--- title: "CenterWare Kolob Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CenterWare Kolob Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more." source_url: "https://www.capterra.com/p/126744/CenterWare-Predictive-Dialler/" page_type: "product" language: "en" --- # CenterWare Kolob Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CenterWare Kolob ## What is CenterWare Kolob? Get the best telephony rates along with free software! CenterWare Xion is a predictive dialer that will allow you to increase your effective calls by 150%, as it increases the volume of calls and differentiates between human voices & answering machines. With this highly effective solution, you will be able to measure KPIs with real-time analytics, streamline tasks, and increase your contact center's productivity while offering a multi-channel experience to your customers. ## What is CenterWare Kolob used for? [Telemarketing](https://www.capterra.com/telemarketing-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $65 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CenterWare Kolob?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nuxiba.com.mx/&name=CenterWare Kolob) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CenterWare Kolob 5.0 (1) VS. [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $65 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (329) Value For Money 0.0 (0) Value For Money 4.7 (256) Customer Service 5.0 (1) Customer Service 4.8 (321) ## CenterWare Kolob alternatives [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [VICIdial](https://www.capterra.com/p/135842/VICIdial/) [4.7 (266)](https://www.capterra.com/p/135842/VICIdial/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135842/VICIdial/) ## FAQs about CenterWare Kolob Overview ### What company size and specific industries is CenterWare Kolob built for? CenterWare Kolob is designed for businesses of all sizes that need customer support software, including organizations handling outbound, inbound, or blended support operations. It does not target a specific industry, but instead fits any company seeking customer support tools at an accessible price. Features and Usability ### What are the key features of CenterWare Kolob? CenterWare Kolob offers call center management with automatic call distribution, call routing, IVR, and call transfer for inbound and outbound operations. It also includes auto-dialer and predictive dialer functions, call logging, call recording, call monitoring, real-time reporting, campaign management, contact management, and multi-channel communication. Integrations ### Which third-party tools and platforms does CenterWare Kolob integrate with? CenterWare Kolob integrates with Asterisk and Avaya Experience Platform for telephony and contact center connectivity. These catalog-listed integrations cover core voice infrastructure and call-handling workflows, giving the platform compatibility with two third-party systems used in business communications environments. Getting Started and Support ### What training and onboarding options does CenterWare Kolob offer? CenterWare Kolob provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation offers written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does CenterWare Kolob offer? CenterWare Kolob provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experience, no reliable conclusions can be drawn about response times, helpfulness, or common frustrations. The listed channels define the support options currently documented for the product. ## Features AI summary Based on 306 Predictive Dialer reviews Capterra reviewers point to these as the top features buyers look for in predictive dialer software: - **Call Center Management** (**49%** of reviewers rated this feature as critical) - **Call Recording** (**59%**) - **Reporting/Analytics** (**52%**) CenterWare Kolob supports all three of the features reviewers rank highest: **Call Center Management**, **Call Recording**, and **Reporting/Analytics**. Together, these capabilities help businesses manage daily call operations, keep a record of customer interactions, and track performance data, allowing teams to improve oversight, monitor quality, and make better decisions based on results. Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance CenterWare Kolob 29 features ### All Features - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - List Management: Manage contacts across multiple mailing lists - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Free Trial Basic $65.00 Per Month ## Integrations [ Asterisk](https://www.capterra.com/p/60249/Asterisk/)[ Avaya Experience Platform](https://www.capterra.com/p/212871/Aura-Call-Center-Elite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EC Exequiel C. IT Information Technology and Services ### "Centerware" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 27, 2020 Pros It's 100% callcenter oriented, the reports are great can be customized Cons It's not very intuitive and de UI is kinda outdated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.