---
title: "TrekkSoft Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TrekkSoft Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more."
source_url: "https://www.capterra.com/p/126665/Tour-Activity-Booking-System/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 TrekkSoft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrekkSoft

## What is TrekkSoft?

TrekkSoft is trusted by tour and activity companies in 130+ countries across the globe. Convert more website visitors to booked guests and benefit from a payment gateway designed for the tour & activity industry. Use TrekkSoft to power multi-channel sales through OTAs like Expedia or GetYourGuide, through local resellers like DMOs or other industry partners. Manage your bookings, tours, schedules, resources and teams in one place. Schedule a demo with us today!

## What is TrekkSoft used for?

[Tour Operator](https://www.capterra.com/tour-operator-software/)[Reservations](https://www.capterra.com/reservations-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/)

Top alternative

Featured

Overall rating

Based on 230 user reviews

Reviews sentiment

Positive

90%

Neutral

4%

Negative

7%

Starting price

€49

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrekkSoft?[Manage this product listing](https://www.g2.com/products/trekksoft/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrekkSoft

4.5 (230)

VS.

[4.8 (529)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

$79

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (230)

Ease Of Use

4.7 (529)

Value For Money

4.3 (188)

Value For Money

4.7 (503)

Customer Service

4.5 (223)

Customer Service

4.8 (523)

## TrekkSoft alternatives

[4.7 (474)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/alternatives/)

## FAQs about TrekkSoft

Overview

### What problems does TrekkSoft solve?

TrekkSoft solves fragmented tour booking, capacity management, payment collection, and channel distribution by centralizing reservations, real-time availability, guest lists, tickets, and sales reporting. Tour operators, activity providers, travel agencies, and hostel reception teams benefit from reducing overbooking, manual updates, phone coordination, and disconnected website, agent, and marketplace bookings.

Answer based on 168 reviews

Overview

### Which roles and teams benefit most from TrekkSoft?

TrekkSoft is most used by tour and activity business owners, founders, and executives who oversee bookings, sales, and day-to-day performance. Operations managers and office teams manage reservations, schedules, payments, and customer communication, while sales and marketing staff track availability, process bookings, and support revenue-generating activities.

Answer based on 204 reviews

Overview

### What company size and industries is TrekkSoft built for?

TrekkSoft is built for small tour and activity providers, with 97% of reviewers from small businesses and 54% in Leisure, Travel & Tourism. It also serves Hospitality (12%) and Sports (6%) organizations, while midsize and enterprise users each represent 1%. Its most common use case is tour operator management (48%).

Answer based on 230 reviews

Features and Usability

### What are the key features of TrekkSoft?

TrekkSoft includes online booking and activities booking for accepting customer reservations through websites and sales channels. Its reservation management tools centralize bookings, schedules, and availability, while payment processing supports checkout, charges, refunds, and international customer payments. API and OTA integrations connect external booking channels.

Answer based on 13 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TrekkSoft offers Starter at €49 per month, with Accelerate and Ultimate at 149 and 249 monthly. Starter includes 10 agent accounts and one hour of training; Accelerate adds unlimited agents, while Ultimate includes API access. Reviewers describe it as expensive for small businesses and cite per-offline-booking, transaction, and transfer fees.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does TrekkSoft integrate with?

TrekkSoft integrates with 10 third-party tools, including Google Analytics 360 and Google Calendar for reporting and scheduling; PayPal, PayPal Enterprise Payments, and Stripe for payments; and WordPress, Wix, Joomla, Meta for Business, Zapier, and Zendesk Suite for website, marketing, automation, and customer support workflows.

Answer based on 16 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TrekkSoft?

TrekkSoft offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers find basic booking and day-to-day tasks user-friendly, so frontline staff can learn quickly. Administrators, larger operators, and teams configuring complex workflows, integrations, or accounting processes often need more time, support calls, and guidance to learn the platform’s full feature set.

Answer based on 25 reviews

Getting Started and Support

### What customer support options does TrekkSoft offer, and how do users rate the experience?

TrekkSoft offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe staff as helpful, patient, and responsive, particularly during setup, with clear guidance and fast answers. Some reviewers report delayed follow-up, slower replies for complex technical issues, and limited chat availability.

Answer based on 119 reviews

Tour operators

### Is TrekkSoft a good choice for tour operators?

TrekkSoft supports tour operators with online bookings, capacity management, payment tools, and partner sales channels that help businesses sell activities and tickets in one place. Small operators value website integration and scheduling options, while more complex companies may need added flexibility for asset assignments, custom workflows, and mobile booking experiences.

Answer based on 78 reviews

## Features

AI summary

Based on 973 Tour Operator reviews

Capterra data shows that buyers of tour operator software rank the following features as their top priorities:

-   **Booking Management** (**56%** of reviewers rated this feature as critical)
-   **Reservations Management** (**53%**)
-   **Payment Processing** (**53%**)

TrekkSoft supports all three of the features reviewers value most: **Booking Management**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help tour operators handle bookings from start to finish, keep reservation details accurate, and process customer payments efficiently, allowing teams to manage day-to-day operations with less manual work and better customer service.

Booking Management

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Payment Processing

4.5 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Pricing Management

4.4 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Activities Booking

4.6 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Central Reservation System

4.3 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Update and maintain information on inventory and rates to manage guest reservations in real time

Reservations Management

4.7 (18)

66.67% of 18 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

TrekkSoft 65 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Client Management: Manage contact details and communication with clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Event Scheduling: Plan an event's time and location
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Group Reservations: The ability to reserve times in groups.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project
- Mobile Access: Access software remotely via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Package Creation: Sell multiple products or services together, as a set
- Payment Processing: Accept, record, and reconcile financial transactions
- Policy Management: Create, manage, and track policies and procedures within an organization
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Quotes/Estimates: Generate quotes or estimates for customers
- Ratings/Reviews: Ratings/Reviews
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Sales Pipeline Management: Pipeline view and tracking lead status
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.3 (198)

4.3

Based on 198 reviews

## Pricing

Value for money

4.3 (188)

[View pricing plan details](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/pricing/)

Starter

€49.00

Flat Rate,Per Month

It includes:

-   Unlimited user accounts
-   10 agents accounts
-   1 Hour of Dedicated Training
-   Booking Widget
-   Offer Rental Items
-   Add-ons (items)
-   Integrated Payment Gateway
-   POS & Mobile POS App
-   Create Discount Codes
-   Accept Gift Cards
-   Resource Manager Integration
-   Advanced Channel Manager
-   Free website builder
-   Connect to top OTA's worldwide

Accelerate

€149.00

Flat Rate,Per Month

It includes:

-   Book Now and Pay Later Option
-   Unlimited Agent accounts
-   Access to Partner Network
-   Offer Private Activities
-   Collect Down Payments
-   On-demand Activity Inquiries
-   Set up Activity Package Deals
-   Collect Legal Waivers
-   Online Wallets Access & Customization
-   Sell Gift Cards

Ultimate

€249.00

Flat Rate,Per Month

It includes:

-   1,000+ Integrations with Zapier
-   Multiple Payment Gateway Options
-   Exclusive Business Insights
-   Dedicated Account Manager
-   Full API Access

Value for money

4.3 (188)

4.3

Based on 188 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (223)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (223)

4.5

Based on 223 reviews

## User reviews

Overall rating

4.5

Based on 230 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(152)

4(54)

3(9)

2(6)

1(9)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Manager

Used the software for: 3-5 years

### "We use Trekksoft daily for all of tour operations."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2019

Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Pros

It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Cons

Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner Manager

Used the software for: Less than 1 year

### "Surprisingly great solution even for very small businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2023

Extremely positive and it has proved an excellent launch pad in our trial year as a start up business. It will come to full potential in years 2 and 3. Start up and ongoing costs are very acceptable, even for a small business. And if you need to talk to someone - service is quick, responsive and solution orientated.

Pros

Customizable at all levels - and the ability to add differing approaches to offering payment for your products (vouchers etc) and the ability to add shop items too.

Cons

Sometimes the terminology and vocabulary used in the menu and form systems could use more easy and accessible clarification. The help system is great at answering 'how to..?' questions, but not so great at answering 'what is...?' questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Owes me a lot of money , wont respond, terrible support, many technical issues & designed to bleed money from you"

1.0

September 18, 2017

Be warned about this company - they are good at marketing and promising everything about their product but they fall far from delivering on their promises and can seriously damage your business.

Cons

The pre sales people will do everything they can and promise you everything to get you on board - but after that you will not received the same level of response again. - The actual technical setup of the site causes lots of SEO issues and google to penalize you giving you no chance of doing well in rankings. You are very limited on what you can do to make changes to help this. Our sales dropped 60% when we switched. - The tech support is just a system to fob you off with next to no support at all. They have a "helpdesk system" chat type interface right in the admin , you ask a question and it will take min hours but more likely a day or so for someone to reply but that reply will usually not be an answer but just "we will pass this onto the support team" . So basically can take days to just have you request passed to support. From there your lucky if you get a response in less than a week , often taking many weeks for a reply. -The checkout cart is extremely bad and has extremely high abandonment rates. Also the fact that you can only book one product at a time loses lots of sales or puts people off from booking at all - The payment processing fees are very high, and that is on top of an already expensive fee you pay for the system, charges for refunds, placing bookings (even for offline bookings there are fees!). - The checkout cart currency conversion system is a ripoff that just annoys your customers and results in lots of complaints about you over charging them. Basically , by default it is set to have Trekksoft handle the conversion and they rates in their favor to make more money - it is possible for the customer to choose to have their bank do the conversion but this is not obvious and no one does, so they only find out when there are excessive charges in their bank account. So make it worse a problem we experience on several occasions (and i reproduced this , reported it and was told it wasnt a problem / brushed aside)) is a double conversion - example using a credit card in USD to pay for the products priced in USD on our site the customer have teh payment converted to a non usd currency (incurring charges by trekksfoft) then it was presented to the USD credit in the non USD currency , therefore incurring conversion charges again. Basically for USD priced items with a USD credit card was doublely charged for currency conversions! - some tours that showed as being authorized had problems in the trekksoft gateway back end resulting in us not being paid. When we queried these we were given random excuses trying to fob us off and avoid paying (never resolved). The issues go from top to bottom - CEOs and senior management have been included in email complaints about them not responding (several emails over a month period) to my request for answers regarding the many thousands of USD they owe us but we get no response. Last email informed them of impending legal action and it receive a swift apology and a promise it would be investigate by a support manage , with a follow up response the following day. That what several days ago and nothing so I have no choice but to take legal action against the company now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

Byron R.

CEO

Used the software for: 3-5 years

### "Best travel software for tour operators and travel agents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2024

When I found Trekksoft, was like Finally! found something that can work. We did not hesitate to try the demo, we subscribed right a way and started working, got the training online and within days started getting bookings.

Pros

All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities.

Cons

Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Manager

Used the software for: 1-3 years

### "Small-medium sized business 100% satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2023

Our experience has been great from the start. The marketing agent did a great job explaining the features, answering all our questions and consulting technical support when deemed necessary. She took her time explaining everything we needed to know via videocalls.We chose to set up everything ourselves and I do recommend this if you have the time for it (as we do in low season), because this is the best way to understand how the systems works and will make it easier in the future to make small or last minute changes. Their support line is also really great in helping you with all your questions. Live chat is quickly available, albeit during limited hours, but any email is rapidly answered as well and their answers were always useful and to the point.Once everything was set up, we never had to contact the support line again. Everything runs smoothly as it should be!

Pros

\- Clear pricing and commission based costs. One time setup fee, but no monthly charge, very important for a seasonal business as ours.- We set all our products and rates up ourselves, but could have given the information to the support team and they would have get us started, per their suggestion. Interesting if you do not have much time to get acquainted with the in and outs of the system.- Excellent booking app for sales agents, easy to make changes in capacities if needed.- Access to a clear guest manifest through the app at any time.- Very ease to reschedule or cancel a booking in the app.- Several integration options for your website.- Rendered clear and simple to the online customers

Cons

Adding a date for an activity cannot be done in the app, as far as I know, and I will just login via my browser.. I have not yet contacted support about this, because it is not a regular necessity for us and I can add it quickly via the browser.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CSO

Used the software for: 3-5 years

### "Can become the best of all."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2022

We have spent a lot of time to reach an acceptable booking process for our eeds. It would we muc etter to ave a differet possibility to make the booking engine more flexible we you what to make a product that can mix different products to reach a very rela dynamic packaging , but we uderstand that to make and change an architectural structure of a service is not that easy. A parallel software like tose one to build chat bot would be nice to have, while we wait, we develope our one with this one.

Pros

The possiility to mix, during the buying process, different product/services to get a final result ( booked product ) close to a " dinamic packaging " .

Cons

unfortuately the company do not sell specific booking for ( do not uderstand the potentiality ? or lack of knowledge of the niche markets possiility ? specific market ( diving / bike rental / sailing / motorbike rental etc ) this forced us to work hard to modifiy the bookin process till we got a close booking process for the market we focusing on . Is quite clear that there is a tremedous market for specific booking engine. In te meantime we consider this one, the best one to be used for your specific market that is ot focusing on a single product but a mix of those you sell and have a final one made by several of them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Great booking system for tours and activities providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2022

Pros

\- Easy to make bookings (particularly with new mPOS) and to modify existing bookings - Integrated own payment processing solution (Payyo) and integration with third party payment processing solution (if needed) - Integrated channel manager (Experienced Bank) that connects with many OTAs - Many customizable functionalities - Excellent CSV/Excel exports and Zapier connection to process and data and build reports on another Business Intelligence tools - Partner network makes it easy to cross sell and invoice activities between partners

Cons

\- Requires a learning curve to set up the products properly - Resource manager can be trickier to set it up properly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO and Founder

Used the software for: 3-5 years

### "Great tool for tour companies!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 16, 2023

My overall experience with TrekkSoft had without a doubt had been great. I am particularly happy with the customer service.

Pros

TrekkSoft is very easy to use and it's features are crucial for our business. We have used it for the last 2+ years and no problems whatsoever. Implementation of the products is easy and the staff is very helpful in the process. It had made our business run smoothly especially in the process of handling the reservations manually. 5 out of 5 stars!

Cons

Setting up pricing category is a bit complicated when it comes to the number of the guests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Menager

Used the software for: 3-5 years

### "Trekksoft review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 5, 2025

I would say overall a good experience so far

Pros

Easy to implement, good customer service.

Cons

Too many options, sometimes it takes a bit to find what you are looking for

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Couldn’t be more happy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2025

It’s easy but if something still with any doubt I have the chats and the videos for extra help!

Pros

I didn't know anything about the product and it wasn't clear to me how everything worked. The person who contacted me was so humane and empathetic... he explained everything to me with all the patience in the world! I couldn’t be more grateful!

Cons

It’s simple! You do it once and it’s clear!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/reviews/)

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