# RealTime-CTMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RealTime-CTMS Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more. Source: https://www.capterra.com/p/126679/RealTime-CTMS --- # RealTime-CTMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RealTime-CTMS ## What is RealTime-CTMS? RealTime CTMS is an enterprise-grade clinical trial management system that gives teams real-time visibility into enrollment and trial progress across all studies. Designed from real site experience, the platform scales with your organization and includes powerful financial reporting to manage both the operational and business sides of research. As part of the RealTime eClinical platform, CTMS integrates natively with eSource and eReg for centralized oversight across the full trial lifecycle. A trusted, proven solution shaped by the teams who use it every day. ## What is RealTime-CTMS used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 66 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $500 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RealTime-CTMS alternatives Highest Rated [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (112)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (2,892)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/126679/RealTime-CTMS/alternatives/) ## FAQs about RealTime-CTMS Overview ### What problems does RealTime-CTMS solve? RealTime-CTMS helps clinical research sites solve fragmented trial operations, including manual referral entry, scattered patient and study records, slow stipend payments, and disconnected regulatory documents. Coordinators, recruiters, research administrators, and site managers use it to track recruitment through study progress, automate texting and reminders, improve reporting, and reduce training and support bottlenecks. Answer based on 22 reviews Overview ### Which roles and teams benefit most from RealTime-CTMS? RealTime-CTMS is most used by clinical research coordinators, site directors, research managers, and operations leaders running study workflows. Clinical teams rely on it to track patients, visits, and regulatory tasks, while executives, finance staff, and administrators use it for oversight, billing visibility, compliance monitoring, and site performance management. Answer based on 62 reviews Overview ### What company size and industries is RealTime-CTMS built for? RealTime-CTMS is built mainly for small research organizations, with 89% of reviewers from small businesses and 61% in Research. It also serves Sponsors, CROs, research sites, multi-site networks, academic medical centers, and hospital-based research systems, with 18% in Hospital & Health Care and 10% in Pharmaceuticals, primarily for clinical trial management. Answer based on 66 reviews Features and Usability ### What are the key features of RealTime-CTMS? RealTime-CTMS includes core clinical trial management tools like patient visit tracking, scheduling, recruitment tracking, and reporting, plus differentiators such as eRegulatory document management, eSource data capture, text reminders, and subject stipend payments. Reviewers also frequently highlight financial tracking, invoicing, and workflow rules that require visit steps before completion. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does RealTime-CTMS integrate with? RealTime-CTMS integrates with Mailchimp, Microsoft Outlook, and Twilio. These catalog integrations cover email marketing, calendar and email management, and SMS or voice communications, giving the platform a small set of connected tools for trial communication and administrative workflows. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on RealTime-CTMS? RealTime-CTMS is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, videos, and recorded site-specific sessions. Reviewers say coordinators and day-to-day users learn quickly from the intuitive layout, while admins and teams adopting eSource or deeper features may need more time because the system can feel overwhelming at first. Answer based on 17 reviews Getting Started and Support ### What customer support options does RealTime-CTMS offer, and how do users rate the experience? RealTime-CTMS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and friendly, with quick answers, thorough training, and follow-through on requested changes. Several reviewers highlight direct communication and say the team listens to feedback and resolves issues promptly. Answer based on 22 reviews Clinical trial management ### How well does RealTime-CTMS handle clinical trial management? RealTime-CTMS handles clinical trial management well by keeping patient tracking, visits, documents, payments, and recruitment in one system. Research sites and study teams value the intuitive workflow, shared access, and strong training support, while some teams note that newer eSource features still need further development as the platform continues to evolve. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Clinical Study Management 4.8 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Financial Management 4.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Patient Management 4.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Managing and tracking patient health, progress, communication, and treatment plans Patient Monitoring 4.9 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Observing and tracking a patient's health status, condition, and wellbeing HIPAA Compliant 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 21 CFR Part 11 Compliance 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Shows that electronic documents are authentic and linked to specific records RealTime-CTMS 47 features Shows that electronic documents are authentic and linked to specific records Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar Tools to manage single or multiple clinical studies within a centralized platform Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage and store data in a database Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Import, collect, and capture data from multiple sources Create and securely store digital patient records Manage the enrollment and onboarding of all new members and accepted applications Plan, manage, and track the financial activities of an individual or organization Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Communicate using messages within the system Observe and track the demand, usage, progress or quality of a system, product, or user Allows medical providers to engage patients in a variety of ways to ensure their health. Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Helps clinical trials/labs get patients for participation. Reporting on how each user, task or process has advanced since its initiation Randomize the displayed order of questions and answer options Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Allows clinics and academic institutions to create trials and studies from scratch. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (66) 4.7 Based on 66 reviews ## Pricing Value for money 4.8 (58) Basic $500.00 Other,Per Month Value for money 4.8 (58) 4.8 Based on 58 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (64) 4.9 Based on 64 reviews ## User reviews Overall rating 4.9 Based on 66 reviews Filter by rating 5(58) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DT Diana T. Clinical Office Manager Medical Practice ### "RealTim-CTMS Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 8, 2026 My experience with RealTime-CTMS is that the information is real time and is available to you quickly on a real time basis, very helpful when is dealing with patient care on a day to day basis. Pros We like to use RealTime CTMS to view patient records and images for patients interventions and surgical options. Cons Sometimes the Images don't load, records are not not readable but over all this is just a small issue. That can be overcome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Maria Paula Z. Finance Assistance Research ### "RealTime-CTMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2024 Pros Real Time-CTMS offers a set of features that help clinical trial management. I also love the training program that covers every user's needs, and the customer service deserves a 5-star rating! Cons I wish there could be a way to import study visits. It would be such a time saver and minimize the risk of errors during data entry. Switched from [CRIO](https://www.capterra.com/p/166083/Clinical-Research-IO/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Ravi A. Director of Clinical Administration Research ### "RealTime CTMS Review: Seamlessly Serving Clinical Trial Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 1\. RealTime has likely helped streamline various aspects of your clinical trial management. 2. The accuracy and regulatory compliance offered by RealTime CTMS are paramount in clinical research.3. Company's commitment to continuous improvement. Pros RealTime CTMS is a standout Clinical Trial Management System known for its user-friendliness and exceptional customer support. It excels in document management (eDocs), data capture (eSource), and patient management (CTMS). With a user-friendly interface and a commitment to customer satisfaction, it's a top choice for clinical research professionals seeking efficiency and ease of use. Cons I don't have many criticisms to offer about RealTime CTMS. If I were to suggest an area for improvement, it would be to focus on enhancing the Enterprise system and the Finance module. Alternatives considered [CRIO](https://www.capterra.com/p/166083/Clinical-Research-IO/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tim D. Manager Research ### "Real Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2023 I thoroughly enjoy the software. It’s very helpful for our CRO Pros I enjoy the university. It’s great to always have that resources readily available Cons It’s so in-depth that it can seem daunting at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Luis M. Clinical Research Supervisor Research ### "RealTime will elevate your clinical trials department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Pros Virtually everything. The UI is clean and intuitive. Branded options for the site and Pay cards are a nice touch. Accounting functions such as invoicing/payment tracking and the template building services have been game changers. All you need is in one place and it’s easy to understand thanks to the thorough trainings. Also, can’t say enough good things about the staff/customer service. RealTime has truly elevated our clinical trials department and helped us to grow as rapidly as we have! Cons Very minor and not truly a dislike: RT app doesn’t have accounting capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Melonie W. Research Data Manager Research ### "There's a learning curve, but they're supportive." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 4, 2022 Pros This software really is quite fully featured, and the things that it does lack are likely in the development pipeline for future releases (as long as you let the support staff know!). Cons It is HARD to navigate this software. It is NOT intuitive (and I'm a digital native). The labeling of different sections seems rather obtuse (and I think, for example, it's strange to track user accounts for external providers/visiting Monitors in a completely separate location from user accounts for site staff - shouldn't all user accounts be in one place?). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Carmen B. Director of Research Services Research ### "eSource/eReg and so much more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2021 Pros We were looking for an electronic software program for our source and regulatory and decided on RealTime after our initial demo and meeting. It is obvious on all levels that the product has been designed by people that have worked in the clinical trial arena! We are just over a year into using RT and it has exceeded our needs. While the eSource side is less mature than the eReg it continues to develop and customer service readily takes suggestions with most ideas already on their roadmap. We continue to learn what it has to offer and have just begun looking into the text options. We also are interested in switching our CTMS in the future. I can not say enough about their support team, 5 stars all the way around! Cons The only thing I could mention is the learning curve upfront, but this would be with any new product and its implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Danielle H. Financial Director Research ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2021 I enjoy working with this system. There are some features that go unused or under-utilized, but hopefully my employer will upgrade that in the future. Pros This software was easy to learn with informative instructional training videos. If I have a question or suggestion, customer service always responds timely and makes me feel important. Cons I'd like the reports to be more personalized. I look forward to that possibility in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Keihanna D. CCRC, Clinical Site Specialist Research ### "CTMS Every Day User - Easy to Navigator and All-Around System for Clinical Research" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2021 RealTime-CTMS is the only clinical trial management system our company utilizes. It is an all-around system that can navigator all aspects of clinical trials from patient visits, electronic data capture, subject stipends, to electronic regulatory document creation and storage. Pros I like that we can complete patient visits from start to finish within one system as well as maintain an electronic Investigator Site File. CTMS makes it easier to reduce our company's carbon footprint by functioning well as an electronic system. Cons eSource is a wonderful function, however, I believe that are a lot of ways it can improve. With some improvement, eSource can be much more user friendly and decrease the time it takes to create an eSource template to mimic eCRF guidelines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kristina C. Research Manager Hospital & Health Care ### "CTMS, eDocs and eSource all in one package" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 14, 2021 Pros I like that everything is integrated in one place and it is easy to toggle between each side. Quality checks are easy to be completed because you can toggle from one place to another. When you load a new consent in eDocs it can automatically show and be tracked in the source and a log is made. I love the new electronic delegation log which prevents us from having to go to each person and get signatures. Once you put a patient into the CTMS you can easily attach that patient to a study and follow the patient throughout the process. You can build the budget and as visits are completed easily see the funds due and send invoices if needed. When we have concerns we have voiced them and the team listens and finds solutions or upgrades to make the system more user friendly. Cons If the internet goes out there is a problem. I wish there was a way to work offline when that happens. It doesn't happen often but when it does we have to get creative and use hot spots to continue to work. Reasons for choosing RealTime-CTMS Because it had everything in one neat integrated system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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