spent too much time looking at Unleashed and ran out of time to do more testing on other products.

Review Source

CM

Cormac M.  
Director  
Wholesale  
Used the software for: Less than 6 months

### "Impressive software package that results in time and cost optimisation."

July 11, 2018

5.0

My client has better control over inventory from all aspects - financial, logistics and management time.

Pros

My client and I enjoyed the ease of use, help and tutorials. The connectivity to other apps such as Xero and Shopify was critical in selecting Unleashed as SAAS. The Unleashed support is great, very helpful and responsive. The information available to the client now is streets ahead of pre-implementation phase and resulted in optimisation almost immediately.

Cons

Lacking some useful reports meaning users have to manipulate excel to derive information. However Unleashed support noted requests for various reports and have added these to late updates.

Review Source

VR

Verified Reviewer  
Director of Procurement and Logistics  
Consumer Goods  
Used the software for: Less than 6 months

### "Great Product. Great Service."

October 1, 2019

5.0

The rep was amazing and helped get rolling quickly and efficiently. Great response to the few issues we had ramping.

Pros

The customer service and on boarding process is great.

Cons

Rigidity in reporting and access to the data.

Switched from

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

Functionality of multi-warehouse was needed.

Review Source

ST

Stacey T.  
IT Procurement Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "I could use a few more user friendly options for customer returns. And credits."

August 4, 2017

5.0

Tracking Serial Numbers, reporting, invoicing and PO and SO creations.

Pros

The amount of info you can plug in for products and the ease of reporting. The reports are detailed and easy to sort and use.

Cons

Credits and returns functions. I have a hard time using these correctly. Or understanding maybe.

Review Source

CH

Courtney H.  
Customer Service Representative  
  
Used the software for: 6-12 months

### "Easy to use"

November 28, 2017

5.0

Heaps of time saved

Pros

Fast processing of orders and invoicing customers, especially one after the other or high volumes, also the price is always accurate and barely many errors occur.

Cons

It is annoying for me when i need to change or update a code and I am unable to change product codes.

Review Source

JG

Jacqueline G.  
Sales  
Arts and Crafts  
Used the software for: 6-12 months

### "Unleashed looks good and is very easy to use. "

September 26, 2017

5.0

Very easy to use.

Pros

I can't comment on customer support as I haven't had to use it yet. I didn't pay for it so can't comment on value for money but I would recommend it so far.

Cons

Unleashed is so nice to use that I haven't come across any negatives yet so I can't comment on this.

Review Source

KM

Karen M.  
Owner  
  
Used the software for: 6-12 months

### "Easy and simple to use."

August 9, 2017

4.0

Pros

Implementation was pretty simple. We were able to integrate with our accounting system. We needed to add another 3rd party to successfully integrate with Shopify.

Cons

The inability to integrate directly with UPS and the lack of automated emails to customers upon shipment.

Review Source

GD

Glenn D.  
Director  
  
Used the software for: 6-12 months

### "Powerful simplicity"

August 7, 2017

5.0

Pros

it does 99.9% of what we need and isn't burdened with bloated systems that we don't. The customer service is literally the best I have ever received.

Cons

The one thing I would like is to be able to select multiple Product Groups for a product. That's pretty much it!

Review Source

CD

Carey D.  
Director  
  
Used the software for:

### "Staying ahead of the competition"

April 20, 2015

5.0

Our company is based in the Consumer Electronics industry and like other industries it is extremely competitive. While we have the benefit of selling excellent products and enjoy great customer support, we also realise that we need a point of difference to remain competitive. Our difference is highly focussed customer service and support, Unleashed allows us to keep tight control of our inventory systems and order process. Unleashed is central to our company offering industry-leading customer focussed support. After spending over 15 year in this industry, we have never before been able to access timely accurate stock information, process orders or know exactly what our live stock position is. On the rare occassion that we need support , the team at Unleashed have been quick, professional and obviously values the support they offer their customers as much as we do with our customers. Given the modest cost of Unleashed software - it is specatular value and I honestly can't imagine what we would do without it!

Review Source

WP

William P.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Wouldn't be without it"

July 10, 2019

5.0

Very professional, and knowledgeable. I had multiple questions and concerns, and nothing was a problem, and as I continue to streamline my business through unleashed, I know that I'm in safe hands. Thanks, CSRs and Team! Regards, William

Pros

it forces accuracy, and being able to break down products into bills of materials and assemblies with costings is priceless

Cons

PLEASE ALLOW ME TO CHOOSE A DATE RANGE ON THE DASHBOARD! EMAIL ME ADMIN@SWIFTFORM.CO.NZ ONCE DONE THANK YOU

Review Source

DM

David M.  
Director  
  
Used the software for: Less than 6 months

### "Unleashed is fundamental to our business"

April 2, 2018

5.0

Pros

Cloud-based, easy to use. It integrates straight into Xero (cloud-based accounting software which is awesome too). The Unleashed mobile app is good too - giving an instant look at all orders before we visit a customer. We would have died under the admin/logistics burden if we didn't have Unleashed - it allowed us to launch a new company and ramp up to annual run rate revenue in under 4 months.

Cons

It takes some work setting up the system and each new production run batch. It required a few calls with the Unleashed support team to understand how to set things up, but once done we were fine.

Review Source

JS

Jordan S.  
Business & Operations Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Some Kinks, Worth the Investment"

March 1, 2017

5.0

The program is great, the customer service is better. We used Unleashed to scale our production business, and provide transparency on our core financials. The program takes some getting used to, but is worth the time spent to learn it.

Pros

Customer service, responsive feature design

Cons

Experiences lag at times.

Review Source

RA

Rammel A.  
Procurement Specialist  
  
Used the software for: Less than 6 months

### "Unleashed inventory and overall features enables us to save time and have an accurate inventory data"

January 6, 2018

5.0

Pros

Unleashed is a very easy to used software. The commands are simple. The procurement features from PO creation to receiving is very efficient specially in tracing the cost history and auto computation of landed cost using the purchases data. The creation of product and editing the product is very easy. The production feature is not complex and accurate .

Cons

As of the moment all things are smooth when it comes to our usage. We have been using it for quite some time and we haven't encountered any major issue. I we may suggest adding an expiration feature would make the system even helpful.

Review Source

KS

Karl S.  
Manager  
Accounting  
Used the software for: 2+ years

### "A superior inventory management system! Hard to go past it as one of the first options to clients."

June 6, 2017

5.0

Remote access and integration to shared cloud ledgers - a must for our clients

Pros

Provides the power and sophistication clients need with the flexibility and mobility of a cloud based product. It is ever-evolving and being developed with great new enhancements - an important feature when considering making the jump across to Unleashed.

Review Source

Sara S.  
  
  
Used the software for: Less than 6 months

### "null"

July 27, 2017

5.0

Review Source

Matthew S.  
  
  
Used the software for: Less than 6 months

### "null"

November 23, 2017

5.0

Review Source

QN

Quang N.  
Marketer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Good product, lacks some core integrations."

October 4, 2016

3.0

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Review Source

TS

Tomas S.  
Warehouse and Logistic Manager  
Wholesale  
Used the software for: 6-12 months

### "It's a easy to use and very logically designed system."

February 9, 2018

5.0

Pros

The Unleashed is logically organized and has nearly everything to run warehouses and spare parts business.

Cons

There are few details missing to make it perfect like printing products barcoded labels or item pick&pack scanning.

Review Source

JC

John C.  
General Manager  
Retail  
Used the software for: 2+ years

### "Great Product"

February 24, 2017

5.0

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

Review Source

UA

Uwais A.  
Senior Financial Consultant  
Accounting  
Used the software for: 6-12 months

### "Unleashed Review"

July 22, 2019

4.0

I manually reconciled 3 months worth of transactions to Xero and was quite happy that it all tied in or could be reconciled

Pros

The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful

Cons

Some clients do not need as much of a complicated system as Unleashe provides, but better than the accounting package. I.e. they need something in between

Review Source

VB

Vaughan B.  
CFO  
  
Used the software for: 2+ years

### "Very intuitive and fun to use"

August 8, 2017

5.0

Pros

Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Cons

Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Review Source

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