# Page 8 | TrekkSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is TrekkSoft the right Tour Operator solution for you? Explore 230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126665/Tour-Activity-Booking-System/reviews --- TrekkSoft 4.5 (230) [View alternatives](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 8 - Reviews of TrekkSoft ## Showing most helpful reviews Showing 176-200 of 230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VB VALENTINA B. RESPONSABLE Sports Used the software for: Less than 6 months ### "I'M WORKING ON IT" October 30, 2023 3.0 Pros THE USE THAT I COULD DO TO SELL OUR PRODUCTS EVEN MORE Cons IS NOT TOO INTUITIVE. IT TAKES A BIT TO GET USE TO USE IT. Review Source Response from TrekkSoft November 6, 2023 Dear Valentina, Thank you so much for taking the time to leave us a review, your feedback is always welcome as it helps us to keep on improving. We are happy to see that you see in TrekkSoft an ally to improve your bookings and thanks for highlighting that you are facing some problem with the usability of our software. Please know that we will do everything we can to improve the UX quality delivered to you.  Do not hesitate to contact us if you need any further assistance. Looking forward to a long term partnership. Best, The Trekksoft Team  FC Francesca C. Travel Consultant Used the software for: 6-12 months ### "I'm the founder of a small tour company and Teekksoft is the ideal partner to grow my business" October 25, 2017 5.0 Pros Teekksoft is easy to use. It helped me to simplify the management and booking process of my tours. It's the software that every activity provider should have. The added values are dfinitely their webinars, insider's guides and reports which are so helpful and absolutely free. Every operator is extremely professional and caring, and always ready to help out, that's what makes the difference. They are never pushy, so it's always a pleasure to receive their newletter and read their posts on social media. Teekksoft is a business with a soul! Review Source Response from TrekkSoft October 30, 2017 Hi Francesca, Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft. Thanks , The TrekkSoft Team BA Barbora A. CEO Used the software for: 6-12 months ### "just great" December 11, 2017 5.0 not many yet. I was not warking with the software yet as I was too busy to edit all my data and upload it. Pros That can connect the most important resellers. That I have all the data on one place and do not have to open too many folders. Review Source Response from TrekkSoft December 21, 2017 Hi Barbora , Thank you for taking the time to leave a review of your experience so far. If you have any questions on the use of the software please reach out to us at any time . Thanks , The TrekkSoft Team MM Miljan M. Used the software for: ### "Trekksoft - valuable partner in travel industry" February 3, 2017 5.0 I was looking for an easy-to-integrate and affordable solution for collecting online payments for a long time. When I found Trekksoft it really helped my business to overcome difficulty to receive payments from travelers world wide. Their support is good, actually the thing I like the most about Trekksoft is that you still talk to real people, not to some ticketing system. So far I didn't face any issues, and I'm using Trekksoft for three years now. I hope it stays that way. There is plenty of cool features this software has, but unfortunately those are available only in most expensive plan which is not affordable to majority of small tour&activity companies. Review Source CC Cristina C. Doctor in Biology Leisure, Travel & Tourism Used the software for: 6-12 months ### "A little bit complícate " January 31, 2017 5.0 I bought the system but They told me i can créate my web page. I need two months fíe understand What i need to do. And the other thing is nobody told me i need a lot of Seo. Now i am Sell My tours but need many months. I think so that You could Give 2 months free For the people Understand and créate the new web page Pros Pay online with credit card Cons Complícate and many things only in spanish Review Source CD Christophe D. Founder & Sole owner/Director Used the software for: ### "Fantastic software that has endless possibilites" May 20, 2015 4.0 From the very start the Trekksoft team have been very customer focused and have always assisted Catamaran Cruises Mauritius in making the most of their software. Pity we do not hav our local currency yet on the system i.e: the Mauritian Rupee MRU. We would really appreciate having one of the trekksoft team fly over to Mauritius to help us expand our brand and make full use of this incredible software. Review Source SOC Sarapiqui Outdoor C. Sports Used the software for: 1-2 years ### "null" August 14, 2015 5.0 Review Source jL julian L. owner Used the software for: 6-12 months ### "i have had an excellent experience thus far" October 17, 2017 5.0 all i wanted was more website traffic and trekksoft has delivered, now to convert this traffic Pros i find it easy to use and well setup - the main reason i joined was that i am not technical enough and this bridges that issue Review Source Response from TrekkSoft October 17, 2017 Julian, thank you for your review! I am glad to see that you are satisfied with the product we provide. Olivia from TrekkSoft IA Inés A. Used the software for: ### "Since they started" January 31, 2017 4.0 I've been working with this software more or less since they started with the business, more or less the same time my company was launched. Since the beginning many features have changed to get better. Actually they have multi language support, they are improving and adding functionality and more. The software itself is flexible and provides companies specific functionality tailored to your real needs. They also provide you tools, seminars and further information to improve your sales and marketing politics; so all in all you receive a good service. Customer support could be a bit faster. Review Source jP joao P. owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A powerful and complete tool" February 4, 2017 4.0 I'm in the uploading contents fase however I already note that this software is a powerful tool. The assistance support is very important and you made it also very accessible. Pros the complete and well tinked Cons Not so easy to start the uploading contents. Understandable by the complexity of the tool Review Source AU Alex U. Owner Used the software for: ### "Great choice" November 26, 2014 5.0 I decided to take a gamble by using TrekkSoft to improve my business, and TrekkSoft definitely paid off. Black Stallion Ranch is focused on fun, enjoyable experiences and TrekkSoft is a perfect solution to match our business. It gives me a great overview of my business and keeps things running smoothly. Review Source AU Alex U. Owner Used the software for: ### "Great choice" November 26, 2014 5.0 I decided to take a gamble by using TrekkSoft to improve my business, and TrekkSoft definitely paid off. Black Stallion Ranch is focused on fun, enjoyable experiences and TrekkSoft is a perfect solution to match our business. It gives me a great overview of my business and keeps things running smoothly. Review Source lB lyn B. owner Used the software for: ### "lack of comunication, " December 18, 2015 1.0 my company has used Trekk soft, which I have to say has left me feeling I wish I had never used them, they were quite helpful before we paid for the site, I cant say the same since it was completed, live chat nobody gets back, and the comment is always someone else deals with that. The bottom line is they don't want to know, which amazes me as they are dealing with tour operators, the last thing they need is bad press. We were listed on google in the top 5 for many years, since using TS we have completely disappeared from google. Review Source AK Andrew K. Managing Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Tour Operators Best New Asset " July 24, 2016 5.0 Very knowledgeable staff that are very experience and willing to share there experience to ensure that you leave each conversation better equipped to manager your business better. Pros It a cut above the rest and gives me the one stop advantage I have been looking against other tour operators. It is also allows for great flexibility the person who is always on the go. Cons Time to navigate through all the many features to fully understand what is being offered. Review Source Response from TrekkSoft July 27, 2016 Thank you Andrew! I made sure to pass your compliments to the rest of the team. You've a great eye for business which made working together with you a great pleasure. - Ilse TB Thure B. Owner Used the software for: 1-2 years ### "Marketing and selling made easy" December 4, 2017 4.0 Pros Easy of use Payment gateway Resource planning It is vey easy to get started. Setting up tours and adding resources. Adding to that is the simple website setup. Cons Agent discount Widgets Bering able to give, different, agent discounts ids a critical element for us (and most tour operator). Thus is a much needed functionality. Nice to have different widgets with multiple search functions. Review Source MM Micaela M. Partner Used the software for: Less than 6 months ### "Helpful but something to improve" August 29, 2018 4.0 Pros The procedure for the insertion of activities is quite intuitive and easy to use as the setting of prices and dates Cons The customization of vouchers and outbound customer documentation is less intuitive and laks of a preview Review Source Response from TrekkSoft October 4, 2018 Thank you for taking the time to leave us a review, we are happy to hear that you have been successful so far with our software and that you found it intuitive in one of the most important aspects in the set up. I already passed your feedback about the customization of vouchers so this can be taken into consideration for future improvements. Looking forward to have a long term relationship with your business. KC Kostas C. Search Marketing Manager Used the software for: ### "Amazing product!" May 27, 2015 5.0 We use Trekksoft's booking engine since the launch of our company, www.visitmeteora.travel and they have never let us down. A product that is really easy to use and takes our booking site to a new level. We do tours and with Trekksoft's booking engine we streamlined and automated the online booking procedure allowing us to focus on what we do best, that is selling! No need to be code-savy, you can get the engine up and running in a matter of hours. All and all, a great product! Review Source DO David O. Owner Used the software for: ### "Review of TrekkSoft" April 20, 2016 5.0 Be aware about testing every functionality you want to use during the trial period. Take the maximum approach you can and if you are not working with dollars or euros make sure you already have a payment gateway and all set on your bank to get correctly the payments. You may get amazed with al the functionalities they offer. Just make sure your business is big enough to afford the expenses. They will do their best to fit in your business and show you ways to grow. Review Source YN Yolonda N. Founder Used the software for: ### "Awesome" November 26, 2014 5.0 TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help. Review Source YN Yolonda N. Founder Used the software for: ### "Awesome" November 26, 2014 5.0 TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help. Review Source YN Yolonda N. Founder Used the software for: ### "Awesome" November 26, 2014 5.0 TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help. Review Source jR jose R. manager Used the software for: ### "not as easey as it looks" May 21, 2016 3.0 The demo looks so easy. In real you need a webmaster to take over it. I was getting more bookings without St that now that i have it. Better to hire a company that to use this. "do your own solución" Review Source OP Oleg P. Used the software for: ### "Best online booking system" February 15, 2017 5.0 Best online booking system for tours and activities, easy to use for people who want to book everything in advance and without fees and expenses. My sales increased by Trekksoft about 250 %. Review Source GB Grete B. Used the software for: ### "My introduction to Trekksoft" December 18, 2016 4.0 Trekksoft is my first online booking system so I have nothing to compare it with. First impression: somewhat complicated menus, not always self-explaining. The system is a bit slow, especially with regards to the search in bookings. The tickets should be easier to customize. I want the tickets to show whether it use a reservation or a paid ticket. It should be possible to print a smaller size ticket from a Bluetooth portable printer. Review Source CMJ Christian M J. Marketing Used the software for: Less than 6 months ### "An Experience & Activity solution that gives you everything you need!" March 28, 2018 5.0 Pros Userfriendly, intuitive, and a well developed software that just keeps getting better. Trekksoft is "the Future" for online sales of activities, and the cross-sale functionality is just awesome. Would recommend! Cons The restrictions in accomodation (channel-manager I.E) could be improved in the future if it doesent compromise the already great stuff! Review Source Response from TrekkSoft April 18, 2018 Hi Chriistian, Thank you for taking the time to leave a review of your experience so far. We are delighted to hear of your success with TrekkSoft. 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