# CenterWare Kolob Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CenterWare Kolob Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more.

Source: https://www.capterra.com/p/126744/CenterWare-Predictive-Dialler

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# 

 CenterWare Kolob Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CenterWare Kolob

## What is CenterWare Kolob?

Get the best telephony rates along with free software! CenterWare Xion is a predictive dialer that will allow you to increase your effective calls by 150%, as it increases the volume of calls and differentiates between human voices & answering machines. With this highly effective solution, you will be able to measure KPIs with real-time analytics, streamline tasks, and increase your contact center's productivity while offering a multi-channel experience to your customers.

## What is CenterWare Kolob used for?

[Telemarketing](https://www.capterra.com/telemarketing-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$65

Per Month

Free trial  
available

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Do you work for CenterWare Kolob?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nuxiba.com.mx/&name=CenterWare Kolob)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CenterWare Kolob

5.0 (1)

VS.

[4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

$65

Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.8 (324)

Value For Money

0.0 (0)

Value For Money

4.7 (251)

Customer Service

5.0 (1)

Customer Service

4.8 (316)

## CenterWare Kolob alternatives

[4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about CenterWare Kolob

Overview

### What company size and specific industries is CenterWare Kolob built for?

CenterWare Kolob is designed for businesses of all sizes that need customer support software, including organizations running outbound, inbound, or blended support operations. No specific industry is named, so it appears suitable for any sector looking for customer service tools at a moderate price.

Features and Usability

### What are the key features of CenterWare Kolob?

CenterWare Kolob includes inbound and outbound call center management, automatic call distribution, predictive dialer, auto-dialer, and call routing for handling call traffic. It also offers call logging, recording, monitoring, IVR, call scripting, campaign management, chat/messaging, and real-time reporting with performance metrics.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does CenterWare Kolob integrate with?

CenterWare Kolob integrates with Asterisk and Avaya Experience Platform for telephony and contact center connectivity.

Getting Started and Support

### What training and onboarding options does CenterWare Kolob offer?

CenterWare Kolob provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, and documentation offers written reference material for self-paced review and ongoing support.

Getting Started and Support

### What customer support options does CenterWare Kolob offer?

CenterWare Kolob provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available, so user experience details such as response times, helpfulness, or common frustrations cannot be assessed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Callback Scheduling

Schedules callback times

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

CenterWare Kolob 29 features

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Federal Communications Commission (FCC) compliance

Federal Trade Commission (FCC) compliance

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Manage contacts across multiple mailing lists

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

A call center that primarily makes calls, typically sales focused

Organize and manage the accomplishments and development of employees or performance of applications or systems

System calls multiple numbers at once and connects the agent to the first number that answers

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Free Trial

Basic

$65.00

Per Month

## Integrations

[

Asterisk](https://www.capterra.com/p/60249/Asterisk/)[

Avaya Experience Platform](https://www.capterra.com/p/212871/Aura-Call-Center-Elite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EC

Exequiel C.

IT

Information Technology and Services

### "Centerware"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 27, 2020

Pros

It's 100% callcenter oriented, the reports are great can be customized

Cons

It's not very intuitive and de UI is kinda outdated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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