# MakePlans Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MakePlans Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/126695/MakePlans --- # MakePlans Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MakePlans ## What is MakePlans? With MakePlans you get a booking site where your customers can book appointments, classes and events. The booking site can be customised with your brand appearance as well as possibility to personalise text and outgoing communication. Employees have a full overview of all appointments in the administration calendar and the customer database. Want to send out SMS reminder? Require credit card payments when booking? Need to integrate in another application? With MakePlans you can. ## What is MakePlans used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MakePlans?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://makeplans.net&name=MakePlans) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MakePlans 3.8 (5) VS. [4.8 (1,126)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $9 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (5) Ease Of Use 4.8 (5,742) Value For Money 3.3 (4) Value For Money 4.7 (3,526) Customer Service 3.4 (5) Customer Service 4.8 (3,257) ## MakePlans alternatives Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing [4.7 (1,124)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month [View all alternatives](https://www.capterra.com/p/126695/MakePlans/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Sync 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Confirmations/Reminders 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Access Controls/Permissions 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Client Database 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Customer Support 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality MakePlans 45 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Pre-made examples and templates for emails Plan an event's time and location The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Access software remotely via mobile devices Manage and support multiple languages Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Send messages via SMS Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.3 (4) Free Trial Basic $9.00 Usage Based,Per Month Value for money 3.3 (4) 3.3 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ MailerLite](https://www.capterra.com/p/136603/MailerLite/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (5) 3.4 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(2) 4(1) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent DM Daniela M. owner Education Management ### "Simple for admin, intuitive for users, brilliant customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2022 I'm a teacher and I needed a solution for managing the bookings of my online classes. I found MakePlans reliable and simple to use. Excellent customer support: they're always there to help and they are happy to meet my needs with further customisation. Pros Simple to set up. Intuitive for users to book appointments. Also, customer support is really excellent! Cons Layout is nice and clear, although maybe a bit too basic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2022 I'm so glad that you are happy with MakePlans, Daniela :) AJ Abid J. Director Hospital & Health Care ### "Integration Issues Blocking Appointments " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 26, 2021 MakePlans had caused many issues as they randomly block our appointments for hours for no obvious reason costing us significant business. Pros N/A. Really there is nothing outstanding that MakePlans provide. There Cusomer service is lacking. Cons Customer service is lacking. The software provides wrong info and is artificially blocking appointments. This issue is costing us significant business. MakePlans didn’t solve the issue in spite of being contacted about several times. Reasons for choosing MakePlans We wish out IT partner has selected a different partner. MakePlans, while seems like a cool idea, is certainly not equipped to handle real life issues and provide professional customer support. They don’t even have a customer service phone number available to us! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2022 Sometimes software has bugs. Unfortunately Abid encountered an issue with our booking site when using a certain time zone under specific circumstances. As this customer was using MakePlans through a partner who was using our API it was a bit difficult to pinpoint who was to blame and to replicate the issue. So it took longer than expected to fix this issue. But it only took 3 days. I understand the frustration of the customer but I hope they understand that sometimes bugs can be difficult to investigate when only one customer is facing the issue. I wish we had spotted the error immediately but I am glad that after the 3 days the problem was fixed and that the customer was able to use MakePlans and continued to use MakePlans to this day. I hope the customer has changed their opinion about the service since this review. SR Sunitha R. Software Engineer II Computer Software ### "Excellent tool for reservations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 22, 2021 Over all great application for keep track of your events and reservations. Pros Most like about this application is its way track of my reservations and appointments and give me notifications ahead of time. Cons Least like is its free trial time,it would be great if it provides more time with a free trial so that we can get used to this application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2021 Thanks for your feedback Sunitha :) We can extend the trial period if you need more time (Just send us your account name and I can arrange it). Btw this is also mentioned in the email we send before the trial expires. Ruth S. Founder Consumer Services ### "There are better" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 July 7, 2020 Pros It does the basics but there are more services out there that can do more. Cons It is hard to navigate. not user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2021 I'm a bit confused about this review. This person emailed us saying this: "I forgot to cancel the free trial. I didn't use the service. Could I please receive the refund as a goodwill gesture?" Yet she wrote a review (after she was given a refund) about using the service. So either she lied to us about not using the service to get a refund or this review is not based on actual usage. We welcome any constructive feedback, also public reviews, but please keep in mind that there is a real person on the other end and a small business that has to pay bills. Also I want to add that we do not require credit card details for using our trial. If anyone wants to try out MakePlans please do so fully free or charge. If you have any further questions please email me (founder of MakePlans) at espen@makeplans.net BA Ben A. CEO Events Services ### "Very easy to use online booking application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 26, 2018 Customers can easily book online with us and we have all our customer info synced over to our other tools thanks to the integrations in MakePlans. Pros Very easy to use and lots of integrations. We set up using Stripe to get payments before a booking is made and it was set up in just a few minutes. Everything is understandable yet there is lots of ways to tweak how the app works. Cons The support site is lacking a bit. Also phone support isn't always responsive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2021 Thanks for the feedback Ben :D Sorry if we didn't respond to your phone call. We usually respond quickly over chat and email - please contact us on makeplans@makeplans.net for any questions. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)